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Gold By Marina

Travelers' Choice award winner
Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
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Gold By Marina
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519 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gomersal, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a fantastic stay in November 2015,This must be one of the best hotels in Playa del ingles. The staff are friendly and outgoing. I've booked another trip for May 2016 and I am thoroughly looking forward to it

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Hi Tomw121, Thank you very much for your nice review. It is a pleasure to know you had great holidays at Gold. It is always our goal and if you are happy, we are more than HAPPY :) See you in May and don't forget... WE ARE GOLD LOVERS. Warm regards from Playa del Inglés, Cristina. More 

Johannesburg, South Africa
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

As a very critical guest, i would like to commend Gold on being such a wonderful hotel. Our stay there was so impressionable that we would certainly return. Not only is it clean, but we also find all of the staff extremely helpful and very friendly The breakfast has a great variety to choose from and the kitchen staff most... More 

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Hi John Peter and Dick Antonie, I was waiting for your NICE and GORGEOUS review. At we were speaking by email, THANK YOU very much for sharing your time writing your opinion and also for the nice moments we had at GOLD's atmosphere during your holidays. No more words and necessary to tell you guys :) See you soon and... More 

Bournemouth, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I were married on 18 July and flew to Gran Canaria on 20th with Gold booked for our stay for 10 nights. We booked a while ago, through a website, and required to pay on arrival which was a great selling point as it gave us that little extra time to save. The price for the 10... More 

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Intothefire83, thanks a lot for your detailed review at TripAdvisor. It makes us really happy that, both of you, enjoyed your stay at GOLD. We are very sorry for the inconveniences for the surprises you wanted to prepare, but as many people say, you have to leave some pending things to come back and make them :) Thanks again... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

There's a reason it's one of the best hotels in playa de ingles. Location is great, a 5 min stroll to the beach. Hotel is smart, cleans, looks great. Staff are brilliant. Everyone is friendly, try to help however they can. Make you genuinely feel welcome. My girlfriend and myself have raved about this place constantly since we got back.... More 

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Jay D, Thank you very much for your gorgeous review on TripAdvisor. It makes us very happy that you had a "Absolutely Fantastic" stay here with us. And also I'm happy for those good memories and good comments. thank you again. I can just say...when you are happy then we are happy! you must come back again and enjoy... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot rave about this hotel enough. They made our honeymoon what it was. The setting is amazing, more than enough sunbeds and no 6am towel run... its a chilled, laidback,retro kinda place. The bed was the most comfortable ever and the shower was huge and amazing!! Free air con was a great touch and much needed in Gran Can... More 

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Emma W, Thanks, thanks and thanks for your fabulous comments about your experience at GOLD! We are very glad to hear that you enjoyed your special celebration :-). Our main purpose is to improve everyday and to read these kinds of comments motivate us.We are very glad for all the positive things you mention. We can’t wait to see... More 

Surrey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is amazing in so many ways .... The staff are amazing so friendly and always willing to go that extra mile to make sure you have the best stay - José and Christina at reception so friendly helpful. The Rooms are AMAZING really clean and just lovely and Air Conditioned which we really needed the bath room was... More 

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear James H, It is such a pleasure to read on Tripadvisor that you have enjoyed our "Amazing Hotel and great services".Thank you !! Our staff truly is what makes our hotel special as they work tireless to pamper our guests; rest assured that your compliments have been passed on and were very well received. We hope to welcome you... More 

Wirral
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a long weekend July 2015, superb. Great experience from stepping through the door to meet a friendly knowledgeable staff member who promptly handed us chilled glass of Cava. Room was ready and fully equipped for a short break with compact modern kitchen, quality toiletries and complimentary bottle of water. Bed was the best sleep i have ever had... More 

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Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear buychem, Thanks ever so much for taking the time in writing such a great and extensive review on GOLD!! It's been really informative. We are glad to hear that our strong points such as the beds, decoration, wiffi, cuisine,cleanliness and our staff were all to your great satisfaction... and if you are happy, we are happy!! Again, thank you... More 

Liverpool, United Kingdom
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I started off my holiday in a not so great hotel and after three days my boyfriend and I decided to book somewhere else for the remainder of the trip and we went based off the reviews on here. I am so glad we moved as our holiday really started when we checked into this hotel. We were greeted with... More 

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Michelle, Many thanks for your excellent review and for taking the time to share your experience.We are happy to hear that the change was for the better. Also, we are delighted that you loved our rooms, beds, decoration and great variety and quality of our cuisine, which is one of our main priorities. We would love to welcome you... More 

Emden, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked Gold by Marina through the German tour operator TUI because of the hotel's great reviews and all in all, we had a wonderful fortnight. The hotel itself and all amenities were just as clean, modern and comfortable as previous reviews had indicated. All of the service staff were friendly and helpful. We had booked breakfast as well and... More 

Was this review helpful? Yes 7
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Siestaplease, Thank you for taking the time to review your recent holiday and for praising some of our strong points such as our range of delicious foods and their freshness exceeding your expectations, and all of the friendly and helpful service staff. We love to hear that you have had a wonderful fortnight It is a pity to read... More 

Bedford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner booked us this trip for Christmas and after a disastrous first trip away together I was dubious having not seen what he had booked. I worried for no reason! The hotel is fabulous - facilities are modern and very clean and staff couldn't do enough to help you, special thanks to Alex and Christina for their kind and... More 

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Lorenpearsson, Thanks ever so much for your nice review on GOLD! The staff felt really proud when being informed of your contentment! It is great to know that our efforts have been totally worth it. Thank you once again for stating that you will return, we are looking forward to it! We would love to welcome you again in... More 

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