We have just returned from a 10 day stay,we booked with our travel agent and were told this was a 4 star accommodation the rooms were very standard, there was no air conditioning,and the hotel did not supply any fans so we ended up having to hire one from an outside company,another issue was the food although it says they... More

We stayed from may 1st 2012 for a week all inclusive. we were a family of 10 with kids from 4 to 15 and we had a lovely time, rooms were beautiful and clean, great having the kitchen with fridge etc only minor complaint was the food got a bit repetitive even though they have theme nights we did get... More

We went for 10 days from 3 May. On returning, our 4 year-old asked "can we go again soon?" Our two small children enjoyed lots of lollies - the staff treat the children with them! The staff at tables were lovely to our children and Luiz and his colleagues are always tremendously friendly. We went all inclusive for £20 per... More

We just spent a week alll inclusive here, our kids, 5, 3 and 1 all loved it. Great spotlessly clean hotel throughout, spacious apartments, beautiful setting, brilliant entertainment for the kids by michaela and Josh. Both were really friendly, Josh was super energetic and his enthusiasm shone through. Enough entertainment to keep the day occupied we didnt need to do... More

just back from 7 day holiday to Gran Oasis. Originally booked one bedroom suite as it had air conditioning but on arrival found out it was only the bedroom downstairs that had it and not the living area upstairs where the fold out bed was, fold out bed only suitable for child or small woman in my opinion. Air conditioning... More

Following some superb reviews on here, my friend and I were really looking forward to our stay - however although the staff really were superb and always smiling and helpful - this hotel let us down on food, entertainment and cleanliness. At first the rooms seemed nice, but there were crawly ants everywhere and although the cleaners tried to get... More

Just back from a week at the Gran Oasis Resort, 6 adults, a nine year old and a one year old and this is probably the first package holiday that I have not felt the brochure/hotel web page has been misleading. You get exactly what you are expecting and more. Friendly welcome, right from the minute we arrived the reception... More

My partner myself and our 2 girls have just got back after an 11 night All Inclusive stay. It is the best hotel I have ever stayed in, the apartment was massive with a balcony both up & down stairs. The restaurant and food was beautiful, there was a wide choice everyday, something to suit everyone's taste. They even provided... More

Stayed for one week in a suite. Air con in bedroom but not in living room, tv in bedroom broken. Pools are great and the entertainment in the day by the pools was very good. Restaurant was OK, waiter (Juan) for the restaurant was superb, a real nice guy who made a point of making my two year old boy... More