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Globales Pionero

Puig des Teix, 5, 07180 Santa Ponsa, Calvia, Majorca, Spain
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731 Reviews from our TripAdvisor Community

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Traveler rating
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212
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13
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Greater Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel very clean. Constantly having to queue for drinks both during the day and of an evening. At one time they had eighteen people waiting for drinks and one poor person serving! At night to watch any shows we had to go to the sister hotel across the pools and poolsides, this wasn't too bad except that every time we... More 

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Leeds, United Kingdom
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed in this hotel several years ago ..prior to all nclusive...never again!!! Where to start..maybe with the inch of dust on the overhead fan in the room or the scum floating on top of the swimming pool...sun beds reserved from 6am onwards and left with towels on for hours..the food was cold ...salad so wilted and dried out....evening meal... More 

Was this review helpful? Yes 5

Travelers are raving about these Santa Ponsa hotels

Preston, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff On arrival I found reception staff to speak very little English which if you don't speak any Spanish would be difficult. I can speak basic Spanish and struggled to understand what I was being told. From here on generally I found reception staff to come across as quite rude and just shrug their shoulders when I asked them questions.... More 

Was this review helpful? Yes 7
Ellesmere Port, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

would recommend the pionero was very clean ,myself and a group of friends stayed there for a week weather was fantastic .food was ok plenty of choice the only critisism really was the meat not much choice also at lunch time we had to go over to the sister hotel which was very busy .evening entertainment could of been better... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Food was shocking had to eat out most nights, never could find a sunbed round either pool. Entrainment was shocking but the staff was friendly. Rooms tiny and dated but cleaned everyday and cleaners were also friendly. Would not stay again and not worth the money we paid and definitely not a 4* hotel.

Was this review helpful? Yes 2
Quality M, Quality Manager at Globales Pionero, responded to this review

Dear Guest, On behalf of all staff and management at Hotel Globales Pionero, we would like to thank you for your time spent on write a review on TripAdvisor. We feel very sorry to know that some of the services received were not up to the standards, like food & entertainment. We will take note of all your comments and... More 

Bedfordshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having stayed in Santa Ponsa many times before this year we decided to try a different hotel - big mistake! This hotel is advertised as four star and is nowhere near that. Rude staff on reception welcomed us, then on to a dated 80's room with mould in the shower. The air conditioning is ridiculous and the beds are very... More 

Was this review helpful? Yes
Quality M, Quality Manager at Globales Pionero, responded to this review

Dear Customer, The Hotel pionero would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. At Globales hotel Pionero,we are all working hard to give our customers the best possible holiday. We do apologise if your stay with us didn’t reach your spectations. Your comments will encourage us to... More 

Preston, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is spotless , there were staff cleaning at all hours of the day , the room was spacious ,big bathroom and they came into the rooms every day and made the beds and fresh towels , the only negative was there was no air con only a fan and we really struggled with the heat in the room.... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for a week in the Pionero, arriving on an early morning flight at around 11.30am to the hotel. We had to wait around 3 hours to get the keys to our room but were able to use all the facilities. When we finally got the keys to our family room 544 on the 5th floor, we were not... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

Visited with my boyfriend 28th June -5th July 2015. First impression of the room was a little negative as our double room consisted of two single beds, made up as two single beds, arranged next to each other - not ideal for a romantic get away. These two beds were not particularly comfortable, the mattresses felt very rubbery but much... More 

Was this review helpful? Yes
Cork, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

what a holiday the staff were friendly and the kiddie club was magical for my kids. the food was different daily and Sunday's was like being at home with the sunday meal. you couldn't ask for more. I would love to go again.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very clean(18)
  • Bar staff(6)
  • Pool area(6)
  • Sun bed(6)
  • Animation Team(4)
  • Good location(3)
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Amenities (17)
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Beach (20)
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Indoor Pool (5)
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Pool (20)
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Standard Room (28)
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The Hotel (32)

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Hotel & grounds (20)
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Other (5)
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