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H10 Las Palmeras

Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
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H10 Las Palmeras
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H10 Las Palmeras
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2,027 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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farnworth england
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

visited l;as palmeras as a group of 8 in april for a week. we had a fantastic time even though the hotel reception and bottom floors are being refurbished. the food is excellent, bar staff are friendly and efficient. the rooms themselfs are spotless, i can not fault this hotel at all. i would like to make a special thankyou... More 

Was this review helpful? Yes 1
Top Contributor
51 reviews 51 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed as a group of 4 for a week in April. This hotel is ideally located within a stones throw of the sea front and is in walking distance of both Los Cristanos and Costa Adeje. The reception team were efficient on check in, although a few more smiles and a more enthusiastic welcoming would have helped. Our room... More 

Was this review helpful? Yes 5
Wirral
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall a good experience at the Las Palmeras. The room was an adequate standard and very clean - do take notice of other comments re: slippery bath, get a bath mat if not one there. We were on the 5th floor overlooking the main road and found it quiet at all times. As others have said the lifts are a... More 

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london UK
Reviewer
4 reviews 4 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently returned from a 10 day stay at the Las Palmeras....although half way through our stay building work started on the lobby and lower ground area, this did not effect our stay.Our room was on the 4th Floor, sea facing. It was OK, could do with a spruce up,especially the bathroom, but it served its purpose,fantastic pressure in the... More 

Was this review helpful? Yes 7
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived here yesterday checked in and upgrade to privilege it is an amazing hotel with even more amazing staff they made the whole process of checking in painless with a glass of champagne for each of us our receptionists name was evelyn really nice and pleasent and made us feel very special indeed food and hospitality superb bloody great hotel... More 

Was this review helpful? Yes 8
Brussels, Belgium
Top Contributor
198 reviews 198 reviews
75 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

standard hotel complex with 500 rooms on a good location. The reception could be better organised with a waiting row on busy moments. Personnel is friendly at the reception and in the dining room. Nice pool area with enough sunbeds.Breakfastbuffet excellent. Dinnerbuffet ok as can be expected. Reasonable choice of wines. To negatve points : very slippery bath. I nearly... More 

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for taking time to publish your review on Tripadvisor. We are very sorry for the inconveniences caused during your stay. We can assure you that all points you mentioned have been shared with respective departments to ensure that such incidents do not happen in the future. For other side, we are glad to know... More 

Shipley, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely hotel. Spotless, with very helpful and friendly staff. Food in the dining room and pool bar was lovely and very varied. Alcohol drinks were all named brands and not local drinks. The hotel is in lovely grounds and very well situated within a very nice clean resort. All ten of us (5 adults and 5 teenagers 16-19)... More 

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you to share your nice experience and recommended us to other travelers. We are very pleased that you found the hotel to be so beautiful and could not fault anything and particularly that the staff were so friendly and helpful, always very nice to read. We hope to see you again maybe next time Best Regards, Ana... More 

Arlington, Virginia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here with my husband for a long weekend getaway and we really enjoyed it! The weather was nice and we spent our days lounging by the pool which was nice and relaxing. However, we didn't like that you had to pay for a towel. We felt like that should have been provided. The hotel is very close to... More 

Was this review helpful? Yes 6
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, We want to thank you to post your opinion on TripAdvisor about your wonderful experience in our hotel. It is really lovely to know you had a nice stay owing to our location,our gastronomy and the weather. We are looking forward your next visit. Kindest regards, Ana Martín More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just re booked to go back for the 5th time. Great hotel, great food, great location, best all inclusive deal around, branded drinks included (not your local spirits etc). Have tried a couple of other all inclusive hotels in Las Americas but always felt I needed to be back at Las Palmeras. Roll on 23rd June and I'll be back.

Was this review helpful? Yes 11
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, First at all, we want to thank you the time dedicated to write your experience about your holidays at the H10 Las Palmeras on Tripadvisor. We are happy to read that you had a wonderful stay and enjoyed the ambiance of our hotel owing to our location, our food, and our all inclusive program. We look forward to... More 

scunthorpe
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed 29 march to 7 april 2015,would highly recommend this hotel.very large pool area never any problem with sunbeds any time of day.we stayed half board as like to have a look at other bars etc.the evening entertainment in the hotel was also very good, but drinks very expensive compared to outside bars.the buffet food restaurant was very good with... More 

Was this review helpful? Yes 10
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, We want to thank you to post your opinion on Tripadvisor about your wonderful experience in our hotel. It is really lovely to know you had an amazing stay owing to our pool area, our entertainment, our gastronomy, and your room. Our best reward is a satisfied customer, and it is a real pleasure knowing in your case... More 

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