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Hotel Riu Papayas

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Avenida Gran Canaria, 22 | Playa Del Ingles - Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff was great! I tried to speak as much Spanish as possible, because one really should try, but everyone assisted me with English when I met my limits. Everyone was lovely and patient, even when'd dealing with ridiculous visitors! However, I think that ultimately this was not a place that I was looking for. The outdated decor did not bother... More 

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London, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 9, 2015

We go to this hotel once a year, its a little dated now, and could do with a serious refurbishment, but you cannot knock the service and food quality. You are treated like a customer and with respect. Looking forward to June 2015!

Was this review helpful? Yes 2
Kent, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 17, 2015

Had a 10 day all inclusive holiday with my boyfriend in October 2014 and will definitely be coming back again. Everything was brilliant right from the start. As soon as we entered the hotel we was made to feel welcome. A chilled glass of bubbly was given while we checked in along with 2 beach towels if we wanted to... More 

Was this review helpful? Yes 2
Las Palmas de Gran Canaria, Spain
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 6, 2015

Stayed here 3 times in last few months as I am living in Las Palmas at moment. I stay there as it is good location to where I meet friends etc so a short walk. 2 times got a decent price so it was ok. Last stayed NY Eve and it was quite costly. 2 times got an ok room.... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed for 9 days over Xmas/New Year and could not have been more pleased with our choice of hotel ! Great location and within walking distance of all the sights. Our welcome was one of the best I've ever experienced, both Juan Perez and Angel on the front desk are an asset to Riu Hotels ! After British Airways... More 

Was this review helpful? Yes 1
Level Contributor
157 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
2 of 5 stars Reviewed November 23, 2014

Checkin was quiet an ordeal and a slow process. The ground floor is clean and well laid out. The room was very disappointing and outdated. The room also smelled like disinfectant so reminded us of a hospital so needless to say it was an unwelcoming scent. Breakfast wasn't much better. Buffet style so when catering for such a large number... More 

Was this review helpful? Yes 5
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 19, 2014

Stayed here September 2014 and whilst the main guest areas of the hotel are all impressive, the rooms themselves do need an upgrade. Saying that, the rooms and all other areas are spotlessly clean, spacious enough and good sized balconies. Food is very european but very good and a large selection so you'll always find something you'll like. The staff... More 

Was this review helpful? Yes 5
Albuquerque, New Mexico
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 5, 2014

Each room has the balcony..beware of AC noise before picking up the keys,somewhat aged rooms but clean and large. Food is excellent ,walk to the beach..weather,sites prices superb!Be sure you rent a car,free parking.Be sure you visit Las Palmas,try local tapas,water parks,go around the island. Beach,promenade see port are great attractions.

Was this review helpful? Yes 6
Leicester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 1, 2014

Good and Bad ! Start with the good great pool! clean, good food, not so good entertainment if you want to be entertained best go into town and find a bar! we did see a four tops tribute band who were good the rest not great. Rooms small and dated (but clean) beds are more like bunks very hard (ouch)... More 

Was this review helpful? Yes 4
Tuscany, Italy
Level Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed March 14, 2014

The rooms need a brush up! Big bathroom but nowhere rack to put things! If you check in after 12.30 you cannot get any beach towels as it s open only from 9-12!! WIFI is payable, but no reception in the room. Regarding food, half board is fine but you re fixed for either 6 or 8 pm.

Was this review helpful? Yes 6
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Room/suite (6)
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Hotel & grounds (2)
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Dining (1)
Other (11)
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