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Hotel Caserio

Avda de Italia 8, 35100 Playa del Ingles, Gran Canaria, Spain
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314 Reviews from our TripAdvisor Community

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Clacton-on-Sea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are bright and airy. Very clean, lovely walk in showers. The staff are friendly and helpful. Food was ok. I didn't like the wine with the all inclusive menu, tried red, white, rose and didn't like any so stuck to the sangria. Nice central location.

Helpful?
1 Thank Joycee43
Preston, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

we enjoyed our stay at this hotel. The greatest asset is its staff, from the personable gentleman at reception when we first arrived to the restaurant staff, all pleasant and very efficient. We would also particularly want to mention the quality of the food which pleasantly surprised us. Have 'only'given four stars, as there are some areas that do need... More 

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Thank serekunda1
Colchester, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just come back from a two week stay sorry I didn't book three weeks. I found the hotel good, rooms have been refurbished very modern bright and clean I was on the 4th floor lovely views of the surrounding area,over looking the pool The restaurant was busy,but the food always was well presented,and plenty to choose from,the staff all work... More 

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1 Thank Linnylops15
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Not much to add to the other reviews. Rooms are nice enough, wide range of food, location is fine. But the wifi is awful. I tested it in several locations, on both the paid and free networks and the connection was erratic and at best very slow. I asked three different reception staff if they were aware of the problem.... More 

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Thank Tony P
Lowestoft
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Spent a week over Christmas at this hotel on all inclusive basis. Rooms lovely and modern and clean. Food was buffet style with plenty of choice. Maids were a problem they start cleaning rooms from 8:00 and makes it difficult to sleep in as they talk loudly in corridors. We put do not disturb Sign on the door but still... More 

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2 Thank 589dih
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 26, 2015

The hotel is not by the ocean. The internet is not free and if you buy it, it only counts for one device. We reserved two rooms, but only received one. It has some nice games downstairs, but I'd suggest going somewhere else, both for price and amenities. Although, they do have comfortable beds.

Helpful?
2 Thank Keegan I
Delfin V, Gerente at Hotel Caserio, responded to this review

Dear Customer, Thank you for your review regarding your holiday in our hotel Caserio. We are glad to hear that you were happy about our confortable beds and some nice games downstairs by the pool area. Reading your review I didn't feel that you take the time carefully enought to read what we offer in our description in hotels.com. So,... More 

Travelers are raving about these Playa del Ingles hotels

Southampton, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 26, 2015

This is a very comfortable and clean hotel , we stayed for the first two weeks in November 2015.Our room was clean and very comfortable, enormous bed to get lost in. The furnishings are very functional and very white. The bathroom adequate and the shower worked perfectly with a continual supply of hot water. Towels were changed at the room... More 

Helpful?
1 Thank Barry H
Cork
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 24, 2015

Returned last Friday after a week at Hotel Cesario. This is our third visit in the last twelve months. We has a smashing relaxed holiday here again on this occasion. From day one of our stay we were treated extremely well. Loved the food the drinks the facilities. The staff without exception were welcoming and couldn't do enough to ensure... More 

Helpful?
Thank CorkVisitor2012
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 3, 2015

I agree entirely with the previous review by kiethfaulkner. This hotel had a few firsts for us unfortunately not good ones. There was no melon or fresh pineapple for breakfast the majority of days and when it was available it was not chilled. Omelettes were available for breakfast but again on most days there was no fillings such as ham... More 

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1 Thank steve4829
Hednesford, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 24, 2015

We stayed here for 2 weeks all inclusive and our first time in Gran Canaria and overall sorry to say that I wish I could have given them 5 stars as nice friendly, very clean comfortable rooms in a great location but unfortunately let down by too loud music round the pool during the day and terrible food. The food... More 

Helpful?
Thank keithfaulkner
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