just returned after nine days we were three couples who holiday every year together ,we all agreed this was the friendliest hotel we have stayed at. The staff were amazing and could not do enough for you A special mention to Frytos our bar waiter who shared our sense of humour and really made our holiday we enjoyed the music... More

best hotel have ever stayed in , Stayed in room 34 over looking the pool. On ground floor so no lifts and a very short walk to pool and restaurant . Very friendly staff. Taxis were outside the hotel at all times and bus stops just up the road. we went to puerto mogon on friday market day was good... More

We have just come back from 2 weeks holiday at the Riu Palace. The hotel & staff were excellent and we enjoyed our breakfast and evening meal - good selection/choices were available. Additionally, this is the first hotel in the Canaries where there was an excellent choice for a lunchtime snack by the pool. However, the entertainment in the evening... More

They serve Cava on arrival rather than Champagne - just so you know what you're getting as there is quite a difference. Great hotel though and I wouldn't hesitate to return. Views, food and service far superior to most holiday hotels.

Just for the record,I have stayed at Riu Palace many times. The glass of Champagne is offered to all guests upon arrival regardless of booking direct or package.If you book with Thomson you also get a bottle in your room as well as fruit.

We had the pleasure of staying at this hotel between the 13th and 17th of April 2013 (we would have stayed longer if it wasn't full after these dates) From the moment we arrived we were greeted by the friendly doorman who relieved us of our cases and welcomed very nicely by the receptionist. Because we booked directly with the... More

Am just about to leave this gorgeous hotel, having been here for the past week. We are quite fussy travellers but it is very hard to find fault with anything here. Everything is done to a very high standard, certainly far higher than most holiday hotels, and the staff are amongst the most friendly and helpful I have ever come... More

My wife and I visited Riu Palace Maspalomas for a relaxing week in the sun with two grown up daughters. Our rooms were spacious and clean with a partial sea-view and the food was excellent with a good choice at both breakfast and dinner. The key thing that made this hotel stand out for us though was the quality and... More

This hotel i always wanted to stay in when visiting plays del ingles, and glad we did. Had a great view with fantastic view of the dunes, and it was quiet, we did change rooms due to strong winds hotels and great hotels, but the rooms The rooms in rui palaces are spotlessly clean not what you would say 5stars,... More