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Mediterranean Palace Hotel (Mare Nostrum Resort)

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Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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1 room 1 adult
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Mediterranean Palace Hotel (Mare Nostrum Resort)
Mediterranean Palace Hotel (Mare Nostrum Resort)
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2,067 Reviews from our TripAdvisor Community

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There are newer reviews for Mediterranean Palace Hotel (Mare Nostrum Resort)
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UK
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed April 3, 2014

As always location is always my priority. Who wants to spend half your holiday on public transport travelling to the place you want to be? This hotel is on the beach. You literally go out of the garden, across the pedestrianized promenade, which is flat and goes for miles in either direction, and there is the beach. We came as... More 

Helpful?
1 Thank FrejusFrejus
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your comments. I´m glad to read that our services and facilities have been up to your expectations, as well as the hotel location. I hope to have the chance to welcome you again in future visits to Tenerife. Do not hesitate to check the best promotions on our web page. Warnest regards, Esteban... More 

Durham, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 2, 2014

We have just returned from our 4th visit to this hotel and were disapointed. The hotel itself is as good as ever, however, the food at dinner has gone down considerably. We decided to celebrate our 40th wedding anniversary here as we had always enjoyed everything about the hotel. We found the food to be unappertising, not very hot and... More 

Helpful?
Thank Gwendoline030645
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you for your opinion. I´m sorry to read that our buffet service has not met your expectations. We always adapt our offer to the petitions expressed by our guests at our quality questionnaires and your comments will be registered for future changes. I will also share your suggestions with our kitchen team. Please, accept our most sincere... More 

Galway, Ireland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 2, 2014

I found the location and hotel very nice however I had two complaints which had a big impact on our holiday. 1. Breakfast - this was average at best. Fresh fruit was limited and not the juicy ripe fruit I had envisioned. Fruit was not fresh. Bread selection was ok. Salad selection was OK. Cooked food selection was low quality.... More 

Helpful?
Thank Maeve H
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your comments. I´m sorry to read that some aspects of our service and facilities have not been up to your expectations. We are now installing a new wifi system and this is the reason for the problems you encountered during your stay. the purpose of this change is to improve the speed and... More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 1, 2014 via mobile

My wife and I had a relaxing week here, we found the staff friendly and the hotel comfortable but a little frayed. Half board food was excellent but self serve and a little like a canteen. In short no longer 5* but the location and price give value for money

Helpful?
1 Thank Robert C
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you veyr much for your comments. I´m happy to read that you have enjoyed your stay with us. We will soon carry out a full room refurbishment and I hope that you will have the chance to visit us once it is done. I suggest you to visit our web page for any information on special promotions... More 

HUDDERSFIELD
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 1, 2014

Upon arrival we were met with a glass of champagne or cava which was lovely. The reception staff were really pleasant and helpful. The hotel itself is beautiful and clean. The food, there is plenty of choice for everyone, if you can't find anything that you like, you are too fussy. Perfect location, loads of shops, bars and restaurants across... More 

Helpful?
Thank VEEHuddersfield
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for sharing here your nice comments. I´m happy to know that you have enjoyed your stay with us. I will take good note of your suggestions. I hope to have the chance to welcome you again in future visits to Tenerife. Do not hesitate to visit our web page for special promotions and availability.... More 

Elgin, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 27, 2014

Very comfortable stay at the Mediterranean Palace. As it was my wife's birthday we chose the superior room with plunge pool though we did not use that facility. This room is large and has a very generous balcony. The hotel has a good relaxing ambience. The food choice at breakfast was good, though the buffet area design had people walking... More 

Helpful?
1 Thank Cecil T
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your nice words. I´m happy to know that you have chosen us for the celebration of your wife´s birthday and I hope you have enjoyed it as expected. We will be happy to welcome you again in future visits to tenerife. Do not hesitate to visit our web page for special promotions and... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 26, 2014

I am currently staying at this below average establishment . The room is like staying in a 2 pound hostel in the middle of Thailand with a bad smell of drains the toilet and bathroom is covered in green mould throughout the silicone water builds up fast in the sink which means brushing teeth takes around 2o minutes waiting for... More 

Helpful?
4 Thank Joeedworthy
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you for your comments. I´m very sorry to read that you experience is being so negative. I have asked our Guest Relations to get in touch with you as soon as possible. Whenever our service is not up to our guests expectations it is very important that they let us know as it is the only way... More 

Riga, Latvia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 26, 2014

We have just returned from our trip to Tenerife, being traveling with 3 children (5,10, 15) and my husband for 10 days in March 2014. I was definitely not sure that my choice of the hotel was good enough after I carefully read quite a number of reviews. And I chose this hotel by three main points: its location, good... More 

Helpful?
1 Thank AlenaAAA
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you for your opinion. I´m glad to read that you have enjoyed your stay with us. We always encourage our guests to post their reviews as it helps other travellers with their choices. I hope to have the chance to welcome you again in future visits to Tenerife. Best regards, Esteban Sedano General Manager More 

Wiltshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 26, 2014 via mobile

My husband and I have just returned from a weeks holiday at the Mediterranean Palace along with four other friends. We loved it! The location of the hotel could not be beaten. Beach and promenade on one side and the fantastic shops and restaurants to the front. Starting with our arrival, we were met by lovely staff on the reception... More 

Helpful?
1 Thank Claire W
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for the time invested on writing such a detailed report. I´m very happy to read that you have enjoyed so much your stay with us, our services, facilities and location. Unfortunatelly we do not have double beds so the only ways to provide one is pushing two single beds together. Please, accept my most... More 

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