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Spring Hotel Vulcano

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Avda Antonio Dominguez Alfonso 8, 38660 Playa de las Americas, Tenerife, Spain
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1 room 1 adult
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1,972 Reviews from our TripAdvisor Community

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Stockport, United Kingdom
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spring Hotel Vulcano was our choice for our late wedding anniversary My wife stayed here last time she was in Tenerife When we first came along time ago the hotel we stayed in then has changed owners I digress the hotel is excellent everyone is very friendly and the team are great The food is exceptionally good all self service... More 

Helpful?
2 Thank RDeLawn
London, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is in a good location close to shops,restaurants,beach etc.Nearly all the rooms have a pool view which is nice,we had Standard Room which was more than adequate for us. The usual senario at pool,although it does state quite clearly in several places you cannot reserve sun beds guess what,they do and nothing is done about it. Restaurant is... More 

Helpful?
4 Thank goodgirls
Derby, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the fifth time in eleven years we have stayed at this hotel and cannot fault the food or cleanliness. The staff are very good and the location of the hotel is ideal for the beach and the up market shops .

Helpful?
1 Thank YnaffiT
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Came to this hotel yearly for over 8 years. Tiles cracked at pool area grating coming away a few had tripped at this area. Rooms are being left in a poor state we had coffe cups that lay for 4 days and never removed, staff not as friendly as previous. Still had a great holiday but will try another hotel.... More 

Helpful?
1 Thank Elaine S
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

We received your letter in which you shared your concerns about your recent stay at Spring Hotel Vulcano and we apologies for the inconveniences you experienced. Regarding the building state we would like to take this opportunity to advise you of some general maintenance work taking place in the Spring Hotel Vulcano in the near future. We have been experiencing... More 

Paignton, United Kingdom
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a 10 night package holiday to Tenerife and chose the Spring Hotel Vulcano for our half board accommodation. On arrival we were efficiently checked into our room which we found to be very clean, spacious and comfortable. Our room was serviced daily while we were out and found the waiting staff both at breakfast and evening meal to... More 

Helpful?
3 Thank David W
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work.... More 

Lee, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just awaiting pickup after a very nice stay at the Vulcano. As many reviewers mention, the hotel rooms and exterior are looking a bit 'frayed around the edges', but don't let that put you off a stay at this hotel. The service from reception to waiters to cleaners, is second to none, and the food is very, very good. The... More 

Helpful?
3 Thank cosmopolitanwoman
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, We are thrilled you enjoyed staying with us at the Spring Hotel Vulcano and are sincerely grateful for the time you spent to share your experience here on TripAdvisor; guest satisfaction is our number one goal and there is nothing better than achieving it. We are continually working on improvement, soon giving an interior and exterior facelift to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our fifth stay since 2009 and unfortunately the hotel is now very dated and in need of a total refurbishment. There are huge chunks of plaster missing off the balconies and the food quality, choice and standard has deteriorated. We paid for a pool view room but it was actually smaller than previous rooms we have had on... More 

Helpful?
3 Thank Josie W
springhoteles, Public Relations Manager at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you very much for reaching out and sharing your recent concerns about your stay at our Spring Hotel Vulcano. We were sincerely saddened to read that your experience did not meet your expectations and not being informed onsite as we would have done our utmost to make sure you had an enjoyable stay. Regarding the maintenance works... More 

Bolton, lancs
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our 7th stay in this lovely hotelwithin the last 5 years. Almost everything is as good as it gets for a 4* hotel in Tenerife. From the lovely warm and courteous welcome at reception, through to the fabulous buffet restaurant. The staff throughout the hotel are so helpful and friendly. The evening entertainment is in my opinion, fantastic.... More 

Helpful?
8 Thank Rico47
springhoteles, Public Relations Manager at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work.... More 

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