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Hotel Troya

Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
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Hotel Troya
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    443 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (72)
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    england
    Level Contributor
    7 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 2 days ago NEW

    I have just got back from a week at hotel Troya with my partner and 2 daughters aged 6 and 2. We stayed here from 23rd of July - 2nd of August ! Firstly the hotel is spotless! All the staff were exceptional.. They couldn't do enough to make sure we had a pleasant holiday. The reception staff were very... More 

    Was this review helpful? Yes 3
    Level Contributor
    5 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW via mobile

    Me and my partner stayed here for 10 days from the 18th July and from the second we stepped into the reception area we knew we had booked a lovely place to stay, the staff were lovely, the room was cool because it had great air conditioning, the food was lovely, even the snacks from the pool bar was great... More 

    Was this review helpful? Yes 4
    Portsmouth, United Kingdom
    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 6 days ago NEW

    Spent 4 days here in July for a friends birthday. Due to a problem with our flights (Top tip - NEVER fly with Iberia) we arrived about 3am - reception incredibly helpful and got us all checked in quickly. The hotel is very clean with a lovely pool area - plenty of sun beds and just across the road from... More 

    Was this review helpful? Yes 3
    East Ayrshire, United Kingdom
    1 review
    5 of 5 stars Reviewed 1 week ago

    We arrived on the 14th July for a 9 night stay all inclusive to a lovely welcome (The reception smelled of coconut/vanilla which was lovely) to be told that our room wasn't ready however we could get something to eat which wasn't a problem to us. The room was clean and the balcony faced onto the front of the hotel... More 

    Was this review helpful? Yes 3
    Ardee, Ireland
    Level Contributor
    27 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    4 of 5 stars Reviewed 1 week ago via mobile

    We have stayed here on half board basis on 4 occasions we find the staff very friendly and helpful. The food is always excellent and they offer a very wide variety. There is entertainment at night around the bar. It is in close proximity to the beach and other amenities and the seafront walk is just across the road.

    Was this review helpful? Yes 3
    Portsmouth, United Kingdom
    Level Contributor
    6 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    4 of 5 stars Reviewed 1 week ago

    spent 4 days at hotel troya on girlie holiday reception area lovely reception staff helpfull and polite my room was nice on ist floor overlookin pool rooms all different as friends rooms seem to vary in shape and size and balconys different size very happy with mine safe in room payable at reception 15 euros 4 days . restaurant was... More 

    Was this review helpful? Yes 5
    4 of 5 stars Reviewed 1 week ago

    Me and my partner have just returned home from a weeks all inclusive here... Very clean hotel. Located so close to the beach, shops and night life! Good food and very generous measures of alcohol. Very happy with this choice of hotel. The only down side is that the staff are very over worked! Waited a while sometimes to be... More 

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    St Helens, United Kingdom
    Level Contributor
    10 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 26 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Hotel chosen as convenient for timeshare next door. We arrived late evening to a friendly welcome from the reception. the room was clean with comfortable bed. The bathroom was clean although the plastic bath was a little odd as it wobbled on the bottom with no shower mat for stability. (minor point) Reasonably quite considering closeness of "the Veronicas". Breakfast... More 

    Was this review helpful? Yes 1
    Worcester, United Kingdom
    1 review
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    My girlfriend and I returned home last week after a weeks stay at hotel Troya from 8/7 to 15/7 where we stayed on an all inclusive basis. We arrived about 12ish and were told the room would be ready at 1:30 but 1:30 became 2:15 which was a bit annoying after a long day of travelling Room- much larger than... More 

    Was this review helpful? Yes 7
    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Just returned from a week in Tenerife staying at the Troya. Late night check in was quick and friendly on arrival. Staying with two friends, our room overlooked the pool and terrace and had a great sea view. The room was spotless and cleaned daily. Only gripe was the outdated bathroom which needed refurbished but was very clean. Also the... More 

    Was this review helpful? Yes 4
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