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Hotel Riu Papayas

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Avenida Gran Canaria, 22 | Playa Del Ingles - Gran Canaria, 35100 Playa del Ingles, Gran Canaria, Spain
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1 room 1 adult
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Hotel Riu Papayas
Hotel Riu Papayas
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190 Reviews from our TripAdvisor Community

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Prague, Czech Republic
1 review
3 of 5 stars Reviewed 6 days ago NEW

After arrival a change of a room was the first thing what was told to us. Change was for worse room without kitchen. The room and bassicaly whole hotel is old-looking, imitation of marbel everywhere, old furniture.. Food seemed pretty good to me except crowds. It's two big hotels in one. (Flamingo and Papayas). In time of vacation (January) there... More 

Helpful?
Thank grunger2016
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are very sorry to read that our hotel did not live up to your expectations. We would like to inform you that this hotel we undergo a thorough refurbishment this year and will reopen in June as a completely new facility.... More 

1 review
4 of 5 stars Reviewed January 5, 2016

Very good friendly and efficient staff including Juan Perez on reception and Victor our waiter . Food good and varied , the New Years eve gala buffet was fantastic.It is a pleasant 15 minute stroll to beach but if you want authentic Spanish tapas outside of the hotel head over the footbridge to San Fernando district about 10 minutes walk... More 

Helpful?
Thank Mark G
London
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 4, 2016

I came to this hotel for the last leg of my holidays to experience some "luxury" after having stayed in a cheap 2 stars. The first impression was not great: - the pool was frozen: nobody would go anywhere near it except people used to the North Siberian Sea. What's the point of having such a nice designed pool if... More 

Helpful?
2 Thank TravelGep
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Just returned from this hotel, stayed in the Riu Papayas. The staff are exceptional nothing was ever a problem for them, Juan Perez was the reception manager, his knowledge of the area and his kind manner was amazing. The rooms although dated were very comfortable and very clean, the grounds were very pretty with a great although cold pool. We... More 

Helpful?
Thank Lottie1806
Manchester, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 31, 2015

Good location. Ten to fifteen minutes walk to Yumbo and other nightlife - or 3 Euros in a cab. We found the staff to be very friendly and accommodating. The hotel was spotless, although rooms are a little dated now. We thought all the rooms were apartment style but they are not. Our mistake. The Papayas is hotel rooms while... More 

Helpful?
1 Thank PAUL A
Great Missenden, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 29, 2015

Nice old hotel ,lovely pool and nice gardens ,only one Dining room ,could not really be classed as a Restaurant ,large selection of foods on offer ,however only Buffet style meals in the evening ,rather disapointing for a large hotel .Only one electrical socket in the bedrooms ,so bit difficult for charger's for phone's or IPAD

Helpful?
1 Thank Vanessa C
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2015

Stayed at Riu's before and this one was just like the others - very friendly staff always willing to assist. Very clean and well maintained. The selection of food was brilliant with plenty to eat. The beds were a little on the hard side so 2 weeks stay would have given most people a few back pains but other than... More 

Helpful?
1 Thank David S
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 22, 2015

The best attribute of this hotel is its staff who made us feel at home from the moment we checked in. The swimming pool is just as what we saw in the pictures and the food was impeccable, with fresh different dishes cooked every single day and a great variety of food. It's close to Yumbo centrum and a free... More 

Helpful?
2 Thank AndyLondo_
Puyallup, Washington
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2015

We have stayed two years in a row at this hotel with a package deal from a German tour company which is pretty inclusive from the airport shuttle on. You don't have an ocean view, but there is a beach shuttle that runs frequently. Public transportation is cheap and easy for getting around the island. Food and staff are great!... More 

Helpful?
3 Thank walker201515
Norwich, England, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 1, 2015

After reading some of the negative comments, I did not know what to expect but our holiday got better and better each day! My husband is quite fussy so we tent to book expensive hotels, but this time I put my foot down and decided to take a risk and I am glad I did. The rooms are dated but... More 

Helpful?
2 Thank Magdalena A
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