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Palm Beach Club

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Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain
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Palm Beach Club
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Palm Beach Club
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373 reviews from our community

Traveler rating
    100
    136
    82
    33
    22
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144
118
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeenshire, Scotland
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week in Tenerife staying at the palm beach club. We normally stay in hotels in playa las Americas close to the main drag and shops but on this occasion there were 3 adults so we wanted an apartment rather than 2 separate rooms. I saw this online at a reasonable price and thought I would give... More 

Was this review helpful? Yes
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear divajules, Thank you from the team for your review of your stay with us. We are thrilled to hear that you enjoyed your accommodation and our unique location. We loved having you with us and very much look forward to your next visit. Best wishes, Palm Beach Tenerife More 

somerset
Contributor
18 reviews 18 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

just returned from the palm beach club playa de las americas my wife and myself we booked this and from looking at the photos of the rooms and views could`nt wait to get there....WRONG...the photos we saw you will not be getting one of those rooms i immediately went back to reception only to be told from an very attitude... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear jonathanSomerset, We thank you for the time you took out of your day to share your feelings on your overall holiday experience. At the Palm Beach Tenerife we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We deeply regret your disappointment and will hopefully be... More 

Bournemouth, United Kingdom
Top Contributor
65 reviews 65 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay in a friend's timeshare in the Palm Beach Club in Playa de las Americas last week. It was right in the middle of Playa de las Americas and ideally situated for the beach, being a few minutes’ walk away. To be fair, I would not normally choose to visit this area, but I was... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear SteveHS64, Thank you for your feedback. We really appreciate your comments. We are delighted that you enjoyed your apartment and found it to be clean and welcoming. We are also thrilled that you were impressed with our unique location and facilities. We look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

Bjarred, Sweden
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have had the opportunity to stay in more than 500 different hotels around the world but I have never met a more arrogant staff in a hotel reception. I asked them a couple of times to help me with different bookings of restaurants but got the answer that they couldn’t because they didn’t know the phone number – in... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear DP58, We would like to thank you for taking the time to share your experience because it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken your comments very seriously, so please be assured that your suggestions... More 

Cromer, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2015

We had been worried by some of the bad reviews but we were happily surprised. Our room looked as though it had recently been decorated, it was a one bedroomed apartment with a long balcony that gave a view of the sea plus a view overlooking the pool, it was cleaned every day,bar sunday, sheets changed twice a week, towels... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear lindag287, Thank you for taking the time to provide such a lovely review for your stay at the Palm Beach Tenerife. We are glad that you enjoyed your accommodation and the sea view from your balcony apartment. We loved having you with us and very much look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2015

just returned from a lovely holiday in Tenerife, well positioned accommodation . Lots of choice for a relaxing walk or trip to the beach. Good selection of places to eat and drink. Best value and service Bora Bora. All staff were fantastic. Also tried a small beach bar each evening for tapas and cocktails. Hope to go back Asap.

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Joanie E, Thank you for taking the time to provide such a lovely review for your stay at the Palm Beach Tenerife. We are glad that you and your friends enjoyed your holiday and accommodation. We are also delighted that you found our staff to be excellent. We loved having you with us and very much look forward to... More 

Dublin, Ireland
Top Contributor
110 reviews 110 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 3, 2015

Enjoyed our stay at Palm beach.Room wasn't ready on arrival but there was a room to leave our cases & we got a txt when room was ready. Nice pool & towells are provided for the sun beds. There is a hairdresser & nail tecnition on site also. Only had dinner one night, not that impressed with the food. There... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear rodCork, Thank you for taking the time to provide feedback about your stay at The Palm Beach Tenerife. We are thrilled to hear that you found our location to be great and we are also glad that you enjoyed our facilities. We look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

A TripAdvisor Member
2 of 5 stars Reviewed March 2, 2015

Just arrived back from a one week stay at Palm Beach Club. The hotel is located so most rooms has lot of sun. The rooms are old but there is good view over the ocean from the balcon. The leader of the reception is incompetent - she does not know how to guide you to the right places - we... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Trip Advisor Member, We thank you for the time you took out of your day to share your feelings on your overall holiday experience. We are glad that you found your rooms to be sunny and that you enjoyed the ocean view from your balcony apartment. At The Palm Beach Tenerife we realize that there is always room for... More 

falkirk
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 18, 2015

we have owned & stayed in Palm Beach for the last 29 years & we were very upset to have to move apartment due to the re-structure, However we have been allocated a very nice 1 bedroom apartment over the pool on the 2nd floor, which I would never have chosen but is a compromise we can live with. Had... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear HelenaFalkirk, First of all, we would like to thank you for your comments about your stay at our resort. We are glad that you enjoyed your one bedroom apartment and found our housekeeping staff to be lovely and friendly. Customer feedback is very important to us and we have noted your comments about the gym. We hope to have... More 

Cumbria
Top Contributor
58 reviews 58 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 13, 2015

I have been going to Palm Beach for some 12-14 years now and this year it has certainly deteriorated the pool area although regularly cleaned, has broken tiles and broken filter tiles. The sun beds have seen better days and the mattresses need a good clean, but would be better replaced as they are flat. Dishes are left on tables... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear seriouslysunseeking, We want to thank you for choosing the Palm Beach Tenerife and we really appreciate your comments. We are sorry to hear that we did not entirely meet your expectations during your stay with us. Our mission is for you to enjoy your holidays in a pleasant and relaxed atmosphere. We regret that we have not been successful... More 

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