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Hesperia Ciutat de Mallorca

Gran Via del Puig Major, 2, 07180 Santa Ponsa, Calvia, Majorca, Spain
Hotel amenities
Hesperia Ciutat de Mallorca
Best prices for: 1 room 1 guest
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Ranked #6 of 36 Hotels in Santa Ponsa
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621 reviews from our community

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158
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

.Hotel is in an ideal position for buses, bars and all amenities. Two steps and your on the beach. Clean and tidy. The staff are wonderful and very friendly. Whatever your taste in food you should find something to suit from the evening buffet. The breakfast is the best.

Was this review helpful? Yes 11
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 21, 2015

HI! was here for 6 nights at the end of August 2014 for a special birthday with my hubby . Pay the extra for speedy transfers -Well worth it as last year we sat in the coach for two hours waiting on it filling up - we could have flown home again in that time!!We also were on the same... More 

Was this review helpful? Yes 9
Newcastle upon Tyne, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015

Me (20) my mam (51) and my son (9 months) stayed here in June 2014, the hotel was lovely, very clean and all of the staff were very helpful. Food was ok, not the best but eatable. Would 100% go back to this hotel. Lovely holiday !

Was this review helpful? Yes 3
Paco M, Director General at Hesperia Ciutat de Mallorca, responded to this review

Dear Amy, Thank you very much for sharing your good experience at the Hotel Hesperia Playas de Mallorca. We do our best to improve our services day by day. That´s why we greatly appreciate your positive feedback on our staff service and hotel cleanliness. We keep working on our F&B offer in order to satisfy all our guests. We hope... More 

Leicester, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 4, 2014

we stayed at this hotel in October for a special anniversary. We had a room with a great pool view, Our room was just right with lovely comfy beds and plenty of storage space. The food was good with lots of choice. this hotel is very near to the beach and shops, We have stayed here before and would recommend... More 

Was this review helpful? Yes 7
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 31, 2014

Stayed at this hotel for a week beginning of OCT. Got to our room and unpacked, our wardrobes smelt very musty and our bedding was damp, as it was late at night we didnt complain as we thought we would see how we got on. The day after i got my clothes out of the wardrobe and they stunk of... More 

Was this review helpful? Yes 5
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 29, 2014

stayed here sept 2014. great location with beach right across the road, rooms and hotel kept exceptionally clean. Our room didnt have a pool view so we asked for one with a pool view this wasnt a problem staff were fab and we changed room..food in restaurant brilliant choice for everyone with a different theme each night.. Definitely recommend this... More 

Was this review helpful? Yes 2
Halifax, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 28, 2014

Old style Spanish hotel which nowadays looked dated and could do with being modernised. Generally clean and in a good location which is what I reckon sells this place as apart from the location it is only average at best. Rooms small and not enough sockets so not good for charging mobiles, hair straighteners etc. Quite basic really. Staff nice... More 

Was this review helpful? Yes 4
Dumfries, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed here twice and loved it both times. Sits opposite the beach which is very convenient, plenty of shops and restuarants with in walking distance as well as plenty of bars. Beach is nice and clean with boat trips available. The hotel itself is very clean, pool is a reasonable size and there is lots of fun activities organised for... More 

Was this review helpful? Yes 2
Burbage, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2014

This is a great hotel, food is good and well cooked with several choices of hot food plus salads. The deserts were good with several choices plus ice cream. The staff were smart, very polite and really helpful. The bedrooms were very clean with a balcony. It was serviced daily with clean towels daily. The pool and surrounding area were... More 

Was this review helpful? Yes 1
Limerick, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

third time staying at this hotel & looking forward to going back this summer, first, the hotel is spotless, toilets & around the pool area very clean life guard on duty all day, rooms cleaned every day, we were half board so breakfast was usual, cereal,fry up, fruit, dinner was typical Spanish but always had something on you could enjoy... More 

Was this review helpful? Yes 1
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