We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ponderosa Apart Hotel

3.0 of 5 Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ponderosa Apart Hotel
Professional photos View all
Browse nearby
Ponderosa Apart Hotel
Write a Review

275 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Worthing, United Kingdom
2 reviews
2 of 5 stars Reviewed today NEW

we have just returned from this hotel this morning 8 of us to celebrate my wife's 50th Birthday when we arrived rooms smelt damp no air con poor standard of decoration; food average drinks ok entertainment well enough said the bar staff were very good but they were overworked as they had to look after the dining area cleaning up... More

Was this review helpful? Yes
Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

after reading all the reviews I was scared to go. we had a great holiday. hotel was old and needing up dated. the food was good I usually cant eat the hotel food. there wasn't a big choice but what was there was good. I ate breakfast lunch and dinner most days. this saved us a fortune and some days... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall on a ten night stay , towels changed 3 times bedding never changed , broken toilet, although the fault was sorted very quickly by Casper a very good reception manager, broken shower repaired quickly with gaffer tape, sun beds probably 14 available that were not broken, all in all a nice break in the sun met some very nice... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I read reviews on here before we left but thought it cudnt be as bad as everyone says....well how wrong was I!!!. On arrival,used the lift to 3rd floor,the lift is like something from shameless,absolutely filthy.then we got into our room....where can I start.there was only single sheets on the bed,and they were dirty.the fridge had left a puddle of... More

Was this review helpful? Yes 2
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 1st oct- 8th. I was so worried before we went as the reviews were terrible! We even looked into moving hotels but decided to stay here in the end and I'm so glad we did. The location is brilliant! endless amount of hotels, clubs, shops, bars, restaurants, beaches. Only 10min walk to the nearest beach. Really nice room,... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The reviews are as bad as they say food was discusting ate out every day staff are ignorant and very rude no entertainment at all. Never any sun beds left after eight o clock in the morning . Would definitely return to tenerife but never to ponderosa.my advice stay away

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a week all inclusive from 29/09/14 to 06/10/14. I was really apprehensive after reading some reviews the weeks before I went but was pleasantly surprised. Rooms were clean enough, fresh bedding and towels. The maid came every other day to clean!!! Food wasn't the best but it was edible! You get what you pay for. I... More

Was this review helpful? Yes 4
Carlisle, United Kingdom
Top Contributor
108 reviews 108 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a stag do with other freinds and had a fantastic time. We were all inclusive and found most of the food to be quite nice (didn't try any fish). Breakfast, lunch and tea were all nice. Could of done with snacks in between tbh. As meals were set times Breakfast 7 - 9 am, lunch 1 -... More

Was this review helpful? Yes 2
17 reviews 17 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned from Ponderosa, my room was not ready on arrival, but the guy on reception was straight on phone to housekeeping, he said room would be ready in an hour, and true to his word room was ready within the hour. Room was fine clean bedding clean towels and smelt fresh what more can you ask for. We were... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the ponderosa for 5 nights with my husband. On arrival at the hotel the reception staff were very helpful. Room was nothing special but it was clean and we could deal with it as only stayed 5 nights. Bar staff are arrogant and cannot be bothered serving you drinks. Food is awful breakfast best meal of day. No... More

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ponderosa Apart Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Venere, Expedia, Travelocity, HostelWorld and Tingo so you can book your Ponderosa Apart Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas

125 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (125)
Hotel & grounds (27)
Bathroom (5)
View from room (7)
Room/suite (41)
Pool/beach area (11)
Dining (5)
Family/play areas (1)
Other (28)

Management photos: Courtesy of the property manager

All management photos (1)
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay