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4.0 of 5 Hotel   |   Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain
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IFA Catarina
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79%
Ranked #15 of 140 hotels in Playa del Ingles
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
ali h Bristol, United Kingdom
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832 people have reviewed this hotel

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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Having paid 10 euros EACH for the hotel pool towels we asked if this was fully refundable and were assured that it was, on the return of their towels. We were advised that clean towels would be charged at 1 euro each. All sounded perfectly reasonable UNTIL at the end of our week, when we returned the towels we were... More

Was this review helpful? Yes 1
Stirling
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were unable to land at Madeira due to strong winds and were diverted to Gran Canaria and taken to this hotel until the next day. What a delight! Everything was just right. Staff had to deal with a plane load of people at reception who arrived at short notice and this was done with charm and efficiency. The hotel... More

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Senior Contributor
38 reviews 38 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just stayed at the Catarina and wasn't disappointed. A great location, very close to the sand dunes and only a slight walk to the nearby shopping centres. Room and balcony was a generous size and overall an enclosed and quiet hotel area. ( this is much better than other hotels in the area) nice garden areas and well maintained pool... More

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

thanks for your review and many thanks for sharing your experience. We are pleased you enjoyed your stas as well as the food and the friendliness of our staff. We have taken notice about your small critic and we already forwarded to our head of animation team. We hope to welcome you again next season and wish you nice eastern... More

Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay at the great hotel. Great location near the sand dunes and great food and great pools and gardens to relax in. Very friendly staff and they all speak great English. Heading back again for New Year. Def recommend this hotel to stay. Great value for money and rooms as spotless.

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Thanks for your review and many thanks for recommending it agian. We are very pleased to make your stay an enjoyable one and we look forward for you booking for the end of the year. With best regards and hasta pronto... Enrique Giersberg Hotel Manager More

Dunchurch, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Due to now being terminal cancer this time we stayed for just one week to see how I coped it was the best time ever, Oscar on the desk was very helpful and spoke to myself personally about my problem I was determined to join in everything and the animation team were just the best ever don't lose them, food... More

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Dear guests, Many thanks for your review and many thanks for your kind words. We are very concerned about your health situation and we have send you a private message. We hope all the best and remain, with best regards, Enrique Giersberg Hotel Manager More

Uckfield, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

After a 10 day holiday at this hotel, it is top of my list for a return visit. Some areas of the hotel are a bit tired, as others have noticed, but overall, it is very well maintained, and very clean. The garden areas cannot be criticised. Beds have been described as hard, and I would agree, but after a... More

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egiersbergICA, Manager at IFA Catarina, responded to this review

We are very pleased you have had enjoyed your stay and we thanks for sharing your experience as well as taking the time for your detailed comment. For your next stay please ask at the reption desk and we will be very happy to recommend you very good placed for shopping close to Playa del Inglés were you can find... More

England
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a week's break at this hotel and had a fab time. Staff lovely, entertainment team, Francois, Jose and Donna great fun and worked hard to entertain without being pushy at all. Hotel spotless and location really good for beach, sand dunes, shopping. Hotel absolutely spotless and food great. We had a room flood in bathroom from upstairs... More

Was this review helpful? Yes 3
egiersbergICA, Manager at IFA Catarina, responded to this review

We are realy very pleased you had enjoyed your holiday and we are sorry about the inconvenience you had during your stay. We hope to welcome you again and please do not forget to mention your favorite room nomber when booked. With best regards and hasta pronto, Enrique Giersberg Hotel Manager More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I have just returned from the Catarina, and whilst it is an ‘OK’ hotel it’s not really a 4 star – I will only presume that others who rate it so high have not frequented other ‘4 stars’ I cannot agree with others that the choice of food is good – having a choice of veal stew,... More

Was this review helpful? Yes 1
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your review and we are sorry we could not fullfil your expectations. Thanks for the time taken for your large report and as you can observe other reviews the perfomance is very good apreciated. We hope you will find a hotel with ghe same value for money and wish you a nice spring time. With best regards,... More

south wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just returned from this hotel and it deserves the 4star. food was brilliant, great choice and the meats cooked in front of you. excellent staff service friendly and helpful. the hotel was spotless definitely recommend this hotel to all, young and old as there is something for everyone i have already booked to return in 5 months time!

Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

We are happy to welcome you again in five months! We are also very glad you enjoyed not only the good food and good location also our friendliness. Please, let us know your favorit room number to assign you the same room. Best regards and hasta pronto, Enrique Giersberg Hotel Manager More

Brussels, Belgium
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the chance to have a very nice bedroom with views of the gardens and dunes, very quiet and, i believe, one of the largest available. Good food with a large choice of different types of food for breakfast and dinner. I did not get the all-in experience so cannot judge the lunch food. Very good location, close to... More

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Was this review helpful? Yes 2
egiersbergICA, Manager at IFA Catarina, responded to this review

Many thanks for your review and many thanks for sharing your experience at the IFA Catarina. We are very glad you enjoyed your stay. We hope to welcome you for next season and remain, with best regards and hasta la vista! Enrique Giersberg Hotel Manager More

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Additional Information about IFA Catarina

Also Known As:
Ifa Catarina Hotel Playa Del Ingles
Ifa Catarina Playa Del Ingles
Ifa Catarina Hotel
IFA Catarina Playa Del Ingles, Gran Canaria
Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#6 Family Hotel in Playa del Ingles
#7 Luxury Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:4 star — IFA Catarina 4*
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