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SENTIDO Gran Canaria Princess

Certificate of Excellence
Avenida Gran Canaria 18, 35100 Playa del Ingles, Gran Canaria, Spain
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SENTIDO Gran Canaria Princess
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SENTIDO Gran Canaria Princess
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915 reviews from our community

Traveler rating
    350
    372
    137
    31
    25
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177
524
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

I guess for the price range you cant expect too much. Firstly let me talk about the area, playa del Ingles, to say it has been hit by the financial crisis is an understatement. It is comparable to Luton for those who have ever had the misfortune to be there, You feel constantly on edge. The "strip" is a no... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for choosing the Hotel SENTIDO Gran Canaria Princess to spend your vacations. We appreciate all of our guests’ comments, because they help us achieve top quality service levels. We wish to assure you that our service standards are very important to us and hence worked upon each and every day. I’m taking the opportunity to inform you that... More 

Wakefield, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is rated as 4 star and I would say that is about correct...perhaps a little more! We are a couple in late, late 40's! from the UK. Went end of March, weather was between 24-29 degrees all week, breezy occasionally...but very warm. Lovely. Plus points: The food is good and varied, we had breakfast and evening meal, both... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

We would like to thank you for having taken the time to comment on your recent stay at SENTIDO Gran Canaria Princess and we are very happy that overall you have enjoyed your stay with us. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. Our friendly and... More 

Greater London, United Kingdom
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed there for 6 days only but the atmosphere and the staff made it extremely pleasant even most of the guests there were double our age or more. Hotel and rooms: Great location. It is close to the city centre but far enough to have a quiet sleep in the night time. It is located in some distance to... More 

Was this review helpful? Yes
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, I would like to thank you for taking the time to write a review about your recent stay at Hotel SENTIDO Gran Canaria Princess. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. I’m taking the opportunity to thank you for your kind comments and... More 

Sittingbourne, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at other Princess Hotels but this was the first to the Gran Canaria Princess which is very modern in decor and style. Accomodation is comfortable and bedrooms a decent size and very clean. Poolside areas are good but in a busy period you might struggle for a sunbed - usual problem with towels left on the beds......... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel SENTIDO Gran Canaria Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. We are very happy and proud to offer an exceptional variety of food in our... More 

Worthing, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Review in bullet points 1. Reception at book in was quite frankly not good, fast but serious lack of info. One example, Got to room to find out safe didn't work, rang reception to find out I had to pay, why not mention an important necessity when booking in. Also really no info on anything apart from directions to room.... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel SENTIDO Gran Canaria Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. First of all I would like to thank you for you nice comments about our... More 

Kings Langley, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just spent a week at the Gran Canaria Princess. A nice hotel recently refurbished. Not much on offer for me in the hotel but plenty of facilities. My trip was made by the care and attention of 2 excellent waiters Cristian and Robert. A credit to the hotel. I dined alone each evening and they also made great... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for choosing the SENTIDO Gran Canaria Princess to spend your vacations. I really appreciate your gesture on my name and on behalf of the all the hotel staff, especially the one about Christian and Robert, I will make sure they receive your kind comments. Your gratitude and kindness means very much for all of us and it motivates... More 

Helsinki
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though the price for half board was a bit higher than we usually pay, it was all worth it. We extended our stay by another 5 nights after first 6 nights. The rooms are modern and practical. Clean. Perhaps, we missed hair conditioner as one of the amenities. Some thoughts of ours: - food was almost excellent, great variety... More 

Was this review helpful? Yes 3
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, I would like to thank you for taking the time to write a review about your recent stay at Hotel SENTIDO Gran Canaria Princess. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. I’m taking the opportunity to thank you for your kind comments and... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We went here in February 2015, the hotel recently had a complete renovation & is absolutely spotless, bright, clean, modern, trendy, with great facilities, friendly efficient helpful staff, beautiful pools and bars & amazing buffet breakfast & dinner. We went half board & the food was delicious, the restaurant had a wide selection of fresh, tasty good quality food (even... More 

Was this review helpful? Yes 6
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, we would like to thank you for choosing the Hotel SENTIDO Gran Canaria Princess to spend your holidays, as well as for taking the time to share your experience with us and other travellers. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. We are... More 

East Sussex
Top Contributor
63 reviews 63 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has been our siixth visit to The Princess. Another fabulous stay - this hotel never disappoints. Excellent standard of room. Common areas of hotel and rooms scrupulously clean. Quality and selection of food excellent. But the jewel in the crown the staff particularly those in the restaurant. Highly professional and polite, special mention for Antonio and Leo the restaurant... More 

Was this review helpful? Yes 4
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, we would like to thank you for choosing the Hotel SENTIDO Gran Canaria Princess for the 6th time to spend your holidays, as well as for taking to share your experience with us and other travellers. This will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding... More 

Dundee, United Kingdom
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bright, crisp, clean, modern decor throughout. Very well maintained and spotlessly clean. Bedrooms comfortable. Firm beds with pillow choice. Fridge in room ( I did not have to pay but thye do have locks on). TV with choice of language channels. Spa towels provided free of charge. Excellent lighting choice. Spacious balcony with table and chairs. Bathrooms very good overall.... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to share your feedback about your holidays at the Hotel SENTIDO Gran Canaria Princess. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. I’m... More 

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