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Palm Beach Club

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Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain
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Palm Beach Club
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Palm Beach Club
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366 reviews from our community

Traveler rating
    100
    133
    80
    32
    21
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142
115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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somerset
Contributor
18 reviews 18 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

just returned from the palm beach club playa de las americas my wife and myself we booked this through rci.com and from looking at the photos of the rooms and views could`nt wait to get there....WRONG...the photos we saw you will not be getting one of those rooms i immediately went back to reception only to be told from an... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear jonathanSomerset, We want to thank you for choosing the Palm Beach Tenerife and we really appreciate your comments. We are sorry to hear that we did not entirely meet your expectations during your stay with us. Our mission is for you to enjoy your holidays in a pleasant and relaxed atmosphere. We have taken your comments very seriously so... More 

Cromer, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had been worried by some of the bad reviews but we were happily surprised. Our room looked as though it had recently been decorated, it was a one bedroomed apartment with a long balcony that gave a view of the sea plus a view overlooking the pool, it was cleaned every day,bar sunday, sheets changed twice a week, towels... More 

Was this review helpful? Yes
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear lindag287, Thank you for taking the time to provide such a lovely review for your stay at the Palm Beach Tenerife. We are glad that you enjoyed your accommodation and the sea view from your balcony apartment. We loved having you with us and very much look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

just returned from a lovely holiday in Tenerife, well positioned accommodation . Lots of choice for a relaxing walk or trip to the beach. Good selection of places to eat and drink. Best value and service Bora Bora. All staff were fantastic. Also tried a small beach bar each evening for tapas and cocktails. Hope to go back Asap.

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Joanie E, Thank you for taking the time to provide such a lovely review for your stay at the Palm Beach Tenerife. We are glad that you and your friends enjoyed your holiday and accommodation. We are also delighted that you found our staff to be excellent. We loved having you with us and very much look forward to... More 

Dublin, Ireland
Top Contributor
103 reviews 103 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at Palm beach.Room wasn't ready on arrival but there was a room to leave our cases & we got a txt when room was ready. Nice pool & towells are provided for the sun beds. There is a hairdresser & nail tecnition on site also. Only had dinner one night, not that impressed with the food. There... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear rodCork, Thank you for taking the time to provide feedback about your stay at The Palm Beach Tenerife. We are thrilled to hear that you found our location to be great and we are also glad that you enjoyed our facilities. We look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

Just arrived back from a one week stay at Palm Beach Club. The hotel is located so most rooms has lot of sun. The rooms are old but there is good view over the ocean from the balcon. The leader of the reception is incompetent - she does not know how to guide you to the right places - we... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Trip Advisor Member, We thank you for the time you took out of your day to share your feelings on your overall holiday experience. We are glad that you found your rooms to be sunny and that you enjoyed the ocean view from your balcony apartment. At The Palm Beach Tenerife we realize that there is always room for... More 

falkirk
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 18, 2015

we have owned & stayed in Palm Beach for the last 29 years & we were very upset to have to move apartment due to the re-structure, However we have been allocated a very nice 1 bedroom apartment over the pool on the 2nd floor, which I would never have chosen but is a compromise we can live with. Had... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear HelenaFalkirk, First of all, we would like to thank you for your comments about your stay at our resort. We are glad that you enjoyed your one bedroom apartment and found our housekeeping staff to be lovely and friendly. Customer feedback is very important to us and we have noted your comments about the gym. We hope to have... More 

Cumbria
Top Contributor
58 reviews 58 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 13, 2015

I have been going to Palm Beach for some 12-14 years now and this year it has certainly deteriorated the pool area although regularly cleaned, has broken tiles and broken filter tiles. The sun beds have seen better days and the mattresses need a good clean, but would be better replaced as they are flat. Dishes are left on tables... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear seriouslysunseeking, We want to thank you for choosing the Palm Beach Tenerife and we really appreciate your comments. We are sorry to hear that we did not entirely meet your expectations during your stay with us. Our mission is for you to enjoy your holidays in a pleasant and relaxed atmosphere. We regret that we have not been successful... More 

wallsend tyne and wear
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 10, 2015

Just returned from a weeks holiday at Palm beach, upon check in receptionist was very abrupt and just wanted rid of us, several people commented that reception staff were rude. room was in a good position around the pool but very shabby inside. Could not believe that quality of the furnishings the sofa was dirty, wicker lounge chairs were well... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear scoota56, We want to thank you for choosing Palm Beach Tenerife and we really appreciate your comments. We are glad to hear that you found the pool access excellent and the beds to be comfortable. We are sorry to hear that we did not entirely meet your expectations during your stay with us. Our mission is for you to... More 

London
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 9, 2015

Stayed here for a week in January and overall it was pleasant enough, the location is great just opposite the beach with plenty of bars, cafés, restaurants nearby. The room was clean but dated, the bathroom was badly in need of updating and for two days of our holiday the water wasn't working for hours at a time so we... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Traveller0406, Although we were sincerely saddened to read that we were not able to make your stay at The Palm Beach Tenerife as enjoyable as it could have been, we thank you for the time you took out of your day to share your feelings on your overall holiday experience. It is only through feedback such as yours that... More 

Chester-le-Street, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 1, 2015

We have just returned from a 4day stay in 2 bedroom apartment. We stayed on the 9th floor. The hotel was very clean. The furnishings in the rooms were disapointing as the were worn and dated which was not indicated on thier web site. We arrived after sunset and the living room felt cramped. In the morning we opened the... More 

Was this review helpful? Yes 2
Jajo_G, Manager at Palm Beach Club, responded to this review

Dear P_Brighton, Thank you for taking the time to review your stay at Palm Beach Tenerife. We are glad that you and your family enjoyed your short break, in particular our location near the Playa Troya beach and the sea view from your apartment balcony. We are also delighted that you found our staff to be helpful and friendly. We... More 

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