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Ponderosa Apart Hotel

3.0 of 5 Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
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Ponderosa Apart Hotel
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Ponderosa Apart Hotel
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287 reviews from our community

Traveler rating
    20
    63
    102
    44
    58
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52
88
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Contributor
15 reviews 15 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

So here's my totally honest review... Hotel is in dire need of a total revamp. Rooms are dated yes but overall acceptably clean. No air con. Little kitchenette. Door handle a bit dodgy... Maids in every other day for cleaning and towel change. Food- just what you'd expect for an all inclusive hotel. I found it all edible. If not... More

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Liver
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Just came back from this hotel not impressed at all for a big hotel there our only 42 sun beds asked why told they were trying to get more they never did food is very repetitive chicken and pork every day our rooms were cleaned after 3 days no sheets changed after 8days had to ask for them to be... More

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argyll
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We should have listened to other reviews that stated 'Not Impressed'. We went all inclusive and we were also not impressed. Hotel rooms were not clean, rooms were very tatty. The food, although edible was very repetitive, chicken, pork and fish every meal. Breakfast was good though. They only had a small amount of sunbeds - probably wanting people to... More

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for my 21st in September from the 29th to the 6th and yes maybe being selfish I expected a fuss on the day of my birthday but I got nothing! The pools were very small and cold, the food was very repetitive but it's more than cheap enough to eat out! The staff were not... More

Was this review helpful? Yes 2
Newcastle, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

From arriving on a friday night 31st october 2014. The ladies toliets were dirty in the reception area also the had no toliet lids on. When you stood in the bath it felt you were standing on the floor. Also the bath was marked. The toliets beside the pool were very dark and smelly. On monday we had to go... More

Was this review helpful? Yes 2
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a week here with my partner, mum and sister... very clean, good food, very hospitable and tentative staff, nothing was too much trouble :-) could it do with updating? Yes, is there better out there? Yes, but this hotel and services were completely reasonable and we would visit again! Great location, average entertainment but all in all completely acceptable... More

Was this review helpful? Yes 2
Brighton and Hove, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just arrived back from staying at the Ponderosa.Have never wrote a review before but on this occasion wanted to give my feedback on our stay.Our first thought on booking the aparthotel was cheap and cheerful and basically thats what we got.We went self catering and after meeting other guests who went all inclusive, were glad we did.We obviously cannot comment... More

Was this review helpful? Yes 1
Barnstaple, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived back on Friday. Was really worried about what we would find after reading all thes reviews. We have to speak as we find. Myself , my husband and our 8yr old daughter booked a self catering appartment for one week. We used the hotel for a base and to make use of the pool . Our room was 118... More

Was this review helpful? Yes 4
Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Visited here with a friend last week, we were lucky to be self catering so literally only used the hotel to sleep and sunbathe. The lift to the rooms are dodgy, had to get the stairs a few times. The room itself was filthy, dirty smelly sheets and horrible bathroom, the towels provided were fusty with holes in. Not great... More

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cardiff
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at Ponderosa last year with no problems, but this year the food was absolutely awful, same old same old, chicken every day, all tasted the same. Love the location of the hotel and the staff are very helpful, could do with more staff working here as very short staffed, not enough glasses behind the bar, not enough is put... More

Was this review helpful? Yes 1
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Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas

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