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Europe Villa Cortes

Certificate of Excellence
Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
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Europe Villa Cortes
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Europe Villa Cortes
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632 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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Belfast, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

After 13 visits to Villa Cortes we are still as impressed as ever. It is perfect in everyway, the location, the standard of the rooms, the quality of the breakfasts and the relaxing lunches at the Beach Club. Most of the staff have been there for many years and they provide a very friendly and efficient service to all of... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from Tenerife. As we expected, despite our many visits, The Villa Cortes didn't let us down at all. Superb suite with friendly staff and great food. New sun beds even though the old ones were still ok. I suspect they are now being used by another hotel. We were invited by friends to visit their 4*... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like to thank you for taking the time to write your opinion on Tripadvisor. We are delighted to read that we reached your expectations and that you enjoyed your time in our house Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés. Best regards, The management team More 

Kent, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 4th visit to the Villa Cortes and once again it was faultless. We stayed the last two weeks of April, regardless of when you travel , even when busy, the hotel has a sense of calm. This hotel represents tranquil luxury, where everything is about relaxing and unwinding in stunning surroundings. Where the staff are attentive and... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Thank you so much for choosing us once again for your holidays in Tenerife. We are really happy to know that you tried half board this time and you enjoyed so much. We love to know that you enjoyed so much anytime you visit us. We are looking forward to welcome you on your 5th visit. Best regards.... More 

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel, Couldn't find anything to complain about. Staff were really attentive. The decor was amazing a Mexican mansion with luxury furniture and memory foam beds (best nights sleep I've ever had in a hotel). Before I came I read reviews of people moaning about WIFI, It worked perfect everyday as I briefly checked my emails. There was a... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, thank you for writing us such a detailed comment about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. We truly hope that we could welcome you back once more and show you... More 

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel looks outstanding. Staff are friendly and rooms are very nice and so is the pool area.Tvs in the rooms have been updated which is great but i hope the wi fi will be improved for our next visit in January!

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like first of all to thank you for sharing your opinion about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. Thank you once again and we hope to welcome you back soon in... More 

Martock, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have recently returned from our second stay at the Villa Cortes. The first time being about 7years ago. This is a beautiful hotel and all the staff were both efficient and polite. However I just feel it lacks the little extras expected of a 5 star hotel. Firstly no tea/coffee making facilities in the room and secondly no iron and... More 

Was this review helpful? Yes 6
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like to thank you for taking the time to write your opinion on Tripadvisor and for choosing us to spend your holidays. We will keep in mind your remarks, and we will advice to the concerned departments in order to improve the service we provide to our clients. Thank you once again and we hope to... More 

County Clare, Ireland
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me begin by saying we enjoyed this hotel and would return, but having stayed at 5 star hotels throughout Europe, the Middle East, Asia and America the Villa Cortes is a 4 to 4+ but falls short of 5 star in several ways. First, as every other reviewer notes charging for wi-fi in rooms in the 21st century is... More 

Was this review helpful? Yes 4
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Firstly we would like to thank you for choosing us for your holidays and for sending this review that we consider constructive. Customer impressions are always very important for us, and motivate us to improve our service every day. We will consider all your remarks in order to improve our product and the service offered to our clients.... More 

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel partly because of a preference for playa de las americas over the western end of costa adeje where there is a greater choice of 5 * accommodation and partly because it looked rather different on the website. Overall it was a good choice: - the hotel interior was dark and stylish with thick carpeting in corridors... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We want to thank you for choosing us on your holidays and sharing your opinion on TripAdvisor. We are delighted to know that you enjoyed on your stay with us and we will hardly consider your remarks because we are very concerned on our clients welfare. We hope to welcome you again in our hotel and show our... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel , authentic Mexican feel to it. Check in very friendly and useful. Fabulous pool , although go down early as beds go quickly - there is an extended area further back with additional beds which is relaxing. Breakfast was amazing - massive buffet , can sit outside and coffee hot and delivered quickly. Loved the beach bar -... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Guest, We would like to thank you for taking the time to write your opinion on Tripadvisor. We are delighted to read that we reached your expectations and that you enjoyed your time in our house Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés. Best regards, The Management Team More 

Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 4 nights service excellent at all times and hotel only half full during my stay. As a lone traveller it felt very safe and the surrounding shops and cafes were on the door step. Hotel is decked out in Mexican theme and it was timeless and not at all out dated. Had fridge in room and bought drinks... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Thank you very much for taking the time to share your opinion on Tripadvisor. It is always important for us to know your feelings as it helps us to improve our offer and services. We are really happy to read that you enjoyed our hotel as well as our services and staff. We would be pleased to welcome... More 

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Presidential Suite (122)
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