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Axel Beach Apartments & Lounge Club - Maspalomas

Certificate of Excellence
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Avda. Tirajana no 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
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Axel Beach Apartments & Lounge Club - Maspalomas
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Axel Beach Apartments & Lounge Club - Maspalomas
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601 reviews from our community

Traveler rating
    306
    177
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    28
    9
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Well what can I say? And amazing hotel which can't be faulted, brilliant facility's and excellent customer service from the friendly staff. Two members of staff stood out to me on my first trip abroad and made me feel very welcome and at home ( pancho and Mary carmen) if I needed any information or suggested places to visit they... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

I'm just sat in the airport after an 11 night stay. The Axelbeach is like a second home, close to all the facilities. Room are great and we'll equipt. The beds a so comfy each night I had a great nights sleep. One of the main reasons I keep returning is for the welcome I get from the team: Javier... More 

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We greatly appreciate the magnificent reviews and the confidence you have placed in us as Axel Beach. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Perfect location. Great price. Clean and friendly! Loved stating here and would move in if I could. Gran can is such a great place and this is one place to be recommended to stay 100%%% Right across from restaurants and yumbo!

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you so much for your great opinion!! We really appreciate the time you gave us for your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Cristina Cañas General... More 

Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk staff was very helpful and friendly. Room is spacious and fully equipped kitchen which is a plus. Facilities such as jacuzzi and pool are great. Location is great - one thing is breakfast should be included in room rate - its a holiday destination so surely everyone would like to start the day with a great healthy breakfast... More 

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Cristina Cañas General Manager Axel Beach Maspalomas More 

Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We returned yesterday after eleven nights at the Axelbeach. This was our first time in visiting Gran Canaria for over twenty years that we stayed here, previously we have been to the gay complex's in Maspalomas. Let's just say we won't look anywhere else in the future as we couldn't fault Axelbeach. The location is perfect, the rooms are lovely... More 

Was this review helpful? Yes 2
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, First of all I would like to thank you for staying with us during your last visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion it´s very helpful for us and we really appreciate you take your time and give us your point of view about... More 

Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A nice and wonderful place, perfect view form Pool Side Room. Close to the Yumbo Center Friendly Staff always helpful. Clean and modern rooms. Good service. Nice Bar wird nice and friendly Staff. I had a perfect relaxing time at the pool. Will be back next year of sure

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We greatly appreciate the magnificent reviews and the confidence you have placed in us as Axel Beach. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon... More 

Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Brilliant hotel, hot guys, great pool, lovely showers. Location is amazing, so close to Yumbo, beach, Maspalomas etc. I would definitely stay here again. My one complaint would be the number of escort guys hanging around

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you for your great comment about Axel Beach Maspalomas!! I'm pleased that you been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Thank you too for... More 

London, United Kingdom
Top Contributor
51 reviews 51 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good rooms having a kitchen/diner/lounge area and a separate bedroom which was a bit of a surprise. Staff were all nice and great having someone wait on you when you are on the sun lounger by the massive pool. Food is a bit roapy but fairly typical of most of the restaurants in GC. Really nice Greek restaurant a few... More 

Was this review helpful? Yes 1
AXELBEACH M, Gerente at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Customer, Thank you very much for your wonderful review. We are delighted for your excellent comments about our Hotel. Axel Beach Maspalomas is synonymous of quality and this is what we want to offer to all our guests. What really matters to us is that our customers have a pleasant stay in our hotel and feel at home. We... More 

St Peter Port, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

Stayed here for a week in one of the pool view apartments. Albeit a partial view of the pool from our room, it was still better than being on the other side which faces a very busy main road, so if y want peace and quiet pay that little extra. The staff were all very friendly and housekeeping was generally... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear customer, Thank you for your great comment about Axelbeach Maspalomas!! I am pleased that you have been in our hotel. We strive to provide the best service and maintaining and enjoyable atmosphere. Nothing is more important to us than the well being of our customers. We are glad to check our wellness facilities and services can make your holidays... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2015

What a fantastic two week holiday! We have stayed in many places of varying quality in Playa del Ingles and Maspalomas but this raises the standard. Bringing the essence of the Axel Brand to a beach holiday venue. While not the full Axel experience it's also not the same price tag making a two week stay affordable. Staff are wonderful.... More 

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciatte you take your time and give us your point of view. We have taken note of your comment in order to improve our quality and service. We hope to see you soon... More 

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