The hotel itself is not bad. The location is good, the staff is very friendly, rooms are clean, but I would never give it 4 stars. Rooms are on the small side. The sauna and fitness area is miserable and works in strange hours, Don`t even bother to look for it. The food might be ok for a 3 star... more

My wife and I had two weeks all inclusive at the Caserio and we had a great time. Two weeks of glorious sunshine, the hotel was very clean, the staff were excellent as was the food and room. Will definately go again very soon more

Just returned from a week at the Caseiro, spotlessly clean hotel, rooms excellent and the most comfortable beds we have ever had in a hotel. Went all inclusive, excellent value lots of different dishes to choose from although would have liked to see more potato dishes rather than chips and potato gratin. Pleasant staff and very helpful, nice pool with... more

Was put in this Hotel for 1 night by a member of staff from the Valentin Marieta as they were full when we got there . We had a very good welcome from the staff and found the restaurant staff to be very cheerful and friendly , often joking about . This happy atmosphere did not follow us to the... more

We have stayed stayed at several hotels in Playa Del Ingles over the past 12 years and are looking forward to returning to the El Caserio very soon. The hotel is mainly marketed to German holiday makers, so there are not usually many English people staying at the the hotel, but personally its quite a nice change to sit around... more

I stayed here with my partner and my parents for a week. We booked before we saw the reviews and were quite worried when we finally read them. I have to say that the reviews bear no relation to our experience here. We were very pleasantly surprised. The hotel is exceptionally clean. There was a good selection of food available... more

After booking our trip and reviewing here, I decided to keep the reviews a secret from my girlfriend. We were only there for 8 days (which were reduced to six due to arriving 11pm and leaving 7am), so I didn't want her to worry too much. It wasn't at all too bad. The staff were friendly for the most part... more

Don't book this hotel unless you are an arrogant German as this is definately a German hotel. And if i had been informed of this i would definately not have paid so much money for my much awaited holiday, so won't be booking with media travel again either. The food was good, but definately not 4*. All T.V channels were... more

We booked this Hotel as friends had already booked to stay here...big mistake. We assumed (quite wrongly) that as it was rated 4 stars it would be ok. The Hotel was that bad in terms of food - you wouldnt feed it to the dog. Great concern over the temperatures the food was served at - the hot food was... more