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Iberostar Suites Hotel Jardin del Sol

Certificate of Excellence
C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
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Iberostar Suites Hotel Jardin del Sol
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Iberostar Suites Hotel Jardin del Sol
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1,022 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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County Durham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at this wonderful hotel with my daughter and we must thank the staff and manager for their exceptional kindness and friendliness. Being situated on the beautiful costa del calma and adult only it really is tranquil and so peaceful, the feel good factor hits you as soon as you walk in through the doors as you are greeted with... More 

Was this review helpful? Yes
Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel clean and tidy and well maintained. Staff in all areas were helpful and nothing was too much trouble. Spa offered some relaxing treatments I can recommend the Thai Massage it was fantastic and made me feel "stretched out" and relaxed. Suites were lovely but the jacuzzi bath could have done with a more powerful motor in it to actually... More 

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Am here at the moment with my daughter for a short break. The staff are so attentive and apart from the technician who came out to check the drinks cooler in my room who was incredibly rude, it won't put me off returning. My room 2317 is just perfect, spacious, comfortable and would ask for this room again. If I... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a beautiful situated hotel with wonderful sea views and a beautiful apartment. Staff were friendly and helpful. Food was nice and drinks were reasonably priced. Only three thingd I would change are the fact you have to put everything on a tab and pay on last day I found it difficult to tract my money, I like to... More 

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Suites Hotel Jardin del Sol for your holidays in Majorca and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your... More 

Poole, England
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a swim up suite which is amazing but the pool is really cold and not heated so hard to stay in it. Staff are amazing but the food lets the place down. Not very well cooked, meat and fish all overcooked. All inclusive but we are eating out every night. I would come back for sure but b&b... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed here for a week Sept '14 as part of Cruise & Stay with another couple and what an excellent choice of hotel. Location is superb for the views of the bay and away from the main bars area but close enough for an easy stroll to the buzz. We were in the prestige area and found it very comfortable... More 

Was this review helpful? Yes 8
Cambridgeshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 22, 2015

My husband and I came here for five nights for our honeymoon the day after our wedding in September. We wanted to upgrade to the prestige side of things, but on arrival we were told that was fully booked up, however they did upgrade us to the nicer suite for our stay which was lovely, and on our second day... More 

Was this review helpful? Yes 6
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, We first would like to thank you for choosing our IBEROSTAR Suites Hotel Jardin del Sol for such a special occasion as your honeymoon and for the time you took out of your day to review your overall holiday experience among us. We sincerely regret reading that your experience did not meet your expectations and would like to... More 

Jersey
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2015

Really nice place Santa Ponsa and this hotel is brilliant, the pool,staff and the food are awesome... Would recommend this to anyone that wants a really hot place and friendly people.Just the fact that we had to walk 15 minutes to the beach is an inconvenient but it's worth.

Was this review helpful? Yes 6
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for the great feedback on your holiday experience at our IBEROSTAR Suites Hotel Jardin Del Sol and very kind recommendation to Tripadvisor’s readers; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank... More 

Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 5, 2015

Good warm welcome and not too much hanging around to check in. Room needed some updating to make it as nice as the rest of the hotel and I found the bed hard, but we were just in a regular room and not Prestige. Pool areas and reception very nice and spa excellent. Some staff members were not as friendly... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Ellen, Firstly we would like to thank you for taking the time to share your personal impressions on your stay at our IBEROSTAR Suites Hotel Jardin del Sol. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We regret... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 24, 2015

One of the nicest hotels we've had the pleasure of staying in. We stayed star prestige for a week last Easter. We upgraded to a whirlpool room too, which we only used once, but the extra space giant bed and better room location was worth it. The hotel was dead while we were there, as we arrived the week after... More 

Was this review helpful? Yes 6
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