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Bronze Playa

Certificate of Excellence
Calle San Cristobal de la Laguna, 7 | San Bartolomé de Tirajana, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Broncemar Apartments)
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Bronze Playa
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (156)
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Alloa, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a very enjoyable 11 night stay at Bronze Playa Hotel with my partner. Hotel is very modern, clean and well presented. We had requested a room on the ground floor and that was just what we got. Patio doors lead out to a terrace next to pool which was perfect. Room looked exactly like pictures and was... More 

Was this review helpful? Yes 3
Ipswich, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

just returned from this hotel and had to write a review me, my wife and teenage daughter had a great time at this hotel room very spacious, air conditioning was brilliant and large balcony, food cannot fault always a good selection and very tasty drinks wine in bottles just help yourself beer and soft drinks on tap in restaurant pool... More 

Was this review helpful? Yes 5
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear guest, thank you very much for your kind review. We are glad that your holidays have been nice and we will forward your suggestions to the management to see what we can do. In our restaurant there is air-conditioning since the beginning of July, but we can only use it when the terrace doors are not open. It does... More 

Peterborough
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for five days on a short break. Hotel is handily located in the middle of Playa del Ingles with three minute walk to beach. Rooms very clean and well equipped though too few english channels on TV. Food was good with wide choice and some dishes cooked to order if you wish. We had one a la carte meal... More 

Was this review helpful? Yes 2
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear Colin, thank you very much for your nice comment on Tripadvisor. We are glad to hear that you enjoyed your stay and that you also mention our kind Ada. She is really nice to the people and I will forward your comment to her, when I see her tomorrow. The sunbeds are really a problem in all hotels.In our... More 

Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My partner and I (both 21) visited here between 22nd and 29th July 2015. Here are a few points we'd like to make. Staff Always friendly, spoke good English and were always helpful and attentive. Service was good- a small queue for drinks during the evenings, but that is to be expected in July! Location We thought the hotel was... More 

Was this review helpful? Yes 2
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear Connor, thank you for your review about your stay. It doesn't only help us but also other persons, who did not decide yet, where to book there holidays. The animation team is doing their best, and we will try to improve with the possibilities we have. About the snacks, we will do it better, I promise. The works in... More 

West Sussex, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have just come back from two weeks in Bronze Playa Hotel and we could not fault it at all. Rooms immaculate and cleaned every day. Food lovely with plenty of choice. Staff very helpful, always smiling especially the lifeguard who took pride in his job and was always there to help. Entertainment staff were so friendly we made good... More 

Was this review helpful? Yes 4
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear Angy, thank you so very much for your nice feedback. It was an honor to have you here in our hotel, and all staff is happy, when our guests are happy. Thanks again, that we could met your expectations and we hope to see you soon again. Kind regards FabienneL Guest Relation Manager Bronze Playa More 

Rochester, England, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently revamped and what a great job done! Nice clean large rooms, safe €2.5 per day, pool towels are free just a small deposit. Pool is lovely and clean. Jacuzzi is great and of ample size. Baby pool is good as well. Life guard from 9-6. Pool bar is well packed with drinks and Ice cream for the kids, Sheila... More 

Was this review helpful? Yes 2
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear Edoardo, thank you so much for this special feedback. This is the most wonderful we can get when we notice that our guests are so satisfied as you were and we could met your expectations. That means that our effort done by all staff day by day, is working and also our company will be pleased with this review.... More 

England
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I have just returned from here and what a disappointment. Breakfast is fine. Lunch and tea terrible. Get there early if u want any choice we went about 2pm and 8 to 830 and they just dont replenish the dishes. I have had to ask for dessert there was only fruit when i walked in and not replenished by the... More 

Was this review helpful? Yes
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Dear guest, we are very sorry that you did not feel well here at Bronze Playa. Of course bottles of wine can be replaced on time, as also can the fruit or ice cream. We don´t think that there was not enough staff around to replace the dishes when empty. If at one moment there is not enough, in your... More 

Leicester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back 2 days ago and will write our honest opinion on this hotel. We had to book this hotel at short notice as should have been travelling to Tunisia and all we can say is we definitely made a good choice. We pulled up in coach and first impressions on this recently refurbished hotel were excellent. Reception was... More 

Was this review helpful? Yes 2
DireccionBronzePlaya, Guest Relations Manager at Bronze Playa, responded to this review

Dear guest, thank you so much for your review here on this page. We are very glad that you enjoyed your stay with us, and that you mention the friendly staff, but also the food and our animation team. Animation is not anyone´s choice so we try to find an equivalent between the animation with the clients who want to... More 

Leamington Spa, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have never written a review before but this time we just simply had to. The hotel it self is in a great location, 5 minutes from the beach, bars and shops. Hotel rooms are done to a very high standard with some great touches such as the shower cap. Cleaned to a high standard everyday. The pool area is... More 

Was this review helpful? Yes 2
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear Rob, thank you so much for your feedback, It is very helpful for us, but also for possible other clients, who will maybe come to Bronze Playa for their holidays. I will forward your comment of course also to Pedro and to Moussa, they will be very happy to hear that you mentioned them,. We will try to keep... More 

Derby
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I have never wrote a review but I felt so compelled to share this awful experience of how this hotel makes its money on cut backs at the holiday makers expense. Here's my honest review. The positives Hotel clean and contemporary with a/c. Hotel within walking distance to bars, beach & amenities. Friendly staff. That's it. Negatives No gym, no... More 

Was this review helpful? Yes 1
DireccionBronzePlaya, Director de Relaciones con Clientes at Bronze Playa, responded to this review

Dear guest, We would like to thank you for your stay with us and your feedback. We have taken note of your comments in order to improve our service. We apologize if during your stay at any time the service has not been as expected. . If sometimes it took time fill up the food, we think it is always... More 

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