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Hotel Riu Palace Maspalomas

4.0 of 5 Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
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Hotel Riu Palace Maspalomas
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Hotel Riu Palace Maspalomas
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840 reviews from our community

Traveler rating
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    7
See reviews for
97
563
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Basingstoke, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

From reading very mixed reviews we had set ourselves little expectations of the Riu Palace but from the moment we arrived we were amazed by the service. We were told to go sit in the sunshine and enjoy a complimentary glass of bubbly whilst they checked us in and sorted the room for us, perfect after an early morning flight.... More 

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

stayed at the hotel with my family for a week of winter sun in November, can't fault the hotel staff, very friendly and nothing was to much trouble for them, rooms were clean but could have done with a bit of decorating as paint was coming off in places. Safe in the room, but could not believe there was a... More 

Was this review helpful? Yes 3
Luton, Bedfordshire
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let's start by saying what we found bad about our holiday: The wind. It was very windy for at least 6 of our 14 days, but did not cause much of a problem in the hotel. What was not too good? The area around is very good if you like large lunches but if all you want is a sandwich... More 

Was this review helpful? Yes 2
Torquay, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have just returned from a week's stay at The Riu Palace and I have to say that it was terrific. I had booked with a little trepidation following some of the remarks by reviewers on here BUT it's a great hotel that is not quite excellent but pretty near. As far as the positives go; the most significant is... More 

Was this review helpful? Yes 3
Lund, Sweden
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location, pool area, service, rooms and half-board but the Internet in the lobby was unstable and slow (this is a nice description) and there where no possiblitiy of even getting wifi in the rooms. Even if roaming costs are coming down in the EU the lack of wifi in the room is not up to date.

Was this review helpful? Yes 2
Robin Hoods Bay, United Kingdom
Senior Reviewer
10 reviews 10 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from our second stay at this fabulous hotel and we were not disappointed again. Beautiful people always smiling and couldn't do enough for us. The room spotless and very comfortable beds. It was my birthday whilst there and a complimentary bottle of bubbly and chocolates and fun designed towels on the bed to boot! Love this place the... More 

Was this review helpful? Yes 3
lincolnshire
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband had a wonderful and relaxing week at this hotel and found the all the facilities to be just right for us. The pools are in wonderful settings with Jacuzzi pools, and relaxing water beds and there is more than enough sunbeds for everyone. The food was great with an excellent choice for breakfast and evening meal. We ate... More 

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a hotel which I have visited practically every year for more than 20 years! Yes, over the year the hotel has changed and is less Palace and more 4 stars these days but a very good 4 star with excellent staff, food and amenities. Yes, here and there, it is in need of a refurbishment which I understand... More 

Was this review helpful? Yes 26
london
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 19, 2014

Have been here a number of times and still enjoy going back. It must be due for a refurbishment at some point but lets hope they choose a design team that has more class and taste than some of the Riu chain refurbishments as the referb of the Don Miguel, to name one, is left looking tacky and a bit... More 

Was this review helpful? Yes 5
Leeds
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 8, 2014

A really fabulous getaway hotel with all the luxury of yesteryear and all the conveniences of today. The room was well decorated and roomy with a great big balcony with beautiful views. We really enjoyed our week and would recommend this hotel to anyone. My wife and I ate in both the crystal restaurant and the main buffet restaurant which... More 

Was this review helpful? Yes 4
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Additional Information about Hotel Riu Palace Maspalomas

Address: Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Maspalomas 4*
Number of rooms: 368
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Also Known As:
Riu Palace Maspalomas Hotel Playa Del Ingles
Hotel Riu Palace Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#1 Spa Hotel in Playa del Ingles
#3 On the Beach Hotel in Playa del Ingles
#4 Luxury Hotel in Playa del Ingles
#4 Romantic Hotel in Playa del Ingles
#7 Family Hotel in Playa del Ingles

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