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Europe Villa Cortes

Certificate of Excellence
Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
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Europe Villa Cortes
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Europe Villa Cortes
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lerum, Sweden
Top Contributor
97 reviews 97 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed a week here, this was our second time. It's a great hotel with great staff,room are nice and always kept clean. This time we booked the ocean view. I read a lot about the wife not working good, but if you really need pay for it, I did and worked great all week. The pool is not big,... More 

Was this review helpful? Yes
Hoddesdon, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The best bits first. Great location, friendly and efficient waiters and waitresses and lovely grounds, pool and gardens. We were half board and the evening meals were excellent but portions were rather meagre. Breakfast was great with a wide selection of food to choose from. We went early April but found no difficulty getting a Sun bed in the upper... More 

Was this review helpful? Yes 4
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Guest, Thank you very much for your comment about our hotel. We are delighted to know that your enjoyed your stay in Europe Villa Cortés. We will consider the your notes that help us to improve the service we offer to our customers. Your impressions are really important as it helps us to enhance our offer and services. We... More 

Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely stay with my boyfriend and his mum, and our first time at this hotel. Staff very accommodating..met us at the door and carried our luggage..upgraded us to a junior suite as there was three of us, and little things like having a club suite in the hotel to book excursions (loro parque day trip was around 43 euros pp... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear tuest, First of all, we would like to thank you for taking the time to write your detailed opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to our customers. We are delighted to know that you enjoyed your stay here. On the other... More 

Shrewsbury, United Kingdom
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at Villa Cortes for 5 days. It is 5 star and it really does live up to expectations. The service is excellent without being over the top. The rooms are lovely and spacious. They are quite dark however as there is lots of dark wood throughout. I would also have liked a mirror in the main room.... More 

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like, first of all, to thank you for sharing your opinion about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. Thank you once again and we hope to welcome you back soon in... More 

Guernsey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from 8 nights at this excellent hotel. Most other reviewers have covered the main points - ie delicious breakfast, good location, lovely staff etc which are all true. We had a great room - L14 which was very spacious and had a very large balcony with a table and chairs -it looked right over the ool although there... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we would like to thank for sharing your opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to our customers. We are really happy to see that you enjoyed in our hotel so much. Thank you for your words about... More 

Notts England
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel with attentive staff. On arrival there was a minor issue with our booking and for the inconvenience we were upgraded to a suite.... Nice touch ! 😀 A special mention for the breakfast chef who made fantatic omelettes , breakfast Tacos , etc to a very high standard. One issue was wifi not free in the room, surprising... More 

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Thanks for choosing Europe Villa Cortés on your holidays. We are very happy to know that you enjoyed so much in your stay with us. We are very grateful for the comment that you have left on TripAdvisor. We will be pleased to welcome you again soon. Best regards The management team. More 

U.K
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is now our 6th stay at Villa Cortes and can honestly say it just gets better every time. Don't listen to some of the silly criticisms from people who have little to complain about. All the staff are very attentive and friendly. Special thanks Mr Caceres , you always make us feel so welcome. Thanks also to Antonio in... More 

Was this review helpful? Yes 5
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear family, First, we want to thank you for your visit and for sharing this review on TripAdvisor. It is always important for us to read the reviews of our clients, specially when they know us so well. We want to thank you the beautiful words you wrote about our staff. We are very proud of them all. Everything will... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our fourth stay and based on this we have already booked twice for next year. The staff are excellent, cheerful and enjoy their work.in addition remembering us from previous visits. The room was fantastic, large and airy with enormous balconies. There is an aura of peace and tranquillity throughout the hotel. We both returned home feeling refreshed. The... More 

Was this review helpful? Yes 4
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Pat and Brian, First of all, we want to thank you for choosing our hotel year after year. It is always a pleasure for us, be part of your holidays. We are very happy for your kindly words about our work during your stay. If you go back home feeling refreshed, as you mentioned, our work is well done.... More 

Congleton, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for a short winter break, had a beautifully appointed room with a large balcony and sea view. Lovely relaxed atmosphere and excellent service. I would definitely stay there again. Located in the quieter part of playa los Americas, almost in los Chistianos. The down side was the poor WiFi but hopefully this will be upgraded soon.

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we would like to thank you for sharing your opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to our customers. We are really happy to read that you enjoyed our hotel and we would be pleased to welcome you... More 

Lockerbie, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a week in March 2015 bed and breakfast. Super carpeted bedroom with settee etc. Nice clean room and bathroom. Staff all very smartly turned out and friendly at all times. Was a bit concerned regarding a couple of reviews which criticized breakfast slightly. I found the breakfasts absolutely marvellous with a fantastic choice, I cannot fault it... More 

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, thank you for writing us this detailed comment about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. We are really happy to know that you enjoyed so much the breakfast that is... More 

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