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H10 Las Palmeras

4.0 of 5 Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
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H10 Las Palmeras
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H10 Las Palmeras
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1,815 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a fantastic hotel , the staff were lovely nothing was too much trouble. The food was good as far as all inclusive food go's the breakfast was excellent. The large pool bar was closed for a refurb while we were there so a temp one was set up. This was ok served its purpose but I could tell... More

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear Jguests, We thank you and appreciate the time you have taken to leave us a new review, this helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday and improve our services. We are sorry about you felt the attitude of one of our staff was not as appropriated as you expected,... More

Brighton and Hove, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We visited the hotel as a group of 12 as a hen do. The hotel is in a great location with the beach, bars and restaurants surrounding. There was no issues getting sunbeds/tables together during the stay. The pool area is quiet with some music being played at the pool bar. Premium spirits /cocktails and cava all included. Pool bar... More

Was this review helpful? Yes 2
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for your comments and your kind words about our staff. We are glad to know all the group has enjoyed the holidays. We hope to welcome you again if you decide to come back to Tenerife Regards Ana Martín More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent 9 days at the Las Palmeras for my 25th wedding Anniversary. When we arrived the hotel had very kindly upgraded our room to junior suite. The hotel is spotlessly clean and the staff are very friendly! the food was lovely. Tips use the sunbed on the elevated position as the pool can be shaded in the morning. We... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for your mail. We are glad to know you have enjoyesd your holidays. We hope to welcome you next time! Regards, Ana Martín More

Winsford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This time we were very disappointed I know we asked for a room on a low floor but please it was so noisy, and one day without warning the water was turned off. The hotel decided to do up the rooms across from us that was noisy work. Sometimes the cleaner did not do our room until after 3pm. Must... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, thank you very much for your time. We are very soory for the inconveninces caused during your stay. all the comments positive and negatives are taken into consideration by our Management. We hope you next choice can cover all you expectations ! Regards, Ana Martín More

Warrington Cheshire.
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

This is NOT a four star hotel, but it could easily be. In my opinion the management are aiming for the all inclusive customer IE the ones that want to start drinking at eight in the morning and only stopping to eat. It is a very nice hotel with lovely gardens, good food and some of the best staff that... More

Was this review helpful? Yes
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, thank you very much for posting your comments on Tripadvisor. We already surprised abput your comments due to we are published in brochures and web sites as hotel with all inclusive programme. As vacacional hotel in Canary is very difficult to suggest to male guests to wear long trousers. Of course we always ask people dress appropriately, but... More

Milton Keynes, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the hotel and the food that was on offer. We went half board as we planned to be out during the day so there was no point in including full board or all inclusive if we wouldn't be there for lunch. It's a big hotel with lot's of shops and amenities inside of it to keep you entertained, it... More

Was this review helpful? Yes 2
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you to post your review about your wonderful experience during your recent stay at the H10 Las Palmeras and for your feedbacks, it helps us to improve our services. We are very pleased to read your opinion; there is nothing more important to us than a satisfied and happy customer. We are looking forward your next trip... More

Nottinghamshire, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights . First vist to tenerife. The hotel is very well placed in a central location with fab access to the Promenade, we found the place immaculately clean & all staff very pleasant.booked a seaview room which we would recommend as less noisey than rooms facing the adjacent road & bars , our stay was B&B... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks a lot for posting your enjoyable holiday at H10 Las Palmeras on TripAdvisor. We are working hard to improve our services, this being the reason your feedbacks are so important for us. We are glad to know that you have enjoyed your holiday due to the cleanness, your room, our staff and our breakfast service. We are... More

Manchester, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a couple at the end of September. Overall we really enjoyed the services of the hotel, the food was good, staff helpful and friendly (especially at the pool bar). The only real complaint that I could level would be the outside "stage/entertainment area". At night, after meal time, you would be hard pressed to find a seat... More

Was this review helpful? Yes 1
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for your comments We are glad to know you had an excellent stay. All your comments are taken in consideration by our management. Thank you and see you soon Best Regards, More

Tel Aviv, Israel
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from a 7 days amazing vacation in Tenerife! We stayed at Las Palmeras because we saw it's in a good location for us and we wanted sea view and the price fitted. I want to start by saying I recommend this hotel very much and the pros are way more over than the cons but I'll give... More

Was this review helpful? Yes 7
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you to post your review about your experience during your recent stay at the H10 Las Palmeras. We are very pleased to have know you have ejoyed your holidays. We are delighted to welcome you soon Kindest regards Ana Martín More

North Yorkshire
Contributor
15 reviews 15 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights. Booked a sea view room with Sunshine.co.uk, cheapest prices of anybody. The hotel is excellently placed right on the sea front. We had a sea view room and I should imagine well worth paying the extra as the side rooms overlook bars etc and I should imagine they can suffer from noise. No such thing... More

Was this review helpful? Yes 3
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you to share your experience and recommended us to TripAdvisor's followers. We are very pleased that you had a lovely stay and could not fault anything and particularly our room and our food. We are looking foward to your next visit. Kindest regards from H10 Las Palmeras Team! Ana Martín More

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Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
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Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas

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