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Axel Beach Apartments & Lounge Club - Maspalomas

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Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
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Axel Beach Apartments & Lounge Club - Maspalomas
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Axel Beach Apartments & Lounge Club - Maspalomas
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525 reviews from our community

Traveler rating
    266
    150
    75
    25
    9
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars NEW

Spent a week here with my partner over carnival and have to say the resort was perfect and all the staff friendly and helpful. Very close to the Yumbo centre. Been to Gran Canaria a number of times, this is by far the best resort I've stayed at. Thoroughly recommend. Thanks guys

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Dublin, Ireland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Having been to Playa del Ingles a number of times I've come to not expect much from the hotels and apartments in the area however the Axel hotel was a pleasant and unexpected surprise. Friendly staff who did everything possible to ensure a pleasant stay, clean rooms and pool area and close to the Yumbo. I've read a few comment's... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here as a solo traveller & as a couple... I love it! Its got a Indonesian spa styling to it downstairs & the staff are fantastic, even when you are getting back or checking out at 4:30am! Rooms are air conditioned & cleaned daily, its very peaceful nearer the Riu hotel next door. The house keepers are... More 

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Gareth, AxelBeach thanks deeply your wonderful comment and the time you spent writting it. We are sorry about the noise but they were about external works from the Hotel that are gonna finish soon. Is a pleasure that You enjoy our animation that has the target to transmite our "Anything can Happens" philosofy. It is fantastic when we discover... More 

Amsterdam, The Netherlands
Top Contributor
107 reviews 107 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We enjoyed a great week at Axel Beach in Maspalomas. Great GLBT location. Rooms are adequate (not modern, but it offers good night rest). Great pool area, nice bar and lunches. Big gym. Close to Yumbo. We might go back for more.... Good value for money.

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, on behalf of AxelBeach just to say that it is a pleasure to read so nice words about us. Really You are who make this place so special as it is. We appreciate your recognition very much as we strive where our customers live a happy experience. Waiting to see you again, best regards.. Cristina Cañas General Manager... More 

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Here at the moment and generally very happy EXCEPT the awful 90's pop and hip hop. Terrible for a place like this. If we have to listen to Whitney Houston once more!!!! Good is pretty good and the rooms are comfortable except the shower that floods the bathroom

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Ledrit, first of all, thank You very much for your opinion, is very important for us that You pass a happy time in our facilities, we are sorry that your experience with the music in the pool was not to your liking, we try to enjoy everybody and that's why we maintain a varied environmental music from chill out,... More 

Luxembourg City, Luxembourg
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

...but can do better indeed. Definitely the less interesting of the three Axel hotels, even if that one is not really an urban hotel like those in Berlin or in BCN, indeed. The rooms are not really soundproof (you can easily hear the other rooms around yours LOL) and are already getting a bit old or spotted (paintings, furniture, etc.),... More 

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear guest, first of all we thank you very much for sharing your feedback with us it helps us to improve every day in order to satisfy your needs. About your comment as You have written this is not an urban hotel, Axel Hotels has wanted to open a new concept that suits better to the local location where we... More 

London
Top Contributor
71 reviews 71 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for six nights. The room is a good size - more like an apartment, with a separate lounge area. The gym area was fine too - there was enough equipment for a good workout. The wifi worked well our my room. The staff were very friendly and helpful. Now for the negatives: The lounge area is painted a... More 

Was this review helpful? Yes 1
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Customer, We greatly appreciate your review, it allows us to improve every day in our services. I'm surprised you tell me who only had wifi five days and you were six days. We give you and all our customers maximum wifi key five days, the system is configured like this, once after this time will return to give you... More 

Trondheim, Norway
Top Contributor
51 reviews 51 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my boyfriend stayed at the Axel Beach for eight days in February 2015. This was our third visit to an Axel hotel. We have previously stayed at the Axel hotels in Barcelona and Berlin. The hotel has a very attractive location, close to the Yumbo Centrum, a lot of restaurants and other attractions. We got a nice room... More 

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AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Guest, Thank you for your great comment about Axel Beach Maspalomas!! i'm pleased that you been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Thank you too for... More 

York, United Kingdom
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I will start with the positives. These apartments are ideally situated for bars, restaurants, and the Yumbo centre. The apartments are spacious, and comfy, well decorated. They offer basic cooking facilities, including a microwave, but more than adequate. The staff are really friendly, and always remember you. Some of the staff have been here since it was Liberty apartments when... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Customer, First of all, thanks for taking the time to add a review. I know first hand your case, when you were here, there was construction on the building and therefore we change quickly had room to prevent discomfort. As you say, he asked to give the same room as last time, but his request was not granted. We... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Was meant to be booked in here for a week starting 14 feb. By chance checked my email sitting in transit in Madrid waiting on connecting flight at 7pm to find they had cancelled my reservation. Apparently had tried to pre authorise credit card but it failed as my bank replaced it day before. They sent an email at 23:38pm... More 

Was this review helpful? Yes
AXELBEACH M, Director General at Axel Beach Apartments & Lounge Club - Maspalomas, responded to this review

Dear Customer, Your comment is totally unjustified, since the cancellation policy of reservations is clearly explained and you agree our policies in the moment accept it. Not only we got in touch with you, but Booking. Both Booking like us, we send you several emails where you we specified clearly that you had until 6PM to secure the booking with... More 

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Additional Information about Axel Beach Apartments & Lounge Club - Maspalomas

Address: Avda. Tirajana n0 32 (Entrada por Calle Timple) - 35100, 35100 Playa del Ingles, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Axel Beach Apartments & Lounge Club - Maspalomas 3*
Number of rooms: 92
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Also Known As:
Axel Beach Apartments & Lounge Club - Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#2 Spa Hotel in Playa del Ingles
#7 On the Beach Hotel in Playa del Ingles
#14 Romantic Hotel in Playa del Ingles

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