Arrived 12th December for 7 nights so far I've found that check in staff on reception need some retraining (male member of staff in particular) in both check-in service & hotel procedures. Weren't offered glass of cava, were not told about wifi service available, not informed about how the all inclusive service works we felt like the team member could... More
- Also Known As:
- Neptuno Hotel Maspalomas
- Hotel Neptuno Gran Canaria Playa Del Ingles
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