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Europe Villa Cortes

Certificate of Excellence
Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
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Europe Villa Cortes
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Europe Villa Cortes
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598 reviews from our community

Traveler rating
    422
    106
    40
    20
    10
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126
337
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30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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    (598)
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    (147)
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    (140)
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    (165)
  • Dec-Feb only
    (146)
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Mullion, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

If your idea of relaxing is having good service then you may be better to book in at Brenda's B & B because when you have only one waiter to serve a whole hotel by the pool then you're in for a big wait. I've never seen guests in a 5 star hotel bring in six packs and bottled water... More 

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Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from 9 nights at this excellent hotel. Most other reviewers have covered the main points - ie delicious breakfast, good location, lovely staff etc which are all true. We had a fabulous room - L05 which was enormous and had a very large balcony with a table and four chairs under the "overhang" and 2 sun loungers outside... More 

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Canterbury
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my wife booked the hotel based on the reviews. We took them with a 'pinch of salt' as a hotel can't be that good but we were so proven wrong! The Hotel was based on an old Mexican theme and the decor reflected this. The attention to detail was second to none. We had a ground floor room... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a 4 night break in early March and from the moment we arrived felt totally indulged. The reception staff were welcoming, as we expected being on a very early morning flight, our room was not ready when we checked in. Reception called housekeeping to hurry them along and we were entertained to complimentary drinks poolside whilst we waited.... More 

Was this review helpful? Yes 1
Glasgow
Contributor
16 reviews 16 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have returned from a 5 night stay at this hotel, we travelled with our 2 year old daughter. You will not be disappointed with this hotel. The reception area is beautiful and our room had a side on sea view which was adequate for us as wemdont usually spend much time on the balcony. The food is delicious -... More 

Was this review helpful? Yes 4
Top Contributor
60 reviews 60 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great 5 star hotel with excellent rooms. It is surrounded by nice communist areas, lounges and bars. It has a great fresh water swimming pool. Although I have not eaten here the breakfast is good. The staff are also very friendly, good booking!

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Bath, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is an oasis in the City centre, good location and food. Be warned we hired a car through Goldcars and these people are (in my opinion) conmen. Went to collect the car at the airport to be told I had to pay excess of 150 euros. The guy at the kiosk laughed at me when I told him that... More 

Was this review helpful? Yes 6
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Thank you for this comment about our hotel. We are really sorry about your problem with the car rental company. We will be pleased to welcome you again at Europe Villa Cortés. Thanks again and best regards. The management team. More 

Suffolk
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This really is an excellent hotel located in a most ideal spot in PDLA. It is different, so different from what you expect a hotel would be on a Canary Island beach holiday and the design, attention to detail and layout of this place is unique. We were lucky to be upgraded to a suite but in all honesty all... More 

Was this review helpful? Yes 5
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, thank you for writing us such a detailed comment about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. We will consider your remark about our pool service and we will transfer it... More 

Buckinghamshire
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had been looking forward to this holiday for months. Unfortunately for us, when we arrived on the first flight from Gatwick that morning the hotel informed me that we had booked a standard room (i.e. noisy street view) rather than the garden view (as confirmed by Hotels.com). Even though I had it all in writing the Reception staff's reaction... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First, we would like to thank you for your review on TripAdvisor. We appreciate to know the point of view of our clients in order to improve our product and services. About the issue with your booking, we would like to inform you that there was a misunderstanding with it, we are however glad to know that it... More 

Macclesfield Cheshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 weeks ago

What a beautiful hotel for total rest and recuperation my husband myself and great granddaughter had here. On arrival I asked to see the room before I committed to it, as I had only booked a standard and was considering an upgrade. I was informed that we had been upgraded to junior suite at no extra cost! The room was... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Thank you very much for taking the time to share your opinion on Tripadvisor. It is always important for us to know your feelings as it helps us to improve our offer and services. We are really happy to read that you enjoyed our hotel as well as our services and staff. We would be pleased to welcome... More 

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