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All 139 Playa del Ingles hotels

Hotel Neptuno Gran Canaria

4.0 of 5 Hotel   |   Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
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Hotel Neptuno Gran Canaria
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Ranked #17 of 139 hotels in Playa del Ingles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Sue C Birmingham, England, United Kingdom
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623 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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English first
Birmingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a very enjoyable week at this hotel. As this was adults only there was a very relaxed atmosphere. Nice and quiet. Clubs and bars are close by and its not too far to walk to the beach, however this does require you to walk down hill (which means you must walk back up). the welcome received by... More

Was this review helpful? Yes 3
Ipswich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from another, on the whole, Good stay at the hotel neptuno. If your looking for a lively hotel then this won`t be for you. Its nice and quiet, with not a lot of entertainment, which is how we like it ... there are plenty of clubs and bars close by if you want them . The only slight... More

Was this review helpful? Yes 2
Birmingham, England
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have enjoyed 10days all inclusive at this wonderful hotel! First class service, wifi good addition, food was varied and of a good quality! If you plan to go out in yumbo this is the place to stay!!! Only a short walk to the beach... Be aware of noise from yumbo though if you want peace on nights this is not... More

Was this review helpful? Yes 4
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was lovely; ideal for relaxing in the sun. It is right on the Yumbo centre but doesn't get a lot of noise at night time. Only a €5 taxi ride to the beach. The hotel staff were really friendly and I was pleasantly surprised at how good the all inclusive buffet was. We had booked a double room,... More

Was this review helpful? Yes 1
Top Contributor
76 reviews 76 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a nice time in this hotel , Rooms are large we had a pool view and it wasn't too noisy . Location is ideal for yumbo but not for beach. Food at hotel is avg buffet for breakfast and dinner was not great . We ate out mainly for evening meals . Would not stay again

Was this review helpful? Yes 2
Paignton, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

nice welcome by reception staff but dissapointed there was no one to help me with my bags as there are a lot of stepsand the cava they offered was warm.Had to change my room as it bordered on the mane street and it was like living in the middle of piccadilly circus in fact they supply ear plugs in all... More

Was this review helpful? Yes 2
Helsinki, Finland
12 reviews 12 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 12, 2014

This was my third time. First impression was suberb but it started to fade away in about week.. The room was modern, clean and everything what i was expecting. The welcome packege was awesome, really!! View and location,. perfect. Especially i loved the facilities in the room. Gym...well...lets just say it was better than nothing and free weights! Very important.... More

Was this review helpful? Yes 8
Laura I, CM at Hotel Neptuno Gran Canaria, responded to this review

Thank you so much for leaving your comment, We really appreciate we you have took your time in writting us your experince, even if is good or not, beacuse this is the only way to improve our services. I will spread the word with your comments. So thank you again and please write me if you need anything, my email:... More

Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed here end of June 2014 for 10 days all inclusive, the guests are mixed, if you are open minded and you don't want hassle of kids, then this hotel is fine. There were about 80 per cent gay, and the rest was normal couples, also there was a ver high per cent of Germans at this hotel, all in... More

Was this review helpful? Yes 6
Laura I, cm at Hotel Neptuno Gran Canaria, responded to this review

Thank you for leaving your comment. Afterwards I hope you have enjoyed your time and the weather on Gran Canaria!! If you need anything, just write me an email: laura@grupomur.com Thank you, Laura More

Abergele, United Kingdom
Top Contributor
145 reviews 145 reviews
26 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed July 11, 2014 via mobile

Stayed here for a week in June and had a wonderful holiday The room was clean and comfortable and spacious and was cleaned with towel change every day We overlooked the pool as we were on the first floor and was never disturbed at night by any noise from the Jumbo centre The food was excellent, best all inclusive dinners... More

Was this review helpful? Yes
Laura I, CM at Hotel Neptuno Gran Canaria, responded to this review

That sounds amazing!! Thank you so much for comming and for leaving your review! Please, don´t hesitate in contact me for your next booking! We are really looking forward to meeting you soon again:) My email: laura@grupomur.com Best wishes, Laura More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

From the glass of Cava offered at check in, to the use of facilities extended beyond checkout time, a truly relaxed and enjoyable week with everything taken care of. Loved all the small touches like waiter bringing glasses of Sangria around to everybody by the pool at noon each day. Food was excellent. Loved the breakfast buffet with Omelette station... More

Was this review helpful? Yes 2
Laura I, CM at Hotel Neptuno Gran Canaria, responded to this review

Thank you so much for leaving such a lovely review! Thank you so much and we are looking forward to meeting you again! For anything you need and even for your next booking I would appreciate if you contact me directly.) My email: Laura@grupomur.com Best wishes, Laura More

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Additional Information about Hotel Neptuno Gran Canaria

Address: Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Neptuno Gran Canaria 4*
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Also Known As:
Neptuno Hotel Maspalomas
Hotel Neptuno Gran Canaria Playa Del Ingles

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Pool/beach area (48)
Room/suite (38)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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