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Iberostar Suites Hotel Jardin del Sol

Certificate of Excellence
C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
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Iberostar Suites Hotel Jardin del Sol
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Iberostar Suites Hotel Jardin del Sol
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1,067 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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Kyjov, Czech Republic
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

I've been here last week with my wife. Fantastic location, just on the sea (there is no beach, but rocks). We were sleeping in a swim up suite in all inclusive, so the uppest class possible. There is no parking, you've to park your car on the street (if you are lucky to find a place...i cannot imagine during the... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed four nights at the hotel in mid-May 2015. Overall, I had a great stay and I enjoyed he facilities and the hotel room. All were very clean, tidy and well-maintained. Same goes for the pool area. Staff was very nice and friendly. Yet some restaurant staff seemed to be a hint challenged by English. The only disappointment was... More 

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IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for your feedback on your recent stay at our IBEROSTAR Suites Hotel Jardin del Sol; we appreciate all of your input, as it helps us identify areas that could use more attention to detail. We were very sorry to read your disappointment on the food, the passion for gastronomy being one of our prime pillars we... More 

scotland
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have just looked through my previous reviews of this hotel and I feel that I should just repeat them. This hotel continues to provide exactly what suits us in terms of location, management, staff, food and value. It is a delight to return and find the same welcome from staff and management. We repeated our previous mix of new... More 

Was this review helpful? Yes 1
Hockley, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from this adults only hotel which we found to exceed expectations. The hotel has a beautiful location right beside the sea, overlooking the bay in a quiet area of Costa Calma but still within walking distance of a number of restaurants, bars and shops. We stayed in a Prestige room which was spacious and comfortable with... More 

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IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our IBEROSTAR Suites Hotel Jardin del Sol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed and that our hotel and staff were able to meet and at times exceed your expectations, this is indeed high... More 

Kalkan, Turkey
Contributor
19 reviews 19 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We (Husband and wifelette age 73 & 64!!) are half way through our holiday and can only say the whole experience has been "perfect" (well almost) 1. Arrival was first class, taken to our room by "Forest" yes that's his name,,, and he was so gorgeous I could have eaten him,,, Didn't like the bedroom much (small and too enclosed)... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

I recently stayed in the Jardin del Sol in Santa Ponsa. Beautiful food, hotel itself was lovely, food was very good and the staff were very friendly. The only complaint I could make is the beds. Like sleeping on a concrete block. I was relieved when my week's stay came to an end. Very disappointing for a 5* hotel!

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IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Suites Hotel Jardin del Sol for your holidays in Majorca and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your... More 

Preston
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Having not been too well for the past few months, decided to have a week away in Majorca, somewhere we have never been before, to try and get a bit of colour in my cheeks. Had a room in a Star Prestige Junior Suite of this hotel. Couldn't fault it. The room was spotless and comfortable, the staff were welcoming... More 

Was this review helpful? Yes 3
Reading, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked one of the prestige suites, check in was bad queued for 10 mins at main reception to be told we had to go to another reception which we had to find ourselves, it ended up us needing to get a cleaner to let us into a secure area, where we queued again as two receptionists but only one... More 

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IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Steve, We appreciate you reaching out to us on TripAdvisor to notify us of your concerns related to your recent stay at our IBEROSTAR Suites Hotel Jardin del Sol hotel and apologize if you experienced any inconsistency in our service. We would like to take the opportunity to explain, in order to avoid any similar experiences in the future,... More 

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Just such a lovely place with lovely staff . How anyone can complain while here i just would not understand. Had stayed in junior prestige suite amazing with an amazing view. While there my husband and myself had back massages. These were the best ever. Will definitely be back.

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Seattle, Washington
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 4 adults booked our last 3 days of a 2 week vacation in Spain at this resort at the very last minute. Our Airbnb apartment was not to our liking so we went to Tripadvisor and found this hotel. Wow ! Are we glad we booked this hotel. We got 2 rooms in the Prestige Level which... More 

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