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Palm Beach Club

Hotel website
Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain
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Palm Beach Club
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399 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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St Helens, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Following lasts years holiday in our time share here. There are some positives. The pool bar and restaurant have reopened. The reception has seen an uplift and receptionists overall have been improved. There has been no improvements in the apartments following the movement of time share customers in the scaled down in favour of general rentals. The Crocodile Club for... More 

Was this review helpful? Yes
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Dear bhee24 Thank you for your review - we're glad that you noticed the improvements and a move in the right direction. We look forward to seeing you again soon. Palm Beach Tenerife More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We got surprised with the penthouse and it was one of the best places we've ever stayed! Gorgeous apartment, stunning views, big pool, friendly staff, shops and cafe within hotel and ideal location for the strip and right next to the beach! Would love to go back to the same apartment <3 July 2014

Was this review helpful? Yes 1
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Hi Ashleigh R We're glad you enjoyed your surprise - the penthouse certainly is a gorgeous apartment. Best regards Palm Beach Tenerife More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This exchange was 2 levels down from our Gold Crown timeshare in Florida. So we came with lower expectations. Our apartment was pretty good, it was clean although basically furnished. The bed was firm but not too firm. The bath was stained and the cabinet in the bathroom needed new doors, as the humidity had caused them to bow. The... More 

Was this review helpful? Yes 3
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Hi Jon M It's great news to hear that your stay exceeded expectations and many thanks for the feedback. We will make sure that your comments regarding the bathroom are passed onto the maintenance department for review. Best regards Palm Beach Tenerife More 

Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We bought our two bed apartment and as part of the purchase we were advised that the apartment would be upgraded the following year and were shown the excellent finished article in another apartment..At that time the furniture and decor was really tired and needed an upgrade. Unfortunately nothing was done until this year when we saw a lick of... More 

Was this review helpful? Yes 4
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Hi Brian M, Thank you for your comprehensive review of your stay with us. Customer feedback is paramount to our success. Therefore we would like to assure you that we have taken on board your suggestions. Our main commitment is to offer the best vacation to our guests, based on the provision of professional service and high quality products. We... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time I ever went away with my 5 children on my own. We had a 2 bedroom apartment on the 11th floor. It was lovely. The reception area is like a first class hotel, the rooms are cleaned daily. The staff are really friendly and helpful. They are amazing with the kids. Can't praise the staff... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Dear Phyllis7321, Thank you for sharing your experience about your stay with us. We are glad that you found our staff to be friendly and helpful, especially with kids and we are also happy that you enjoyed our location and the restaurants nearby. We hope to see you again soon. Best wishes, The Palm Beach Tenerife More 

London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First time back at Palm Beach Club after 10yrs, and it ain't what it used to be. On a stag weekend with 13 others, shared apartments which weren't bad. These were timeshares so no change of bedsheets or cleaning on our 5day stay, no big deal. They did change the towels midway through. Pool was quiet, lots of sun loungers,... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Dear TripperUK, We would like to thank you for taking the time to share your experience because it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken your comments very seriously, so please be assured that your suggestions... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 24, 2015

as a regular Tenerife holiday maker, this year we chose the Palm Bech Club for our holidays. Though the building is from the 80's, it has been renovated to a lovely fresh and modern style. Close to the beach, restaurants and shops makes it a highly recommendable hotel. The staff is very friendly and helpful and we'll definitely will come... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Dear MarkIssara, Thanks for sharing your experience at The Palm Beach Tenerife. We are glad that you and your family enjoyed our unique location close to La Troya beach and that you found our staff to be very friendly and helpful. We hope to see you soon. Best wishes, The Palm Beach Tenerife More 

Glasgow, United Kingdom
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed June 20, 2015

Agree with previous post that this resort is noisey . However it is in a great location right on the sea front across from the monkey bar. If you are lucky enough to get room 601 - 2 bedroom aprtment with loads of space , very clean and the view from the apartment is worth it. There are three balconys... More 

Was this review helpful? Yes 3
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Dear elamcg150, Thanks for your feedback. We are glad to hear that you enjoyed the sea view from your apartment and found your accommodation to be spacious and in a great location. We hope to see you again soon. Best wishes, The Palm Beach Tenerife More 

Cambridge, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 17, 2015

Noise! And more noise! If it isn't loud music from the fashion show, it's the mind numbing Spanish "music" accompanying the aquafit class. Sometimes they forget to switch it off afterwards too! There are a lot of children here even in term time too! Then there are the delivery vans for the hotel across the other side of the pool,... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Hi JulieWright300865, Thanks for your feedback. We are glad that you found your two bedroom apartment to be clean and well-equipped. We are also delighted that you found our location to be ideal. We are sorry to hear that at times there was too much noise. Please be assured that we are working on remedial measures to correct any concerns... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 12, 2015

Stayed here for a week with family and friends, great location next to the beach, very clean hotel, lovely pool, staff very helpful and polite. Stayed on a half board basis, breakfast was nice but evening meals were very disappointing only had a choice of 4 dishes for main course, no buffet style to choose from, no evening entertainment. There... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Palm Beach Club, responded to this review

Dear Andy V, Thank you for your kind comments about your stay at the Palm Beach Tenerife. We are very happy to hear that your family and friends enjoyed your stay and that you found our staff to be helpful and polite. We take feedback very seriously so be assured that we have noted your comments about our dinner offering.... More 

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