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H10 Las Palmeras

4.0 of 5 Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
#19 of 62 Hotels in Playa de las Americas
1,720 Reviews 4 of 5 stars
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H10 Las Palmeras
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H10 Las Palmeras
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1,720 reviews from our community

Traveler rating
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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited the lovely sea front restaurant La Ballena around four years ago with some friends, we had a lovely Paella and decided to bring my wife here for a meal on a recent trip. Again we were not disappointed at all, had a fantastic meal whilst watching the sun go down over nearby Gomera. The H10 salad was delicious (I... More

Was this review helpful? Yes
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband, daughter, son-in-law & myself once again enjoyed a fantastic stay at this hotel! The staff could not have been more friendly & helpful as they were when we last visited. The hotel has excellent amenities, including a new pool (three in all, including a children's one) which we all found superb & spent much time swimming & relaxing... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was very impressed by the hotel and facilities. My partner and i stayed for a week starting 18th September. Reception staff were extremely helpful with all enquires. Few minor issued that could be prevented is that the WI-FI can't connect to iPhones, contacting loved ones through FaceTime or WhatsApp is not available, this is something we needed due to a... More

Was this review helpful? Yes
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for choosing the H10 Las Palmeras and for sharing your experience on Tripadvisor, we are very pleased to know that you have spent an enjoyable holiday between us. All H10 Las Palmeras Team-members work every day to improve the quality and warmth of our services and your comments encourage us to continue going on... More

swanage
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We chose this hotel as it had a surf beach just outside, surfing over reef but my teenager enjoyed it. Australian owner hires boards and suits on the beach. My 6 yr old loved the rock pools along the front and it was refreshing to walk straight outside to what felt like real tenerife rather than rows of sunbeds, as... More

Was this review helpful? Yes
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you for having taken the time to publish your comment on tripadvisor.com. Please give us the opportunity to apologize for the inconveniences happened during your stay. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere, we are sorry that we have not been successful in your case. We are very upset... More

Lille, France
Top Contributor
88 reviews 88 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went for a week in July during the school holidays. This was our second visit to this hotel. Check in was quick and we were upgraded to a 'suite' (with a separate bedroom). It was very well situated and we had a great view over the pool and sea. However, the room really needed a facelift and a coat... More

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for publishing your opinion in Tripadvisor. Your comments are very important for us . They help us to improve every day to get a better service. As you can understand we cannot do anything with the education and citizenship. Everyone should know how to behave, but it is a shame that guests like you... More

Whitehaven, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night (thankfully it was only for one night) this hotel is very old and outdated and certainly not a 4*. On arrival I was given a 2 bedroom bungalow which was very dark, tatty and old looking with woodchip wallpaper on the walls. I complained at reception and asked to be moved to another room, I... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks to give us your opinion about your holiday. We want to apologize for the inconvenience you may have experienced. We are working hard to improve our services, this being the reason your feedbacks are so important for us. Naturally, We are disappointed to learn of you rating your stay so poorly. All of us here at H10... More

Livingston, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just came back from my 1 week stay. On checking in, first impression was a good one as the staff was polite and very helpful. We were checked in to a room on the ground floor facing the pool which was convenient and noise was not an issue. The room was well appointed and although it would be nice to... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guest, Thank you very much for publishing your opinion in Tripadvisor. We are glad to know you had an ejoyable stay and you would consider to come back in the future. All you comments are very important for us, it is the only way to consider other perpectives or points of views. Looking foward to seeing you soon Regards... More

Contributor
18 reviews 18 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel beginning of September. Was slightly worried before arrival due to other comments on here that the hotel was outdated and old etc, even considered cancelling and booking a different hotel but I'm so glad I didn't p, the hotel was amazing! Room: clean, spacious and modern. We stayed in room 603 with sea view and it... More

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for choosing us for your holidays. All the comments are very important for us, positives and negatives, because all of them help us to improve our services. the most importan target for us is you have enjoyed your holidays. Thank you very much again and we hope to welcome you maybe next time. Regards... More

Nuneaton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After a shaky start to 14 days holiday we had a fabulous 2 bedrooms accommodation to ourselves similar to a end terrace house x last time we was there we went half board and had a fab time x this time we went all inclusive and so much better!! Again the food was delicious and a very wide choice of... More

Was this review helpful? Yes
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear Guests Thank you very much for taken time to publish your feedback We are gald to hear you have enjoyed your holidays between us. We hope to welcome you next time Regards, Ana Martín More

Aberaeron, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned back from H10 Las Palmeras, very pleased with our stay,helpfull,friendly staff,kept clean everywhere,we went all inclusive food was tasty,plentyfull, nice variety you could always find something to eat, theme nights were good,breakfast omelettes or pancakes were great,their bacon and sausages were not for me but some days proper sausages were there. A.I drinks were again good... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, We thank you and appreciate the time you have taken to leave us a review. This helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday. It is a great pleasure to us to hear that in your case we succeeded and the hotel H10 Las Palmeras is one of the... More

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Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
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Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas

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