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4.0 of 5 Hotel   |   Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
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Hotel Troya
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A recent review
5 of 5 stars reviewed 3 days ago
Owen_laura Ferryhill, England, United Kingdom
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600 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Ferryhill, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

stayed 2weeks all inclusive from 2nd august - 16th august, The hotel is in the perfect location, beach straight over the road, a few minutes walk from shops and restaurants. veronicas strip just up the road, we couldnt hear any noise from this as we were in a family room on the other side of the hotel. the rooms are... More

Was this review helpful? Yes 1
Huddersfield
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel troya was a last minute holiday for my daughters and myself and probably the best we've ever had x The hotel rooms were extremely clean as were all hotel areas ie reception, pool area . Staff were friendly and polite x I would recommend this hotel to anyone and will be booking again in the future x

Was this review helpful? Yes 1
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear Guests, Thank you for your comment on Tripadvisor about the Hotel Troya Tenerife. We are happy to hear that you enjoyed every aspect of your stay here. All your comments will be passed on to our entire team. We hope to welcome you back in the near future, Kind Regards, Sergio García More

Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 2 weeks All Inclusive 31 July - 14th August The hotel is in a great location for bars,restaurants shops and the beach is across the road we went by taxi to Fanabe,Puerto Colon and Los Cristianos for 5 - 7 euros. The grounds and gardens are well kept and during our stay were always clean. Our room was on... More

Was this review helpful? Yes 3
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear Carol, Thank you for the time you have spent in sharing this excellent review of Hotel Troya Tenerife on TripAdvisor. We are delighted to know that you have spent a lovely holiday at Tenerife. Your compliments on our facilities and gastronomic offer are highly appreciated, as it is due to the effort and dedication of our staff, that we... More

Gloucester, England, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

lovely hotel, stayed here for a week between 1-8 august. on arrival reception man was very welcoming. cleaners and waiting staff are not so friendly. As this hotel is situated right in the middle of playa de las Americas it can be very noisy at night. The only problem I found with this hotel as well as others is that... More

Was this review helpful? Yes
Gravesend, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very impressed with this hotel As we had upgraded we were entitle to free use of the spa, which we used Staff friendly Meals very good Room was clean and modern Only downside was as room was on front we heard noise from clubs until 4.30 am

Was this review helpful? Yes 3
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear customers, We really appreciate the time you have spent in sharing this excellent review of Hotel Troya Tenerife on TripAdvisor. We are delighted to know that you have spent a lovely holiday at Tenerife. Your compliments on every single point are vey motivating. We are looking forward to welcoming you again at our resort. Kind regards, Sergio García More

Hornsea, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed at the Hotel Troya mid july one week all inclusive and found it very clean, modern and very good value for money, no it wasnt perfect but what hotel is with a 4* rating?? first the good points: a good choice of breakfast, lunch and dinner and staff are very quick to take your drinks order while you... More

Was this review helpful? Yes 2
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear Guests, Thank you for your comment on tripadvisor about the Hotel Troya Tenerife. We are happy to hear that you enjoyed many aspects of your stay in our Hotel. Your comments about the gastronomic offer, the cleanliness in the rooms, and the general view of our resort will be passed on to our entire team. We have also taken... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were not impressed with the first room, too small and a bit dated. Then upgraded to Junior Suite, thanks to Oscar at the reception which had an amazing Sea view plus had free access to the amazing SPA. Internet access is worth spending the extra 15 euros a week for a fast broadband, the free access is very slow... More

Was this review helpful? Yes 4
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, From the Hotel Troya Tenerife we would like sincerely to thank you for spending your time in writing your reviews about our Hotel. We are delighted to know that you have enjoyed a lovely holiday at our resort, as all of our team strives to offer the highest service standards in each of our activities. Also, your compliments... More

South Shields, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon arrival at Hotel Troya I was satisfied straight away. The staff are all courteous and friendly and very attentive to your needs and speak a great multitude of languages. The room was spotless and provided all the amenities that you would expect for a room for two for a week. We stayed all inclusive in one of the Alexandre... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 3
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear Guests, Thank you for your comment on Tripadvisor about the Hotel Troya Tenerife. We are happy to hear that you enjoyed every aspect of your stay here. All your comments will be passed on to our entire team. We hope to welcome you back in the near future, Kind Regards Sergio García More

Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my boyfriends have just returned from this hotel Last night. When we booked this hotel I checked the reviews and some worried me. I didn't need to worry at all!! I don't know how anyone could give this hotel a bad review. The rooms were spotless ad the view we had of the sea was perfect. The food... More

Was this review helpful? Yes 4
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, From the Hotel Troya Tenerife we would like sincerely to thank you for spending your time in writing your reviews about our Hotel. We are delighted to know that you have enjoyed a lovely holiday at our resort, as all of our team strives to offer the highest service standards in each of our activities. Also, your compliments... More

Stoke-on-Trent, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my mum went to hotel troya for a weeks holiday, we wish we could of stayed longer. We arrived on the tuesday got into our room, which was lovely, clean and tidy. We put our suitcases in the room then went srtaight down for our evening meal, as they served until 9.45pm, which was great. The staff were... More

Was this review helpful? Yes 8
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dearguests, Thank you for the time you have spent in sharing this excellent review of Hotel Troya Tenerife on TripAdvisor. We are delighted to know that you have spent a lovely holiday at Tenerife. Your compliments on our facilities and gastronomic offer are highly appreciated, as it is due to the effort and dedication of our staff, that we are... More

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Additional Information about Hotel Troya

Address: Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Troya 4*
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Also Known As:
Hesperia Troya Hotel Playa De Las Americas
Hotel Troya Tenerife/Playa De Las Americas

295 photos of this hotel

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Hotel & grounds (63)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Playa de las Americas #12 On the Beach Hotel in Playa de las Americas #17 Luxury Hotel in Playa de las Americas #34 Top resorts Hotel in Playa de las Americas
Hotel Class
Official Description (provided by the hotel)
The Troya Hotel is a 4 Stars Resort, placed in the center of Costa Adeje’s Boulevard, and facing front Troya Beach. This is a first class Hotel located at only 20 meters away from the beach, with only the seafront walk in between the sea and the hotel. A modern building ‘L’ shaped, with large areas, sweet-water pool, heated during the winter season, plus our Natural Spa with more than 1000 m2 full of sensations. The Troya Hotel offers the perfect atmosphere in order to entirely enjoy the tropical weather of Tenerife in any season of the year. This Hotel is the only one in the company that also offers the All Inclusive board basis option. Our aim is to satisfy our customers. ... more   less 
Number of rooms
318

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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