a very nice and clean hotel, the staff were friendly ,not great at speaking english, shows were awful,very tacky,evening entertainment was rubbish,everything costs table tennis,tennis,gym, spa really expensive,the sattelight consisted of 5 news channels and there was no internet , more

Arrived back from the Mare Nostrum in Las Americas on 20-3-2009 where we stayed for 2 weeks.This was our 5th time of staying at this hotel and plan to go back in September.In general the hotel is very good and i cant believe some of the views its had from other reviewers.The rooms are abit basic but very clean with... more

We have just arrived back from this hotel. this is the 2nd time. what a great hotel. the staff will do all they can to help you. I returned home and found that i had left my jewellery in the room. i telephoned the hotel, they went searching and found my belongings. what honesty. thank you very much all the... more

We have visited Tenerife for the last 20 years and have always thought this place looked to be of a higher standard looking at the impressive exterior. Reality is the opposite, the rooms are very tired and basic. We booked a room on the top floor with a plunge pool on the balcony at 2200euro a week B&B plus flights.... more

We have stayed at this hotel (resort) six times previously and are due to return in April '09. It is well situated with plenty of bars and restaurants nearby. We particularly like the Chicken Jalapeno in the Mexican restaurant on the sea front. We only ever stay B & B and the breakfasts are always fine. Plenty of choice both... more

Stayed here early January 2009 at the Mediterranean Palace, we booked directly with reception and saved about £250 on the week, the only problem was that we booked a mountain view to save money, this was a mistake as it was over looking the main road, very noisy. The rooms need updating, quite small with little luggage space and paper... more

Disgusted with this hotel, worst I have ever stayed in. Air con unit and telephone didn't work, the walls were paper thin so the shouting and the randy couples felt like they were in with you. The food was completely unpalatable and finished far before the allotted hour. To top off my five day stay the maids stole £235 worth... more

thehotel rooms maybe a little jaded now but i'll certainly be returning.location is great,staff are very friendly,champagne on arrival appreciated also fresh sheets every 2nd day and breakfasts are good,some people might complain about trivial things,but i enjoyed it.please try the italian restaurant in the plaza,the soul suite is a must (especially on a sunday/tuesday at 10.45)and the chinese next... more

I stayed here for a work conference and was very impressed. It was 'sold' to me as 4* so I was not disappointed. The pools look great, the location is great and if you are going a little further afield the taxi rank is very close. Considering they were catering for 400+ the food was very, very good. The few... more