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Parque Tropical

Certificate of Excellence
Avenida de Italia, 1, 35100 Playa del Ingles, Gran Canaria, Spain
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Parque Tropical
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232 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
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    (232)
  • Mar-May only
    (69)
  • Jun-Aug only
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Glasgow, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 28, 2015

Well, I absolutely loved this hotel. We asked for a room facing the gardens and were lucky enough to get one which was located above the restaurant. The ladies at reception were lovely and welcomed us with a smile, we were then shown to our room by the porter who took both of our cases for us! Our room was... More 

Was this review helpful? Yes 2
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear JayCee193, Thank you very much for your positive feedback on Tripadvisor and for sharing your impressions with us. We are more than happy to hear that you enjoyed your stay with us and found a place where you could fully relax. Your nice compliments regarding our gardens, our staff, the breakfast food and the animation, mean very much to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

In my retirement I seem to do things on a whim and as Gran Canaria was the only Canary Island I had not visited I suggested to a friend that we go for a week. I booked the travel, the car hire and the hotel separately. We arrived at the Parque Tropical very late in the day and were warmly... More 

Was this review helpful? Yes 2
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear William S, Thank you very much for sharing your impressions on your stay at our Hotel Parque Tropical with us. We are pleased to hear that you had a good experience and enjoyed your holiday with us. We really appreciate all your nice compliments regarding the breakfast and our swimming pool, and are happy that you were satisfied with... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 27, 2015

As a French I criticize pretty easily, however I couldn't find a single issue, all was just perfect, like a dream, the service was spot on and the breakfast was seriously good. The exotic garden is awesome and I thought the entertainment was always cheerful and of very good taste. Try the massage room and ask for Maria: she' s... More 

Was this review helpful? Yes 1
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Lowdgerine, Thank you very much for your positive feedback on Tripadvisor and for choosing our Hotel Parque Tropical for your holiday. We are happy to hear that you had a wonderful stay with us and were totally satisfied with all our services. We feel honoured and are very proud because of your great compliment that you are considering us... More 

Nantwich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 24, 2015

Having just returned from yet another 2 wks vacation at this amazing hotel I cant emphasize how this resort is just so tranquil and peaceful Firstly you notice the lush green gardens and how well maintained they are on a daily basis, the water features, fountains and ponds full of fish. I woke fairly early to go for a run... More 

Was this review helpful? Yes 1
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear DBJONES2014, Thank you very much for your positive feedback on Tripadvisor and for choosing our Hotel Parque Tropical again for your holiday. We are proud to know, that you had again an amazing stay with us and that you found in our hotel a place to relax to the fullest. We really appreciate all your nice words and compliments... More 

St Helens, United Kingdom
1 review
3 of 5 stars Reviewed April 8, 2015

We returned to the Parque Tropical as it was our honeymoon hotel many, many years ago. Pleasantly surprised that is was still there :). Upon arrival we were given a room in the "Tower" above reception. We got to our room and it was spacious with twin beds, plenty of room, very clean shower room and a balcony.The hotel is... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear CHRISMAC2K, Thank you very much for your feedback on Tripadvisor. First of all we want to thank you for all your nice compliments regarding our staff, the food, the cleanliness, and our gardens. Furthermore, we want to apologize for the inconveniences with your first room, and will take your suggestions into consideration, as we always intent to offer our... More 

Perth, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 30, 2015

A break to relieve the dreich winter weather to the sunshine in Gran Canaria was made a lot better by our accommodation. The setting was unique with the rooms set within a tropical park. The rooms were well appointed. I've never been in a hotel where there were more chairs than the guests themselves would need. Our room was for... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones Públicas at Parque Tropical, responded to this review

Dear SaintJock, Thank you very much for your positive feedback. We are honoured by your nice words and compliments regarding our staff and our rooms, and are happy that you enjoyed your stay with us. This means very much to us, as we work everyday very hard to offer our guests the best possible stay. It would be a pleasure... More 

Roskilde, Denmark
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 27, 2015

It was our first time on the island, and my wife and I were very satisfied with this hotel. The rooms are spacy and form our balcony we had an overlook to the tropical garden of the hotel. The hotel is - as we experienced - visited primarily by German grown ups which is a quality mark. The staff members... More 

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Steen B, Thank you very much for your positive feedback on Tripadvisor. We are delighted to know that you had an enjoyable time at our Hotel Parque Tropical and that you and your wife were satisfied with our services. We really want to thank you for all your nice words and compliments regarding our breakfast and evening buffets, our... More 

Stockholm
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 26, 2015

This hotel is a nice one with a lot of atmosphere compared to many of the concrete buildings you can find everywhere in the area. I guess a couple of hundred rooms but in different buildings in a Spanish Colonial style. A very nice garden, tropical if you like, with fish pounds, palm trees and more. A big pool where... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Schwartzenegger, Thank you very much for your positive feedback on Tripadvisor. We are delighted to read that you were satisfied with your stay and had a nice holiday at our Hotel Parque Tropical. We also want to thank you for your nice words and compliments regarding our gardens, our food, and our staff, as this means really a lot... More 

1 review
5 of 5 stars Reviewed February 20, 2015

I have seen several hotels in the South of Gran Canaria, but this one is really unique: it has typical canarian rooms, which are very beautiful and clean, its pool is located in a picturesque garden with little fountains and lakes and the staff is incredibly friendly, helpful and polite and always in a good mood (hard to imagine, but... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Anja, Thank you very much for your positive feedback on Tripadvisor. We are delighted that you had an amazing holiday at our hotel and everything was to your full satisfaction. We also want to thank your for your nice compliments regarding our rooms, our gardens, and our staff, and are happy that you enjoyed all our facilities. We are... More 

Riva San Vitale, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 8, 2015

I'm writing this review on behalf of my stepfamily that has been in this hotel during 4 weeks last january. They found it simply perfect and enjoyed their stay very much! The staff has been very friendly and helpful. They'll book soon for next year! Many thanks to the entire staff from Angelo and Elena

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Alberto, Thank you very much for taking the time to give us feedback on your family´s stay at our Hotel Parque Tropical. We are very delighted to hear that they enjoyed their time at our resort and were fully satisfied. As we work every day hard to make our guests happy, we are more than happy about these kind... More 

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