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Marola Portosin

Certificate of Excellence
Avda. Antonio Dominguez, 20 | Tenerife, 38660 Playa de las Americas, Tenerife, Spain
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1 room 1 guest
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447 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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  • English first
  • Finnish first
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  • Italian first
  • Norwegian first
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  • Spanish first
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English first
  • All months
    (447)
  • Mar-May only
    (59)
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    (207)
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    (145)
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    (36)
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Pickering, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

great place to stay staff are very friendly and helpful there work very hard.We will be going back here such a great place to stay everything is a taxi ride away. The monkey farm is a must for children very cheap and a great morning out. Book your excursions through the hotel it's cheaper Can't wait to go back here... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay here,all the staff were very friendly! The guys on reception all were up for a laugh. We stayed in room 123 a one bedroomed apartment with a pool view. The kitchen area is very well equipped with all needs for self catering. It would have been perfect if the fridge had a freezer section. As... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Marola Portosin mid August 2015 for 10 nights. It priced a lot cheaper than other bigger hotels in the area when we booked which was the main reason we chose to stay. The reception area was very nice, clean and modern. The reception staff couldn't be more helpful and friendly! Nothing was ever too much trouble for... More 

Was this review helpful? Yes 2
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear Allister W We from Marola Portosin Staff want to say thanks for sharing your opinion on Trip Advisor. Its an honor for us that you think about us. We hope see you back soon.. Kind regards More 

Gateshead
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for the first two weeks in August with family seven of us in total in three apartments. Apartments are spacious and clean and do have everything you need. We were half board so didn't really need anything other that the kettle. Tom at the pool bar is great and the staff in general are really helpful. Couldn't fault... More 

Was this review helpful? Yes 1
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear PeelC From Marola Portosin we would like to thank you for writing your comments about us on Trip Advisor.We are very happy that you liked the allocation, rooms etc... sorry about inconveniences with your breakfast, we have take not of this just to try to improve our service. We would be very grateful if you would visit our hotel... More 

Yorkshire
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

A good place to stay, close enough to walk to all the nightlife,shops etc..... Nice pool area, good bar well stocked, ( not the cheapest though!!) The rooms are very very dated but are comfortable and would benefit from air conditioning! The "kitchen" area is so small it's almost unusable! Overall an ok place well kept pool bar area just... More 

Was this review helpful? Yes 2
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear Spiketheterrier From the entire team of Marola Portosin we would like to say thanks for sharing your review on Trip Advisor. We have taken note of your comments as we strive to improve our service. Hope to see you back. Kind regards More 

Teesside
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really enjoyed a weeks stay at these apartments.. Very clean, very polite and the legend know as Tom behind the bar really is a legend.. Happy hour not to be missed..Only criticism is the rooms are way to warm in summer months and shoild come with free fans at least,, Other than that,, Spot on,,,

Was this review helpful? Yes 1
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear Gary M We are very glad to know that your time here in Marola Portosin was so perfect Thanks for sharing your comments on Trip Advisor .It would be a pleasure to welcome you again. Kind regards More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have just returned from an 11 night break to this lovely hotel with my partner. This was my third stay as the staff could not be any nicer, the rooms are well maintained and the pool area cleaned almost every day! We stayed in room 221 which was a one bedroom apartment with a large double balcony, and facing the... More 

Was this review helpful? Yes 1
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear lphee88 From Marola Portosin we would like to thank you for writing this lovely comments about our hotel on Marola Portosin. We are so glad to read that you liked your break with us. It would be a pleasure for us to welcome you once again in our hotel. Kind regards from the Marola Portosin Staff. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Been here as a couple in 1996. Wife and kids have been here alone several times and this is my 2nd visit with my whole clan. I'm sat her flicking through my pictures and can't wait to book again. The only slight negative is the lack of aircon. But hey, its not a deal breaker as we knew that before... More 

Was this review helpful? Yes 1
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear stephen c Thanks for sharing your opinion about Marola Portosin on Trip Advisor. Happy to hear you enjoyed our hotel and standard. Thanks for all this years with us. Hope see you soon. Kind regards More 

Sunderland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed in this hotel a few times now and have never had any problems, rooms are very clean and cleaned regularly and the staff are all lovely, they can't do enough for you, will definitely be staying again

Was this review helpful? Yes
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear Haley47 We from Marola Portosin are very thankful that you shared your reviews about us on Trip Advisor. Its great to reed that you like our hotel and you are thinking to come back. Kind regards from our staff. More 

Calgary, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Friendly multilingual staff but WiFi only works in the lobby for free. Because of the 100% deposit they take when you check in, there seems to be a deterrent for tourists to be loud or cause damage so we had no noise issues and slept well. Hotel is family oriented and offers all the amenities

Was this review helpful? Yes
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review

Dear 201moonshine Thanks for sharing your opinion about our Marola Portosin on Trip Advisor . We are very glad to know that you like our complex. We hope to see you back soon. Kind regards More 

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