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Catalonia Oro Negro

3.0 of 5 Arquitecto Gomez Cuesta 14, 38660 Playa de las Americas, Tenerife, Spain
#24 of 62 Hotels in Playa de las Americas
813 Reviews 4 of 5 stars
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Catalonia Oro Negro
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Catalonia Oro Negro
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813 reviews from our community

Traveler rating
    243
    353
    163
    34
    20
See reviews for
153
444
17
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
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  • Polish first
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  • Spanish first
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English first
Kilmarnock, Scotland, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I wanted to write another review about this hotel mainly because our family always have such a great time and cant fault. Rooms are kept clean and tidy, bed made everyday, towels changed everyday and always before 11am which was great because we have a wee one who has a nap in the afternoon. The reception staff are friendly and... More

Was this review helpful? Yes
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear Anne H, Thank you very much for sharing your experience in our hotel. Your comments help us to continue improving and give us suport to continue working. It is nice to read that you and your family enjoyed your holiday at our hotel once again and that you think this is one of the best Hotels in Las Américas.... More

Middlesbrough, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a lovely hotel 3* basic and spotless ,the staff are friendly and always on hand to help with any queries you may have,the food is spot on with plenty of variety and choice .the rooms are spacious and comfortable and clean ,with room service every day,changed bedding and towels daily .the room had free air con with a... More

Was this review helpful? Yes 5
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear son66, Thank you very much for sharing your experience in our hotel. Your comments give us support. It is nice to read that you think this is a lovely hotel 3* and you enjoyed your stay Thank you very much for your comments I hope to welcome you again soon in our hotel Yours sincerely, Domingo Pérez More

Manchester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for three days on half board and although I only ate a t the hotel 3 times, two breakfasts and one evening meal I found the food to be varied and of a decent standard for a three star hotel. I traveled on my own and arrived at the hotel a couple of hours early and was told... More

Was this review helpful? Yes 5
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear Steve M, Thank you very much for sharing your experience in our hotel with other guest in Tripadvisor.com. Our guests´ feedback gives us support to continue improving our services. It is nice to read that you enjoyed your stay at our hotel and that you think this is a good quality three star hotel. Thank you very much for... More

Dumfries, Scotland, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just arrived home on Friday after a two week stay. Pool area - good Staff - very friendly Food - really nice and lots of choice Room - I am afraid to say are getting dated and could do with refurbishment. I had a room on the 4th floor facing the road. Bath was rusty (I mean rusty) Bathroom floor... More

Was this review helpful? Yes 4
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear Doreen B, Thank you very much for sharing your experience in our hotel with other guest in Tripadvi-sor.com. Our guests´ feedback gives us support to continue improving our services and help us to go in the good direction. It is nice to read that you think this is a great hotel and you had some of your best holidays... More

FORFAR
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

if you are looking for a hotel a small distance from the entertainment area with excellent food,large swiming pool with plenty space for lying on the sun beds this one is recomended,its three star,the rooms are comfortable and cleaned every day,a large dineing area with a very good selection of eating options,entertainment not the best but they do try hard... More

Was this review helpful? Yes 2
DomingoPerez, Director de Recepción at Catalonia Oro Negro, responded to this review

Dear RACEDAYS, Thank you very much for sharing your experience in our hotel with other guest in Tripadvi-sor.com. Our guests´ feedback gives us support to continue improving our services. It is nice to read that you think this is a good place to stay, near the entertaiment área, with excellent food, confortable rooms and a large swiming pool. I hope... More

Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Me (19) and my mum (50) stayed at this hotel late April 2014. Great hotel, lovely facilities, spacious room, nice pool area and tasty food. Couldn't fault the hotel. Location wasn't in the best area. Turn left out of the hotel and you come to some prostitutes, countless tacky bars and Veronica's strip. Perfect if your a young group of... More

Was this review helpful? Yes 3
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear Hollfitz, Thank you very much for sharing your experience in our hotel in Tripadvisor.com. Our guests´ opinions give us support to continue improving our services and help us very much. It is nice to read that you and your mum enjoyed your holiday at our hotel, and you think this is a great hotel, lovely facilities, spacious rooms, nice... More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Would rate this hotel highly, staff very helpful very clean and food excellent. For people with poor mobility it's a bit away from the centre, however taxis or buses are plentiful (and cheap). Good daytime activities, and evening entertainment also very good.

Was this review helpful? Yes 1
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear isabel m, Thank you very much for sharing your experience in our hotel with other guest in Tripadvisor.com. Our guests´ feedback helps us to continue improving our services. It is nice to read that you would rate this hotel highly, and you think our staff is very helpful, the hotel is cleand and food excellent. I hope to welcome... More

Prescot
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent another great holiday at this hotel. Standards as good as ever Food, room service and pool areas spot on. Just one thing marred the holiday and this was the lack of communication between the hotel and the booking agent (lowcostholidays.com) The website has provision for requests but they do not forward the request on the paperwork to the hotel.... More

Was this review helpful? Yes
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear graysave, Thank you very much for sharing your new experience in our hotel in Tripadvisor.com. Our guests´ feedback helps us to improve our services and gives us support to continue working, and repetitive guest like you are our best ambassadors. I apologize for the mistake with your request. Do not hesitate in contact us directly for your next visit,... More

1 review
4 of 5 stars Reviewed 1 week ago

3 of us arrived on 1st sept at 11 pm & was greeted by Paco he was nice he gave us keys to room on 2nd floor which is really ground floor as it's on same level as reception anyway we said we requested higher level pool view but was told hotel full come back in morning so off we... More

Was this review helpful? Yes
Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Came with my daughter for a week last month. Here are the highlights and lowlights. Location - good Staff - friendly Grounds - well kept Cleanliness - Good. If you want a clean towel then leave dirty towel in the tub and they will replace it. Bathroom - Looking a little tired but good shower Bedroom - it looked pretty... More

Was this review helpful? Yes 3
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review

Dear ElizaCas, Thank you very much for sharing your experience in our hotel with other guest in Tripadvisor.com. Our guests´ feedback helps us to continue improving our services and your nice words give us support for our daily work. It is nice to read that you had a enjoyable stay at our hotel. We are working to improve soon our... More

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Additional Information about Catalonia Oro Negro

Address: Arquitecto Gomez Cuesta 14, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Catalonia Oro Negro 3*
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Also Known As:
Catalonia Oro Negro Hotel Playa De Las Americas
Catalonia Oro Negro Tenerife/Playa De Las Americas

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