We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3.0 of 5 Hotel   |   C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Save Saved
You added Laguna Park 2 to your Saves list
Laguna Park 2
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
40%
A recent review
3 of 5 stars reviewed 3 days ago
jake04 sunderland
  • Overview
  • Reviews (1,702)
  • Photos (781)
  • Similar Hotels
  • Amenities
  • Q&A (4)
  • Room tips (327)
  • Location
  • More
Write a Review

1,702 people have reviewed this hotel

Traveler rating
    128
    450
    482
    219
    423
See reviews for
413
599
38
1
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
sunderland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Not half as bad as people make out. Place is clean enough but could certainly do with a sweeping brush set other than that it was fine. We seen the odd cockroach and ants but nothing to worry about Tenerife gets them anyway. Staff were fine and helpful I think people forget their manners on holiday treat the staff the... More

Was this review helpful? Yes
Blackpool
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I've stayed in better prisons than this place. Dirty, horrible place ants crawling all over the walls while you eat, same food every single day, was all inclusive too waste of money drinks all watered down that's if can get severed aswell due to always only one person on bar. I'm sure if this place was a prison inmates would... More

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I came back from this hotel yesterday. Apart from two restaurant staff that were very rude all the other staff were lovely!!. Especially Garry Yadier (after breaking the ice) and the staff at the pool bar. Yes the food wasn't the best. Was pork chicken or fish. And neither were hot but we didn't starve we always had a meal... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

where to start ! ok I read some of the awful reviews on here and think moaning gits get a life, but trust me this place is a dive and that's putting it mildly , ok arrived with my partner to the hotel and had to wait for room to be ready as they didn't have us booked in ,... More

Was this review helpful? Yes 2
Bournemouth, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Before we went away we looked through many reviews which made us very wary of the hotel park, but overall we did have a very good time and other peoples problems didn't happen to us, however we did come across a few of our own problems. When we first arrived we payed for a security safe, leaving all our valuables... More

Was this review helpful? Yes 6
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer Thanks for your review in TripAdisvor Good that despite some problems everything has been arranged and you were able to enjoy your stay at our resort. We take note of your comments and will do our best to improve our services More

Witham, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a lovely time at LG2. Cardiac hill not as bad as it looks. Food was good staff were friendly. Pool was lovely. Entertainment Jorge and Alba worked really hard and kept the kids entertained as well as the adults they could do with some extra help. MARK now what can we say about mark emmm.............. lovely guy very chatty... More

Was this review helpful? Yes 4
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thanks for your comment on TripAdvisor we are very happy that you've enjoyed your holiday in our hotel. We continue to offer our best services so that our customers are very pleased Kind regards More

England
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

not as bad as reviews suggest. Stayed with my family of 7, deffinatley recommend to families with children, entertainment was great, very polite and lovely to talk too, always making sure you get involved in the activities, the entertainment at night also great, something different every night, lots of things going on all night. Overall all staff are great, good... More

Was this review helpful? Yes 4
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thanks for your comment on TripAdvisor We are delighted that your family has fully enjoyed our services. We hope to see you again Kind regards More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Once we had booked the hotel, we then checked out the reviews (backwards, I know). Some of them quite frankly put me off the hotel and I was a little disheartened. On arrival, we were met by a busy but nice receptionist who gave us our keys and said we would have a good view. This was an understatement, we... More

Was this review helpful? Yes 6
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer We welcome your comments on Tripadvisor and are delighted that you have had a wonderful stay with us; we hope to continue improving. We hope to see you again soon best regards More

Kent, England
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival everything went down hill! Was meant to be 3 rooms of 2 people, however we only had 2 rooms between 6. Our lock on our balcony door to the bedroom was completely BROKE off. We paid deposit for a safe that didn't even work!! My personal towels we're taken on the second day, every day I asked for... More

Was this review helpful? Yes 2
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear customer we are sorry you did not enjoy your stay at the hotel but we do not believe that the hotel has to shut down. The services we offer are according to our category. if mistakenly we have done something wrong, it is important that we are informed at the same time things happen and so we have a... More

Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

my honest review of this hotel. take from it what u want... if u are elderly and not very mobile dont go as the reception is at the top of the hill the club is under that and the pool and restaurant is 100metres down the hill...the food is a bit repetitive with pork and fish EVERY SINGLE MEAL. they... More

Was this review helpful? Yes 2
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Customer thanks for your review: we have a schedule for cleaning in the apartments, it is important for us that we are informed if this schedule is not met We have a series of menus where we try to have the greatest possible variation. Our aim is to improve the services provided best regards More

Owners: What's your side of the story?
If you own or manage Laguna Park 2, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Laguna Park 2? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Laguna Park 2 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Tingo, BookingOdigeoWL, Hotels.com and Orbitz so you can book your Laguna Park 2 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park

781 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (781)
Viewed
Pool/beach area (102)
Viewed
View from room (77)
Viewed
Room/suite (93)
Viewed
Hotel & grounds (158)
Viewed
Bathroom (38)
Viewed
Family/play areas (3)
Viewed
Dining (25)
Viewed
Business center/function rooms (2)
Viewed
Other (283)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Playa de las Americas with
any amenities

Amenities

Bar / Lounge Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Class
Number of rooms
318

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Laguna Park 2 and other travelers.
4 questions

See all questions (4)

Questions? Get answers from Laguna Park 2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer