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Aparthotel Rondo

Certificate of Excellence
C/ Timple, 4, 35100 Playa del Ingles, Gran Canaria, Spain
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Aparthotel  Rondo
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Ranked #31 of 136 Hotels in Playa del Ingles
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
lisapaulhumph Leicester, United Kingdom
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
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Leicester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time we have visited Rondo, and we returned almost 4 years later as we remembered how great the entertainment and facilities were for kids. Our expectations were exceeded again. Rooms are light, clean, spacious and comfortable. The food is great including the lovely chinese buffet which is also available to all incl guests, and the bbq... More 

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Katowice, Poland
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rondo Hotel is worth your attention. Great location near the famous Yumbo Centrum, pretty good food, friendly service. Important notes: in our room was air conditioning, hair dryer and an electric kettle, two cups and two glasses for wine. You do not have to worry about noise or heating of the rooms during the day. The hotel has been designed... More 

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Derbyshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

Just returned from my second stay at Hotel Rondo and it never fails to disappoint, we are a family of four and had a great time. Special mention to Gian who covers the pool bar in the day and Jerry who works in the restaurant such great staff who are a credit to the Hotel and may our stay so... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

Just returned had a fab holiday all the staff especially Gian and Jose who work the pool bar are fantastic so are all the staff BUT we met a waitress in the restaurant who manned the till who was extremely rude she actually called me by using the expression 'Oi' what happened to excuse me in our opinion she shouldn't... More 

Was this review helpful? Yes 2
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear dotty68, we thank you very much for your recent stay at HL Rondo and for the time you have taken in order to review your stay. We are very glad to learn that you have spent a fantastic holiday at our hotel and that you liked our staff very much. We deeply regret the incidence with one of our... More 

Iceland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 21, 2015

Was on this hotel for 10 nights in early January, I was send to keep an eye on my elderly mother and her friend (87 + 90 years old!).It is convenient to stay in a hotel with food, especially for elderly people (I was noticeably tired at the end of the trip to eat at the hotel). The room that... More 

Was this review helpful? Yes 1
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear beggih, we thank you very much for your review on tripadvisor and for your stay at HL Rondo. We are very glad that we could meet your expectations of a good holiday. We are very happy to learn that our spacious and clean rooms were to your liking and our food and different buffets to your taste. Next time... More 

Caister-on-Sea, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 9, 2015

Just got back from a 4 night stay mini winter break. Lovely weather was 24 degrees every day. Chilly in evenings though so need a jacket to wear. Hotel still very good and great value for money. Food good choice. We only stayed half board. Breakfast great and dinner too. Our room was lovely, all been newly renovated could still... More 

Was this review helpful? Yes 6
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear MaddyCraig, First of all we would like to thank you for having chosen us as your holiday destination, and second, we would like to thank you for taking your time and sharing your experience with the others. We are really happy that you liked the improvements we made and we can assure you that we will continue doing them... More 

hull uk
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 20, 2015

we have been to this hotel numerous times and rate it highly...however there seems to have been a few changes (some for the better some not) . first the good, the reception staff are friendly efficient and multi lingual and nothing seems to hard for them to fix. the bar staff, cleaning staff and waiters are also good . the... More 

Was this review helpful? Yes 1
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear fridgehog, Thank you very much for having chosen our HL Rondo and for taking the time to review your recent stay. We are glad to hear that you spent a great holiday and that you particularly appreciated the attentive services provided by our team and that you liked our modern and comfortable rooms. On the other hand we deeply... More 

Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

We stay with our 3year tweens in december 2014 for 2 weeks. Room was renovated, clean, we had even ocean visible from our balcony. Had half pansion, kids had unexpcted all inclusive. Nice and freandly sfaff, food very good, normally no problems to have a free table in the restaurant. The location is very good, easy to go anywhere because... More 

Was this review helpful? Yes 2
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear Aleksandra H, We truly appreciate your 5* review of your recent stay with us and wish to thank you for your friendly comments. How lovely to hear that you enjoyed our nice and spacious rooms and our variety of food as well as the perfect location of the hotel. We appreciate your comment on our friendly and helpful staff... More 

Torquay
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 6, 2015

Stayed at the hotel for the first time in early December. Usually book into 4 star hotels but as this was only a week's break thought I would give it a try. Unfortunately was unwell for a few days and then admitted to hospital after collapsing at poolside at hotel. My memory of the next few days are vague but... More 

Was this review helpful? Yes 1
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear Haritorquay, First of all we hope that you are doing well, and we are really sad that you couldn't enjoy the holiday properly. We thank you for taking your time and writing the review and share with us your feedback. We are pleased to know that you enjoyed the room and food service and the hospitality of our staff.... More 

Taunton, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 14, 2014

Why has the best, most hard-working, ever-efficient and speedy, and simply 5-star, entertaining, bubbly and most wonderful barman I have ever come across, been removed from his post in Miraflor Suites bar, to now have to go and work, as waiter in Il Rondo Hotel? The evenings at that bar will simply NOT be the same, without Gian the barman... More 

Was this review helpful? Yes 4
HotelesLopez, Manager at Aparthotel Rondo, responded to this review

Dear Eduard P, thank you very much for your comment on tripadvisor and your praising words concerning our barman. We appreciate how much you like our barman's entertainment, his way of working as well as the atmosphere when he is working at the pool bar. We regret that you are missing him at the bar but due to the different... More 

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Prices are for 1 room, 2 adults
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