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Santa Ponsa Pins

Certificate of Excellence
Avenida Jaime I 115, 07180 Santa Ponsa, Calvia, Majorca, Spain
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1 room 1 guest
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
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    (14)
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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I can see exactly why this hotel receives such mixed reviews and I agree with most of the positive and negative comments. As mentioned by many, the rooms are small but perfectly clean and comfortable beds. The air con is free (I think) but is a very old system and doesn't work properly in every room. It is also non-adjustable... More 

Was this review helpful? Yes
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here July/August 2015 ... ok the room wasn't the biggest and wardrobe space was a little restricted but we only wanted a room to sleep in and the power shower was superb!Room cleaned every day with clean sheets too . Meals were very good .. my one small complaint would be that the empty food trays weren't replenished very... More 

Was this review helpful? Yes 1
Insch, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fairly small hotel but we had an excellent holiday here. We had quite a large room on the 3rd floor with a double balcony. It was cleaned every day with fresh towels provided. We had a very comfortable double bed and an amazing power shower. This was the best hotel we have ever had for our holiday.... More 

Was this review helpful? Yes 3
Bromsgrove
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fed up with UK weather decided on this pleasant 3 star for 4 nights. Being a couple who like to get out and about in the day we found this hotel adequate for our needs. Despite basic the food was good, rooms clean and staff helpfull. The pool was a bit small but ideal for is to cool off in.... More 

Was this review helpful? Yes 3
Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Found this hotel after being messed about by 'holiday park apartments',me and my mrs had quick look on net and paid for Santa ponsa pins,got there the receptionist was really really friendly,we got free wi-fi,free air-con,a free spa massage and free buffet breakfast. We booked the suite it was very clean and fresh and had a big balcony. The room... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Booked 10 days in hotel. Great location, pleasant and clean . All of the people are helpful! Really nice pool area. Breakfast and dinner is very good!! The beach is 2 minutes from here. Bus station on the other site from the street! Thank you Pins :)!!

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 20, 2015

A few months ago, I bought a Groupon voucher for my best friend and her boyfriend which included a buffet lunch plus use of the spa area. After having booked their appointment over a month in advance, on the same day they are told it needs to be cancelled as the air conditioned is broken. As they were already in... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2015

Horrible experience in the spa! Poor customer service and insults. We scheduled a massage in couple (including a buffet in the hotel) via Groupon one month in advance. The day of the appointment at noon, we received a message saying that it will be cancelled. Supposedly because the AC was broken (they told us the room temperature was 50 degrees).... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2015 via mobile

Good hotel for the price, very clean, fresh towels & bedding, rooms adequate size with a very modern bathroom. Good choice of food at the buffet's. Staff friendly and service with a smile makes such a difference. Prices at the bar very reasonable. Pool area very quiet when we were there which I found very relaxing. On arrival we were... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2015

What a hidden gem this hotel is, very friendly staff, this hotel is small but has a big heart, especially with the great chef Nandine, she constantly smiles, my husband is a funny eater, he only eats meat, chips maybe tomatoes, he's a pain, but Nadine made sure there was something for him to eat, as soon as you check... More 

Was this review helpful? Yes 3
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