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Hotel Riu Palace Maspalomas

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Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
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907 reviews from our community

Traveler rating
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to the Rui Palace, and it was as good the second time as it was the first time. The food is excellent, something to suit any dietary requirement. The rooms are spotless, and the staff are most helpful. My only disappointment was the room allocation. We paid for a sea view, but the room was... More 

Was this review helpful? Yes 2
Manchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a great weeks stay. The staff were very helpful and friendly, the pools and terraces were beautiful and very relaxing. The breakfasts and evening buffet excellent as were the restaurant meals. We had a great holiday!

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here during February. We had in fact booked this hotel in error having meant to book the RIU at Meloneras and I was a little worried before we arrived as it looked a little old fashioned from the website pictures. However, although the decor is a little dated I found this hotel to be very... More 

Was this review helpful? Yes 1
Bruges, Belgium
Top Contributor
82 reviews 82 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Third stay in a Riu Palace this year. Same formula as in the other Palaces: good, spacious room; excellent food; quiet pool area. This hotel has a beautiful location overlooking the dunes. What it has even more than the other Palaces is the excellent level of service. The staff are what separates this hotel from the other Palaces. Perfect!!

Was this review helpful? Yes 1
wigan
Contributor
17 reviews 17 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned to this hotel after a 5 year gap to find it exactly the same quality.....rooms, food , service excellent....evening entertainment dreadful. The restaurant and its staff cannot be faulted, staff ever present but totally discrete, choice of food (buffet) amazing (I am vegetarian and sometimes had a little difficulty but my meat eating partner never had any difficulty with... More 

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Senior Contributor
32 reviews 32 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel for our honeymoon and have not been disappointed. The rooms are top notch and the food is exceptional. All of the staff are lovely, everyone speaks as the pass by from the general Manager to the maintenance people. Simply a fantastic place

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Towcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at the Riu Palace last week and had a truly wonderful experience. The staff were friendly and courteoud at all times and the overall cleanliness was outstanding. We enjoyed the pool area and the bars and restaurants and whenever we had a query it was answered with patience and a smile. A faulty bulb was... More 

Was this review helpful? Yes 1
Solihull, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All of the staff were highly professional and courteous. Everywhere was very clean and most comfortable. The food was always of a very high standard. Pool areas are great and relaxing. Sauna, steam room are very enjoyable. Would return to this hotel again. Stayed February 2015. David UK Solihull

Was this review helpful? Yes 4
Gazza935k
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very large and luxurious hotel with a huge swimming pool and a smaller fun pool with massage jets and jacuzzi'. The majority of guests are German and the hotel is clearly orientated for them as it is for a much older crowd . The food is also very German kn influence but is top class quality. There is a... More 

Was this review helpful? Yes 4
Kaiserslautern, Germany
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second trip to the Canary Islands. We spotted this hotel last year while walking across the sand dunes and we were even more impressed with this choice throughout our stay. Excellent location, excellent staff & excellent food.

Was this review helpful? Yes 8
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