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All 19 San Agustin hotels

Iberostar Costa Canaria

4.0 of 5 Resort (All-Inclusive)   |   C/ Retamas 1, 35100 San Agustin, Gran Canaria, Spain
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Ranked #5 of 19 hotels in San Agustin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Middleagedspread2012 Manchester, UK
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470 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Manchester, UK
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel was comfortable, relaxing and clean and the staff were helpful and efficient. Most guests seemed to be Spanish or German with only a few English visitors, but this was not an issue as English was spoken at reception. As stated by other reviewers, the sun-bed allocation system was great and took away the stress of finding free beds... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic and makes for an excellent holiday. The sun bed allocation is genius and I have no idea why this is not a standard system in all hotels. The food is delicious and there is so much choice! The staff are fantastic and reception are particularly helpful. Daytime entertainment activities are brilliant and their 'diploma' giving ceremony... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This trip was to celebrate our Diamond Wedding Anniversary and it was a great holiday. The hotel was superb, staff were lovely and we loved everything about the place, couldn't have chosen a better place.

Was this review helpful? Yes 3
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just arrived back from a wonderful week @ the Costa Canaria Iberostar, great stress free beach front location friendly staff clean and relaxing surroundings in the hotel and grounds, sun bed allocation was something new for us and worked great, very few english people staying but don't let that put you off as we found everyone regardless of... More

Was this review helpful? Yes 2
strasbourg ,france
19 reviews 19 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went there for a week.It was just perfect.End of the review...it is very difficult to write a review when everything was top.As a used iberostar guest ,I give the hotel. a perfect note.and as a good "friend "I also point very few improvements to do :warm meat was a bit under level and the pool water was too cold... More

Was this review helpful? Yes 2
Newcastle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 27, 2014

Hi we have just come back from this hotel we had a very relaxing holiday the accomondation we had was on the sixth floor over looking the pool and a sea view the layout was great two pools and a pool you could sit in with marble tables so you could be cool and have a drink at the same... More

Was this review helpful? Yes 4
Woking, United Kingdom
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014

Spent a week here in July 2014 on an all inclusive basis. We arrived after the evening meals and were sent up a cold buffet of meats, cheese, salad and fruit, very thoughtful after a long journey. The meals have a great and varied choice and the entertainment is good, not too much and you're not forced into doing anything.... More

Was this review helpful? Yes 3
Manchester, United Kingdom
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

Hotel Cost Canaria San Agustin. Half Board booked through Thomas Cook for the first week in July 2014 - The holiday didn't get off to the best of starts due to a 4 hour delay at Manchester Airport. The welcome and service at the hotel easily made up for that. Initially, we were disappointed by the room and so we... More

Was this review helpful? Yes 5
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 6, 2014

Stayed here for 11 nights and really enjoyed it. Food was fine-plenty of choice. Quiet location but taxi to Playa del Ingles was only 6 euros. Nice walkway down to Maspalomas for an evening stroll. Easy access to beach. Courtesy room available for your last day. There is a lot of drilling going on at the moment but the staff... More

Was this review helpful? Yes 3
Perth, United Kingdom
11 reviews 11 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 28, 2014

Wife and I are just back home having spent a week at this hotel. Wanted a quick week in the sun,booked this hotel on the basis of the Jet2.com brochure. Did look over trip advisor reports and most of them seemed reasonable. How wrong can one be ! Arrived at around 10 pm . No bell boy. Received cold meal... More

Was this review helpful? Yes 4
IberostarHoteles, Online Reputation Manager at Iberostar Costa Canaria, responded to this review

Dear Guest, We appreciate you reaching out to us through Tripadvisor to notify us of your concerns related to your recent stay at our IBEROSTAR Costa Canaria hotel and apologize if you experienced any inconsistency in our service. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service... More

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Additional Information about Iberostar Costa Canaria

Address: C/ Retamas 1, 35100 San Agustin, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > San Agustin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Costa Canaria 4*
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Also Known As:
Iberostar Costa Canaria Hotel San Agustin
Iberostar San Agustin
Iberostar Hotel Costa Canaria
Iberostar Costa Canaria San Agustin, Gran Canaria

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Hotel & grounds (35)
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#1 Family Hotel in San Agustin #4 Luxury Hotel in San Agustin #6 Romantic Hotel in San Agustin
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Official Description (provided by the hotel)
Located along the shore, on the seaside beach of San Agustin, the IBEROSTAR Costa Canaria Hotel is ideal for couples escaping to Gran Canaria for a holiday, no matter what time of the year. This all-inclusive 4-star hotel, completely renovated in 2008, is a superb location for vacationing adults in Gran Canaria thanks to its vast array of activities and services designed to maximize guests' pleasure and relaxation throughout their stay. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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