It's the staff that make this hotel. Bar, resturant and pool staff are friendly, efficient and put in a lot of work to ensure your stay is enjoyable. The rooms, common areas and pool are very, very clean. I had a couple of problems on check in (not the hotel's fault) and everything was put right for me by the... More

An excellent hotel, well organised, helpful staff, good food especially as it is cooked for large numbers of people eating at more a less the same time. It is about 20 years old and had a refurbishment about three years ago. Continuing maintenance is good and very little looks worn in comparison with some hotels which appear to have a... More

we have just come back from 2 weeks at the Riu Palmeras we thought the food and service excellent, waiting staff seem permanently cheerful. The reception staff helpful and the whole hotel spotless . The location isn't great as it stands back from the beach but the gardens are pretty and there are always plenty of loungers and seating to... More

We just stayed here for a weeks winter break and had high expectations reading the reviews on here. Agreed that the location is good - close to shops restaurants and 10 minutes to the beach and great walks on the dunes. Rooms are clean all with balcony and pool view. The food is of a high standard for buffet fare,... More

We have just returned from a week's stay at the Riu Palmeras and would thoroughly recommend it. The staff are excellent, very friendly and attentive. The hotel is spotlessly clean and the food in the restaurant is good quality. My only criticism is that the exercise equipment is looking rather tired and the lack of showers & water dispenser in... More

I have just returned from a 2 week holiday at the Riu Palmeras in Playa del Ingles. What a wonderful holiday! The Staff are so efficient and willing to do all they can to give you a good holiday, so much so, that everyone commented from day one that they can't keep this up for a fortnight, but they did.... More

We found the staff so nice.Everything in this hotel was excellent.We would like to say a big Thank You especially to the Director that was on duty on Nov 20th and 21st (I am sorry I did not get his name) Our flight was late and we missed dinner and the Director invited us to lunch the following day.During our... More

We just come back from Gran Canaria on 24th October, staying in RIU , Palmeras. Hotel is very clean, nice food, good entertainment every night. Close to the beach ( 5 minutes walk from hotel).Swimming pool is clean and very organised. We had a premium island tour organised by the hotel which was excellent. 59Euro per person ( lunch included)... More

I went to Gran Canaria in August 2011 with my sister. We chose to stay at Riu Palmeras ando enjoy a lot: very clean, nice staf, very good food, nice pool, beatiful gardens and good service, close to beach, supermarket, bars ando shops. I'm very happy for chosing this hotel e will certaly chose it again. Sisters wth 31 and... More