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4.0 of 5 Hotel   |   Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain
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4 of 5 stars reviewed yesterday
sarah w Leeds, United Kingdom
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519 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here with my children and also my sister and her children. We had the better room having booked a family room, we actually had a two room suite with twin sofa beds in one room and a king size bed in the other , with a large bathroom & 2 balconies. My sister had booked a standard twin... More

Was this review helpful? Yes 1
Ljubljana, Slovenia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just got back from Tenerifes. This was our second stay at this hotel. Since our last visit in 2011 hotel was renovated. Best feature of this hotel is it's location right by the beach. We're staying for one week from 6th-13th of april. Our stay included half board. The food was good with enough choice. As a hotel guest you... More

Was this review helpful? Yes 2
Swanage, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was my first time at the Troya , previously I stayed at Las Palmeras and Cleopatra both very good hotels. The Troya seems in need of some attention to improve . Nice restaurant with the usual buffet set up.breakfast could have been good but the eggs were cold every morning, surely there must be a way to keep them... More

Was this review helpful? Yes 2
Manchester
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is still overbooking and blaming it on a computer upgrade losing bookings. We and several others arriving on different days had to spend out first night in sister hotel Gala nearby. This procedure was obviously a well practised familiar routine for taxi drivers and reception staff at both Troya and Gala hotels. As we only went for a... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed at the hotel a week, came back last week. The location is very good, beach front, near shops restaurants, close to night life if anyone is interested. The service at the hotel is very good, one of the best I've experienced i think :) I personally think the food could have been better, more choice i think, especially... More

Was this review helpful? Yes 3
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel itself is in a great location just across from the beach. It has a nice pool area and outside bar with great comfy seating. The hotel staff especially the hotel reception are very good. We booked our holiday with Thomsons and the Friday before we were due to leave on the Sunday we were rang up and told... More

Was this review helpful? Yes 3
Bournemouth
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 14, 2014

Just back from a 2 week stay at this much improved hotel especially after reading some of the previous reviews, we were getting worried as to what we might get ! The reception staff are very helpful and now most of the renovations are completed, and all new ground floor furniture it's a good place to relax in, with a... More

Was this review helpful? Yes 2
Pwllheli
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 13, 2014

Mixed Feelings. The hotel itself its self was ok. It was clean. We were told we had a superior room but if that was the case, glad I wasn't in a basic room. From a personal point of view we were at the wrong end of Playa de las Americas. It was our first time there and would have much... More

Was this review helpful? Yes 2
Workington, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

This is the first time we have stayed at this lovely hotel and i would return, the staff are fantastic nothing is to much trouble and its in a great area for the beach, and all the re-refurbishments have now been completed,

Was this review helpful? Yes 6
Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2014

Was expecting a noisy, dirty hotel from these reviews however the hotel is spotlessly clean with great reception staff, fantastic views over the beach and pool and with very comfy beds. Don't know what the negative reviews are about. Couldn't be more central for either the more wilder side of town or the more up-market end of town. Great air-con... More

Was this review helpful? Yes 4
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Additional Information about Hesperia Troya

Also Known As:
Hesperia Troya Hotel Playa De Las Americas
Hesperia Troya Hotel
Hesperia Troya Tenerife/Playa De Las Americas
Address: Avda Rafael Puig Lluvina 2, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Playa de las Americas
#18 Luxury Hotel in Playa de las Americas
#41 Top resorts Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hesperia Troya 4*
Official Description (provided by the hotel):
Situated right on the Costa Adeje seafront, one of the most renowned tourist centers in the Canary Islands, and very close to the Magma Convention Center, the Hesperia Troya hotel offers you the perfect setting to fully enjoy Tenerife's mild tropical climate at any time of year. ... more   less 
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 On the Beach Hotel in Playa de las Americas #18 Luxury Hotel in Playa de las Americas #41 Top resorts Hotel in Playa de las Americas
Hotel Class
Official Description (provided by the hotel)
Situated right on the Costa Adeje seafront, one of the most renowned tourist centers in the Canary Islands, and very close to the Magma Convention Center, the Hesperia Troya hotel offers you the perfect setting to fully enjoy Tenerife's mild tropical climate at any time of year. ... more   less 
Number of rooms
354

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