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Gold By Marina

Travelers' Choice award winner
4.0 of 5
Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
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Gold By Marina
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Gold By Marina
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373 reviews from our community

Traveler rating
    292
    56
    13
    10
    2
See reviews for
9
242
16
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (78)
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Newly renovated hotel. Nice rooms. Nice beds. Nice bathroom. Rooms held in a more open environment than the traditional hotel-room. Not bad. Gives the room a bigger effect along with big mirrors on the wall. Wifi working brilliantly in the rooms as you have your own router, but not so good in the public areas where a lot is logged... More 

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Good evening, Thank you very much for your lovely review on Tripadvisor. We really appreciate it because your comments always help us to improve everyday. We are going to take note about the Wifi in the common areas to get better as soon as possible. We hope to see you soon at Gold!. Take care and have a Gold day!... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

From beginning to end our stay at 'Gold' was perfect, all areas cleaned to a high standard and staff always wearing a smile. The food in the snack bar was nice, didnt have breakfast but looked to be popular. Rooms in perfect condition, and a kitchen with everything to suit our needs. We did look at booking again and found... More 

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Nathan, Thank you very much for your review on Tripadvisor. We are very glad to hear that you had a lovely stay at Gold! We have already received your new booking and we are going to do our best to provide you the room 701 :D. If you have any question, please do not hesitate to contact us. We... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked a week before and were pleasantly surprised with the quality, cleanliness and friendliness of the hotel. We were not disappointed with a nice hotel which was immaculately cleaned during out stay. The common areas are cooly designed and the varying type of sunbeds being very comfy. Breakfast was more than you could ever want! Would definitely stay again!

Was this review helpful? Yes 2
Manager H, Front Office Manager at Gold By Marina, responded to this review

Hello Greg, and thank you ever so much for an outstanding review on GOLD! We sincerely appreciate your opinion as it is definitely the most helpful feedback future guests could get before they decide to book, and it also helps us confirm what our strengths and weaknesses are. However, the definitive proof that you are a GOLD lover would be... More 

London, England
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed here in March for 7 nights. Having stayed in the area last October, I decided to give the hotel a try having seen it from the outside. First impressions are good with a bright, clean looking reception. Upon arrival we were checked in and given complimentary Cava (from a plastic glass I hasten to add) and allocated a room... More 

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear "CustardCream", Welcome to the Independent Republic of our Hotel XD and thank you ever so much for such a detailed review on IKEA, I mean GOLD! You cannot figure out how useful your feedback will be to future guests, specially after such an in-depth description of our rooms and services. In fact we are proud to announce that GOLD... More 

Sint-Gillis-Waas, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

this hotel is realy great nice rooms big bathroom friendly and handsome staff , also the food is realy good brakefast and snacks in day time we sure will go back to there ! its near places to go out but you dont hear the noice at night ,special for young coupels this hotel is great , verry gay friendly

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Dimitri, WOW! what can I say to such a fab review?? It was honestly a pleasure to have you guys around, chat with you and see you walking in and out with such friendly smiles on your faces at all times. And yes, your delicious chocolates are already being missed. Very much! XD We are looking forward to seeing... More 

Leicester, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at the Gold By Marina is a wonderful experience, by far the best accommodation that I have stayed in in the 20 years that I have been visiting the island. The rooms are a good size, clean and decorated in a retro style. Towels and toiletries are changed daily, the air conditioning and television are included in the price... More 

Was this review helpful? Yes 1
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear David, thank you ever so much for taking the time in reviewing GOLD on TripAdvisor!! All contributions are dearly appreciated since we learn from every single suggestion, but it feels fantastic to see that the project is working out right! We shall be happy to put you up next time you visit Gran Canaria and make a dream out... More 

Pamplona, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Gold for a Semana Santa trip with my best friend and I was blown away by the excellent customer service, cleanliness, and design of the hotel. I highly recommend getting the breakfast deal and the food/drinks are great. I would go back to the island solely for the hotel. The staff was enthusiastic, personable, and very accommodating.

Was this review helpful? Yes 2
Manager H, Front Office Manager at Gold By Marina, responded to this review
Google Translation

Querida Sarah, muchísimas gracias por una reseña tan concise a la par que generosa! Es un verdadero placer leer semejantes... More 

London
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Although we had read the reviews and they were all glowing we had never stayed in an apartment style hotel, and so glad we did. Everything was perfect from the moment you walk through the door. You are greated by friendly staff who give you all the information you need to know, plus a glass of Cava. We had a... More 

Was this review helpful? Yes 3
Manager H, Front Office Manager at Gold By Marina, responded to this review

Hi TraveliingD! and thank you SOOO much for reviewing GOLD on Trip Advisor!! You have been really generous and it's great to know that you might be back soon... We shall be welcoming you again and trying to make a dream out of your stay with us. Please, remember you can contact us directly for any further queries. Best regards... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great 6-night stay at Gold by Marina. Although the pictures and reviews looked pretty good when we booked, we have to say that it was even better in real life and this hotel deserves recognition! Firstly, the design is fantastic - there's no other hotel like it in the resort, and it really makes your stay more... More 

Was this review helpful? Yes 5
Manager H, Front Office Manager at Gold By Marina, responded to this review

Thanks a million for such a great and full review! What else can we say?! It seems that you really enjoyed your stay with us, what fills us of proud, being part of this new project on the south of the island and all our guests appreciate it it´s one of our bests rewards! Don´t forget that we are all... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Gold hotel for a week with my mum in February half term. Staff were all very polite and friendly, offered a glass of bubbly at check in, nice touch. Room was large, nice sofa and table. Kitchen area very useful as we decided to stay in a few nights and get some bread, cheese and ham from... More 

Was this review helpful? Yes 3
Manager H, Front Office Manager at Gold By Marina, responded to this review

WOW!!. Dear Lovetoholiday12, Thank you very much for sharing your gorgeous and detailed review in TripAdvisor. It makes us really happy that you had a nice time here with your mother and all the things you mention are all of them positive. You cannot figure out how great it feels to see that our job is beeing appreciated! You will... More 

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