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Parque Tropical

3.0 of 5 Avenida de Italia, 1, 35100 Playa del Ingles, Gran Canaria, Spain
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Parque Tropical
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Parque Tropical
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205 reviews from our community

Traveler rating
    110
    70
    17
    5
    3
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39
115
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • English first
  • French first
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  • Italian first
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  • Russian first
  • Spanish first
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Roskilde, Denmark
Top Contributor
74 reviews 74 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was our first time on the island, and my wife and I were very satisfied with this hotel. The rooms are spacy and form our balcony we had an overlook to the tropical garden of the hotel. The hotel is - as we experienced - visited primarily by German grown ups which is a quality mark. The staff members... More 

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Stockholm
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a nice one with a lot of atmosphere compared to many of the concrete buildings you can find everywhere in the area. I guess a couple of hundred rooms but in different buildings in a Spanish Colonial style. A very nice garden, tropical if you like, with fish pounds, palm trees and more. A big pool where... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I have seen several hotels in the South of Gran Canaria, but this one is really unique: it has typical canarian rooms, which are very beautiful and clean, its pool is located in a picturesque garden with little fountains and lakes and the staff is incredibly friendly, helpful and polite and always in a good mood (hard to imagine, but... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Anja, Thank you very much for your positive feedback on Tripadvisor. We are delighted that you had an amazing holiday at our hotel and everything was to your full satisfaction. We also want to thank your for your nice compliments regarding our rooms, our gardens, and our staff, and are happy that you enjoyed all our facilities. We are... More 

Riva San Vitale, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm writing this review on behalf of my stepfamily that has been in this hotel during 4 weeks last january. They found it simply perfect and enjoyed their stay very much! The staff has been very friendly and helpful. They'll book soon for next year! Many thanks to the entire staff from Angelo and Elena

Was this review helpful? Yes 2
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Alberto, Thank you very much for taking the time to give us feedback on your family´s stay at our Hotel Parque Tropical. We are very delighted to hear that they enjoyed their time at our resort and were fully satisfied. As we work every day hard to make our guests happy, we are more than happy about these kind... More 

Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Recntly visited - has changed since its No 1 rating - ok but be you might end up a high rise block facing the main road or east side ground floor with the junkies ( but they are over the high security fence)

Was this review helpful? Yes 1
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Bournemouth41, Thank you very much for taking time to write your honest review about our Hotel Parque Tropical. We are very sorry to hear that your stay was not what you expected and therefore we want to apologize for any inconveniences. But we are sure your feedback will help to improve us to offer a high standard of quality.... More 

Oslo, Norway
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a WONDERFUL time here. Such a charming Spanish atmosphere, with traditional style buildings, lush tropical plants and coi ponds everywhere, small paths and bridges where a couple can walk hand in hand and just enjoy the peace and quiet. At nighttime, the whole area is illuminated by thousands of twinkling little lights and green spots. Excellent service, with... More 

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H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Oysteinsu, Thank you so much for your very positive feedback regarding our Hotel Parque Tropical. We are more than happy to hear that you had an amazing time and enjoyed our gardens and facilities. Furthermore we want to thank you for your lovely words about our service, as we are always working very hard to make your holiday one... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2015

When we arrived to the hotel, the receptionist asked oss to book rightaway at dinner our new year's sitting in the restaurant. So we asked about the sittings and were told that we have to wait until next morning to make the reservation. Next morning we asked again Mr Guillermo Lazano about the reservations, but he told oss that we... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Jori, First of all, we would like to apologize for the inconvenience this situation may have caused. We will talk to our headwaiter to see if we can find a better way to organize the sittings. The hotel was fully occupied by that time and all the tables were already reserved. It is a pity that your anniversary did... More 

Nantwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 24, 2014

Yet again having spent 2 weeks this time at the Parque Tropical I feel it is my duty to applaud this wonderful hotel and all it has to offer. The welcoming to any hotel sents a precedence for your stay, warm welcoming and informative. The complex its self relaxing tranquil an oasis of greener with water features beautiful by day... More 

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear DBJONES2014, Thank you very much for your wonderful feedback about our Hotel Parque Tropical. We are delighted to read about your experience with us and it is a pleasure you have visited us. It is nice to hear you had a enjoyable stay and that you had everything for a great holiday. Our priority is to offer you a... More 

Southampton, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 18, 2014

This place really is an oasis in amongst the tatty concrete blocks of Playa del Ingles. It's lush tropical gardens with palm trees swaying outside your window, endless relaxing seating positioned around the hotel and wonderful staff who clearly go out their way to please you I could not recommend it more. I have however only given the hotel a... More 

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Mr. DavidComptonUK, Thank you for posting a review on Tripadvisor. We are delighted that you had a lovely holiday overall and enjoyed the time in Gran Canaria. We also would like to thank you for your nice compliments regarding our tropical garden and our friendly staff. Your comments are noted regarding the sunbed issue. Perhaps you noticed that all... More 

Geneva, Switzerland
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 28, 2014

We have been there as a family in summer 2014 and had a relatively long stay. We have chosen this hotel for its excellent reviews, the location on the beach, and for internet. On many points this is a very good hotel for its category. The garden is impressive, the pool is clean, food is very tasty and varied, staff... More 

Was this review helpful? Yes 5
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor. I am delighted that you found all our staff very friendly. The team will be glad to know that their efforts contributed to your having a satisfying stay in our hotel. We also would like to thank you for your nice compliments regarding our garden, pool, shows, solarium area and... More 

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Additional Information about Parque Tropical

Address: Avenida de Italia, 1, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parque Tropical 3*
Number of rooms: 235
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Also Known As:
Parque Tropical Hotel Playa Del Ingles
Parque Tropical Playa Del Ingles, Gran Canaria
Hotel Style:
#9 Family Hotel in Playa del Ingles
#11 Romantic Hotel in Playa del Ingles

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