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Europe Villa Cortes

Certificate of Excellence
Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
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Europe Villa Cortes
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657 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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  • Finnish first
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  • All months
    (657)
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    (183)
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Aberdeen, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Terrible, as it has spoiled us for any other hotel, everything about this truly 5 star hotel is first class from the welcoming and friendly staff , the housekeeping in the suite, the superb choices at the breakfast buffet, the lovely gardens and pool area and the central location with shops and restaurants very close by. We have travelled fairly... More 

Was this review helpful? Yes
Kent
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another great visit to the Villa Cortez arriving 29th June for 7 days The hotel is fabulous it really is 5 star They have updated all the sunbeds to high quality rattan loungers with lovely thick cushions no bad backs here laying on them so comfortable and loads available with umbrellas When we arrived they had booked us into floor... More 

Was this review helpful? Yes
Reading, United Kingdom
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wanted to write about this hotel as soon as I returned home but the overgrown garden and innumerable weeds grown all around during our two weeks absence did not allow me to do it. This is a beautiful hotel in every respect. Our Junior Suite room with large balcony with dark purple paint all round which made it rather... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

As a regular visitor to tenerife we always choose this hotel Staff are are very nice and friendly Rooms are very spacious I always get a free upgrade Never a problem with beds around the pool never rowdy always a nice calming atmosphere and Andy is always on hand to bring refreshments at the pool Please give it a try... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

On our arrival, while closing the curtains in our bedroom, the entire rail collapsed. Eventually an engineer arrived who fixed the rail back in place. TV channels limited and no listing of stations provided until we asked housekeeping. Additionally, there is not enough shade on the hotel's beach which is open to the public. There are five shades which protects... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write your opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to our customers. We are sorry about the points that did not reach your expectations. Regarding your remark... More 

Derbyshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just back after a week of pure luxuary best hotel on the island by far,nothing is to much trouble , the breakfast is to die for ,the staff are fantastic the location is by far the best don't usually go back to the same place twice but cant wait to go back

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we would like to thank you for sharing your opinion on Tripadvisor. It is very important for us to know the opinions of our clients. We love to read that you enjoyed so much in our hotel and we will be pleased to welcome you again in the future. Best regards. The management team. More 

Worksop, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well what can I say apart from absolutely perfect from start to finish,On arrival to the hotel we were created by really lovely reception staff who spoke very good English ,had our luggage taken off us from getting out of the taxi ,we were then taken up to our room and given a brief tour around our room ,only to... More 

Was this review helpful? Yes 8
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, Thank you very much for your very detailed review about our hotel. We are really pleased to know that you enjoyed your stay so much with us. We work every day to improve the service we offer to our customers so we are delighted to read that we reached your expectations and that you enjoyed that special date... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just got back from this hotel and have to say it is excellent. Great staff, great location, great rooms, fantastic breakfast, everything is quality......however, in the evenings the hotel is a ghost town which is probably due to it being in such an excellent location, the lobby bar is generally 'unmanned' and no guests anyway, the top beach bar is... More 

Was this review helpful? Yes 8
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like first of all to thank you for sharing your opinion about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. There are several places in the hotel, as patios, piano bar or the... More 

Tain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had a wonderful stay in Villa Cortes In April this year. The staff were extremely courteous and friendly. Our room was excellent and the decor and pool area wonderful. We loved the choice for breakfast and we are looing forward to returning in July for a further 10 days holdiay. The position of the Villa Cortes... More 

Was this review helpful? Yes 4
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, First of all, we want to thank you such a kind words about your stay in our hotel. We are proud of our daily work, and comments like yours, cause us to focus on improving our products and services constantly. Thanks again for choosing Europe Villa Cortés on your holidays and you are always welcome. Best regards The... More 

Aberdeen, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just home from a week at this luxurious hotel, so calming and relaxing. Great situation just on the beach and is the center to wLk to Los cristianos or deeper into las Americas. Bars and restaurants are just a hop, skip n jump away. The staff are very pleasant and work hard, but still smile and wave. Lack of communication... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review

Dear guest, We would like, first of all, to thank you for sharing your opinion about our hotel on Tripadvisor. We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services. Thank you once again and we hope to welcome you back soon in... More 

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Presidential Suite (122)
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