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Spring Hotel Vulcano

Certificate of Excellence
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Avda Antonio Dominguez Alfonso 8, 38660 Playa de las Americas, Tenerife, Spain
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Spring Hotel Vulcano
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Spring Hotel Vulcano
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Spring Hotel Vulcano
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1,514 reviews from our community

Traveler rating
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210
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kettering UK
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have just returned from 7 nights holiday at the Hotel Vulcano thought we were off to a bad start when arriving at Tenerife airport to be the Vulcano was overbooked and we would have to stay at the Best Tenerife Hotel for the first night but would be compensated by being upgraded to full board and drinks with all meals.... More 

Was this review helpful? Yes 1
Hamilton, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 3rd visit to this lovely hotel. We had arrived from The Costa Adeje Gran where we had spent 1 week. (Will be reviewing this hotel also.) Back to theVulcano, we arrived at midday to be informed by a very pleasant staff member that our room wouldn't be ready until 13:30. This wasn't a problem, we left our... More 

Was this review helpful? Yes 1
Horley, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed half board at this hotel for one week, arriving on a Sunday evening in March, our first visit to Tenerife. The 3 lifts were very busy as it was dinner time and after waiting for 10 minutes to take our cases to our second floor rooms the receptionist kindly carried our cases to our rooms for us. We... More 

Was this review helpful? Yes 1
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. Many thanks for taking your time to write your five-stars and very detailed review on TripAdvisor. I am delighted to read that you spent an enjoyable stay with us during your first visit in Tenerife. It’s nice that you noticed the location and the rooms, as well as that you... More 

Nottinghamshire, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

my wife and I have stayed in the volcano for the last 12 years visiting sometimes twice a year. The staff we have always found to be the most trustworthy we have ever come across. We have left out cash cameras,iPads.etc while we have been out without any trouble at all. The safe you pay 2 e a day for... More 

Was this review helpful? Yes 4
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. Many thanks for taking your time to post your five-stars review on TripAdvisor. I am delighted that we were able to satisfy your expectations again and that you spent a wonderful stay with us. I am also very proud of your comments regarding the staff attitude. I will make sure... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived at the Hotel on the Saturday evening and discovered that the bathroom light was not working. When we went down for dinner we informed the reception about the light and gave them our room number. The receptionist said they would send someone up to repair it. When we arrived back to our room after dinner we discovered that... More 

Was this review helpful? Yes 6
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. We are absolutely disconcerted by your comments which you posted on TripAdvisor. You advised our receptionist about what happened on Saturday night at 10:50PM. Apart from advising our manager, the receptionist asked to you if you were interested on calling the Police. The following morning, on Sunday, I personally tried... More 

Bearsden, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 9th to 16th March on half board basis.A very enjoyable stay, all staff very helpful and efficient. Bedroom was large and BBC tv was a bonus. Shower was one of the best hotel showers I have experienced with a very powerful flow. Happy hour in the bar was good but it is a pity you cant take the drinks... More 

Was this review helpful? Yes 1
springhoteles, Public relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. Many thanks for taking your time to post your kind review on TripAdvisor. I am glad that you spent a very enjoyable holiday during your second stay with us. It’s nice that you appreciated the room and the food, as well as that you found our staff very helpful and... More 

Lowestoft
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very comfortable, spotlessly clean and there was a good variety of food at mealtimes. The daytime entertainment was good but the evening let it down. While the main bulk of people were elderly , it would have been nice to have more modern dancing at times.

Was this review helpful? Yes
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. Many thanks for taking your time to post your kind review on TripAdvisor. I am glad that you found the hotel very comfortable and clean and that you appreciated the food. It’s also nice that you enjoyed the daily entertainment, as well as our head animation will pay attention to... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first visit to this lovely hotel. It is situated right in the centre of Playa las Americas. The food is very good with an excellent attentive staff. The entertainment every night is top-class. There are plenty of activities during the day, I did the AquaFit every morning with Marco or Romey and this is great fun to... More 

Was this review helpful? Yes 2
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. Many thanks for taking your time to post your five-stars review on TripAdvisor and for recommending the hotel. I am delighted that you enjoyed your first stay with us and that you rated the hotel as lovely. It’s nice that you noticed the rooms, as well as that you appreciated... More 

leeds
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second visit to the vulcano hotel. The holiday begins the moment you enter this wonderful hotel. The first class management and the very hard working and always smiling staff ensure that you have a very nice holiday. Most people you speak to have been many times and that says a lot about this hotel with so many... More 

Was this review helpful? Yes 3
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano. Many thanks for spending your time to write your five-stars review on TripAdvisor. I am delighted that you spent a wonderful holiday during your second stay with us and that you rated the hotel as first class. It’s nice that you noticed the location and the entertainment, as well as... More 

Paisley
Top Contributor
74 reviews 74 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Very welcoming staff, lovely well equipped rooms, excellent breakfast buffet, all let down by poor quality poorly served evening meal buffet. Chicken breasts comprised of every cut except the bit by name. Fish that's totally lacking flavour. This hotel could really be something with its central position, but not by its evening food. Recommended for elderly couples as it is... More 

Was this review helpful? Yes 1
springhoteles, Public Relations Department at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Vulcano and for letting us know your opinion on TripAdvisor. I am glad that you noticed the location and the rooms, as well as that you appreciated the breakfast service and that you found our staff very welcoming. On the other hand, I regret that we were not able to satisfy... More 

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