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Hotel Riu Palace Maspalomas

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Avenida Tirajana s/n | Playa del Ingles- Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
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Hotel Riu Palace Maspalomas
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927 reviews from our community

Traveler rating
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104
622
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When I checked in, I immediately wanted to hate this hotel when they told me there was no wi-fi in the rooms. It is 2015 !!! It must be the first hotel I've stayed in years that doesn't offer wi-fi. And people were complaining that the reception by the common areas was very slow However, I soon changed my mind... More 

Was this review helpful? Yes 1
Chesterfield, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 7 night stay. Reception didn't tell us that there was a 20 Euro charge for the safe. We didn't find this out until we got our bill at the end of the week. Very naughty! Rooms have no soundproofing . Could hear conversation, snoring and coughing in room next door. Evening meal is apparently in 2 sittings... More 

Was this review helpful? Yes 3
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

+ nice location + great sea-view + nice outdoor breakfast area - no wifi in the room, only in the lobby. horribly slow. - arround 7 .a.m. nearly all sunbeds/umbrellas are taken (reserved with towels). although thats forbidden, the staff ignored that problem consequent

Was this review helpful? Yes 5
Ramsgate, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff could not do enough to please you and the management team was always around to make sure everything went nice and smooth. The food was one of the best quality we tried so far in Canary islands. Very nice location as It’s built right on the dunes and only 3-5 euro taxi drive from night time activities and large... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ok, lets cut to the chase, would I recommend this hotel to friends or family or even spend my own money here again ? - the answer, without hesitation ! The whole hotel is really well run and the staff are excellent, very friendly and welcoming and nothing was too much trouble. Even when we were booking in at reception... More 

Was this review helpful? Yes 5
Gamlingay, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 13, 2015

Just arrived back yesterday. Accommodation, food, service just as great as last year. The staff were very welcoming and friendly. Knowing which table is yours for the entire holiday is fantastic, the waiter remembers your choice of drinks. The variety of choice regarding food in the evening and at breakfast is phenomenal. If you like fish they provide a very... More 

Was this review helpful? Yes 3
Ledbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

We arrived late afternoon and were greeted with a glass of fizz when we had checked in. The hotel is split into 2 by the lane to the dunes with the bar and lobby areas on one side of the hotel and the restaurant on the other! Staff were all very courteous and friendly nothing was too much trouble. The... More 

Was this review helpful? Yes 3
Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 5, 2015

(Couple, 31 years old) We have stayed at the Hotel Riu Palace Maspalomas two times. First time in October 2011 and the second time in October 2014. The first time we were quite impressed and that´s why we came back. Much is the same: Pleasant rooms, nice breakfast, good location and lots of elderly germans. :-) However the hotel has... More 

Was this review helpful? Yes 5
Bournemouth
Top Contributor
65 reviews 65 reviews
43 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed April 2, 2015

Once again we have visited what is still our favourite hotel. Please note despite its name the hotel is actually on the Playa de Ingles side of the sand dunes and a long way from the lighthouse at Maspalomas. However that makes it a lot closer the Yumbo centre and nightlife in that area. Although we had not been there... More 

Was this review helpful? Yes 13
Germany
Top Contributor
77 reviews 77 reviews
49 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed March 30, 2015

I loved the evening entertainment. Each night there was ball room dancing. Many couples enjoyed the music. The dance ends and the older people take a rest. Check out which show you might enjoy. The drink prices are affordable and the clients are happy after each show.

Was this review helpful? Yes 2
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