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IFA Buenaventura Hotel

Ganigo 6 - Plaza de Ansite, 35100 Playa del Ingles, Gran Canaria, Spain
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IFA Buenaventura Hotel
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IFA Buenaventura Hotel
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1,446 reviews from our community

Traveler rating
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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Wrexham County, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had never been to the Canaries before, but have to say I can now see why it is so popular! Hotel was really good, rooms nice size, plenty of food at the buffets and although very large all areas very clean. Also you have the choice of pools and gardens with different atmospheres so if you want peace you... More 

Was this review helpful? Yes 1
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Dear IFA Buenaventura guest, On behalf of all the workers and employees of the IFA Buenaventura Hotel we would like to thank you for your sincere commentaries which we are sure will help other customers to get to know our hotel a little better. May we also thank you for your public appreciation of our hotel through TripAdvisor and we... More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just arrived back from a long weekend her with girl friends. Lovely large hotel with plenty of bars, eating options and sunbeds. Rooms very average, clean and just what we needed. With the option of a quite pool and more lively pool area with animations team will suit any type of holiday. The location of this hotel is only a... More 

Was this review helpful? Yes 1
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Dear IFA Buenaventura guest, Our customers’ happiness and satisfaction during their stay at the IFA Buenaventura Hotel motivate us to work every day with major enthusiasm trying to fulfil all our guests’ expectations and needs. Thank you for having chosen our IFA Buenaventura Hotel for your holidays. We do hope that we will be able to welcome you again very... More 

Buckinghamshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

There was 6 of us (We had 3 Rooms, 2 in each one) that came here all inclusive. The weather wasnt great, It would be sunny in the morning then the cloud would go in and some days it rained, but we still had a good time. Getting a sun lounger was awful! There was people waiting at 8am with... More 

Was this review helpful? Yes
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Good morning IFA Buenaventura friend!! All the members of the large IFA Buenaventura family would like to thank you for your commentaries about our hotel. We are very proud to hear that our hotel is being appreciated for its facilities and services. We do hope that in the future we may continue counting on your loyalty and be able to... More 

South Shields, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here a few times. This is a large hotel which is very well run with friendly staff at all levels. It has all the facilities that you could possibly want . The food is excellent with a varied menu , yes the dining room does get full and may be busy but as I have said it is a... More 

Was this review helpful? Yes 1
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Dear IFA Buenaventura guest On behalf of the management and the entire team of our IFA Buenaventura Hotel we would like to thank you for your generous commentaries and may we assure you that we will pass them on to all the hotel departments which contributed to your holiday enjoyment. We hope that we may count again on your company... More 

County Durham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The animation team work really hard to ensure everyone enjoys there holiday, if you dont want to take part they offer you a hello and check everything is ok , than leave you alone, excellent food variety at every meal, only a short walk to commercial centres for shopping, would recommend for every type of traveller

Was this review helpful? Yes 3
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Good morning, Thank you very much for sharing us your commentaries about your stay at our hotel. It’s a pleasure for us to be remembered back because of good experiences. We assure you that our commitment as workers and employees of the IFA Buenaventura Hotel is always determined and strong. All the members of our staff are being informed about... More 

Leverington, null, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent service on check in and the room comfortable and spacious. Choice of food in the dining room was limited and the lack of tea/coffee for half board customers were non existant during the day/evening . Apart from that, would recommend the hotel as it is in easy walking distance of the town and local bus station.

Was this review helpful? Yes
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear IFA Buenaventura guests, We would really like to thank you for taking your time and writing on Tripadvisor a positive commentary about your recent stay in our hotel. We appreciate that there are also clients enjoying and giving value on our service in our hotel and our little but beautiful island Gran Canaria. Please do not hesitate to contact... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice location, very happy about restaurant. Buffet was amazing and different everyday. The only bad thing was coffee, only filter coffee or awful coffee from automatic machine for the "all inclusive", but even when we paid for an espresso at the cafe, it was disgusting. Our room was perfect, apart from the bed which was on wheels, so annoying. A... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear Guest, Thank you for feedback published on Tripadvisor. We are very sorry to read that our cleaning service did not meet entirely your expectations and wish to tell you that we will keep in mind your comment. We would be more than happy to have another possibility to convince you of our 3 star services, With our best regards... More 

Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

As we arrived at the hotel we were told we had been upgraded to superior rooms. Great start! The hotel was very clean and had a great atmosphere. The food always varied and rarely disappointed us. The staff make this hotel, the waiters are lovely, especially Martin. The animation team where all lovely especially Marc and Patrick who kept us... More 

Was this review helpful? Yes 10
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear Guests, Thank you very much for taking your time to write us such a wonderful review on the Hotel IFA Buenaventura– it is always a pleasure to read the reviews, good and bad therefore we can both continue and improve the services we are providing our guests. We are overjoyed that you took full advantage of our facilities and... More 

UK Northern Lad
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew with Jet2 from Newcastle and had no problems at either end, all transfers went smoothly. Check in was good too, very pleasant front desk staff. We're a very quiet couple in our early/mid 50s but thoroughly enjoyed ourselves at this very large hotel. there are two swimming pool areas, one quiet, one lively which was well served by... More 

Was this review helpful? Yes 4
Karlstad, Sweden
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

the one thing i did not like was the wifi, it was very slow and you could just have it in the meeting bar witch is bad...... but overall i really really loved the hotel! the staff is very nice and polite. and i just loooooved the animation team so much they made my stay at the hotel some much... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear IFA Buenaventura guest, First of all we would like to thank you very much for having chosen the Hotel IFA Buenaventura for your recent stay in the south of Gran Canaria and also for your participation in TRIPADVISOR. We are really pleased to read that our entertainment was in accordance with your expectations. We will pass all your comments... More 

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