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Gold By Marina

4.0 of 5 Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
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Gold By Marina
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Gold By Marina
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168 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cardiff
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Can totally understand why this is number one in Playa Del Ingles. I hdn't realised that I'd stayed at this place several years ago when it was under a different name and wow what a transformation. The staff, facilities, pool areas and restaurant are all first class. This has really set the standard for the other hotels in the area... More

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear fullwood8, thank you so much for your gourgeous review on Gold! Your experience is the best means of promotion of our services. In fact, TripAdvisor is THE best tool we have, and you are doing a great job with your reviews! It pleases us to know that you enjoyed our hotel, our staff will be glad to have you... More

Munich, Germany
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very friendly warm welcome. Friendly staff, professional and always helpful and positive. Great rooms, spacious, clean and modern, great view. Refreshing design in every area. All structure is new and functional. Best breakfast buffet ever, by the pool til' 12, great for night owls:) Really quality cuisine. Great cocktails and drinks. 2 great Pools, one with salt water for swimming.... More

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Dani and Emi, We thank you so much for such a nice review! It is great to know that our hotel fulfilled your expectatives! Our friendly staff will be pleased to have you back enjoying your holidays, and ready to help you to make your holidays better! Have a GOLD day! Karina More

kortemark, Belgium
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just came back from a 7 nights stay at this hotel (room 913) and we loved it. This is one of the best hotesl we've ever been to. As soon as you arrive you are pleasantly surprised by it. Staff, accommodation, rooms, pool area, breakfast (perfect quality, ample choices and open from 8 -> 12), hygiene... we really don't... More

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Jugigreia, Thank you so much for your great feedback! We are so happy that you spent a good time at GOLD and were pleased with our services. We already commented to the hole staff your feedback :) Thank you very much! We hope to see you back soon and wish you a GOLD day. Kind regards, Karina More

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel. Friendly staff and good food. All you need for a nice breakfast was at the buffet. For us it was not a ten because the room was not cleaned on tuesday and friday. ... strange for a four star hotel. And if we have been told before it would not have been that bad. We would like... More

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Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Stefan A, Thank you very much for your great review on GOLD. We are glad that you also like this new Project, our hotel and our services... that means you're already also a GOLD LOVER!! Every client receive a informationsheet at the check-in where it is written that the cleaning is just 5/7 days. Have a GOLD day!!! Kind... More

Cistella, Spain
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed every minute in this updated hotel. Rooms and spacious, clean and equipped with a kitchenette. Staff is very friendly. The breakfast buffet pleases everybody's needs. The 2 swimmingpools are very clean.

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Canpatira, Thank you very much for your review! We are more than happy knowing that you are having such a lovely holidays, and more when our hotel it´s part of it! We hope to see you back soon! Have a GOLD day! Karina More

Poole, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are looking for a traditional hotel then this hotel might not be to your taste but if you like something different then pack your bags and get to'GOLD' I have just spent a great week there. The Staff are friendly and helpful. We were in room 505 and were lucky enough to sit on our balcony and watch... More

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Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Lauren, Thank you so much for spending your time writing this detailled review on GOLD. We are really glad you had a good time with us and our service fulfilled your expectations. You will always be welcome back at GOLD. For the next time, whenever you need anything more such as hangers, simply call reception and you'll get to... More

west yorkshire
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a really nice hotel just far enough from the hussle and bustle but near enough to walk to places if you wanted to. The staff are the best thing about this hotel, they must have a solid recruitment process as they are genuinely nice and welcoming and can't do enough for you. Take note that you settle the... More

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Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Lora, Thank you so much for your detailed review about GOLD! We take for granted that you know how important our guests's reviews are, but you have done a great job! The time and the effort you have made will be very useful to us, following our constant improvement policy. We want to apologize also about our possible mistakes... More

1 review
5 of 5 stars Reviewed 1 week ago

We booked to come here in August and could not wait as the previous reviews were great. Check in was quick and we we're given a glass of Cava on arrival. Rooms are fantastic. Home away from home to a certain extent. Beds are the most comfy I've slept in for a long time. The showers could easily fit 4... More

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Super S, Yourself , you're the number one!! Thank you so much for spending your time writing such a wonderful review. We try to do everything with our GOLD heart, trying to give our guest the best. Armando and Guillermo send you greetings! :) Take care and we hope to see you soon! Have a GOLD DAY!! Karina, Armando... More

Poole, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely time spent @ Gold by Marina. Quiet, clean & well located. Staff efficient & pleasant. Best area was the sun terrace with jacuzzi. We were blessed with sunshine most of the time & found this to be a lovely place to relax. Breakfast was vey variable with something for every taste. Sitting outside by the pool was just fab.... More

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear Jackie J, Thank you very much for your fantastic review! :) I'm glad you have right choice and you had a wonderful stay with us and our service fulfilled your expectations. You will always be welcome back at GOLD. Take care and have a GOLD day! Kind regards, Karina More

london
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I are staying at this hotel now, 4 days so far and are finding it a lovely place to be, staff to be exceptionally friendly and accommodating, rooms are beautiful and kept very clean, the pool area and outside areas are spotlessly clean and standards in all areas are very high, unfortunately things didn't go according to... More

Was this review helpful? Yes
Manager H, Front Office Manager at Gold By Marina, responded to this review

Dear A. & J.! thank you so much for your gourgeous review on Gold! Your experience is the best means of promotion of our services. In fact, TripAdvisor is THE best tool we have, and you are doing a great job with your reviews! If you need anything during the rest of your stay, please do not hesitate to contact... More

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Additional Information about Gold By Marina

Address: Av Estados Unidos de America 15, 35100 Playa del Ingles, Gran Canaria, Spain (Formerly Apartamentos Carmen)
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gold By Marina 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Apartamentos Carmen Hotel Playa Del Ingles
Apartamentos Carmen Playa Del Ingles
Carmen Playa Del Ingles
Gold By Marina Playa Del Ingles, Gran Canaria

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