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Palm Beach Club

Hotel website
Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain
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Palm Beach Club
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Palm Beach Club
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380 reviews from our community

Traveler rating
    103
    136
    85
    34
    22
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146
120
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

Stayed here with friends for a Hen weekend! Was here for 5 days! Room was clean and spacious! Had a large apartment as it was to sleep 6 so balcony went around whole apartment, which was the best part! Staff were friendly and helpful!! Very close to Veronica's strip with all the bars, and Monkey Beach restaurant which is worth... More 

Was this review helpful? Yes
Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2weeks at this hotel, came home a few days ago. We found the hotel to be clean and the staff very polite. The rooms are a decent size with an adequate kitchen area which included all utensils, fridge, hob and microwave/grill. The pool area was kept well maintained daily. Our room was on the 10th floor and the... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Jeanette W, Thank you from the team for your review of your stay with us. We are glad to hear that you enjoyed your accommodation and found our staff to be polite. We very much look forward to your next visit. Best wishes, Palm Beach Tenerife More 

Lund, Sweden
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there with my husband and a 4 and half month old son in may 2015. The only positive thing we experienced was the view from the room. The rest is a lie!! In the hotel's website it is mentioned that there is a central air-conditioning which is a lie. THERE was NO AIR-CONDITIONING in this hotel! Since the air-conditioning... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Hi reenamoni, Many thanks for taking the time to review your experience with us. We are delighted to hear that you enjoyed the view from your balcony. We take all feedback very seriously so be assured your feedback and suggestions are being taken on board. We hope that you will get another opportunity to experience the level of service we... More 

Malmo, Sweden
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for week in may, and must say the view from the room is great, and the rooms are okay. That is all the positive things there is to say, the noise from the clubs in the night makes it hard to sleep, the paid wifi is not working properly, the food in the hotel tastes like it is... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Thomas N, We want to thank you for choosing the Palm Beach Tenerife for your stay, we really appreciate your feedback. We have taken your comments very seriously, so please be assured that we are working on remedial measures to correct any deficiencies that our customers indicate. We hope that very soon we will have the opportunity to welcome... More 

Travelers are raving about these Playa de las Americas hotels

London, England, United Kingdom
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with a girlfriends for a long weekend break! The staff were friendly and very help and the hotel was clean and pleasant! We had a studio room with everything you needed, fully equip kitchenette and a great balcony view of the pool and sea! The pool staff were helpful and welcoming! The location was perfect for us! Just... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear Rosie S, Thank you for your feedback. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team are working to make your stay a successful one. We are therefore very happy to hear that you and your girlfriends enjoyed the sea view from your balcony and that you found our... More 

Aberdeenshire, Scotland
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from a week in Tenerife staying at the palm beach club. We normally stay in hotels in playa las Americas close to the main drag and shops but on this occasion there were 3 adults so we wanted an apartment rather than 2 separate rooms. I saw this online at a reasonable price and thought I would give... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear divajules, Thank you from the team for your review of your stay with us. We are thrilled to hear that you enjoyed your accommodation and our unique location. We loved having you with us and very much look forward to your next visit. Best wishes, Palm Beach Tenerife More 

somerset
Contributor
20 reviews 20 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 19, 2015

just returned from the palm beach club playa de las americas my wife and myself we booked this and from looking at the photos of the rooms and views could`nt wait to get there....WRONG...the photos we saw you will not be getting one of those rooms i immediately went back to reception only to be told from an very attitude... More 

Was this review helpful? Yes 4
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear jonathanSomerset, We thank you for the time you took out of your day to share your feelings on your overall holiday experience. At the Palm Beach Tenerife we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We deeply regret your disappointment and will hopefully be... More 

Bournemouth, United Kingdom
Top Contributor
67 reviews 67 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 8, 2015

I had the opportunity to stay in a friend's timeshare in the Palm Beach Club in Playa de las Americas last week. It was right in the middle of Playa de las Americas and ideally situated for the beach, being a few minutes’ walk away. To be fair, I would not normally choose to visit this area, but I was... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear SteveHS64, Thank you for your feedback. We really appreciate your comments. We are delighted that you enjoyed your apartment and found it to be clean and welcoming. We are also thrilled that you were impressed with our unique location and facilities. We look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

Bjarred, Sweden
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2015

I have had the opportunity to stay in more than 500 different hotels around the world but I have never met a more arrogant staff in a hotel reception. I asked them a couple of times to help me with different bookings of restaurants but got the answer that they couldn’t because they didn’t know the phone number – in... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear DP58, We would like to thank you for taking the time to share your experience because it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken your comments very seriously, so please be assured that your suggestions... More 

Cromer, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2015

We had been worried by some of the bad reviews but we were happily surprised. Our room looked as though it had recently been decorated, it was a one bedroomed apartment with a long balcony that gave a view of the sea plus a view overlooking the pool, it was cleaned every day,bar sunday, sheets changed twice a week, towels... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Palm Beach Club, responded to this review

Dear lindag287, Thank you for taking the time to provide such a lovely review for your stay at the Palm Beach Tenerife. We are glad that you enjoyed your accommodation and the sea view from your balcony apartment. We loved having you with us and very much look forward to your next visit. Best wishes, The Palm Beach Tenerife More 

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