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Palm Beach Club

3.5 of 5 Avenida V Centenario, 38660 Playa de las Americas, Tenerife, Spain
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324 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself, my parents and brother stayed here for our one week holiday to Tenerife. We booked through Expedia and were expecting one bedroom and one living room with a pull out bed. We were pleasantly surprised to find we were going to be staying in a two bedroom apartment and with a sofa bed in the spacious living room and... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends and I (19-18 y/o) booked this hotel because of the great price, however we were quite concerned after reading some of the poor reviews of the hotel. Especially as when we usually travel with our families, we stay at 4/5* hotels. We were soon proved wrong! As we arrived we were greeted by very lovely and helpful staff.... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well you finally got what you wanted, owners out, this was our last visit to palm beach as we have give our apt back.........and we have seen other s/c places at half the price nicer than here. I've always love palm beach the standards were high, everything was on top form, and it was lovely, the place had a vibe,... More 

Was this review helpful? Yes 3
Maria G, Management Company Representative at Palm Beach Club, responded to this review

We regret to hear of your dissatisfaction. Each and every year the club strives to improve and maintain service and facilities at levels that owners and guests alike have come to expect. We take our guests' feedback very seriously and it is frustrating to receive reports such as yours. We do request that guests do not feed the pigeons but... More 

ivinghoe beacon
Contributor
20 reviews 20 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived early at Palm Beach on a timeshare exchange, the reception staff were very friendly and we were told our apartment was ready. We were pleasantly surprised with our spacious studio on the ninth floor with splendid views over the pool and ocean . Our apartment was spotlessly clean with modern furnishings . However we did not like the... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 12, 2014 via mobile

We arrived with our four children where given a room on the 2nd floor which was great but when we got in there there was an awful smell of sick, the plug socket was hanging out so they sent some one in to fix it and clean the room again but the room still smelt bad so after 2 days... More 

Was this review helpful? Yes 2
Maria G, Management Company Representative at Palm Beach Club, responded to this review

Thank you for reviewing Palm Beach Club and we are sorry to hear that you were disappointed with Palm Beach Club. The swimming pool area is very popular with our guests and sometimes this area can become very busy therefore the pool attendant has to ensure the safety of all those that use this area. Your feedback has been noted... More 

Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 4, 2014

Stayed here for a week last week of October. 3 adults and 2 small children (4 + 2 yrs), check in is from 5pm which we were not aware of so had to wait a while which was no major problem. Got a 10th floor room which was not ideal with 2 small children. Air con only works between 3pm... More 

Was this review helpful? Yes 5
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 29, 2014

Did not enjoy this hotel, I live on the other side of the island and went to las Americas for a night out with the girls, can not believe this hotel has good reviews.. For start we had problems with our room key, hotel staff unfriendly, water from the tap was brown (not kidding BROWN) was so turned off even... More 

Was this review helpful? Yes 2
Maria G, Management Company Representative at Palm Beach Club, responded to this review

We pride ourselves on the customer service offered and are very disappointed that the service you received was not to your satisfaction. Any problems with the maintenance of the apartments should be reported immediately to Reception and the necessary remedial work carried out within 24 hours. We do take our guests' feedback very seriously and use it in order to... More 

Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 26, 2014

We swapped here via dial an exchange. Apartment is ok, aircon and fan not working for first three days so very hit at night. Nicely located near to beach and short walk to centre of town. Pool cool and nice size. Staff are very responsive. Decor in time share is passable but not what I would expect but maybe been... More 

Was this review helpful? Yes 2
Maria G, Management Company Representative at Palm Beach Club, responded to this review

Thank you for reviewing Palm Beach Club. We are pleased to hear that you had an enjoyable stay. More 

Ashton-under-Lyne, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

Whilst travelling here in June I felt the place was shabby. My room was very dated and not refurbished as some rooms are. The food area at pool had been taken to a shack and the entertainment was poor.

Was this review helpful? Yes 2
Maria G, Management Company Representative at Palm Beach Club, responded to this review

Thank you for your review. Some apartments have undergone a complete refurbishment although we have been unable to complete the refurbishment programme as quickly as we would wish. The on site snack bar and restaurant has now been opened and there are new shows every evening on the restaurant terrace. More 

Contributor
17 reviews 17 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 5, 2014

Got back from my stay at this Apartment sorry 'Hotel' today, this is pretty much the best located apartment in the town. The best strip of beach is just across the road and the lively strip on the Island is 150meter walk. Unfortunately that's about all it has going for it, the reception area and apartments themselves are clean and... More 

Was this review helpful? Yes 4
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Additional Information about Palm Beach Club

Address: Avenida V Centenario, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palm Beach Club 3.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Expedia, getaroom.com, Hotels.com, TripOnline SA, Despegar.com, Travelocity and Tingo so you can book your Palm Beach Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palm Beach Club Hotel Playa De Las Americas
Palm Beach Hotel
Palm Beach Resort
Palm Beach Club Tenerife/Playa De Las Americas
Palm Beach Tenerife
Hotel Style:
#11 Top resorts Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas

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