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Ponderosa Apart Hotel

Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
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Ponderosa Apart Hotel
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389 Reviews from our TripAdvisor Community

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Traveler rating
    24
    85
    130
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Doncaster, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel has had a lot of poor reviews, but this is my second visit, and I have enjoyed both. It is not 5 star but you get what you pay for, and the rooms are clean and well equipped, and maid services have improved. It is all inclusive, and buffet meals, and the breakfasts are good but otherwise you... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

The room was poor the hotel is old an needs shut down as your paying for all inclusive the food was terrible we eat out everyday I wasn't to bad as if you like chicken you won't go hungry my girlfriend couldn't even stomach breakfast I also paid for WiFi and it didn't work good thing really as it's a... More 

Was this review helpful? Yes 1

Travelers are raving about these Playa de las Americas hotels

common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I have just returned from a week at the Ponderosa with my 2 children aged 6 and 8, my mother and my sister and her 2 children 17 and 11, we booked into 3 different rooms at the hotel and this is an honest review based on our experiences. The Cons.. Rooms dated, plugs missing, holes in sheets in all... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel very good for price that was paid. Plus points: room was big and clean, great location as was 5 mins from strip and 20 min walk from more family based area. Was also a walkable distance from Siam Park which is great. There was good quality sunbeds and could always get one, reception staff were also helpful. Negatives: food... More 

Was this review helpful? Yes 1
Parnu, Estonia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel location was great. Room was little bit old and tired, but we stayed there only for sleeping. Bed was comfortable and that´s all that matters :) Food was normal, little it one and the same but no problem. Service staff in restaurant overworking, but very friendly and helpful. Special greetings from our 5 years old son to ``Spiderman``guy (Works... More 

Was this review helpful? Yes 1
england
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

if your paying £300 ish mark your not gonna get the ritz , yes the food might get repetitive but there was always something , they had squid one day which was spot on always rice chips etc and a very acceptable salad cart . Soup was a bit rubbish the pools are ok plenty of loungers never had any... More 

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and my boyfriend stayed in Ponderosa for 11 nights. You get what you pay for. We did not expect a 5 star Hilton hotel, and we did not get it. However, the hotel is clean, the staff are polite and friendly and the location is perfect for people who want to be near the shops and nightlife of Las... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We thought that the Ponderosa Hotel was fantastic for the price we paid. Rooms were spacious and clean, of course things could have been updated- but that would've meant it would cost more to stay there! The food was OK, not Michelin Star quality- but what do you expect for the price? Great choice of drinks on offer and the... More 

Was this review helpful? Yes 3
Keighley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The rooms were a good size and cleaned regularly. Staff were mostly friendly and helpful as much as they were able given the drastic understaffing. I had a hysterectomy 3 months ago and needed a fan to try to sleep. Normally a charge of 30 euros but the kind receptionist managed to provide one for free. There is a safe... More 

Was this review helpful? Yes 1
Kirkham
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First year was great! However this year well never again. To start we all had to pay a 50 pound deposit! Never in any agreement or in the paperwork! Any way on to the food EW!!! Working in a similar industry myself I can 100% tell you that all the food is reheated and frozen! Literally lunch is the exact... More 

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Hotel & grounds (34)
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Room/suite (57)
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