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SENTIDO Gran Canaria Princess

Certificate of Excellence
Avenida Gran Canaria 18, 35100 Playa del Ingles, Gran Canaria, Spain
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SENTIDO Gran Canaria Princess
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1,052 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have just returned from a 10 week stay at the Gran Canaria Princess with my boyfriend. From arrival to departure we had no issues. Great food every day and night with a huge range of options to suit everyone, the room was lovely and relaxing and cleaned to a high standard everyday. The entertainment was good fun each night,... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Beautiful hotel Very clean Great food Fantastic rooms but and a big but the bar service includes a long school dinner type queaue often with 25 people Bar staff work very hard but they do not employ enough staff There are not many waiting staff in main dining room either Only place you get served more easily is the allinclusive... More 

Was this review helpful? Yes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely beautiful and modern hotel. Food spectacular. Visited the hotel Last year and have recommended it to several people. HOWEVER - The hotel had recently offered all inclusive which the majority of guests are. Previous reviews have complained about the different treatment of half board guests however I did not think it would be this bad. Currently the only place... More 

Was this review helpful? Yes 6
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, I would like to thank you for taking the time to write a review especially when you are still on your vacation at Hotel SENTIDO Gran Canaria Princess. I’m taking the opportunity to thank you for your kind comments and detailed feedback about our hotel facilities, the room and the service provided, I will make sure all... More 

Weybridge, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We have just spent a week at this resort and there are more cons than pros, let's start with the cons. The female reception staff we found rude and very unhelpful. If you book all inclusive you are treated like a second class citizen. The queues for the bar were ridiculous, you had to stand in an uniformed line, it... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
4 of 5 stars Reviewed 3 days ago NEW

Just returned from a 2 wk holiday, most of my stay was brill but hotel as a way to go to really make this a 4 star. Having to wait 20 min for a drink at night at the bar NOT good, pool bar paying customers only!! Not enough staff, charging for use of fridge yr room,charging 1 euro 20... More 

Was this review helpful? Yes 2
Gloucestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

It was mine and my boyfriends first holiday together and we came across this beautiful hotel at such an amazing price! To start off with i'll say the bad points, these points DID NOT ruin our holiday it's just for future purposes that could be improved. 1) When we arrived at the hotel we wanted to grab a quick drink,... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend & I stayed at this hotel for a week at the end of June.The location of the hotel was great with only a 10/15min walk to the beach & shopping centre & taxis/buses are very cheap. The hotel room was very spacious & clean, although fresh bedding and towels were not provided daily & the shower kept fluctuating... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very modern and minimalist. Everything in crisp colours and kept spotlessly clean - there are staff cleaning all day every day. Large pool area, always able to find a subbed - even on days where we went to the beach in the morning and returned mid afternoon there was always somewhere to sit. Food was great -... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, we would like to thank you for choosing the Hotel SENTIDO Gran Canaria Princess to spend your holidays, as well as for taking the time to share your experience with us and other travellers. This will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive... More 

Bristol, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great Hotel ! We travelled here on June 19th for a long weekend with 15 men varying in ages from 19-55 yrs ! The all inclusive was perfect for us ! Every drink ,including bottles of champagne , wine , cocktails ! Food was spot on for us as well . Plenty of activities during the day , volleyball ,... More 

Was this review helpful? Yes 4
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for choosing the SENTIDO Gran Canaria Princess to spend your recent stay. We are delighted to know that we have contributed to making your vacations unforgettable. We really appreciate your feedback about your experience as all inclusive guest. This will certainly motivate our team to continue delivering the best service to all our guests! It is always very... More 

Portsmouth, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I had mixed feelings about this hotel. It was a well-kept, clean building, with a very relaxed atmosphere, but it just wasn’t for me. I went with two other females for a girly holiday, but we felt a little out of place at times. The hotel is very ‘coupley’. Tables are always set for two, and the hotel rooms are... More 

Was this review helpful? Yes
MARIBELLOPEZREY, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to share your feedback about your holidays at the Hotel SENTIDO Gran Canaria Princess. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify it. I’m... More 

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