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Sol Barbacan Hotel

Certificate of Excellence
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Avenida Tirajana 27, 35100 Playa del Ingles, Gran Canaria, Spain
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Sol Barbacan Hotel
Best prices for: 1 room 1 guest
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Ranked #9 of 137 Hotels in Playa del Ingles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Fersen82 Copenhagen
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380 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Copenhagen
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had high expectations on our stay at this hotell as it was pretty expensive, but we got suprised by the nice atmosphere and how relaxed this hotell was. The staff was always very service-minded, the cleaning was flawless and rooms were modern with nice furniture. The breakfast buffet and dinner buffet was in line what was expected with a... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Poor service at the breakfast, waitress are very rude. At a apartment shower not working. You have to do your own disses and before you can do it you need to go buy everything you need for doing that. Beds are very hard and second room so tiny... Not worthy of that many. We are very disappointed this place.

Was this review helpful? Yes 2
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Thank you for your review on Trip Advisor regarding your stay in our hotel. We are sorry to read that our hotel did not completely meet your expectations. As you can see in our satisfaction results, most of clients are usually very satisfied, but we will take into account all your remarks to improve in all those aspects you mention,... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Visiting with my family for 6 days. I am really angry with the poorly advertised hidden policies of the Sol Barbacan. On our last day here, and after a day's outing, around 4:30pm, we decided to spend a last afternoon in the pool. We had been to the pool almost every day of our stay with no issues, yet this... More 

Was this review helpful? Yes 2
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Firstly, I would like to thank you for your comments. Regarding to the swimming pool rules: It is true that we have rules for using our swimming pools, especially when we are talking about the safety of the children. Not all the swimming pool rules are written down on the general information board as our lifeguards, who are highly trained... More 

A TripAdvisor Member
5 of 5 stars Reviewed February 18, 2015

Great Location for Yumbo. Hotel very clean and modern. Bar food excellent value. Bungalows are great if on holiday with friends. Supermarket onsite and plenty nearby for drinks and snacks. Wifi connection was poor in Bungalow but fine near main hotel. Even being Melia silver rewards doesn't guarantee late checkout which was disappointing.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 4
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

I would like to thank you for your 100% rating and for mentioning our restaurant, bungalows and our supermarket. We have completely changed the Wi-Fi system and your comments allow us to optimally adapt the work ahead. We always value our MeliaReward costumers for their trust in our brand and always provide late checkout when our occupancy allow it. Unfortunately... More 

Pirkanmaa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

Excellent hotel with great location! Near Yumbo center, shops and restaurants. Spacious apartment with well equipped kitchen, separed bedroom with good beds. Warmed pool. Helpful and pleasant staff. Value for money!

Was this review helpful? Yes 2
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Firstly I would like to thank you for your feedback! I am glad that our location, apartment, good beds, heated pools and our staff were satisfying and that you experienced good value for money! I hope to see you back in Sol Barbacan. Kind Regards, Pedro Castro More 

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2015

We have just returned from a week at the Sol Barbacon and really enjoyed our stay. We stayed in one of the garden bungalows, which was perfect for us with our 2 young children and we spent a lot of the day relaxing on our private roof terrace. The buffet breakfast was excellent with lots of choice and freshly cooked... More 

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Thank you very much for your 100% valuation! It gives me great joy to read that you really enjoyed your stay in our garden bungalow with the private roof terrace. Thank you for mentioning our restaurant and our animation team. A big hug from Billy, who hopes to see you soon! Kind Regards, Pedro Castro More 

Mansfield Notts
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

I had booked the Sol Barbacan and unfortunately had to cancel for health reasons. I cancelled on the day before being due to arrive. I found my bank account had been credited with most of the money I'd paid the next day, could not believe service by Otel.com. Will hopefully be able the rebook soon with the Sol Barbacan. Thank... More 

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

I am glad that we could help you with the cancelation of your reservation and I hope that you will be able to visit us soon! Kind Regards, Pedro Castro More 

Cork, Ireland
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel /resort is listed as a 4 star, however it falls short of this grade in several areas. The plus points : * So very central and quiet . * Spacious & well equipped apartments. * Excellent and friendly staff overall * Up-market and spotlessly clean * Great TV channels and free Wi-fi. The negative points. * A tad... More 

Was this review helpful? Yes 4
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Receiving comments our guests, is of our biggest goal. We use this feedback as a tool to keep on improving our installations and services day after day because, like you said, there is always room for improvements. That is why we like to thank you for spending some of your time on writing us a review on Tripadvisor. We are... More 

London
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 21, 2015

Good service from all the staff. Though it is central, which was great for us, it is pretty quiet, which is also great. High quality evening buffet, with terribly more-ish desserts. Mostly families and from Scandinavia, Holland and Germany. Our little suite was quite large enough. Not a 4-star hotel in UK or capital -city terms, but not to be... More 

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

I am very pleased that you had a positive experience in Sol Barbacan and that you took the time for rating us! Thank you for mentioning our restaurant and our rooms. Hope to see you again in the future! Kind Regards, Pedro Castro More 

Playa del Ingles, Spain
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2015

In this beautiful hotel with very friendly people who work there. You fiel very welcome and the rooms and bugalows are nicely decorated. The buffet has a daily theme. A la carte dinners are very good. There is a small supermarked and in the area is a shopping mall. The distance to the beache is perfect to walk along a... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Thank you very much for your review! As the satisfaction of our guest is one of our priority’s, I am glad that we made you feel like home and that you enjoyed our bungalow and restaurant! See you next time in Sol Barbacan! Kind Regards, Pedro Castro More 

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