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Parque Tropical

Certificate of Excellence
3.0 of 5
Avenida de Italia, 1, 35100 Playa del Ingles, Gran Canaria, Spain
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Parque Tropical
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Parque Tropical
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214 reviews from our community

Traveler rating
    114
    73
    18
    6
    3
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42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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St Helens, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We returned to the Parque Tropical as it was our honeymoon hotel many, many years ago. Pleasantly surprised that is was still there :). Upon arrival we were given a room in the "Tower" above reception. We got to our room and it was spacious with twin beds, plenty of room, very clean shower room and a balcony.The hotel is... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear CHRISMAC2K, Thank you very much for your feedback on Tripadvisor. First of all we want to thank you for all your nice compliments regarding our staff, the food, the cleanliness, and our gardens. Furthermore, we want to apologize for the inconveniences with your first room, and will take your suggestions into consideration, as we always intent to offer our... More 

Perth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A break to relieve the dreich winter weather to the sunshine in Gran Canaria was made a lot better by our accommodation. The setting was unique with the rooms set within a tropical park. The rooms were well appointed. I've never been in a hotel where there were more chairs than the guests themselves would need. Our room was for... More 

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H-ParqueTropical, Director de Relaciones Públicas at Parque Tropical, responded to this review

Dear SaintJock, Thank you very much for your positive feedback. We are honoured by your nice words and compliments regarding our staff and our rooms, and are happy that you enjoyed your stay with us. This means very much to us, as we work everyday very hard to offer our guests the best possible stay. It would be a pleasure... More 

Roskilde, Denmark
Top Contributor
76 reviews 76 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 27, 2015

It was our first time on the island, and my wife and I were very satisfied with this hotel. The rooms are spacy and form our balcony we had an overlook to the tropical garden of the hotel. The hotel is - as we experienced - visited primarily by German grown ups which is a quality mark. The staff members... More 

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Steen B, Thank you very much for your positive feedback on Tripadvisor. We are delighted to know that you had an enjoyable time at our Hotel Parque Tropical and that you and your wife were satisfied with our services. We really want to thank you for all your nice words and compliments regarding our breakfast and evening buffets, our... More 

Stockholm
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 26, 2015

This hotel is a nice one with a lot of atmosphere compared to many of the concrete buildings you can find everywhere in the area. I guess a couple of hundred rooms but in different buildings in a Spanish Colonial style. A very nice garden, tropical if you like, with fish pounds, palm trees and more. A big pool where... More 

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H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Schwartzenegger, Thank you very much for your positive feedback on Tripadvisor. We are delighted to read that you were satisfied with your stay and had a nice holiday at our Hotel Parque Tropical. We also want to thank you for your nice words and compliments regarding our gardens, our food, and our staff, as this means really a lot... More 

1 review
5 of 5 stars Reviewed February 20, 2015

I have seen several hotels in the South of Gran Canaria, but this one is really unique: it has typical canarian rooms, which are very beautiful and clean, its pool is located in a picturesque garden with little fountains and lakes and the staff is incredibly friendly, helpful and polite and always in a good mood (hard to imagine, but... More 

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H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Anja, Thank you very much for your positive feedback on Tripadvisor. We are delighted that you had an amazing holiday at our hotel and everything was to your full satisfaction. We also want to thank your for your nice compliments regarding our rooms, our gardens, and our staff, and are happy that you enjoyed all our facilities. We are... More 

Riva San Vitale, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2015

I'm writing this review on behalf of my stepfamily that has been in this hotel during 4 weeks last january. They found it simply perfect and enjoyed their stay very much! The staff has been very friendly and helpful. They'll book soon for next year! Many thanks to the entire staff from Angelo and Elena

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Alberto, Thank you very much for taking the time to give us feedback on your family´s stay at our Hotel Parque Tropical. We are very delighted to hear that they enjoyed their time at our resort and were fully satisfied. As we work every day hard to make our guests happy, we are more than happy about these kind... More 

Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 31, 2015

Recntly visited - has changed since its No 1 rating - ok but be you might end up a high rise block facing the main road or east side ground floor with the junkies ( but they are over the high security fence)

Was this review helpful? Yes 1
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Bournemouth41, Thank you very much for taking time to write your honest review about our Hotel Parque Tropical. We are very sorry to hear that your stay was not what you expected and therefore we want to apologize for any inconveniences. But we are sure your feedback will help to improve us to offer a high standard of quality.... More 

Oslo, Norway
1 review
5 of 5 stars Reviewed January 31, 2015

We had a WONDERFUL time here. Such a charming Spanish atmosphere, with traditional style buildings, lush tropical plants and coi ponds everywhere, small paths and bridges where a couple can walk hand in hand and just enjoy the peace and quiet. At nighttime, the whole area is illuminated by thousands of twinkling little lights and green spots. Excellent service, with... More 

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H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Oysteinsu, Thank you so much for your very positive feedback regarding our Hotel Parque Tropical. We are more than happy to hear that you had an amazing time and enjoyed our gardens and facilities. Furthermore we want to thank you for your lovely words about our service, as we are always working very hard to make your holiday one... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2015

When we arrived to the hotel, the receptionist asked oss to book rightaway at dinner our new year's sitting in the restaurant. So we asked about the sittings and were told that we have to wait until next morning to make the reservation. Next morning we asked again Mr Guillermo Lazano about the reservations, but he told oss that we... More 

Was this review helpful? Yes
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear Jori, First of all, we would like to apologize for the inconvenience this situation may have caused. We will talk to our headwaiter to see if we can find a better way to organize the sittings. The hotel was fully occupied by that time and all the tables were already reserved. It is a pity that your anniversary did... More 

Nantwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 24, 2014

Yet again having spent 2 weeks this time at the Parque Tropical I feel it is my duty to applaud this wonderful hotel and all it has to offer. The welcoming to any hotel sents a precedence for your stay, warm welcoming and informative. The complex its self relaxing tranquil an oasis of greener with water features beautiful by day... More 

Was this review helpful? Yes 3
H-ParqueTropical, Director de Relaciones con Clientes at Parque Tropical, responded to this review

Dear DBJONES2014, Thank you very much for your wonderful feedback about our Hotel Parque Tropical. We are delighted to read about your experience with us and it is a pleasure you have visited us. It is nice to hear you had a enjoyable stay and that you had everything for a great holiday. Our priority is to offer you a... More 

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