We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Troya

Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Troya
Professional photos View all
Browse nearby
Hotel Troya
Add Photo Write a Review

405 Reviews from our TripAdvisor Community

Traveler rating
    106
    187
    85
    15
    12
See reviews for
145
145
11
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (405)
  • Mar-May only
    (136)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (74)
All months
Broadstairs, Kent, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got back from a weeks all inclusive at the Troya Hotel and I was a little apprehensive after the not so good reviews I had read but I cannot fault it. The food was always plentiful and lots of choice everyday. The staff throughout the hotel were very friendly and helpful. There was always plenty of sun loungers no... More 

Was this review helpful? Yes 7
west london
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

recently stayed here with 2 other lads and we are all in our early 30's, the hotel met our needs but can be a noisy due to the closeness to the strip (we wernt the most well behaved lol) and you could hear doors slamming especially early in the morning when we just getting in lol, they could fix this... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for a week with my girlfriend .we arrived with open arms and a smile told we could go straight for dinner ,stayed on the 4th floor overlooking the 2nd floor lounge area was quiet and room had everything you need except a fridge which was €6 a day which is the only let down ,room was cleaned everyday day... More 

Was this review helpful? Yes 9
Aberdeen, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Hotel Troya for a week ( 7/6/15 - 14/6/15 ) room 332. Room was clean and there was plenty of storage and hangers. Although the room was at the front of the hotel we were not bothered by noise. We were half board and although some of the food was not to our taste we always found... More 

Was this review helpful? Yes 6
Devon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean and modern. Staff are helpful and friendly and speak good levels of English. We couldn't knock the hotel, but only one thing - the evening food isn't amazing. Not great levels of variety and it was usually the same old things. Breakfast was decent though. Location was brilliant. Entertainment was the same most nights. 15 minutes... More 

Was this review helpful? Yes 3
Wiltshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just got back from a weeks stay in troya and definetly wasn't disappointed, location was perfect everything you could ask for on your doorstep! We stayed on a full board basis which for us was worked well however it didn't include any drinks, any extras get added to a bill which you pay either on a daily basis or... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were a party of 5 staying for a 30th birthday. Have visited Tenerife many times and this is by far the best hotel we have stayed in. We upgraded to the Alexander package which included spa access. We arrived early and were able collect our AI bands straight away. AI drinks also included cocktails which was great! AI food... More 

Was this review helpful? Yes 7
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here for 4 nights in January. All the staff are so friendly! Everywhere is so clean. The day of my birthday, a member of staff brang a plater of treats and a bottle of wine. I was really suprised as I didnt tell them about my birthday at all. They really go out of their... More 

Was this review helpful? Yes 3
County Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just back from a lovely holiday in Tenerife. We stayed in the Troya Hotel and it was a fabulous experience. The Hotel is spotless, rooms were cleaned every day, the whole hotel is kept really well. We stayed bed and breakfast and there was a great variety of food. The staff work extremely hard and are so pleasant. The receptionists... More 

Was this review helpful? Yes 3
Leeds, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

All I can say is excellent for everything!!!!. Checked in late only took a couple of minutes. Staff are very smiley and friendly. We were all inclusive. Something for everyone. Always lots of choice no matter what time you went to eat. Breakfast 7.30 till 10.30. We went as late as 10.25 one morning and there was still everything available... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

444 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
Hotel & grounds (27)
Viewed
Dining (5)
Viewed
Family/play areas (5)
Viewed
View from room (19)
Viewed
Room/suite (12)
Viewed
Pool/beach area (17)
Viewed
Bathroom (7)
Viewed
Other (50)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (239)
Viewed
Amenities (82)
Viewed
Beach (9)
Viewed
Club Alexandre Sea View Room (33)
Viewed
Pool (14)
Viewed
Restaurants and Bars (20)
Viewed
Standard Room (28)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Family/play areas (27)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (9)
Viewed
Dining (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay