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All 137 Playa del Ingles hotels »

IFA Catarina

4.0 of 5
Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain
Hotel amenities
Ranked #19 of 137 hotels in Playa del Ingles
4.0 of 5 stars 444 Reviews
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444 reviews from our community

What travelers say about this hotel
  • Very clean(10)
  • Good location(5)
  • Gran Canaria(5)
  • Sand dunes(4)
  • Evening meals(4)
  • Pool area(3)
  • Air conditioning(3)
  • BBC world news(3)
Traveler rating
    187
    174
    50
    20
    13
Only show reviews for Family (81) | Couples (123) | Business (2)
Date Rating
Romevisitor2008
Birmiingham UK
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed January 22, 2012

Been to Playa Del Ingles several times. Tried this hotel as wanted a change. 5 Blocks which can be a bit tiring when you have to keep going back on your self to get to rooms from reception. Not really for people with walking dificulties. Rooms good , Beds Firm which isn't a problem for me. On arrival given room... More

Was this review helpful? Yes
egiersbergICA, Manager at IFA Catarina, responded to this review
February 2, 2012

Thanks for rating the IFA Catarina and thanks for the time spending to write your comment. We appreciate your comment on our Reception Desk. We do an effort to keep every guest satisfied and it works mosst of the times. Regarding the service at the restaurant, we offer our guest to take to bottles of wine to the room and... More

lamad0s
Nottingham, United Kingdom
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed January 22, 2012
2
people found this review helpful

Stayed here 9th to 16th jan and had a pleasant time, we found the hotel to be spotlessly clean which is very important to us and the food was very good, tasty and plenty of variety, we had a lovely quiet room which was on the third floor overlooking palm trees and pleasant gardens, the room was in need of... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
January 24, 2012

Thanks for rating us and thanks also for your comments that help us to improve our service performance. We send already your comments to our head of departments to be informed as well of your positive remarks. Regarding the TV system, since winter 2010/2011 we started with free channels as well as charged programs in all our hotels. In case... More

axel954
fife
1 review
2 helpful votes
2 of 5 stars Reviewed January 9, 2012
2
people found this review helpful

just back from the catarina we booked AI last minute from First Choice big mistake the hotel is in dire need of an upgrade we were in the third block the corridors felt like a prison. the room was pretty basic the beds were like boards two wardrobes fair size bathroom flat screen tv ok if you like foreign telly.Only... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
January 11, 2012

Thanks for your review and sorry for not to fullfil your expactation. We need your objective comment for improvements and we sent your rating to our head of departments to be able to take action. Best regards. More

shirley t
Glasgow, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed January 9, 2012
1
person found this review helpful

Just returned from a very disappointing holiday at the Catarina. I don't know where to start. The hotel is certainly not a 4 star rating-more like 3 star if that. The food is repetitive and bland and the fact that you had to pay extra for fresh orange juice was a complete con. What about ALL INCLUSIVE? Same goes for... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
January 11, 2012

Thanks for rating us in tripadvisor and also for the time taken to write the review. For us it is important to get objective comments to take action on service perfomances that did not fullfil guests expectations. For your information, the pool terrace got a very nice wooden bar where you can sit inside in a very nice enviroment. Additionally,... More

JohnGlover_11
Wigan, United Kingdom
2 reviews
5 helpful votes
4 of 5 stars Reviewed January 6, 2012
4
people found this review helpful

We booked our stay at IFA Catarina last minute with First Choice Holidays. We knew of the Hotel, having stayed across the road at the RIU Palace many times. We had seen the outer refurbishments over the years and decided to stay all-inclusive for 1 week. On entering the Catarina we found a welcoming reception area, good quality marble flooring... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
January 9, 2012

Thanks for your review and your eplanations regarding revival experience in the IFA Catarina. Thanks as well for time taken to write your comments. The hotel property was completely referbished in 2003 in a functional style. We hope to welcome you once more in the IFA Catarina. More

Nick B
London, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed January 1, 2012
1
person found this review helpful

Have just spent a week at the Catarina Hotel, Gran Canaria with wife and 2 children aged 12 and 8. For the price the hotel was excellent - spoltlessly clean, friendly/helpful staff, decent sized family room, free parking etc. We ate out most meals but breakfast was always good/substantial and the 2 buffet evening meals we had were more than... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
January 2, 2012

Thank your very much more your comment and the time you spend for it. It helps us to improve our performance. Regarding the pool, the main is heated to 24ºC but actualy the out door temperatures are at morning quite fresh it seems it is colder. We took already action to keep this temperature for all days. As an information,... More

Glasg0wGirl68
Glasgow
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed December 23, 2011
1
person found this review helpful

Just stayed at this hotel for the 6th time and it was excellent as usual. However, I do feel that a 4 star hotel should not charge extra for using the room safe that is there anyway and it is also very unusual and annoying to be charged so much for Wi-Fi. Free wi-fi should be standard in this category... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
December 28, 2011

Thanks for your comments and for your information, safety box is charged because of the insurance we have to charge. This is usual in Spain as well in the 4* vacational hotels. Regarding the WiFi, we hope to be able to include that service for the future. Furhter more, we have special rates for long stays. Please kindly ask before... More

TegnerM
Helsingborg, Skane Lan, Sweden
Reviewer
3 reviews
4 of 5 stars Reviewed December 18, 2011

We just spend a week there and we really liked it, but our travel agency sold it as a family hotel and that it was not, I would expect it to be divided like this: +55 70 %, Gay couples 10 %, 19-25 10%, 26-45 10% so as you can see it was not really the most fun my son... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
January 4, 2012

Thanks for your review and for your comments that help us to improve in our service performance. The hotel is visited by many nationalities and German speakers like Germans, Austrian and Swiss are our biggest group of guests and we are always trying to make not only German speakers, also "others" their stay an expirience. In our staff we have... More

Arek80
London
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed December 4, 2011
2
people found this review helpful

Hotel is located just a short walk from the dunes. We had a room with sea view. All rooms come with the balcony, I would recommend to go for the one facing the garden rather than a street. The room was good size with tv, fridge, beach bag, sofa, coffee table, desk and safe. The bathroom was good size, well... More

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egiersbergICA, Manager at IFA Catarina, responded to this review
December 7, 2011

Thanks for your comment and thans for the time you took to write it down on this web site. We hope to welcome you comming year and we want to take the chance to wish you and all your family a Merry Christmas and a very happy New Year. More

Irishandfun
Moira, United Kingdom
Senior Contributor
24 reviews
11 helpful votes
5 of 5 stars Reviewed November 22, 2011

great location to the beach and dunes, excellent food and service, very large hotel with large rooms More

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IFA Catarina Also Known As

  • Ifa Catarina Playa Del Ingles
  • Ifa Catarina Hotel
Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Gran Canaria, Spain

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