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IFA Buenaventura Hotel

3.0 of 5
Ganigo 6 - Plaza de Ansite, 35100 Playa del Ingles, Gran Canaria, Spain
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IFA Buenaventura Hotel
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IFA Buenaventura Hotel
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1,476 reviews from our community

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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Lovely stay, such a nice final family holiday. Would recommend to anyone! lovely treat in my mothers bedroom for her birthday, staff 100% spot on. professional, friendly and fun! thank you for our stay!!

Was this review helpful? Yes 3
Alicante Province, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just spent a week in Buenaventura hotel and have to say the food, rooms, and pool areas were so clean, excellent but the Animators absolutely made everyones holiday they were first class, each and everyone of them.

Was this review helpful? Yes 4
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review
Google Translation

Estimado cliente IFA Buenaventura, En nombre de todo el personal que forma parte del Hotel Buenaventura le damos las gracias... More 

Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in 1996, and knew that the location was good, and the rooms were spacious. The buffet selection of food is excellent. The only problem was the firm mattresses. Even two folded blankets did not help my friend's hip. The answer was to sleep on the settee!

Was this review helpful? Yes 3
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear Rosalind, First of all we would like to thank you very much for having chosen the IFA Buenaventura for your recent stay in the south of Gran Canaria and also for your participation in Tripadvisor. We are concerned about the differences in quality that you have experienced during your recent stay with us and we hope that you will... More 

Brighton
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We booked two weeks half board, we paid £718 via hotels4u that was for both of us just for the hotel but bearing in mind that was during Easter and the UK school holidays it was very cheap. The reception and pools where very well kept and beautiful the hotel is huge made up of four, eight floor blocks. It... More 

Was this review helpful? Yes 1
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear customer, Thank you very much for having chosen the IFA Buenaventura Hotel for your holidays and for the time you have taken to inform us about your opinion. After reading your commentaries we would like to say that we really feel sorry for not having fulfilled your expectations. We are working day by day to be able to offer... More 

San Francisco
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Good overall stay - for the second time. Centrally located - with a courtesy bus to the beach(for a small charge). 2 great pool areas - but be up early to get a sun bed! - they get reserved as usual - despite warning notices.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Dear Steven, Our customers’ happiness and satisfaction during their stay at the IFA Buenaventura Hotel motivate us to work every day with major enthusiasm trying to fulfil all our guests’ expectations and needs. Thank you for having chosen our IFA Buenaventura Hotel for your holidays. We do hope that we will be able to welcome you again very soon and... More 

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel with our 3 year old for 2 weeks all inclusive with jet2 holidays! Really enjoyed our holiday at this hotel, the weather was good the food was excellent and the entertainment was the best i have ever seen from a hotel. This hotel is probably the best 3 star hotel we have stayed in. Everybody who... More 

Was this review helpful? Yes 8
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Good morning, All the members of the large IFA Buenaventura family would like to thank you for your commentaries about our hotel. We are very proud to hear that our hotel is being appreciated for its facilities and services. We do hope that in the future we may continue counting on your loyalty and be able to welcome you again... More 

Essex, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had too post on here to says what a fabulous holiday we have had, we have just got back from a weeks holiday and wish we could have stayed longer. The hotel itself is really lovely, clean,food excellent something for everyone, the staff were great really friendly and helpful, our lovely maid Sandra kept our room great clean towels... More 

Was this review helpful? Yes 8
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Dear Mr.Tracey E, On behalf of the management and the entire team of our IFA Buenaventura Hotel we would like to thank you for your generous commentaries and may we assure you that we will pass them on to all the hotel departments which contributed to your holiday enjoyment. We hope that we may count again on your company and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We've (me, DH, 7YO and 3YO) just come back from staying at the Buenaventura on an AI basis. However, there were a few days when we didn't go back for Lunch as we had gone out. So, we arrived late due to our flight. Please be aware that when travelling with children and lots of luggage there is quite a... More 

Was this review helpful? Yes 2
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

•Good morning, Thank you very much for sharing us your commentaries about your stay at our hotel. It’s a pleasure for us to be remembered back because of good experiences. We assure you that our commitment as workers and employees of the IFA Buenaventura Hotel is always determined and strong. All the members of our staff are being informed about... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

my boyfriend 3 year old son and self returned from a 10 night stay on Tuesday great place and food (except breakfast) great weather. great hard working animation team and waiter service for drinks. The only downside to my holiday is I found the short man on reception probably a manager was not very helpful felt like he took a... More 

Was this review helpful? Yes
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear Nicola, First of all we would like to thank you very much for having chosen the Hotel IFA Buenaventura for your recent stay in Gran Canaria and also for your participation in our online questionnaire. We are satisfied that the overall valuation of your stay has been positive, but we apologize for the inconvenience you had with the staff... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just a quick review, we wanted to say a big thank you to the animation team especially Patrick, Marina and Diana! They all work so hard and deserve a lot of credit! They made our holiday and a lot of other people's as well!

Was this review helpful? Yes 4
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review

Dear Holly, We are happy that you have spent a great time with us. Hope to see you soon again. Best wishes from Hotel Ifa Buenaventura and all our Staff , specially from our animation team We hope to see you very soon!! Public Relations More 

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