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Iberostar Suites Hotel Jardin del Sol

4.0 of 5 C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
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Certificate of Excellence 2014
Iberostar Suites Hotel Jardin del Sol
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Iberostar Suites Hotel Jardin del Sol
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1,002 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dumfries, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and 1 stayed in the Prestige area for 4 nights to attend a wedding blessing in Palma. The bride and groom were also staying in the hotel. The staff made it very special stay for us all. Everything about the Hotel is great, staff, food, amenities, etc.

Was this review helpful? Yes
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our IBEROSTAR Suites Hotel Jardin del Sol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. All of us were happy to know that you were very satisfied with our restaurant and that our team members... More 

Surrey, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 23, 2014

On our arrival as a very large group, we could see that the reception staff were very uncomfortable as our rooms were not ready and we were sent away and told to be back later in the morning. I came back to ask twice if my room was ready as I didn’t feel that great and upon asking the male... More 

Was this review helpful? Yes 4
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for your review of IBEROSTAR Suites Hotel Jardin del Sol; It does indeed sound from what you described, that some aspects of your stay did not meet our IBEROSTAR standard of excellence. We appreciate you taking the time to bring this matter to our attention. We sincerely lament your disappointment for not being able to check... More 

Airdrie
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 22, 2014

We spent a week here recently in the prestige area having booked a Junior Suite Star Prestige, On arrival we were asked whether we wanted to upgrade to a swim up suite at an extra 15 euros per night and after viewing the room decided to take this. The room was beautiful , clean and spacious and it was a... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; guest satisfaction is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff were able to meet all your needs during your stay and we thank you for pointing out... More 

Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

This is the hotel to go for total relaxation! Although check-in was a little too long and nobody attended to us at the prestige side, but staff apologized. The way the staffs handle complaints are excellent. We booked the prestige suite and got free wifi and late check-out. Later due to some problems, we took the upgrade to the penthouse... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Jeanette, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; our guests’ satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Moreover, we thank you for pointing... More 

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 6, 2014

Absolutely awesome hotel and staff. Had great fun snorkeling everyday. Food good choices. Only issue was the guy in room next door was flushing the toilet on and off all through the night and his bathroom was next to our bed-head. We assume he was ill or something, so didn't mention it to anyone. Area down the street (the strip)... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed November 5, 2014

I good hotel apart from the added supplements charged on most cocktails/some drinks for "All Inclusive" guests. Excellent staff. Special thanks to Mercedes in the Spa, Enrique in the restaurant, the staff at the prestige reception and the bar staff at the Prestige lounge. I appreciate the excellent service I received from these members of staff.

Review collected in partnership with Iberostar

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IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Suites Hotel Jardin del Sol; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We sincerely regret your disappointment on the extra charge for some drinks in your All... More 

Lancashire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

we have just arrived back, last week in october 14 half term holidays, and had a wonderfully relaxing break, superb hotel, great location stunning views and lucky to have had great weather to, food was excellent, cant fault anything except for a couple of times i noticed a waiter in the resteraunt throughing his hands in the air and telling... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Suites Hotel Jardin del Sol hotel for visit to Majorca and for the time you spent to share a review on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Words fails me - This is an fantastic hotel. Get yourself a suit on 5th Floor (reception is on 8th floor and no I am not drunk :p) and you're guaranteed a wonderful wonderful stay!! Floor 5 has suites, which has very good size big room, decent size common/lounge area with TV. It has got separate shower area and has... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you so much for your wonderful 5 star review on your stay at our IBEROSTAR Suites Hotel Jardin del Sol, we are thrilled you had an enjoyable holiday experience among us. Moreover we thank you for pointing out the comfort of our suites and the view overlooking the bay of Santa Ponsa from all balconies and our... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 2, 2014

We chose the Jardin del Sol due to it's no-children under 14 policy - as our visit was during the half-term holiday and we were trying to avoid crowds - and highly recommend this great hotel as a place for some rest and relaxation; the hotel was probably half full which meant that sun loungers and beds were readily available... More 

Was this review helpful? Yes 1
Epsom, United Kingdom
Top Contributor
80 reviews 80 reviews
49 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed November 2, 2014

What a wonderful relaxing stay in the prestige area for 5 nights. We upgraded to a swim up room which was fabulous as we had our own sunbeds on our terrace just a foot away from the pool. We went half board and were treated to snacks at the prestige bar made by the lovely Tania. The prestige area is... More 

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Additional Information about Iberostar Suites Hotel Jardin del Sol

Address: C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Suites Hotel Jardin del Sol 4*
Number of rooms: 260
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Also Known As:
Iberostar Jardin Del Sol
Iberostar Santa Ponsa
Jardin Sol Santa Ponsa
Jardin Del Sol Majorca
Iberostar Suites Hotel Jardin Del Sol Santa Ponsa, Majorca
Hotel Style:
#1 Luxury Hotel in Santa Ponsa
#2 Romantic Hotel in Santa Ponsa
#2 Family Hotel in Santa Ponsa
#2 On the Beach Hotel in Santa Ponsa

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