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Mediterranean Palace Hotel (Mare Nostrum Resort)

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Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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Mediterranean Palace Hotel (Mare Nostrum Resort)
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Mediterranean Palace Hotel (Mare Nostrum Resort)
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1,549 reviews from our community

Traveler rating
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    300
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mediterranean Palace Hotel (Mare Nostrum Resort)
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Doncaster, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 12, 2012

The food and facilities in this hotel are really good and are 5 star, the rooms are very clean though are basic and no better than 3 star. The worst thing about the hotel is the reception staff I found very ignorant to the point of being rude, service with a smile is lost on them. Likewise the pool bar,... More 

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Blackpool, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 12, 2012

i have seen a view reviews here with negatives where are you from. loud music pool side well 10.30 kids club do a dance and 11.30 water aerobics and thats it except in main season when they do theamed nights er hello family hotel. My Negatives 1 topless sunbathing still an issue in a family hotel where kids are everywhere.... More 

Was this review helpful? Yes 2
Lincoln, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2012

We have visited this hotel many times and have never been disappionted. Staff are friendly and welcoming, food excellent and position on the beach fantastic.Ryanair let us down one year and the staff could not do enough for us to make our extended stay as inexpensive as possible. Can't wait for my next visit.

Was this review helpful? Yes 1
Prestatyn
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 6, 2012

We stayed there in July this year for the first time. We went back again in September and have booked again to stay in November. It is in the ideal holiday location for us. Easy walking distance to so many attractions. We intend to enjoy our retirement while we can. It is a bit dated and needs a makeover but... More 

Was this review helpful? Yes 4
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 6, 2012

The hotel is too big to be a 5* and the rooms are barely 4*. The rooms are small, poorly furnished and you will understand when I say the bathroom door hits the toilet! The 'mountain view' we had was extremely limited and as we were on the ground floor looked out on the staff car park (which was noisy... More 

Was this review helpful? Yes 2
Northampton
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2012

This is the 5th time we have stayed at the hotel and I guess that is a good indication we like it however this is the 1st time we have posted a review! The hotel is for us perfectly situated at the very edge of the resort bordering Los Christianos and has a very upmarket feel with an abundance of... More 

Was this review helpful? Yes 2
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 4, 2012

This Hotel (good for families and couples) is in the best location and is part of the Mare Nostrum resort made up of 3 Hotels, the others being Cleopatra (good for older client and couples wanting slightly quieter surroundings) and Sir Anthony (luxury). It is situated between Playa de las Américas and Los Cristianos, both within walking distance but far... More 

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Mrs. LizMLondon, my name is Estban Sedano , General Manager at Mare Nostrum Resort. I wish to express my sincere gratitude for having taken time to write such a detailed summery of your experience at Tenerife and about your stay at Mare Nostrum Resort. Your feedback is very important for us, as it gives us the chance to improve... More 

Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 4, 2012

Stayed at Mediterranean Palace for three days before a week at Hotel San Blas in Golf de Sur. The Hotel is very dated and tatty round the edges, Best viewed once dark. Although in need of a complete refurbishment the hotel and room was very clean. As for people moaning about 5 star rating, star ratings have nothing to do... More 

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Mrs. Haydenfoster, First of all I have to thank you for sharing your experience at the Mediterranean Palace Hotel with us, I am Esteban Sedano General Manager at Mare Nostrum Resort. In reference to the television and the minibar we have to apologise, in order to eradicate this kind of situations we beg you to contact your reception as... More 

Liverpool, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed October 4, 2012

this is our eighth visit, and my second review on this hotel, and it still feels like the first time. this time we stayed b/b, food always good staff pleasant and rooms clean, yes they are a little dated, but i look at the bigger picture, its in the best area, we got a glass of champagne on arrival plus... More 

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Mediterranean Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Mr mapaly, thank you very much for your comments on behalf of your stay at the Mediterranean Palace Hotel. Let me introduce myself, I am Esteban Sedano General Manager at Mare Nostrum Resort and I have to give you my sincere gratitude for trusting us once again for your holidays in Tenerife and for sharing your experience with us... More 

Glasgow, Scotland, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 3, 2012

This hotel must have received its 5 star rating 20 years ago. The rooms are shabby and not very clean. The bathroom had a pungent smell of urine; the tiles were grimy and the bath had several poor quality repairs done to its enamal base. The sun beds were uncomfortable and the sun shades torn or had holes in them.... More 

Was this review helpful? Yes 3
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