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Ponderosa Apart Hotel

3.0 of 5 Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
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Ponderosa Apart Hotel
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Ponderosa Apart Hotel
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277 reviews from our community

Traveler rating
    20
    62
    99
    42
    54
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49
85
8
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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cardiff
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at Ponderosa last year with no problems, but this year the food was absolutely awful, same old same old, chicken every day, all tasted the same. Love the location of the hotel and the staff are very helpful, could do with more staff working here as very short staffed, not enough glasses behind the bar, not enough is put... More

Was this review helpful? Yes
Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

my husband and 12 friends just returned from a weeks holiday .....all rooms in need of refurbishment ....,,in my room coat hangers were left on picture frames in living room ,,,rubbish in left draws.. toilet needed bleach ( went bought some we all did )..my friends room there were some cloths left in wardrobe ..my other friend in kitchen cupboard... More

Was this review helpful? Yes
Worthing, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

we have just returned from this hotel this morning 8 of us to celebrate my wife's 50th Birthday when we arrived rooms smelt damp no air con poor standard of decoration; food average drinks ok entertainment well enough said the bar staff were very good but they were overworked as they had to look after the dining area cleaning up... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

after reading all the reviews I was scared to go. we had a great holiday. hotel was old and needing up dated. the food was good I usually cant eat the hotel food. there wasn't a big choice but what was there was good. I ate breakfast lunch and dinner most days. this saved us a fortune and some days... More

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall on a ten night stay , towels changed 3 times bedding never changed , broken toilet, although the fault was sorted very quickly by Casper a very good reception manager, broken shower repaired quickly with gaffer tape, sun beds probably 14 available that were not broken, all in all a nice break in the sun met some very nice... More

Was this review helpful? Yes 2
belfast
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I read reviews on here before we left but thought it cudnt be as bad as everyone says....well how wrong was I!!!. On arrival,used the lift to 3rd floor,the lift is like something from shameless,absolutely filthy.then we got into our room....where can I start.there was only single sheets on the bed,and they were dirty.the fridge had left a puddle of... More

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 1st oct- 8th. I was so worried before we went as the reviews were terrible! We even looked into moving hotels but decided to stay here in the end and I'm so glad we did. The location is brilliant! endless amount of hotels, clubs, shops, bars, restaurants, beaches. Only 10min walk to the nearest beach. Really nice room,... More

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The reviews are as bad as they say food was discusting ate out every day staff are ignorant and very rude no entertainment at all. Never any sun beds left after eight o clock in the morning . Would definitely return to tenerife but never to ponderosa.my advice stay away

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week all inclusive from 29/09/14 to 06/10/14. I was really apprehensive after reading some reviews the weeks before I went but was pleasantly surprised. Rooms were clean enough, fresh bedding and towels. The maid came every other day to clean!!! Food wasn't the best but it was edible! You get what you pay for. I... More

Was this review helpful? Yes 4
Carlisle, United Kingdom
Top Contributor
108 reviews 108 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a stag do with other freinds and had a fantastic time. We were all inclusive and found most of the food to be quite nice (didn't try any fish). Breakfast, lunch and tea were all nice. Could of done with snacks in between tbh. As meals were set times Breakfast 7 - 9 am, lunch 1 -... More

Was this review helpful? Yes 3
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Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas

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