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IFA Catarina

Certificate of Excellence
Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain
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IFA Catarina
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1,117 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1117)
  • Mar-May only
    (281)
  • Jun-Aug only
    (336)
  • Sep-Nov only
    (249)
  • Dec-Feb only
    (251)
All months
Bolton, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Came here 12 times over 8 years and had great holidays but the all inclusive holiday came to the Catarina, and the lovely quiet gardens, dining, and feeling of space and tranquillity seemed to go. The décor seemed to get more dowdy and worn and the area more neglected. It's a shame as this was a fantastic holiday place.

Was this review helpful? Yes
egiersbergICA, Manager at IFA Catarina, responded to this review

Thanks for your review and thanks for the time taken for your opinion. We are very sorry that you last stay did not match your expectations beeing before at the hotel. Actualy we are doing some structural refurbishment as well as balconies and next we will do carpets and corridors. Gran Canaria is a very popular destination and schools start... More 

Torrevieja
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

With about 360 rooms, visited in the quiet season of une, it was still very busy. The Dunes are about 300 metres away with entrance through public access through RUI hotel at end of road, where the nearest taxi rank is. Swimming pools and areas are imaginitely laid out, with grass areas under tree shades. the Germans are in evidence... More 

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Dear Neil, We are very pleased you enjoyed your stay as well as the friendliness of our staff and specially the location of the IFA Catarina. Dunes are really close to the hotel and we thanks for the detailed information regarding the production of Robinson Crusoe's series. We would be very happy to welcome you again and wish you and... More 

Torrevieja, Spain
Top Contributor
143 reviews 143 reviews
13 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We come here for 2 weeks and it is a lovely hotel with a relaxing pool area not to go into much detail here are the good bits and not so good bits you can make up your mind about my review afterwards. Arrivals: If you are a late arrival like we were at 12.45 a.m. in the morning if... More 

Was this review helpful? Yes
egiersbergICA, Manager at IFA Catarina, responded to this review

Dear Guest, We are very please you have enjoyed your honeymoon as well as most of the hotel services. We also thanks for your detailed opinion and we are terrible sorry for the mistake on your birthday and that you did not got your bottle of champaign and greeting card. We hope we will be able to welcome you again... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We are a family of 4 (2 adults, 1 child and 1 infant) and stayed at this hotel from 16-26 June. The location of the hotel is great. The sand dunes are just a 3 minute walk away and are breathtaking. This was my 5th visit to the island and I had never experienced the dunes until this time (such... More 

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for sharing your experience and many thanks for your extended comment. We are very happy you enjoyed the stay as well as the hotel services. We have read your opinion about the lack of consideration of smokers and we do agree with you. Place is limited and we only can appeal to the common sens of the smokers.... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We've stayed here for 6 nights from June 18 to the 23. Upon arrival, the staff were very friendly and told us to leave our luggages with them and go straight to the restaurant buffet before they close. They also gave us a free voucher for 4 hours at the spa. We would have used it, but it wasn't the... More 

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Thanks for sharing your experience and many thanks for the time taken for your large comment. We are very happy you enjoyed not only your stay at the IFA Catarina also the destination of Gran Canaria. Indeed there are many places that are worth to visit. We thanks also for the motivationg words of our staff and we will forward... More 

Liverpool
1 review
5 of 5 stars Reviewed 5 days ago NEW

A fantastic hotel. Great service, food, accommodation. This is the third time I have been to this hotel and will hopefully return again next year. Cannot fault it. Large restaurant with a great selection of food which never seems to run out. Great entertainment from Francois and his team. Superb rooms. All together brilliant.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

Dear Laura, Many thanks for sharing your review and experience at the IFA Catarina and many thanks for your motivation comment. We are very happy you enjoyed your stay and sepecial Franços' perfomance and he will be very happy about your words. We will be very pleased to welcome you again next year and wish you and your family a... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

This place is terrible the maids don't speak English and the place was full of Germans and the food selection was awful if you like English foods I would never go back her there was a hotel 2 mins walk down the road RIU Palace go there instead of Catarina and als are coach driver got lost on the way... More 

Was this review helpful? Yes
egiersbergICA, Manager at IFA Catarina, responded to this review

We thanks for your review and we thanks for your time taken for your comment. We are very sorry not being able to match your expectations and as you can see of other reviews the guest experience is completely different. We hope you will find a suitable destination with fluent English knowledge in you next holidays and wish you and... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Just came back from Gran Canaria Island. The hotel goes above and beyond their duties. All staff very friendly helpful especially Daniel at the front desk. He always had a big smile on his face, loves his job and all the tourists that come to his hotel. Shopping, restaurants , beaches all lovely and nearby especially the dunes. Spectacular island,... More 

Was this review helpful? Yes
egiersbergICA, Manager at IFA Catarina, responded to this review

We are very happy you enjoyed your stay at the IFA Catarina as well as the islad with shopping, restaurants, beaches and specially the dunes of Maspalomas located just some steps far of the hotel. We have forwarded your comment to Daniel who loved your motivating words and we hope to welcome you next season. With best and "sunny" regards... More 

Port Talbot, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, very clean. Good selection of food and drinks. Very friendly staff especially in the bar by reception. Really enjoyed the selection of cocktails and ice cream. Only issue was people holding sun loungers all day. I was up early most days and most we're gone.

Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for sharing your experience and we are very happy you enjoyed not only your stay also the friendly staff as well as our food at the restaurant. The hotel got beautiful garden areas with sun loungers and cloes to the pool area and you enjoy sun and shade at the same time. We hope to welcome you soon... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Over all the hotel was excellent, particularly value for money. The entire hotel was always kept immaculate by the cleaning and maintenance team. The selection of food available at all times was brilliant,there was something for everyone and the restaurant staff were great. It was lovely to have table service from the bar if you were sitting down however I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
egiersbergICA, Manager at IFA Catarina, responded to this review

We are very pleased you enjoyed your stay as well as the restaurante service, garden areas and specially our friendly staff that makes you holiday a nice experience. Referring your comment on the cocktails we already forward your information to check the the mixture of the bbox of the product. We hope to welcome you again for next season and... More 

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