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All 139 Playa del Ingles hotels

Axel Beach Apartments & Lounge Club - Maspalomas

3.0 of 5 Hotel   |   Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
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Axel Beach Apartments & Lounge Club - Maspalomas
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Ranked #16 of 139 Hotels in Playa del Ingles
A recent review
3 of 5 stars reviewed 2 days ago
Jordanhdiver London, United Kingdom
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393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I have stayed regularly with this group. Mostly enjoyed. This one however is a little let down. Staff are ok, little lacking in customer service, somewhat rude at points. Great pool area. Bar a bit drab, cocktails are awful.

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united kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As part of our tour of the canaries we booked the hotel axel having been to the Barcelona one on a number of occasions. Upon arrival the reception staff were attentive and processed us quickly and efficiently. The first impression of the hotel was an old 70 s style building renovated into something resembling a modern hotel . The room... More

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Dub
1 review
5 of 5 stars Reviewed 2 days ago NEW

Was here for ten days with my partner and loved it. I've been to Gran Canaria in the past and this is easily the nicest place I've stayed. The staff are friendly and helpful. The cleaners were excellent and didn't intrude once (has happened many times in other places). The pool is a great spot to relax with no shortage... More

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Holbaek, Denmark
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed at Axel in Barcelona and Berlin, and know the concept. We had a late arrival and found our reservation to be cancelled by mistake. The guy on duty this night was very understanding, and handled it very well. Axel was fully booked, so we stayed at the hotel next door for the first night. The next morning... More

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Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was a little worried at first..when we arrived and saw the apartment frontage ..but can't fault the place...I came with two of my female friends (who are straight)..The staff couldn't be more helpful, the apartments are spotless, cleaning staff do a great job, everything done to a high standard...We have poolside apartment, music is good, never on late in the... More

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Newcastle upon Tyne, United Kingdom
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week with my partner and we were rather unimpressed. Rooms were of a good size but basic and the air con was non existent, the hotel was full of 18-30 and has a 24/7 party feel, staff are helpful but not enough of them, our room was clean but bathroom could have done with updating as... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel in the pervious disguise many times and it recent facelift was more then required.. With the hotel aiming to be a higher more trendy place I was left somewhat disappointed. The rooms have literally had a lick of paint (with some parts being licked less then others) and a new mattress with an added bonus... More

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Cristina Cañas General Manager Axel Beach Maspalomas More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in over 15 different hotels in Playa over a period of 13 years. This has ranged from Rui hotels to bungalows and private villas. This has been the best accommodation yet. This is due to the combination of facilities, staff, and accommodation. The hotel is nice and fresh looking with good chill out areas in the grounds.... More

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you so much for your great opinion!! We really appreciate the time you gave us for your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Cristina Cañas General... More

Dublin, Ireland
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here in August/Sept of this year. To be honest, having read the previous reviews my expectations were quite low, but I had decided to go to a gay hotel to see what it was like. I arrived in the evening, and I had been given what proved to be an excellent room location wise. I had a pool... More

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. What really matters to us is that our customers have a pleasant stay in our hotel and feel at home, because, although we are a hotel for gay public, everyone... More

Edinburgh
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Axel Beach for a very enjoyable 10 nights in August this year, with my friends joining me in another apartment for 7 nights. We didn’t pay more than £300 per apartments on a bed/breakfast basis for the whole stay. The Axel is close to everything – 5 minute walk to Yumbo Centre, a 15 minute walk... More

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. Our products are premium quality and are appropriate to the price based on the quality we offer, so it is with prices of Yumbo or other places. We really appreciate your time and your opinion. I hope to... More

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Additional Information about Axel Beach Apartments & Lounge Club - Maspalomas

Address: Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Axel Beach Apartments & Lounge Club - Maspalomas 3*
Number of rooms: 92
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Also Known As:
Axel Beach Apartments & Lounge Club - Maspalomas Playa Del Ingles, Gran Canaria

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