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H10 Las Palmeras

4.0 of 5 Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
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H10 Las Palmeras
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H10 Las Palmeras
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1,953 reviews from our community

Traveler rating
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    47
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536
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
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  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (1953)
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  • Jun-Aug only
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Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I stayed at the Las Palmeras Hotel from 21st Feb for one week with my wife and our friends who were celebrating her 50th birthday and their 30th wedding anniversary. I have previously stayed at another H10 hotel, Conquistador on two occasions and was delighted with both the hotel and the charming staff. So for a change of scene we... More 

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Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

this was our second time in this hotel and i have to say it has went down hill.the food standard has dropped a lot compaired to the last time we stayed at the las palmeras.there is also a lot of very ignorant french people using this hotel now we thought the germans were bad.

Was this review helpful? Yes 7
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks to express your disappointed during your recent stay at the H10 Las Palmeras. But as we have asnwered in your previous comment "Not for brits", ee continue to work every day to improve our standard and to meet the expectations of our guests. We are sorry that in your case our aim has not been reached. Kindest... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel has briliant localizacion in the center of las americas,next to the ocean!! Also food is good.Every evening is different prifesional show and life music for dancing. During day time are also activites for adults and for kids with animacion team ( vincente alex and daria- really sympatic and helpfull people), but all stuff working in the hotel is really... More 

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you so much for posting your feedback on TripAdvisor. We were very happy to read your lovely review and we are glad to know you had a comfortable stay with us We thank you for your comments, which are an incentive for our Team members. We sincerely hope to have the pleasure of welcoming you again in... More 

leeds
Top Contributor
64 reviews 64 reviews
29 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago

payed extra for a sea view and well worth it. good for watching the surfers. bedroom was not huge and in fact we thought it was small, but we did get sun after lunch on the west facing small balcony, which other rooms didn't. we got used to it. very spacious corridors though. bedside glass on top of cabinet was... More 

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests we would like to thank you for having taken the time to put your comment on tripadvisor.com. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your stay a successful one, we are very happy to know that you have booked for next year.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel raised really mixed reactions in us. The location is great - overlooking the sea and with private gate access to the long beach-side promenade to the rear (with masses of shops and restaurants) and on a good wide central shopping street at the front (with taxi rank). The staff were all great, helpful and good natured. We had... More 

Was this review helpful? Yes 2
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Hoping that you have had a pleasant flight back home, we thank you very much for having taken the time to forward your feedback on tripadvisor.com. Please be assured that we constantly work on improving our services in order to enable a pleasant stay to our customers. We sincerely regret the disturbance during the night. Our downtown location... More 

Leeds
Contributor
17 reviews 17 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Third stay at this hotel and it is still as good as ever. Great location for getting about, good choice of food, spotlessly clean, love the beautiful gardens and new pool area, although preferred the lava surround to the previous pool. All staff very helpful and friendly, especially Iris, receptionist in restaurant. If going to Playa de las americas would... More 

Was this review helpful? Yes 2
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for choosing the H10 Las Palmeras and for sharing your experience on Tripadvisor, we are very pleased to know that you have spent an enjoyable holiday between us. All H10 Las Palmeras Team-members work every day to improve the quality and warmth of our services and your comments encourage us to continue going on... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, perfectly situated. We took the all inclusive option, and although the food was excellent, we would not take this option up again, due to the surrounding restaurants/bars etc, offering great value and variety. Spent every evening out of the hotel visiting local bars, sampling the great entertainment on show. All local bars sell English beer at very good... More 

Was this review helpful? Yes 2
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you for taking the time to write your experience on Tripadvisor. We are delighted to know that your stay with the H10 Las palmeras was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback and suggestions are extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 2 weeks in June 2014 when the pool was being refurbished. The hotel is nice but I do not think it merits it's 4 star rating. The bedrooms, reception area and public rooms are OK but I would say a 3 Star plus The pool area, which they were working on during our visit, is shabby and in... More 

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks to express your disappointed during your stay at the H10 Las Palmeras, which was 7 moths ago. We continue to work every day to improve our standard and to meet the expectations of our guests. We are sorry that in your case our aim has not been reached. Kindest regards and we hope you the best in... More 

Aberdeen, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the H10 Las palmers in Playa in Tenerife for two weeks in February 2015. Most of the guests were either Belgian, Dutch, German or French for which I have nothing against them, but there were very few Brits staying here. Hotel was clean and efficient, room nice, but view from room 10 on the ground floor over... More 

Was this review helpful? Yes
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks to express your disappointed during your recent stay at the H10 Las Palmeras We continue to work every day to improve our standard and to meet the expectations of our guests. We are sorry that in your case our aim has not been reached. Kindest regards Ana Martín More 

Chertsey, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from this wonderful hotel. I'm finding it very difficult to get the right words out about how good this hotel was for my wife and I. To start, the reception staff were incredibly helpful, making sure we got a room upgraded to a sea view (you get the sun on your balcony all afternoon AND the sound... More 

Was this review helpful? Yes 2
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, We all would like to thank you for having chosen our Hotel H10 Las Palmeras to spend your holidays in Tenerife. It is a great pleasure for us to hear how much you enjoyed our hotel, your room, the food, our restaurants offer, our staff (we will make sure that the team is aware of your compliments regarding... More 

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Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
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Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas
Hotel Style:
#6 Top resorts Hotel in Playa de las Americas
#10 Family Hotel in Playa de las Americas
#12 Luxury Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas

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