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Mediterranean Palace Hotel (Mare Nostrum Resort)

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Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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Mediterranean Palace Hotel (Mare Nostrum Resort)
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1,709 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mediterranean Palace Hotel (Mare Nostrum Resort)
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Glasgow, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed in the Cleopatra last May and returned to Tenerife for Christmas but this time stayed in the sister hotel, the Mediterranean Palace (the blue and white one) The cleaning standards are very good, with fresh towels daily but this hotel is a lot noisier than Cleopatra. From about 07.00 you were woken every day by the noise of... More 

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Mr / Mrs. KateandNeil1, I would like to thank you very much for your comments, much appreciated as they help us detecting where we are failing and therefore continue working hard to satisfy you and make your stay an exceptional one. It makes us really happy to know that you enjoyed the breakfast at the Hotel Cleopatra Palace. It´s... More 

Edinburgh, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 22, 2013

We stay for a week in feb from the glass of cava on arrival to check out the staff in this hotel were very friendly and helpful nothing was too much trouble,room on the first floor was very nice bed little hard but this is just a personal preference ask for extra pillow on way out to dinner by the... More 

Was this review helpful? Yes
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Mr. christine s, first of all thank you very much for the time you have invested writing such a nice review. It makes us really happy to know that you enjoyed your stay at the Mediterranean Palace. We would also like to thank you for your nice words towards our staff I will transmit your impressions to the team,... More 

Glasgow, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 18, 2013

This hotel may have been 5* 20-30yrs ago but it definitely is not now. I don't think the rooms have changed since it was built and they need upgraded. The bed was hard and it was very difficult to get comfy. Our room had a plug socket without a front on it that showed bare wires and the glass on... More 

Was this review helpful? Yes 3
UK
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 18, 2013

Check in - pretty seamless and the glass of cava was a nice touch. Had a pool view room on 3rd floor - lovely view of pool and sea. Yes rooms are a little dated but very clean. Bed was huge and comfy. Free WIFI which my daughter appreciated. Pool was clean - if rather cold (not heated), however as... More 

Was this review helpful? Yes 1
Pontypridd
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 17, 2013

Stayed in Cleopatra Palace last time, thought we'd try Med Palace this time, room very dated, could have been cleaned more thoroughly, had to wash patio table ourselves, breakfast was a shambles, no comfort , plastic chairs and tables, tried it for one day then went to CP for breakfast, Much nicer!! We had a room with plunge pool, old... More 

Was this review helpful? Yes 2
Blackpool
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 13, 2013

Arrived by car plenty of parking spaces. efficient check in with welcome drink . room clean and mountain view as booked. Very good evening meal in hotel restaurant. A little noise from the strip but not enough to cause a nuisance. Very enjoyable Bottle of wine from the hotel. Breakfasts a bit noisy but enough room to eat outside. Good... More 

Was this review helpful? Yes 3
Lancashire
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 377 helpful votes
3 of 5 stars Reviewed February 9, 2013

This is a perfectly adequate hotel, very well located, but is misrepresenting the facts claiming that it is of five star quality. The facade, entrance and public areas give a really encouraging first impression of promised opulence, and the staff are very welcoming and helpful. However the rooms are really pretty basic three star, again acceptable enough, but not appointed... More 

Was this review helpful? Yes 4
Merthyr Tydfil, United Kingdom
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed February 5, 2013

This must be our 8th visit to this hotel and we would not consider staying anywhere else in Tenerife. We love this hotel for its staff, food, location, cleanliness and always being able to find a vacant sunbed no matter what time of day. The bedrooms are now just a bit dated but provide all you need - superking size... More 

Was this review helpful? Yes 8
Brighton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 1, 2013

My daughter and I have just returned from a 3 week stay at this hotel. It is a lovely setting and was once a premium hotel ,however it is now a bit on the jaded side .When we arrived were made to stand and wait 30 mins to check in, then shown to a small double bedded room on the... More 

Was this review helpful? Yes 6
Wales
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed January 30, 2013 via mobile

We have just returned from a week at the Mediterranean Palace Hotel. To say we were disappointed is an understatement! The first room we were given was a 'standard mountain view'. Where to start... It was tiny, dated, dirty, in disrepair and smelt disgusting. Please see pics. After complaining, we were offered an upgrade to a suite with pool view... More 

Was this review helpful? Yes 3
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