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SENTIDO Gran Canaria Princess

Certificate of Excellence
Avenida Gran Canaria 18, 35100 Playa del Ingles, Gran Canaria, Spain
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Best prices for: 1 room 1 guest
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SENTIDO Gran Canaria Princess
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SENTIDO Gran Canaria Princess
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944 reviews from our community

Traveler rating
    360
    387
    140
    32
    25
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177
541
28
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SENTIDO Gran Canaria Princess
See the most recent reviews
Cambridge
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the Gran Canaria Princess half board through Thompson as a last minute get away in July 2014. The whole hotel had recently been refurbished to a very high standard, everything was lovely and modern. There was a lovely big pool with lots of sunbeds and shaded areas as well as a pool bar. There was a separate jacuzzi/... More 

Was this review helpful? Yes 3
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to share your feedback. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that.... More 

manchester
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at this hotel now and enjoying our holiday here. Everywhere is spotless and very well maintained. The pool area is lovely and there's no problem getting a sun bed. Only negative is you are given towels for the pool in your room on arrival but if you want fresh ones daily you have to change them at the pool... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a super experience at this hotel. The wellness area is excellent, sheltered from the wind, oriental music playing and the hot tubs are usually not being used. The food in the restaurant was very good, quite an extensive menu, lots of choices of restaurant quality, particularly good for a buffet. Is an adult only hotel, which was good, there... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My girlfriend and I spent a week at the hotel and we were definately pleased with the stay. The room was nice with a comfortable bed, good view and pleasant interior. The food at the hotel was varied and while nothing exceptional still good. The gym was a bit small but wasn't very crowded and contained the essentials. Finally the... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for choosing the SENTIDO Gran Canaria Princess to spend your vacations. We are delighted to know that we have contributed to making your vacations unforgettable. Our friendly and efficient staff is always motivated by comments like yours. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday... More 

Playa del Ingles, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Was not sure what to expect from the hotel given the mixed reviews on here . But it was good and we will return . We stayed during Easter week . The Rooms are modern and of decent standard we had a nice big bed , shower worked fine too. The maids do a great job at cleaning them and... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thanks for sharing on TripAdvisor your opinion about Hotel SENTIDO Gran Canaria Princess It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. I’m taking the opportunity to thank you for your kind comments and detailed feedback about our hotel, the room and the service provided. This will certainly... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from a stay here a few weeks ago. For a 4 star it was not a great experience. The reception staff look grumpy constantly, like they would rather jump off a cliff than be working there. The bar staff are rude. The canteen staff were pleasant. The food wasn't bad. The rooms were smaller than photographed however, they... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel SENTIDO Gran Canaria Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. First of all I would like to thank you for you nice comments about our... More 

Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a week at this hotel which overall was very good, modern and spotlessly clean. We found the free wifi to be adequate, the food to be very good with plenty of choice, apart from one night when nearly everything on the menu was chicken- which my husband doesn't like. Main evening entertainment was good 4 nights out... More 

Was this review helpful? Yes 3
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel SENTIDO Gran Canaria Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. We take note of your comments. Your feedback constantly helps us in improving our standards... More 

Tonsberg, Norway
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great rooms, great poolareas, bublebaths etc. Entertainment each night - good standard. Glutenfree breakfast available. Adult activities - dart, air-rifle, bow and arrow. All sort of fun things to do - just for adults.

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, we would like to thank you for choosing the Hotel SENTIDO Gran Canaria Princess to spend your holidays, as well as for taking the time to share your experience with us and other travellers. This will certainly motivate your team to continue delivering the best service to all our guests! It is always very rewarding to receive... More 

Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is always clean, the rooms are comfortable and the chambermaids keep them spotless. We had to request a mattress topper and the pillows are rock hard so we asked for replacements, there is a menu of pillow options! but we were shocked when asked to pay 3 euros a day for them!! the basic wifi is rubbish... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, I would like to thank you for taking the time to write a review about your recent stay at Hotel SENTIDO Gran Canaria Princess. We are very proud about the variety and quality of the food that we offer to our guest, including the 3 or 4 different types of meat and fish that we offer everyday... More 

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

I was very impressed with this hotel, especially considering the low cost! The hotel is very modern and open, and I think it had recently undergone a refurbishment. It is not too far from the beach front and has easy access to other areas of the island with a bus stop just at the end of the driveway. The hotel... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to share your feedback about your holidays at the Hotel SENTIDO Gran Canaria Princess. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. I’m... More 

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