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Bronze Playa

Certificate of Excellence
Calle San Cristobal de la Laguna, 7 | San Bartolomé de Tirajana, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Broncemar Apartments)
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Bronze Playa
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Bronze Playa
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59 reviews from our community

Traveler rating
    31
    22
    4
    1
    1
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7
36
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Plymouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice newly refurbished hotel, very modern, very clean, but a little impersonal. A little lacking in evening entertainment, but Yvonne of the Animation team was excellent and worked really hard. Food choice and quality were both good, salads and fruit were first class! Free internet in rooms which was a real bonus!

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
58 reviews 58 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second trip to Gran Canaria. I'd left my booking till quite late and the bungalows my friends were staying in were full. Really glad I came here as this hotel is a class above any of the usual apartments or bungalows I'd seen before. As many have said the hotel is newly refurbished. It's also only a... More 

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Trendy and neatly refurbished hotel, everything is brand new and quality material, good cocktails, food, quiet pool area, large rooms. Only improvement I see is the printer at the reception desk, which slows down administration, or print in black and white instead of color ;)

Was this review helpful? Yes 4
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Hello from Gran Canaria, thank yopu so much for your kind review. It is really helpful for us if clients during or after their stay give us their feedback. In this case, we are so glad that you enjoyed your stay and we hope to see you again soon. Hopefully we can arrange the printer and simplify the administration work... More 

Redruth, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly the rooms are superb and well maintained with good use of space by creating a separate seating area. Many reviews already mention the refit from 2014 which does mean the hotel does have a very new and clean feel throughout. The staff were such hard workers they were incredible.The lady who worked the bar in the evening will need... More 

Was this review helpful? Yes 5
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Dear JSK, thank you so much for your nice review on this page. It is so important to us that we know how we are working where we have our strengths and weaknesses. Thank you so much mentioning our staff , also our animation team Baska and Ivonne. It is a pity when you have a few clients who can... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 7 days at the start of May. First impressions of the hotel were excellent. Staff were on hand straight away to check us in. They were polite and friendly. The room was excellent and was clean, tidy and modern. A large flat screen TV on the wall, air conditioning, 'mood' lighting and a large... More 

Was this review helpful? Yes 3
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Dear Nick, thank you so much to give us such a nice review on this page. We are glad when guests take their time after their holidays to write a feedback for us, but also for other clients. I love to hear that you liked our food, and we have still a lot more to come... So we hope to... More 

Birmingham, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from an amazing week at bronze playa would give this hotel a 4 1/2 star. The hotel is gorgeous and hotel rooms are huge! Everything looks brand new and modern! Entertainment ladies work really hard all day and night! Lady behind the bar could do with a hand as bar got busy and she was always running around... More 

Was this review helpful? Yes 1
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Good evening first of all thank you so much to give us your feedback upon your stay. We are glad to hear that you had a wonderful week here in our hotel and so nice that you mention our animation lady, she is really great and personally I am so happy to have her here. It is really strange to... More 

Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed her for 1 week, the first few days where fantastic quite mainly, French, Germans and spainish, very peacfull even though there was probably over 80 people at the hotel. Unfortunately after a few day a few Brits turned up not together but ended up together and the peace ended as a fellow Brit this is frustrating as we... More 

Was this review helpful? Yes 1
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Dear Sharon, thank you so much for giving your feedback here on this site. We are happy that over all you had a nice stay, and it is really disgusting as you say, that only a few "clients" behave them and seem to be happy if they can disturb others. This is either what we want, as we want that... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

WOW we are at bronze playa as we speak and I have to say this is by far one of the most hospitable and friendly hotels I have ever stated in, we have previously gone to Tenerife and enjoyed our holiday but for a change we decided to go to gran canaria, firstly I have to say it is a... More 

Was this review helpful? Yes 9
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Dear Gary, Thank you very much for taking the time to share your experience. It is a pleasure for all our employees to have achieved once again our expectations. We are delighted to have your comments on the special care, provided by our staff . We hope to see you soon again at Bronze Playa and I can promise, that... More 

Truro, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Originally we were booked into the Hotel Bonita,on arrival the staff were very friendly and professional but clearly the hotel was noticeably busy with a very much 'family focus'. The Bonita Hotel Manager was very honest in response to me asking if we had a nice room. Appeared not and no option for a change as they were fully booked.... More 

Was this review helpful? Yes 4
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Good evening, thank you so much for writing your review here on this site. We appreciate that you had your holidays here at Bronze Playa. The style of the hotel may be some look-a-like as Ikea style but I can confirm that the styling of this hotel has been done, just as in Playa Bonita as well, by two well... More 

Truro, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my friend just got back from one week in hotel playa bronze. We were originally booked into the hotels sister (hotel Bonita) but were told the rooms weren't the best, and were kindly offered to be upgraded to hotel playa bronze. We were very happy. The rooms are large and spacious, with a lounge, bedroom, bathroom and balcony.... More 

Was this review helpful? Yes 7
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear Jack, thank yuo so much that you took your time to write a review on this page. It is very important to us, that we get to know the things we are good in, to get even better and also the things or suggestions we can learn from....The theme evenings we will talk about with our Jefe de Cocina... More 

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