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Spring Hotel Vulcano

Certificate of Excellence
GreenLeadersGold level
Hotel website
Avda Antonio Dominguez Alfonso 8, 38660 Playa de las Americas, Tenerife, Spain
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Spring Hotel Vulcano
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1,698 Reviews from our TripAdvisor Community

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Traveler rating
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248
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (668)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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  • Spanish first
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English first
  • All months
    (1698)
  • Mar-May only
    (435)
  • Jun-Aug only
    (560)
  • Sep-Nov only
    (410)
  • Dec-Feb only
    (293)
All months
Playa de las Americas, Spain
1 review
4 of 5 stars Reviewed yesterday NEW

I am still at the hotel but why you use stained towels-I got one.The towels should be white.Two days ago I left in the door ticket saying do not disturb-my room was cleaned.And my final remark,my room is not clean properly-dirty bath,balcony has not been cleaned at all.If you pay big amount of money for holidays there is a level... More 

Was this review helpful? Yes 1
Skipton, England, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have just returned back from a 2 week stay at the Hotel Vulcano. I arrived around 9:30pm on Friday 17th July and check in was easy and was pleasantly surprised that we got a room with pool view as requested well done. The room was excellent big space to move around. It also had english tv channels. The Pool... More 

Was this review helpful? Yes
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a 10 day stay at the Vulcano. I have visited this hotel before and it's sister hotel the Bitacora and it's the reason we returned. The hotel is clean but the rooms are in need of updating but are comfortable and spacious. I emailed the hotel to book a superior room beforehand and they sorted everything before... More 

Was this review helpful? Yes 4
East Lothian, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband are just back from another great holiday at the Vulcano. We received a very warm welcome from the staff -they are all so,friendly, kind and go,our of their way to help everyone - especially Abraham, The foods, as always, was of a very high standard with lots to choose from. My granddaughter and her friend both had a... More 

Was this review helpful? Yes 2
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you so much for your review. We are very happy that you had a great time staying with us and that you find us outstanding in all areas. We are working hard to improve our services and maintain that level of satisfaction. When someone gives us a positive feedback it's a great motivation to continue our work.... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We enjoyed our time at the Spring Hotel Vulcano but were left disappointed by some significant flaws. None of which were especially detrimental to the holiday but flaws nonetheless. Our check-in was smooth, efficient and pleasing in the fact that the request for a pool view was granted. However, the need to pay for a pool towel, safe and the... More 

Was this review helpful? Yes 2
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Vulcano and apologize if you experienced any inconsistency in our service. Reading your comments, we like to take the opportunity to express our opinion. We are disappointed that you rated us average just because... More 

Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My partner and I returned to the vulcano for the 4 th time. We enjoy this hotel, the service is really good, the food is excellent and the beds are comfortable. The lifeguards do a great job removing the towels left by guests who are selfish and leave their towels to save the loungers while they go off for a... More 

Was this review helpful? Yes 1
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Vulcano and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind... More 

Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Fantastic location, staff are so friendly and the hotel itself if beautiful. Only downside is the food isn't great of an evening, so we ended up eating out even though we'd paid for half board. Everything else was amazing!

Was this review helpful? Yes 3
springhoteles, Public Relations Manager at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for choosing our hotel for your holidays in Tenerife and for the time you spent to share your feelings on your stay; at Vulcano we realize that there is always room for improvement and feedback is crucial in this process. Reading your comments, we would like to take the opportunity to answer your review and express... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is my 7th time to hotel Vulcano . I have loved staying at this hotel. The food is great and the restaurant staff are lovely. The games during the day are fun especially water polo. The swimming pools are very good and I enjoy swimming in them especially when I'm warm. The only bad thing is that I got... More 

Was this review helpful? Yes 4
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Vulcano and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind... More 

Scotland, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

We arrived home yesterday after a 7 nights stay in lovely room 034, the holiday was for a chill out and recovery week following the passing of my mum. The hotel fulfilled all expectations we had a totally relaxing week with absolutely no problems. All staff we met were excellent, the food, both at breakfast and dinner was well above... More 

Was this review helpful? Yes 2
springhoteles, Director de Relaciones Públicas at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you for staying with us! We are very grateful for your nice comments on our staff, the hotel and service description, helping the future guests to decide which hotel really suites them. We are glad that you enjoyed you stay. Hope you had a nice flight back home. We are waiting you back. Kind Regards, Monika Papp,... More 

Kirkcaldy, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are just home from 12night holiday and it was just the best,the staff are so friendly and helpful no problem is to hard to solve,the restuarant is spotless with plenty of choice ,it is hot as well as I am the person that is at the microwave never needed to,entertainment was really good compared to other... More 

Was this review helpful? Yes 1
springhoteles, Public Relations Manager at Spring Hotel Vulcano, responded to this review

Dear Guest, Thank you very much for your 5 star TripAdvisor review of our SPRING Hotel Vulcano, we are truly glad to read that we managed to match your expectations in terms of service and you had a fantastic holiday with us. Moreover we thank you for your wonderful comments on service which of course have been shared with the... More 

Hotel Review Summarization

What travelers say

  • Very good(38)
  • Pool area(30)
  • Sun bed(10)
  • Reception staff(6)
  • Happy Hour(5)
  • Half board(4)
  • Evening entertainment(4)
  • Superior room(4)
Questions? Get answers from hotel staff and past guests. Ask a question

731 photos of this hotel

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Hotel & grounds (148)
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Pool/beach area (68)
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Bathroom (13)
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Room/suite (80)
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Dining (16)
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Other (103)

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Amenities (25)
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Piscina (29)
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Restaurants and Bars (63)
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Standard Room (34)
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Superior Room (35)
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The Hotel (67)

Management photos: Courtesy of the property manager

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Pool/beach area (3)
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Hotel & grounds (3)
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Dining (2)
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Other (3)
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