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Hotel Troya

Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
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Hotel Troya
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370 reviews from our community

Traveler rating
    92
    170
    82
    14
    12
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133
131
11
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed there with my mum. Had a pool view room. Beautiful view of the pool and ocean from the balcony. Had breakfasts and dinners. No drinks included for dinner, even water. Had to buy. Food variety is not very big, but enough for not fussy people. Morning aqua aerobic was good. My mum enjoyed a lot. I did it few... More 

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for two weeks. Had a good time due to location and weather. Downsides for us was pool not hot enough it was slightly heated but not enough. Signing for drinks etc was a slow process. No waiter services in bars meant you had to get up and sort everything for self. Tv had very few English channels. The noise... More 

Was this review helpful? Yes 2
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First impressions count , and as your transfer coach turns into the hotels own car park and drive the place positively shouts cleanliness and modernity . Upon entering the spacious light airy and inviting reception area first impressions are confirmed . Reception staff are polite efficient and friendly . You will be issued with a credit type card to use... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Cannot recomend this hotel enough, the hotel is lovely and clean, the staff are so friendly they made us feel so welcome and were so good with our 19 month old son he loved all the attention! The pool was a great size and there was plenty of sunbeds. We stayed in the club Alexandre suite which was lovely, with... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Before I arrived at Troya I read all recent reviews and took into account what everybody had said which was extremely helpful. So first impressions were good, having had a coach ride through what I like to call the 'Bronx' of las Americas it was a pleasant surprise (don't go too far to your right from the hotel) Troya was... More 

Was this review helpful? Yes 2
Farnborough, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we arrived at the troya in the afternoon but the rooms were all mixed up.eventually after 2 hours we got our rooms.our double bed room was 2 single beds so we complained and they gave us another room to look at with a double bed.room was lovely but the view outside was horrendous with a glass bottle bank right outside... More 

Was this review helpful? Yes 2
Edinburgh, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed in this hotel in April 2015 and thoroughly enjoyed our stay. The hotel was sparklingly clean, the rooms although small were modern and comfortable with most having a sea view. Multi national and mostly Spanish guests which was a good sign and not too many noisy Brits shouting and getting drunk. Food acceptable for most... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

hotel was very clean, the rooms well presented, nice plasma TV on wall but no engish tv channel only a bbc news so that could be improved, maids excellent rooms clean daily, pool was excellent 20 metre big pool, plenty of sunbeds, beds ok but noise from strip can sometimes affect sleep, the downsides are hotel room phone a complete... More 

Was this review helpful? Yes 2
Kirkconnel, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel is placed in an excellent position for beach shops walks and night life loads of pubs within 5 minute walk for meals and drinks. hotel itself is clean and meals and staff first class.read couple of negative reviews before going but people who wrote these reviews must be very hard to please or just a compulsive moaner with... More 

Was this review helpful? Yes 3
Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed my recent stay in Hotel Troya. The hotel is clean and the service provided was always good. The staff were friendly and efficient. There is a nice sun terrace if you like a bit of peace & quiet. A special mention must go to Sergio (Hotel Relationship Manager) who went out of his way personally to accommodate my... More 

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Was this review helpful? Yes 3
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Club Alexandre Sea View Room (33)
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Amenities