We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Palace Maspalomas

Certificate of Excellence
Hotel website
Hotel packages
Hotel deals
Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
Special Offer
Join us & get 500 Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Riu Palace Maspalomas
Professional photos View all
Browse nearby
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
Add Photo Write a Review

995 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    663
    234
    73
    17
    8
See reviews for
112
668
46
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (995)
  • Mar-May only
    (210)
  • Jun-Aug only
    (330)
  • Sep-Nov only
    (215)
  • Dec-Feb only
    (240)
All months
Rugby UK
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Every year we return to the RIU Palace Maspalomus in high hopes that there have been no dramatic changes to a Hotel that I always maintain sets the standard for others to follow. Sure enough our visit at the end of June for 2 weeks did not disappoint. The high quality service from everyone involved, the cleanliness of the rooms... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a fantastic holiday in Gran Canaria and so glad we stayed at the Riu Hotel!! The hotel was right by the sand dunes and the view was amazing. The hotel itself was gorgeous, especially the swimming pool and surrounding area. The friendly staff really made our stay special and we would definitely recommend. Wish i was still there... More 

Was this review helpful? Yes
Reading, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Faultless hotel and services. Everything there screens quality. The manager says they are going to have a refurb in 2016... I asked him why ? Unbelievable food, Ridiculous choice, all at the highest quallity. I will definitely return.

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had never been to Gran Canaria before and this was our first time in a Riu hotel. We were not disappointed at all with anything. The Hotel was well above our expectations. The staff on all levels were helpful. The rooms, restaurant, pools well in fact the whole Hotel was immaculate. We visited the Krystal Restaurant which was well... More 

Was this review helpful? Yes 1
Norfolk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Been to Gran Canaria 4 times now over a period of years and had stayed in hotels which were bad to average. Had always seen the Riu Palace Maspalomas and its ideal position overlooking the dunes. This year managed to get a good deal as single traveller so thought would give it a try as it looks impressive compared to... More 

Was this review helpful? Yes 1
Walsall, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this hotel in mid July and we were absolutely delighted with our choice. From the moment we stepped off the coach to the moment we left we were treated with nothing but kind, courteous, friendly and helpful staff. Our room overlooked the sand dunes of Maspalomas and although we paid a bit extra for it, it was well... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fabulous stay at the rui palace maspolamas from the 9th to 16th July 2015. We arrived very late and the hotel provided us with a cold buffet which was a nice and very welcomed touch. Although the decor is a little old fashioned and not to my taste this did not effect our holiday in the slightest.... More 

Was this review helpful? Yes 2
Kingston-upon-Hull, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel inside and out. The reception, bar and rooms were all opulent and immaculately decorated, clean and tidy. The restaurant service was great, the waiters and staff can't do enough for you, pouring your drinks and bringing a pot of fresh coffee with hot milk at breakfast time, or a pot of tea. Some of the food looked like... More 

Was this review helpful? Yes
Folkestone
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having been to this hotel 8 years ago, I was a little worried that it would not be the same. I needn't have worried as it was even better than last time. The staff are friendly, helpful and very professional. Room was lovely and large with a good sized balcony and comfortable outdoor chairs. Pool areas very nice but just... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited this hotel after our trip to Tunisia was cancelled. The booking was a little rushed, so we didn't really know what to expect from the hotel. Well... we weren't disappointed at all! We arrived late and were offered a cold buffet for dinner which was unexpected and a nice touch. When we got to our room there was... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Sea view(10)
  • Pool area(8)
  • Sand dunes(7)
  • Dress code(4)
  • Very good(3)
  • Reception staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

765 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (565)
Viewed
View from room (60)
Viewed
Room/suite (68)
Viewed
Pool/beach area (88)
Viewed
Hotel & grounds (119)
Viewed
Dining (47)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Bathroom (4)
Viewed
2:53
Videos (2)
Viewed
Other (175)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (184)
Viewed
Amenities (31)
Viewed
Double Room (22)
Viewed
Double Room with View (21)
Viewed
Pool (20)
Viewed
Restaurants and Bars (31)
Viewed
Suite (31)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (2)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Playa del Ingles
0.8 mi away
Bohemia Suites & Spa
Bohemia Suites & Spa
#2 of 136 in Playa del Ingles
4.5 of 5 stars 341 reviews
1.3 mi away
Seaside Grand Hotel Residencia
0.8 mi away
Gold By Marina
Gold By Marina
#1 of 136 in Playa del Ingles
4.5 of 5 stars 508 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Seaside Sandy Beach
Seaside Sandy Beach
#3 of 136 in Playa del Ingles
4.5 of 5 stars 757 reviews
12.4 mi away
Cordial Mogan Playa
Cordial Mogan Playa
#1 of 2 in Puerto de Mogan
4.5 of 5 stars 2,811 reviews
1.3 mi away
Seaside Palm Beach
Seaside Palm Beach
#2 of 66 in Maspalomas
4.5 of 5 stars 669 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay