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Hotel Neptuno Gran Canaria

4.0 of 5 Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
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Certificate of Excellence 2014
Hotel Neptuno Gran Canaria
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Hotel Neptuno Gran Canaria
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691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Myself and two friends stayed here at the end of September. The hotel is in a great location, the staff cannot do more to help. We were all inclusive and the food and drink was great, loads of choices. Would defiantly return!

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was the second time myself an three others stayed at NEPTUNO just like our first visit it was fantastic the location being the main thing so you don't need to worry about taxis to an from the yumbo centre the all inclusive is great even for vegetarians drinks are the all imported an definitely hit the spot it's much... More

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Edinburgh, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for the first time for a week in October and could not have had a better time. Very sharp and efficient on arrival, got offered a glass of fizz while we were waiting to check in very smooth set up. We had requested a high floor with a pool view and that`s exactly what we got... More

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Weymouth, United Kingdom
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 3 return stay at thus hotel and I can say it won't be my last. Let me tell you why I love this hotel. 1 - The amazing staff. They all make you feel so welcome, will do anything they can to help. They smile and really do care about giving you amazing service. Rafiel the barman,... More

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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just arrived home from our third stay at the Neptuno, we booked two rooms and our pool view request was honoured just a shame the rooms were on the first floor and in the corner but receptionist said the hotel was full so we were unable to move. The room as always was spotlessly clean and as returning guests we... More

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Pontardulais, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from a weeks stay at Hotel Neptuno - room 417 (fourth floor). Our welcome on arrival could not have been better, attentive, efficient, smiling and friendly staff everywhere. General decor very good and very very clean, classically modern Spanish. Food is fantastic with a broad selection of fish, roast meats (everything), pasta, salad, vegetarian, fruit, deserts, ice-creams, pastries,... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Always a pleasure to stay in such an excellently run and welcoming hotel espically with the closeness to all local amenities and nightlife. I highly recommend this hotel and can only say good things about staff and facilities x

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Newcastle upon Tyne, United Kingdom
Top Contributor
63 reviews 63 reviews
43 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another excellent stay at the Neptuno. This is a cosmopolitan hotel near the Yumbo centre and about a 15 minute walk to the main beach promenade in Playa Del Ingles. The 4 star hotel gets a high level of repeat business and is a mix of both straight and gay guests. I’d say this time it was 50/50 as I... More

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Arnhem, The Netherlands
Top Contributor
62 reviews 62 reviews
8 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel is close to Yumbo, this is an advantage. I also find it an advantage that the hotel is only suitable for adults. The disadvantage I find that the price is too expensive for the room. This hotel is not worth it. The cleaning lady has on two occasions things thrown away, things that I wanted to keep. Cleaning... More

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Oslo, Norway
Top Contributor
91 reviews 91 reviews
46 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing service. Good location, closest neighbour to the yumbo centre, with a great deal of entertainment, shops and restaurants. Nice rooms. A bit boring gym. Again service is great. Descent air-con. Mini safe. Tv. Mini bar. Helpfull staff. Double bed could have Been a king size, rather than two beds. Sun beds available at all times. Free sangria at noon.... More

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Additional Information about Hotel Neptuno Gran Canaria

Address: Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Neptuno Gran Canaria 4*
Number of rooms: 171
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Also Known As:
Neptuno Hotel Maspalomas
Hotel Neptuno Gran Canaria Playa Del Ingles

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Pool/beach area (48)
Room/suite (38)
View from room (7)
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Other (79)

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