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Ponderosa Apart Hotel

Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
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1 room 1 guest
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399 Reviews from our TripAdvisor Community

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Traveler rating
    25
    85
    132
    61
    96
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74
132
10
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (399)
  • Mar-May only
    (109)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (79)
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I was there with my two blind godfathers and I think they treated us well. Although was not the best hotel we've stayed, it is ok for a week. As we are Portuguese people, naturally we like to eat and drink well, so, for us the worst part was the lack of variety mostly on the food. But in general... More 

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Middlesbrough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

this hotel has a 3 star rating what a joke not even a good 1 star rooms a disgrace filthy no staff to clean on a 9 day stay room never cleaned had to ask for clean towels changed twice had to go to recepion for toilet roll bed not changed pay for tv 3 brollys round 2 pools for... More 

Was this review helpful? Yes 1

Travelers are raving about these Playa de las Americas hotels

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Wow! where do I start ! I've never in my life had to write a review this bad about anything.. On arriving at the hotel we where dropped off at the rear of the hotel in the pouring rain by the transfer coach (A2B transfers) with no instruction of how to even get in the grounds, but that's another story..... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Visited August 2015 The place is very run down, pictures on their website are years out of date - I know a UK 3 star rating may be different but whoever gave it the rating obviously hasn't visited it in a long time. We booked all inclusive as we were taking the children - we voluntarily missed meals! The food... More 

Was this review helpful? Yes 1
west midlands
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

my family and i have just come back from a week at this hotel. I read some bad reviews and we were quite concerned...however, we found the hotel to be ok. we were on the 8th floor and had great sea views..food was very repetitive but we didn't go hungry . bar staff were friendly but reception staff were not..we... More 

Was this review helpful? Yes 7
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So if your looking for a cheap place to lay your head this is the spot, me an my mate booked a cheap holiday all inclusive and it's exactly what we got the food was muck I would not recommend it for food at al I was so sick after our first meal so we didn't eat there for the... More 

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Keighley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed here at the Apartmentos Ponderosa. The second visit was, I have to say was better than the first. There has been a MINOR improvement in the cleanliness of the hotel, however, the cleaning staff have never seen JIF, Mr Sheen nor a mop or bucket. My last review also contained my horror... More 

Was this review helpful? Yes 2
Northamptonshire, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked to come here with thomas Cook, after reading the reviews on here I was really worried - so I went back to thomas Cook and showed the reviews and pictures left by others I was assured the hotel would be ok .. FAR from it... We had 10 nights here all inclusive Upon arrival we paid €50 for a... More 

Was this review helpful? Yes 3
Irvine, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Well where do you start with this hotel. Well let's start with the positives good location close to all main attractions such as beach and Veronica's. Moving swiftly on the hotel is run down dated and looks as inviting and friendly as the scene in jolly boys outing where Derek and Rodney arrive at the B and B. The rooms... More 

Was this review helpful? Yes 3
Doncaster, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has had a lot of poor reviews, but this is my second visit, and I have enjoyed both. It is not 5 star but you get what you pay for, and the rooms are clean and well equipped, and maid services have improved. It is all inclusive, and buffet meals, and the breakfasts are good but otherwise you... More 

Was this review helpful? Yes 2
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Hotel & grounds (34)
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Room/suite (71)
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