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Hotel Neptuno Gran Canaria

4.0 of 5 Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
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Certificate of Excellence 2014
Hotel Neptuno Gran Canaria
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Hotel Neptuno Gran Canaria
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691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Neptuno Gran Canaria
See the most recent reviews
Worcester, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Husband and I wanted a quick get away, so found this hotel, and after reading the reviews we thought we would try it out, and it didn't disappoint, we have been to Gran Canaria before, so hear we was again at the end of September, weather was lovely and warm, The Neptuno Hotel was lovely, clean and very Comfortable,... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Neptuno this August and loved every minute of it. Great food (not dated as some reviews say), clean and comfortable rooms (though I could've done with an extra pillow) and a lovely relaxing pool area. Only negative would be that you're quite a way from the beach but with the Yumbo on the doorstep it has... More

Was this review helpful? Yes 1
Lincoln, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well I return to this hotel for 2 weeks at the end of August 2014 following my first visit last year. All I can say is that it was as wonderful as I found it the first time, I even had the same room as last year. Staff remembered me from last year, even though i look quite different now... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here September 2014 very nice staff, great area, great food, 100% recommend and the location is to meet every ones needs we asked for a few things before we arrived and we got every thing we asked for this should be a 5 star

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2014

Stayed here in September 2014 for a week. 4* hotel was great, clean, tidy, and very nice staff. Bed was a little uncomfortable but room was clean and tidy and cleaned everyday. Hotel is very close to nightlife and this made it ideal for adults, friends and couples to access the Yumbo. Food excellent, but not always to my taste.... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed October 21, 2014

My partner and I have just returned from a 9 night stay at the Neptuno in Playa Del Ingles. The hotel sparkles, the whole place is kept lovely and clean and first impressions are excellent. The staff are very efficient and welcoming, we thought Cecilia in the restaurant stood out. We were here the same time last year and noticed... More

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London, United Kingdom
Top Contributor
54 reviews 54 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 18, 2014

I stayed here with a group of friends on a short break. Very clean hotel, all branded drinks and bar stays open until 2pm. Food was so so but nothing to write home about. My room was at the side of the hotel and overlooked the boundary wall ! There was a one or two male/female couples and everyone else... More

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Alexandria, Egypt
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2014

My first stay at Neptuno was a positive experience in every respect. First, the check in was quick and very efficient. I arrived late at night after the restaurant had closed, yet I found a cold meal ready for me in the restaurant. The all inclusive package proved to be very convenient as you don't have to care about anything.... More

Was this review helpful? Yes 1
London, United Kingdom
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2014

Check in was efficient and friendly (note you need a €10 deposit for the room safe and they charge "rent" at a rate of €2 a day - best you do this when you check in). We had asked for a higher room facing the pool - the hotel obliged. Room was clean (although I think bathrooms could be updated),... More

Was this review helpful? Yes 2
Bristol, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 8, 2014

Stayed at this hotel between 2/10/2014 and 7/10/2014 and whilst i know the hotel has had great reviews you never quite know what to expect when you get there. Well it exceeded my expectations, Like many others i requested a pool view from either the 4th or 5th floor and thats what i got. ( Thank you Laura) I stayed... More

Was this review helpful? Yes 4
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Additional Information about Hotel Neptuno Gran Canaria

Address: Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Neptuno Gran Canaria 4*
Number of rooms: 171
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Also Known As:
Neptuno Hotel Maspalomas
Hotel Neptuno Gran Canaria Playa Del Ingles

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Dining (12)
Pool/beach area (48)
Room/suite (38)
View from room (7)
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Room/suite (6)
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