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3.0 of 5 Hotel   |   C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
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Laguna Park 2
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A recent review
4 of 5 stars reviewed 2 days ago
Oliver L London, United Kingdom
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1,675 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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English first
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I have just returned from a week at Laguna Park 2 and I was very pleasantly surprised! I was slightly worried after reading the reviews on here but when we arrived we were very surprised indeed, especially at the cost we paid! The rooms were very spacious and very clean, the cleaner came every other day and all beds were... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 3 days ago NEW

I know the adage.."you get what you pay for" but.... If you visit Laguna Park 2.. You need to keep repeating this mantra in your head, while dealing with cockroaches, lager louts.. Poor facilities and down right nightmare experience!!!! Spend your money elsewhere...like we had to... Spent £400 on moving to a half decent hotel for our last few nights... More

Was this review helpful? Yes 5
Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed at laguna park last year, and after reading some negative views i was worried. On arrival we entered the hotel reception area, which was bright and clean, we got our keys to the room, which was also very clean with great views . The hotel is great for the price with beautiful pools, friendly staff, we had no... More

Was this review helpful? Yes 1
Leek, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good place to stay, we did self catering, so only used the room - which was fine - and the pool - which was great, kids loved it. The only downfall was the long slope down to the pool, not good for the unfit out there. We had cleaners in 3 times in our 7 day stay, not bad that.... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Despite what people say this is an excellent hotel. On arrival we were not satisfied with our room location but the receptionist had absolutely no problem changing our room for us. The pool is massive and the snack bar coinciding with the pool served lovely food aswell. I travelled with three friends and they hadnt a bad word to say... More

Was this review helpful? Yes 2
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer Thank you very much for your comments on TripAdvisor; We are delighted that you enjoyed your stay at our resort and we thank you that you have reviewed well our attention to our guests. Best regards More

England, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

travelled and stayed here for over a week with great regret in the first place for booking it through jet 2 holidays, for a start flight good arrived at hotel and yes realised how we were above the clouds after steep climb to the near top of this hill, staff member great when checking in but then the horror begins,... More

Was this review helpful? Yes 3
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer we see that your stay in our hotel is dating from last August 2013: we have to let you know that in the meantime we have made ​​many improvements. We can understand that you would not have liked the hotel but certainly not everything has to be negative where many employees strive to take good care of our... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

As self catering you expect the basics such as a kettle maybe a micro wave if your lucky but none of these were supplied, just cutlery and two mugs! I also noticed after the third night because of the same stain there that they haven't changed the sheets just tidied them up. So after a week of staying in the... More

Was this review helpful? Yes 1
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thank you for comment on TripAdvisor We are very sorry that you did not like the resort. We try to get everything right, but if you find something wrong, we would be very grateful if you could inform us to correct. We take note of your comments for improvement. Kind regards More

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The apartments are at the top on a massive steep hill which is 25 mins walk away from the beach. The rooms are very basic. The maid comes round every other day and tidies but it's not overly clean. I wouldn't like to of used anything in the kitchen as it was all falling apart and dirty. Considering the price... More

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Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thanks for your review on TripAdvisor One of our main objectives is to maintain the best possible cleaning but if you see during your stay that something is not clean enough, it is important for us that you inform us at the same time to take corrective measures. Kind regards More

Poole, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I have spent 1 week holiday at the end of May'14 single with 3 children. Chosen this 2star hotel because of the money reasons-cheap, read reviews, knew what I am going for... Had a good, relaxing time over there. Positives: trip advisor on spot, supermarket next door to hotel, Aqualand-water park in neighbourhood, free bus to the beach, stunning views... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thanks for your comments on TripAdvisor We are very glad you had a good stay with us. We take note of those not so good points to improve. Kind regards More

Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 1 week ago

i stayed here in march with my friend, the staff were very friendly and the rooms were spotles, the pool bar done lovely food and the drink was very cheap the only bad thing about this place is the big hill you have to walk up to get to reception but we got use to it. i would recommended this... More

Was this review helpful? Yes
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thanks for your comments on TripAdvisor We love to hear that you had a great stay. Nice to know how our efforts are rewarded Hope to see you again soon Best regards More

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Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Laguna Park 2 3*
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park

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Room/suite (93)
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Pool/beach area (100)
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Amenities

Bar / Lounge Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Class
Number of rooms
318

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