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Hotel Riu Palace Maspalomas

4.0 of 5 Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
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863 reviews from our community

Traveler rating
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97
580
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a superb hotel for a winter break . Set in a lovely environment. Staff very welcoming - a glass of champagne on the sun terrace while they sort out passports etc. Could not fault the food . The meals we had for breakfast and dinner were of first class quality - we were on half board . Varied... More 

Was this review helpful? Yes 2
Cornwall, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Staff are fantastic, the room clean, tidy, quiet. Food plentiful, tasty, plenty of variety, could have come back a stone heavier. Location shops, bar etc close enough to walk to but not too close to be noisy and annoying. Supermarket just over the road, and you are right on the beach. The wifi is only at reception and slow but... More 

Was this review helpful? Yes 1
manchester
Top Contributor
433 reviews 433 reviews
53 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Happy to agree with the previous reviewers in most cases. Exceptional cleaners and reception staff. Waiters varied this time as we had (almost) a different server each night - as we chose to stay where they initially allocated us. Yes, the bedroom walls are thin and noise carries but we've always found it very quiet especially at night (though TVs... More 

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derby
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

wonderful stay once again at this splendid hotel , staff this time seemed to be more friedly ,including the younger waiters giving out friendly hugs to departing customers if any thing could be improved 1) no wifi connection in bedrooms 2) the entertainment in the bar needs improving

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Guildford, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one week from 1st January. The hotel is immaculate and the staff are their greatest asset. We disliked having a table allotted for dinner for the entire stay, particularly as many of the tables for two are arranged closely in pairs meaning having a private conversation is practically impossible. Access to WI FI is... More 

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is an exceptional hotel in all areas including management,food, comfort, and importantly attention to small, though important details, as when the hotel manager called at our dining table to say goodbye last night. All of the staff operate in a seamless professional manner no matter what their station, and their raison d'etre is always customer focused. The rooms are... More 

Was this review helpful? Yes 2
London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at the Riu Palace on numerous occasions I must say you can not fault the Staff or service. What does annoy me about this hotel is that you have to pay 10Euros per day for WiFi in your bedroom. Surely in a hotel of this standard it should be included in the bedroom price. I have booked to... More 

Was this review helpful? Yes 3
Gloucestershire
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visit the Canaries quite regularly but this was my first time to Gran Canaria. The Hotel is a beautiful example of 50's, early 60's architecture and style of grand Hotels. The location was excellent, butting up to the very impressive sand dunes. The Riu Palace lived up to its 5* rating with just a few niggley little points. The... More 

Was this review helpful? Yes 2
Liverpool, United Kingdom
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have just been on a winter holiday to Gran Canaria and stayed at the Hotel Riu palace which was a superb place I must say the rooms were lovely and well maintained and the whole complex was a delight to behold. The pools dotted around the complex were fabulously looking but as the winds were blowing very cold it... More 

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
58 reviews 58 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I haven't written a review for a while but, having stayed at this hotel for Christmas/New Year and the exemplary service I experienced and witnessed its worthy of the effort. The hotel is managed by GM Roberto and he truly is top class manager! Excellent rapport visible with his staff, team player and interacts, seeks feedback and finds solutions for... More 

Was this review helpful? Yes 5
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Additional Information about Hotel Riu Palace Maspalomas

Address: Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Maspalomas 4*
Number of rooms: 368
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Also Known As:
Riu Palace Maspalomas Hotel Playa Del Ingles
Hotel Riu Palace Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#1 Spa Hotel in Playa del Ingles
#3 On the Beach Hotel in Playa del Ingles
#4 Luxury Hotel in Playa del Ingles
#4 Romantic Hotel in Playa del Ingles
#7 Family Hotel in Playa del Ingles

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