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Ponderosa Apart Hotel

Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
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Best prices for: 1 room 1 guest
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Ponderosa Apart Hotel
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Ponderosa Apart Hotel
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358 reviews from our community

Traveler rating
    21
    73
    122
    56
    86
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66
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (358)
  • Mar-May only
    (103)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (79)
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Gloucestershire
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed at the Ponderosa in May 2015 with 3 girlfriends. We had a good time but spent as little time as possible in our rooms, they were uncomfortable and not very clean, I would of said it's more like a 2 star. It was OK for what we were using it for (sleeping) but I wouldn't of wanted to... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here with a friend for a week, we read previous comments so where expecting it to not be great. We only ate in the hotel about 4 times, it was repetitive and none of the food was labelled. Considering the amount of people there that spoke English and I'm sure there are people there often you'd think there would... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

we got a really good deal with this hotel, My friend had booked this so when I heard about it and read the reviews on TripAdvisor I was really panicking. I spent a week there and it was no where near as bad as the reviews make out. As they class it as an "apartment" the rooms get cleaned every... More 

Was this review helpful? Yes 5
Truro, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived at reception very pleasant, no problems went to our room, bedroom,bathroom that was ok showered and went down to the bar no entertainment just music, bar staff very good even if they did keep disappearing to help with the tables in the dining room they soon came back. Now for the food, breakfast was the usual, eggs, fried, boiled,... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed for a week room cleaned every day Rooms could be updated good size rooms Food average could do with more choice and food needs labeling Good bar and selection of drinks Overall excellent value for money and you get what you pay for Would visit again

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We loved it we got what we paid for and really enjoyed it not a lot of staff but all the same very good the only down side to the holiday was I girl from a bar on the strip ripping the kids off for some so called pub crawl it was a con 1 of my boys got robbed... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and two of my friends paid £180 each for this hotel and our flights,self catering for 8days (all aged 25). The hotel is totally basic BUT the staff were lovely and problems or if you needed an extra towel, toilet roll, pillow they would have it organised and put in the room for you. The building itself needed some... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here as part of stag party, and really that's all this hotel is good for. We felt incredibly sorry for those visiting with families as it offered very little in any respect. The staff do the jobs of several people and fail badly at everything. Our room had the beds made everyday and fresh towels which i was... More 

Was this review helpful? Yes 3

Travelers are raving about these Playa de las Americas hotels

cardiff
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We love tenerife it's a break from long haul,we stayed in a few hotels in tenerife that need updating but this one is disgusting,yes I no u pay for what u get and we go with our open minds, on arrival we were given our room keys the staff very abrupt giving no eye contact at all, our room on... More 

Was this review helpful? Yes
Liverpool, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel on the 16th April for two weeks. Our room was cleaned once during the time, the new sheets were dirty! Very short staffing took about 15 mins to be served at the bar. Plug sockets in room was broken with wires on show,bathroom smell was horrendous! The toilets around the pool was rotten. Hotel food... More 

Was this review helpful? Yes 4
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Hotel & grounds (34)
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Bathroom (16)
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Room/suite (57)
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Family/play areas (2)
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Dining (16)
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Pool/beach area (18)
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Amenities