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All 35 Santa Ponsa hotels

Iberostar Suites Hotel Jardin del Sol

4.0 of 5 Resort (All-Inclusive)   |   C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
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Ranked #2 of 35 Hotels in Santa Ponsa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
dawnpat england
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898 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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england
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have just returned and did have a lovely holiday.the hotel was in a lovely location and the rooms were very comfortable. We were upgraded free of charge to prestige but would certainly not have paid for it. Unless you get up at the crack of Dawn you will never get a sunlounger in the prestige area. I disagree with... More

Review collected in partnership with Iberostar

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Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed here last week for 5 nights and I have to say on the whole we were impressed, there were however a few items which bring our rating of it down. Santa Ponsa itself is a nice little resort, it is quiet during the day but a lot going on at night, ideal for people in... More

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Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Paid a lot to stay in a Prestige room but thought it could have been much nicer. The furniture is a bit outdated and it didn't feel very luxurious or half as good as the swimming pool area/bar/reception. Also I found the bed uncomfortable and I'm not usually a fussy sleeper. Staff were pretty good except for one on reception... More

Was this review helpful? Yes 1
IberostarHoteles, Online Reputation Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Kate, Although we deeply lament reading that your stay at our IBEROSTAR Suites Hotel Jardin del Sol did not live up to your expectations, we would like to thank you for sharing your observations with us because this gives us the opportunity to make improvements and thus offer all our guests a better service, which ultimately is the goal... More

Galway, Galway, Ireland
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is good and views are lovely. Breakfast was nice and lunch in the bar was nice also. we stayed in the prestige area and the room was large but basic. staff were nice. we had a nice massage in the spa also. overall it is a nice quite hotel. it is not luxury but it is clean and in... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nothing against the nice British people at the iberostar, we just have different ideas of travel / food / luxury. People treat this place like a cruise ship - classes , set times for meals , lights out at midnight, which is cool for them, but not how we roll. Please don't listen to reviews about the "prestige" side. If... More

Was this review helpful? Yes 1
Netherlands
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great time in this hotel. It was a very beautiful and nice hotel with big rooms and a great balcony. The staff of the hotel was super friendly and helpfull. The dinner had a great choice of food. We had a wonderful time and we will come back for sure.

Review collected in partnership with Iberostar

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Aberdeen
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 4 days with my sister. Decided not to opt for the star prestige side and stayed in the 'regular' side of the hotel. Obviously the star prestige side Is more luxurious but was not exactly roughing it in the other side. Was extremely happy with this hotel. We were all inclusive and the food and drinks available were... More

Review collected in partnership with Iberostar

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IberostarHoteles, Online Reputation Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for sharing your experience at our IBEROSTAR Suites Hotel Jardin del Sol; guest satisfaction is our number one goal and there is nothing better than achieving it. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Quite impressive hotel to look at, however the reception and waiting staff soon make you think you should have stayed somewhere else. On three occasions of eating in the restaurant, I witnessed waiting staff single out guests not on all inclusive and give these guests "special service" and on nearly the same amount times also witness said guests slipping staff... More

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IberostarHoteles, Online Reputation Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Although we sincerely regret reading that we were not able to make your stay at our IBEROSTAR Suites Hotel Jardin del Sol an enjoyable one, we thank you for the time you took out of your day to share your feedback; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this... More

halifax
Top Contributor
106 reviews 106 reviews
31 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just return from long weekend with our 20 something children and their girlfriends for my hubby's 50 th. We all got lovely rooms in prestige end if hotel and they are the biggest rooms I think we have stayed in anywhere. Breakfast is very good and the pool area and sunbeds are lovely. Just a slight problem if your wanting... More

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IberostarHoteles, Online Reputation Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing our IBEROSTAR Suites Hotel Jardin Del Sol for the celebration of your husband’s 50th birthday in Majorca and for the time you spent to review your overall holiday experience among us. We are thrilled you were satisfied with the comfort of our Star Prestige accommodations as well... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Me and my wife enjoyed a very relaxed holiday thanks to the great location and the very nice and professional staff of this hotel. We stayed in the Prestige part of this hotel and we were pleasantly surprised by the 2 ladies of the Prestige reception who offered a great assistance, when needed. We can certainly recommend this hotel, you... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
IberostarHoteles, Online Reputation Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, There is nothing we love more than reading that our guests felt well cared after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Suites Hotel Jardin del Sol; we are very grateful for the time you took out of your day to share your satisfaction with the travel community of Tripadvisor. Moreover, we want to... More

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Additional Information about Iberostar Suites Hotel Jardin del Sol

Address: C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Iberostar Suites Hotel Jardin del Sol 4*
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Also Known As:
Iberostar Jardin Del Sol
Iberostar Santa Ponsa
Jardin Sol Santa Ponsa
Jardin Del Sol Majorca
Iberostar Suites Hotel Jardin Del Sol Santa Ponsa, Majorca

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