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Europe Villa Cortes

Certificate of Excellence
Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
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1 room 1 guest
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693 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (693)
  • Mar-May only
    (183)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (146)
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Copenhagen, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were here in February. It has a great location right and is very clean. We had a standard double room that overlooks the road but there was not any problem with the noise if you keep the balcony doors closed - which I do anyway regardless. The pool service is excellent and the staff very friendly.... More 

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Guest, We would like to thank you for taking the time to write your opinion on Tripadvisor. We are delighted to read that we reached your expectations and that you enjoyed your time in our house Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés. Best regards, The management team More 

Belgium
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our second stay at Villa Cortes. We came a first time as a couple and we liked it so much (you can read my very detailed review) that we thought we had to come back with our children for a 10-night stay. People complain about the staff being cold at the reception. Well, this idea is completely wrong.... More 

Was this review helpful? Yes 4
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Jonita, First of all, thank you so much for your beautiful words about our hotel and sharing your experience on TripAdvisor. We are really happy to know that your days here were so satisfactory for you. The welfare of our customers that is our main goal, that is why we try to take care of all the details. For... More 

Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good hotel with a great location but not as good as other 5 star hotels we have visited. Can't quite put my finger on why it's not quite as good but the lack of Wi Fi in the rooms is poor for this standard of hotel making working difficult. You can pay for WiFi to the room, which we... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like to thank you for taking the time to write your opinion on Tripadvisor and for choosing us to spend your holidays. We are delighted to read that you enjoyed your time in our hotel. We will keep in mind your remark about the Wifi, and we will advice to the concerned department in order to... More 

England
Level Contributor
123 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two weeks in June. We had a junior suite which was very nice. The room was big, the bathroom facilities were great. We had a large balcony but unfortunately it was surrounded by a dark solid wall rather than a railing which made it feel quite dark and restricted the view. The air conditioning also needed... More 

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, thank you for writing this detailed comment about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words. We will consider your remarks, which help us to constantly re-evaluate ourselves to improve our product and services. We truly hope that we could welcome you back once more... More 

Sheffield, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed in the resort many times previously, in my opinion, this is THE 'stand out' Hotel in the area. We booked a short 2 night stay (Couple with 11 year old son), to celebrate our wedding anniversary. From the minute we arrived, the Hotel staff were exceptional, without being too intrusive - nothing was too much trouble for them.... More 

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we want to thank you for choosing Europe Villa Cortes to celebrate your wedding anniversary. We love to read that we reached your expectations about our hotel. It is always important for us to know your feelings as it helps us to improve our offer and services. We hope to welcome you again soon in... More 

Lanarkshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from another two week holiday at this fantastic hotel. A real effort is made to keep the rooms and property at a really high standard, for example, all the sunbeds and mattresses have been replaced since our last visit - and they really are high quality. Again we were impressed with the professional attitude of all staff, it... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First we want to thank you for choosing Europe Villa Cortes for your holidays in Tenerife. Your words about our hotel and staff are really beautiful. They make us work harder in order to improve our service. We hope to welcome you again very soon. Thanks again and best regards. The management team More 

Warrington
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this very unique and charming hotel. The service is exceptionally good throughout - the staff are fabulous. The hotel itself is quite unique in its style, a bit quirky but far more interesting than the average hotel. Very good and comfortable pool area, quite an oasis in a busy resort. Excellent breakfast. We didn't eat in the hotel... More 

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Guest, Thank you very much for your comment about our hotel. We are delighted to read that we reached your expectations and that you enjoyed your time in our house. We work every day to improve the service that we offer to our customers We hope to welcome you back soon in the Europe Villa Cortés. Best regards, The... More 

Coventry, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel, beautiful breakfast. Great service from all staff at the hotel, they truly care about your stay. Pool is lovely. Would definitely recommend and visit again! Great location if you like to go and visit nice restaurant and bars, this is a shame for the hotel however as it appears the majority of guests venture out leaving it relatively... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we would like to thank you for sharing your opinion on Tripadvisor. It is very important for us to know the opinions of our clients. We love to read that you enjoyed so much in our hotel and you recommend us. Best regards, The management team More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow that's all I can really describe this hotel as... It's so unique and wow it's stunning. The pool area and waterfall sets the whole place off... My only down fall was we had to go home lol. We shall return as the hotel is like a tropical paradise

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, thank you very much for choosing our hotel for your vacation and for sharing your experience on TripAdvisor. We are very happy to know that you felt so comfortable in our house and enjoyed your stay here. We will be pleased to welcome you again in the future. Best regards. The management team. More 

Almere, The Netherlands
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good hotel, nice pool, good breakfast. Also a good central location - we were with two girls and went out a few times at night and felt safe walking back to this hotel. The rooms were also spacious and very comfortable.

Was this review helpful? Yes 5
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like to thank you for taking the time to write your opinion on Tripadvisor. We are delighted to know that you enjoyed your time in our hotel. Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés. Best regards, The Management Team More 

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