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Mediterranean Palace Hotel (Mare Nostrum Resort)

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Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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Mediterranean Palace Hotel (Mare Nostrum Resort)
Mediterranean Palace Hotel (Mare Nostrum Resort)
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2,067 Reviews from our TripAdvisor Community

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There are newer reviews for Mediterranean Palace Hotel (Mare Nostrum Resort)
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Shropshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 6, 2014

This was our third visit to Mediterranean Palace. After reading some of the recent reviews I was wondering what had happened to our favourite hot weather destination, but we need not have worried. This hotel is fantastic. The location is perfect being on the beach front on one side and shops and eateries on the other. The hotel itself is... More 

Helpful?
1 Thank JackoShropshire
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your nice comments. I´m very happy to know that you have enjoyed our services and I would like to thank you for your loyalty, much appreciated. We will be pleased to welcome you again soon. Do not hesitate to contact us for anything you might need. Best regards, Esteban Sedano General Manager More 

Ljubljana, Slovenia
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 6, 2014

Hotel is clean nice but quite big. We stayed there for one week. The reception was very helpful and ready to give you all information. I just say that the rent for bike is too high. The beach was very clean and suitable for children. I don t like that you must pay for beds on the beach. The food... More 

Helpful?
Thank Tatjana M
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your comments. I´m glad to read that you have enjoyed our services although I must inform you that the beach sun beds depend on the Town Council and not on the hotel, as well as the beach cleaning. I hope to have the chance to welcome you again in future visits to Tenerife.... More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed May 1, 2014 via mobile

This hotel is fantastic, great poolside, clean, and has a very nice looking entrance area, the staff are friendly, the check in was good and hassle free! Great location, only a few minutes walk into town, some good shops and bars located around the area! There always seems to be plenty of sunbeds around during the day so you don't... More 

Helpful?
Thank LeahStaples
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your nice comments and positive review. I´m happy to know of your satisfaction and I will be happy to welcome you at any of our hotels in future visits to Tenerife. I suggest you to check for availability and special promotions on our web page. Warmest regards, Esteban Sedano General Manager More 

Kildare
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 29, 2014

Myself and my husband brought our then 4 month old son on his first holiday to the Mediterranean Palace Hotel. We had been around the hotel previously when we were staying in it's sister hotel the Cleopatra Palace so knew it was a good option for families. Check in was a little slow but we arrived early as our flight... More 

Helpful?
2 Thank LilyN87
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your positive review and for recommending us for families with children. It is a pity that your son was too young to enjoy our kids club facilities but hopefully he will be able to do it in future visits to the resort. We are developing new activities and programs that will surely be... More 

Newbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

We have just returned from a weeks Family Holiday staying at the Mediterranean Palace. We were greeted with a glass of champagne to drink while the reception staff checked us in. We had rooms on the 4th floor with views to Mount Teide and the sea. The location of the hotel is perfect. Easy acess to the beach, shops and... More 

Helpful?
Thank Rum501
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your positive comments and for choosing us once again for your holidays in Tenerife. I´m glad to read that you have enjoyed your second experience with us. I would also like to thank you for your suggestions regarding our vegetarian options. Nothing could please me more than welcoming you again in future visits... More 

Lancashire
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 27, 2014

I took the family after staying here playing golf back in December. I think you have to say that this hotel was a 5 star when opened 25 years ago but is not now as things have move on. However this should not detract from the fact it is a very good hotel and made better by the friendliness of... More 

Helpful?
1 Thank MarkLancashire
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your positive review and for sharing it here on Tripadvisor. I´m glad to read that, in spite of the few points we need to improve, you have been able to enjoy our services and facilities, as well as our staff attention. We know they are a credit to our hotel and as soon... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2014

We have just returned from a week at the med palace. What a great hotel and resort. We had a brilliant time.The hotel is huge and looks very grand. All the staff were friendly and very helpful. The rooms are a good size, with a lovely marble bathroom and powerful shower. They are cleaned everyday which is great. We have... More 

Helpful?
Thank Tdoneghan
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for taking the time to share here your positive comments about your recent stay with us. I´m happy to read that you have enjoyed our services and facilities, especially those destined to our youngest guests. I will be glad to welcome you again in future visits to Tenerife, and hopefully you will also enjoy... More 

london
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

This is our 5th time to the Mediterranean palace and once Again we wasn't disappointed! We booked direct through the hotel website which was straightforward and booked flights separate saving quite a bit of money considering was Easter. Received confirmation a week before our stay asking if we wanted to upgrade room which we did to a pool view (recommended)... More 

Helpful?
2 Thank jane d
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your enthusiastic review. I´m really pleased to know that all members of your family have enjoyed our services and facilities, especially those for children. We know that breakfast is the most important time of the day and this is why we like to offer a wide range of products for all tastes. I... More 

Belfast
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 17, 2014 via mobile

My partner and I stayed for a long weekend at the beginning of April, couldn't find fault at all with anything. We were a b&b basis so can't comment on lunch & dinner, hotel and all the delicious restaurants outside was the reason we chose that basis. Room allocated was superb, bathroom massive and all amenities we required within it.... More 

Helpful?
3 Thank Annaleepinky
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your nice comments. I´m glad to read that you have enjoyed our services, and very specially the attention provided by our staff. Nothing could please us more than welcoming you again in future visits to Tenerife. Do not hesitate to visit our web page for any extra information or assistance. Best regards, Esteban... More 

Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

Have just come back from a weeks holiday with my partner and 2 year old boy at this lovely hotel. We booked last minute and were very pleasantly surprised with how lovely this hotel was we had a room on the top floor and our view of the pool area and beach was beautiful. The location of this hotel is... More 

Helpful?
2 Thank candy t
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for taking the time to write such a long report. I´m happy to know of your satisfaction with our services and facilities and I will be pleased to welcome you again in future visits to Tenerife. Do not hesitate to visit our web page if you need any information about prices and availability. Warmest... More 

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