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Hotel Troya

Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
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Best prices for: 1 room 1 guest
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Hotel Troya
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Hotel Troya
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378 reviews from our community

Traveler rating
    93
    173
    85
    15
    12
See reviews for
134
135
11
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (378)
  • Mar-May only
    (133)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (74)
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Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed today NEW

We arrived mid afternoon, the road outside the hotel was closed because of a car rally, we had to walk with our cases to the hotel. Hotel entrance bright and spacious. We got booked in, room was very basic and quite small, bathroom needs updating, curtain with rail for the shower, not the best, the bath became very slippery once... More 

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Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Myself and my wife stayed in this hotel at the start of April and we stayed for 2 weeks, the staff were brilliant and very helpful, food was great with a great selection every night, we had a room on the first floor next to the restaurant, the room was very clean and the maids never bothered us if we... More 

Was this review helpful? Yes 1
Kilmarnock, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at the hotel late at night.after we checked in we found a couple of problems with our room which were rectified quickly by the reception staff.our rooms were 251 and 253 on the second floor to the rear lower levels of the hotel.the beds were very comfortable,there was a good shower and the room had ample room with... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel Troya is a very pleasant and clean establishment , its situated along the stretch of Veronicas Strip , it has well spacious rooms and good entertainment . Although this hotel is geared up more for the Russian and Spanish people the staff do everything they can to help you . The breakfast are terrific and you can help yourself... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed there with my mum. Had a pool view room. Beautiful view of the pool and ocean from the balcony. Had breakfasts and dinners. No drinks included for dinner, even water. Had to buy. Food variety is not very big, but enough for not fussy people. Morning aqua aerobic was good. My mum enjoyed a lot. I did it few... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two weeks. Had a good time due to location and weather. Downsides for us was pool not hot enough it was slightly heated but not enough. Signing for drinks etc was a slow process. No waiter services in bars meant you had to get up and sort everything for self. Tv had very few English channels. The noise... More 

Was this review helpful? Yes 2
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First impressions count , and as your transfer coach turns into the hotels own car park and drive the place positively shouts cleanliness and modernity . Upon entering the spacious light airy and inviting reception area first impressions are confirmed . Reception staff are polite efficient and friendly . You will be issued with a credit type card to use... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Cannot recomend this hotel enough, the hotel is lovely and clean, the staff are so friendly they made us feel so welcome and were so good with our 19 month old son he loved all the attention! The pool was a great size and there was plenty of sunbeds. We stayed in the club Alexandre suite which was lovely, with... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before I arrived at Troya I read all recent reviews and took into account what everybody had said which was extremely helpful. So first impressions were good, having had a coach ride through what I like to call the 'Bronx' of las Americas it was a pleasant surprise (don't go too far to your right from the hotel) Troya was... More 

Was this review helpful? Yes 2
Farnborough, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we arrived at the troya in the afternoon but the rooms were all mixed up.eventually after 2 hours we got our rooms.our double bed room was 2 single beds so we complained and they gave us another room to look at with a double bed.room was lovely but the view outside was horrendous with a glass bottle bank right outside... More 

Was this review helpful? Yes 2
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