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4.0 of 5 Hotel   |   Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain
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IFA Catarina
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78%
Ranked #20 of 139 hotels in Playa del Ingles
Certificate of Excellence 2014
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887 people have reviewed this hotel

Traveler rating
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Sierre, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent one week in the IFA Catarina hotel in Gran Canaria, Playa del Ingles at the beginning of August. First of all, I would like to point out that weather and sea temperatures are very nice at this time of year in Gran Canaria. The hotel was very nice. Staff members were not only very welcoming but also professionnal.... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here for a week with my partner the room was fantastic! The beds were comfy, aircon worked well, breathtaking view of sandunes from balcony! The only thing that could of made it better for us was a few more sunbeds by pool, we didnt manage to get any our whole stay there!

Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

We are very pleased that you enjoyed your stay and we thanks for sharing your experience. We thanks for the time taken for the review and we took notice regarding your comment. We wish you some nice summer weeks and we hope to welcome you soon again at the IFA Catarina Hotel. With best and sunny regards, Enrique Giersberg Hotel... More

Birmingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel, with Spanish speaking staff, many of whom were multi-lingual. Food was very tasty and included a varied menu catering for the fussy nature of my entire family. The hotel room was clean and tidy, the reception area provided free Wi-Fi access which pleased my teenage children. I paid for the all inclusive deal and was not disappointed.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your review and we are very pleased that all the family enjoyed the stay. We thanks also for the time taken to write your comment and we thanks specially for the recommendation. We would be very happy to welcome you and all the family again to the IFA Catarina and wish you nice remainign summer weeks. With... More

Birmingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Having read the reviews on trip advisor, we didn't really know what to expect, however we were pleasantly surprised when getting dropped off at the hotel. The exterior looked lovely and the front staff were helpful and friendly. We were asked if we would like to upgrade our room for just over 5 euros a day for a "sea view"... More

Was this review helpful? Yes 5
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your rating and many thanks for your review and we are very pleased you enjoyed your stay at the IFA Catarina. Thanks for the time taken for the detailed comment and we thanks also for recommending the IFA Catarina. We hope to welcome you once again and wish you nice summer weeks. With best regards and hasta... More

Tamworth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we first arrived,(family of three with 4 yr old), we were not very impressed with the exterior, plus we were in a very long queue for check in, plus did not help when a hotel guest thought they could just waltz up to the reception and push in front, and to top it the receptionist did not ask the... More

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your review and many thanks for taking the time to write your comment. We are sorry we did not match your expectations and you found the hotel fully booked. That is SUMMER and all places have high occupancy. The hotel will have next year its 40 anniversary and we do not think to add a pool having... More

Bromley, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the IFA Catarina for one week at the end of July. Cannot really find fault with anything - lovely hotel, spotlessly clean, great rooms which are large and really comfortable (we had a pool view on second floor). Food is really good with so much choice. Drinks service in the reastaurant was very efficient and in fact... More

Was this review helpful? Yes 5
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for sharing your experience and we are very happy you not only enjoyed your stay also that you could relax and "watch the world goes by... We thanks also for the time taken for your comment and we wish you a nice August. With best & sunny regards, Enrique Giersberg Hotel Manager More

San Francisco
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On arrival we were disappointed by the exterior of the Hotel but once in the room we were pleasantly surprised. It was large bright with lovely view over pool. However, both my husband , my son and I were very violently ill by the end of the holiday. It was a disappointing end to what would have been a lovely... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your review and we are very sorry you have experienced some illness according to your comment. We do feed hundrends of guest and we have no record of any illnesses of others. Our kitchen dept is monitored continously by the health and sanitation division and we offer all the tiem fresh food. We hope you and your... More

Staines, Middlesex, UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 25, 2014

I returned a week ago from staying at this hotel with my partner, daughter of 17, and my partner's 2 daughters with their boyfirends and one daughter has children of 18 months and 4 years. We had hoped to all be near each other but unfortunately our room was totally at the other end of the hotel. Be aware that... More

Was this review helpful? Yes 3
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your review and thanks for the time taken for your detailed comment and we are sorry for the inconveniences during your stay. Regarding services and schedules it is very important you read the information available of the agency as well as the hotel to avoid misunderstandings. We do hope to welcome you in the coming season to... More

Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014 via mobile

We booked a last minute all inclusive holiday here this month and weren't disappointed. The room was lovely and our balcony over looked the pool. The only downside was that we were on the 1st floor and it was abit more noisier than if we had been on a higher floor, although the entertainment finishes at 11pm so wasn't too... More

Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

We are very glad you had enjoyed your stay at the IFA Catarina and we thanks for sharing your experience as well as we thanks for recommending the hotel specially for families with energetic kids... :-)! Indeed we have a great children's programm and Pachi, our mascot, takes care of chilcren starting 4 years. We would be happy to welcome... More

Coventry
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

The hotel itself is clean and modern. The rooms are spacious and very clean. The pool is very nice and entertainment staff very good! The location is good, although the majority of bars close by are closed, and the cita centre is mediocre at best ! The food is average for an all inclusive with a good variety. Very good... More

Was this review helpful? Yes 4
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thenks for your review and thanks for the comment and we are terrible sorry for the staff attiued at the reception desk. We already talked to Diego to make sure that he has to keep always the right way to make guest happy and satisfied. We hope you give us the chance to welcome you again and wish you... More

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Additional Information about IFA Catarina

Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — IFA Catarina 4*
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Also Known As:
Ifa Catarina Hotel Playa Del Ingles
IFA Catarina Playa Del Ingles, Gran Canaria

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Amenities

Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style
#10 Luxury Hotel in Playa del Ingles #12 Family Hotel in Playa del Ingles #19 Romantic Hotel in Playa del Ingles
Hotel Class
Number of rooms
402

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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