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Koka Apartments

Avda. De Tenerife, 17 | Playa Del Ingles, 35100 Playa del Ingles, Gran Canaria, Spain
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed 5 weeks ago

Upon arrival we have been advised the pool is closed for two days - no advanced notice. May I suggest for service you come to an agreement with a neighbouring hotel and lease their facilities instead of simply recommending the beach. Towels are an issue - checked in late Friday no fresh towels until Monday. Very tired. Little atmosphere and... More 

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ApartamentosKoka, Director de Recepción at Koka Apartments, responded to this review

Dear Dave, All the clients should have been informed upon arrival by offering an alternative use the pool at a hotel, located only 300 meters from the Koka apartments. We regret that in your case it did not happen perhaps an oversight receptionist or a misunderstanding. Towels are changed three times a week. Monday, Wednesday and Friday We regret that... More 

Liverpool, United Kingdom
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed July 22, 2015

I personally would never have booked this hotel going off majority of the reviews on here but my lovely other half decided to book this without even telling me the name so I didn't get the chance. I lasted 3 nights in this hotel and then booked to stay in the Gold Hotel by marina which is when my holiday... More 

Was this review helpful? Yes 1
ApartamentosKoka, Director de Recepción at Koka Apartments, responded to this review

Dear Michelle, First I want to thank you've exposed your opinion about us, all opinions of our clients are very important. I deeply regret that your stay with us were not to your liking. In particular that the treatment of some of our employees were not correct. Unfortunately we can’t control the noises in the street, but we can move... More 

Travelers are raving about these Playa del Ingles hotels

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

Definitely the best decision in Gran Canaria near Playa del Ingles. It is close to everything. 1 min of walk to the nearest supermarket, where you can do grocery, 1 min of walk to the party place and bars, 5 min of walk to the yumbo center (shopping center) and 5 min to the beach. Cleaning every day (except Thursday... More 

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ApartamentosKoka, Director de Recepción at Koka Apartments, responded to this review

Dear Ada, Thank you very much for your comment because it helps us to continue improving in the future to provide better service to our clients. In Apartamentoskoka.com you can see our improvements. Sincerely Carmelo Guedes More 

London, United Kingdom
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 25, 2015

I did not have high hopes for my recent visit here during Pride week, my experience of cheap apartments in GC is (at best!) varied and the place looked in the photos like it could be run down or a bit iffy. I don't really like GC that much anyway so I was in my best Victor Meldrew mood when... More 

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ApartamentosKoka, Director de Recepción at Koka Apartments, responded to this review

Estimated Malcolm, Thank you very much for your opinion, have taken note of your suggestions and we will do everything possible to improve the deficiencies. Yours faithfully Carmelo Guedes More 

Manchester, United Kingdom
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 20, 2015

I didn't stay at this hotel, two of my friends did and I went to visit them for the day. Let's start with the good points... I didn't stay there Now the bad points... Everything else. Admittedly you pay next to nothing to stay there, but you get next to nothing in return The pool beds were ridiculously uncomfortable and... More 

Was this review helpful? Yes 1
ApartamentosKoka, Director de Recepción at Koka Apartments, responded to this review

The sunbeds in the pool are the kind of sunbeds that is in most of the resorts in our category. The apartments are equipped according to the category of the complex. In the pool bar it was advertised by a poster that would be closed during the month of May due to the low occupancy there this month. The Koka... More 

London
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 3, 2015

Very basic apartments, quite uncomfortable with no sofa (in the studio) or comfortable seating other than two plastic chairs on the balcony (both cracked) with a flimsy plastic table or two bar stools. Kitchen is very poor, not even any wine glasses (which are only €1.60 in the Spar). I've stayed here before, but this is definitely my last stay!... More 

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ApartamentosKoka, Director de Recepción at Koka Apartments, responded to this review
Google Translation

Estamos muy agradecidos por sus comentarios, el cual nos ha permitido ver algunas cosas donde estábamos fallando. Hemos solucionado las... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 12, 2015

Great location, 10 min walk from beach, large clean pool. Apartment was clean and towels changed every 2nd day! Would def. go back again! You get what you pay for, not sure what people expect! Supermarket across road and loads of restaurants / Bars within 5 mins.

Was this review helpful? Yes 5
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 6, 2015 via mobile

Upon arrival we were presented with a single room with one single bed on the fourth floor with no balcony the size of a broom cupboard, that was not what we paid for.  After some time with dealing with the reception,  we were told a couple was booked at that hotel, but did not show.  We were fortunate that due... More 

Was this review helpful? Yes 4
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 23, 2015

Booked this hotel as a first base whilst we were living in PDI, looking for permenant accommodation. Snoozed the a com for 4weeks. Upon arrival, building was very run down but room looked quite modern with a nice size balcony. Although that night, whilst watching tv in bed we were greeted by a cockroach. Hoped this would be a one... More 

Was this review helpful? Yes 3
Rochester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

We looked into Granc Canaria and was recommended by friends Playa de Ingles... Booking cheap flights I found this for £100 each 1 week self catering purely for the pool and the location from the 'nightlife' and shops. We arrived and it looks like a dated building but as do the majority of Gran Canaria which appears to have had... More 

Was this review helpful? Yes 2
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