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Sol Barbacan Hotel

Certificate of Excellence
4.0 of 5
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Avenida Tirajana 27, 35100 Playa del Ingles, Gran Canaria, Spain
Sol Barbacan Hotel
Best prices for: 1 room 1 guest
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Ranked #10 of 137 Hotels in Playa del Ingles
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
SunSeaBeachLover Rotterdam (Netherlands)
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390 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rotterdam (Netherlands)
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited this appartement in november 2012 for two weeks. First time in Gran Canaria. We stayed in the main building and had good located rooms. The rooms were near the elevator and every morning we heard Noella (cleaning lady) talking with guests at the elevator around 08 AM ("Hola, que tal?"). She was always very friendly. The first day... More 

Was this review helpful? Yes 3
staines
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

this is our 3rd stay at the Barbacan & we leave today. We know the drill. We have two children aged 2 & 7. We had a room 465, sunny side of the hotel & away from the traffic (on the right side of the hotel as you look at it from the outside). It was great, clean & constantly... More 

Was this review helpful? Yes 4
Groningen, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited as a family with a young kid in the off-season and this hotel is very well-suited for such a visit: there're good baby beds and chairs and the relaxed atmosphere around the central pool area and the restaurant make it a very comfortable stay. The breakfast and dinner buffets are excellent. The breakfast buffet is complete and high... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is not bad but really its just average. Pool is pretty small rooms are fairly average but sufficient beds are ok for first few nights but you get a back ache after that. Breakfast is pretty good. Night time entertainment is pretty dull and boring. The cocktail bar is never open. If you are under 50 then I... More 

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Thank you for your remark about our hotel. Every opinion of our clients will help us to improve. Regarding to the swimminpool, I would like to inform you that we will make improvements this year by building a new swimmingpool, then we will offer to our clients three swimmingpool and two children pools. Depending on the time of the year,... More 

Copenhagen
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had high expectations on our stay at this hotell as it was pretty expensive, but we got suprised by the nice atmosphere and how relaxed this hotell was. The staff was always very service-minded, the cleaning was flawless and rooms were modern with nice furniture. The breakfast buffet and dinner buffet was in line what was expected with a... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Poor service at the breakfast, waitress are very rude. At a apartment shower not working. You have to do your own disses and before you can do it you need to go buy everything you need for doing that. Beds are very hard and second room so tiny... Not worthy of that many. We are very disappointed this place.

Was this review helpful? Yes 2
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Thank you for your review on Trip Advisor regarding your stay in our hotel. We are sorry to read that our hotel did not completely meet your expectations. As you can see in our satisfaction results, most of clients are usually very satisfied, but we will take into account all your remarks to improve in all those aspects you mention,... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 3, 2015

Visiting with my family for 6 days. I am really angry with the poorly advertised hidden policies of the Sol Barbacan. On our last day here, and after a day's outing, around 4:30pm, we decided to spend a last afternoon in the pool. We had been to the pool almost every day of our stay with no issues, yet this... More 

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Firstly, I would like to thank you for your comments. Regarding to the swimming pool rules: It is true that we have rules for using our swimming pools, especially when we are talking about the safety of the children. Not all the swimming pool rules are written down on the general information board as our lifeguards, who are highly trained... More 

A TripAdvisor Member
5 of 5 stars Reviewed February 18, 2015

Great Location for Yumbo. Hotel very clean and modern. Bar food excellent value. Bungalows are great if on holiday with friends. Supermarket onsite and plenty nearby for drinks and snacks. Wifi connection was poor in Bungalow but fine near main hotel. Even being Melia silver rewards doesn't guarantee late checkout which was disappointing.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 4
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

I would like to thank you for your 100% rating and for mentioning our restaurant, bungalows and our supermarket. We have completely changed the Wi-Fi system and your comments allow us to optimally adapt the work ahead. We always value our MeliaReward costumers for their trust in our brand and always provide late checkout when our occupancy allow it. Unfortunately... More 

Pirkanmaa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

Excellent hotel with great location! Near Yumbo center, shops and restaurants. Spacious apartment with well equipped kitchen, separed bedroom with good beds. Warmed pool. Helpful and pleasant staff. Value for money!

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Firstly I would like to thank you for your feedback! I am glad that our location, apartment, good beds, heated pools and our staff were satisfying and that you experienced good value for money! I hope to see you back in Sol Barbacan. Kind Regards, Pedro Castro More 

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

We have just returned from a week at the Sol Barbacon and really enjoyed our stay. We stayed in one of the garden bungalows, which was perfect for us with our 2 young children and we spent a lot of the day relaxing on our private roof terrace. The buffet breakfast was excellent with lots of choice and freshly cooked... More 

Was this review helpful? Yes 3
Barbacan_direccion, Director General at Sol Barbacan Hotel, responded to this review

Thank you very much for your 100% valuation! It gives me great joy to read that you really enjoyed your stay in our garden bungalow with the private roof terrace. Thank you for mentioning our restaurant and our animation team. A big hug from Billy, who hopes to see you soon! Kind Regards, Pedro Castro More 

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