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Axel Beach Apartments & Lounge Club - Maspalomas

3.0 of 5 Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
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Axel Beach Apartments & Lounge Club - Maspalomas
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Axel Beach Apartments & Lounge Club - Maspalomas
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476 reviews from our community

Traveler rating
    245
    136
    64
    24
    7
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Families
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201
84
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel. It's clean, well maintained, the rooms are great with decent showers and the bedroom has curtains that keep daylight out if you're sleeping in late. There's a lovely pool and bar and it's in a great location, 5 minutes away on foot from the Yumbo centre. So why wouldn't I go back? Quite simply I... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. It is true that we usually music around the pool as it is appreciated by most of our clients. We have improved the repertoire of music, making every day a different style where one day be able to... More 

uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here end of November / beginning of December. Had room 420 which faced onto the road. That was fine as it's never that busy plus gets the sun from mid afternoon onwards. Rooms are furnished to an average standard, very comfy double bed. Pool and bar area is where they spent the money when they bought this place. Comfortable... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. Regarding your request for entry in ave Tirajana, sorry that is not your convenience, we initially had electronic access with the card, but we decided to remove this... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Very Good service, amazing location very close to the beach and yumbo centre, amazing pool area and excellent treatment by all the staff, specially waiters, receptionists and cleaner staff. I'm going to repeat my experience with all of you. Thanks!!

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you for your great comment about Axel Beach Maspalomas!! i'm pleased that you been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Thank you too for... More 

Manchester
Top Contributor
72 reviews 72 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here at the Axel Beach are just excellent. They go out of their way to ensure you enjoy your stay... The hotel is spotlessly clean and breakfast is nicely presented in the SkyBar by the pool. Parking is free outside the complex. The other great advantage is how quiet it is at night. Would we stay here again?... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon We really appreciate your time and your opinion. Best regards, Cristina Cañas General Manager Axel Beach Maspalomas More 

Lisbon, Portugal
Top Contributor
85 reviews 85 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has everything you need, is very well located. Problems are handled. We had some 'insects' in the bathroom and this was promptly handled. Friendly service at reception at the bar and at breakfast. Very nice pool. Could improve the equipment of the kitchenette (pan was in a horrible state) the steamroom and the sauna are too small. But... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you so much for staying with us and for your opinion, it´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here in any of our Axel Hotels. Kind Regards,... More 

Haarlem, The Netherlands
Top Contributor
73 reviews 73 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed here seven nights and liked the hotel very much. Though it cant be compared to Axel Berlin or Barcelona (but hey! So is the price!), the rooms are spacy, daily cleaning is excellent and staff is extremely friendly. Every single one did great us at all moments of the day. When our safety box decided he didn't... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, We greatly appreciate the magnificent reviews and the confidence you have placed in us as Axel Beach. we invite you to repeat with us and be part of Axel hotels. Hope to see you soon Kind Regards, Cristina Cañas General Manager Axel Beach Maspalomas More 

Moffat Scotland
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Ok Question number 1 Q.would you book to come again? A.without a doubt. Q. What are the highlights of Axel? A. Wonderful staff, fantastic trendy lay out of uncrowded pool area,location.apartment facilities. Q. If you had to change anything what would it be? A. The colour of the apartment walls. I would brighten them up. Open the other entrance on... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you for your great comment about Axel Beach Maspalomas!! i'm pleased that you been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Thank you too for... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very Average however staff are friendly & provide great service.the rooms are poorly maintained.House keeping a hit and miss. Compared to Axel Barcelona Axel Berlin and former Axel Buenos Aires this one falls well short. Wouldn't return better properties similar clientele close by.

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, First of all, I would really like to thank you for your opinion and the time you have spent on it. In Axel Beach Maspalomas, we always try to improve our services so that our customers can enjoy the hotel and its facilities. I would also like to apologize if your room was not as your expectations, but... More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Last night tonight staying at this hotel. We've stayed here several times previous to it becoming an Axel Beach resort (previously went by the name of Liberty Apartments), this was our first time in any of the Axel Beach resorts. We have stayed several places in Gran Canaria and here is the best to date. I like the changes that... More 

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you so much for staying with us and for your opinion, it´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here in any of our Axel Hotels. Kind Regards,... More 

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in the Axel with 2 other friends for a week at the start of November. We only booked the Axel as another friend wanted to stay here but unfortunately couldn't come on holiday. When we arrived at the Axel we checked in which took a little longer then we would expect, and asked for a credit card. We... More 

Was this review helpful? Yes 3
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Customer, First I ask apologize if your stay was not to his liking. It is true that we had some problems with the air conditioning was broken chain some general air motors, these things can happen, especially when the use is quite common as in our case. But we always look to resolve as soon as possible. In this... More 

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Additional Information about Axel Beach Apartments & Lounge Club - Maspalomas

Address: Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Axel Beach Apartments & Lounge Club - Maspalomas 3*
Number of rooms: 92
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Also Known As:
Axel Beach Apartments & Lounge Club - Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#2 Spa Hotel in Playa del Ingles
#7 On the Beach Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles

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