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Iberostar Suites Hotel Jardin del Sol

4.0 of 5 C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Iberostar Suites Hotel Jardin del Sol
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Iberostar Suites Hotel Jardin del Sol
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1,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the nicest hotels we've had the pleasure of staying in. We stayed star prestige for a week last Easter. We upgraded to a whirlpool room too, which we only used once, but the extra space giant bed and better room location was worth it. The hotel was dead while we were there, as we arrived the week after... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wow......here I was just got off the transfer from the airport, check-in was fast and wow what a lovely and beautiful room I was given. Breakfast lunch and dinner all meals were great, couldn't fault the waiters or the service provided. The bar was great with an excellent choice of drinks. The best thing was the free mini bar in... More 

Was this review helpful? Yes 4
Denmark
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The best location in Santa Ponsa and away from all the bars. Big room and nice private terrace and no small children crying in the hotel. The Iberostar hotels are all very good and we came here because 2 years before we stayed with them at Dominican Republic and it was super nice for us. We did not like the... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Johan, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol hotel. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. We were sorry to... More 

Dumfries, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 29, 2014

My wife and 1 stayed in the Prestige area for 4 nights to attend a wedding blessing in Palma. The bride and groom were also staying in the hotel. The staff made it very special stay for us all. Everything about the Hotel is great, staff, food, amenities, etc.

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our IBEROSTAR Suites Hotel Jardin del Sol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. All of us were happy to know that you were very satisfied with our restaurant and that our team members... More 

Surrey, United Kingdom
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 23, 2014

On our arrival as a very large group, we could see that the reception staff were very uncomfortable as our rooms were not ready and we were sent away and told to be back later in the morning. I came back to ask twice if my room was ready as I didn’t feel that great and upon asking the male... More 

Was this review helpful? Yes 6
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for your review of IBEROSTAR Suites Hotel Jardin del Sol; It does indeed sound from what you described, that some aspects of your stay did not meet our IBEROSTAR standard of excellence. We appreciate you taking the time to bring this matter to our attention. We sincerely lament your disappointment for not being able to check... More 

Airdrie
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 22, 2014

We spent a week here recently in the prestige area having booked a Junior Suite Star Prestige, On arrival we were asked whether we wanted to upgrade to a swim up suite at an extra 15 euros per night and after viewing the room decided to take this. The room was beautiful , clean and spacious and it was a... More 

Was this review helpful? Yes 4
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; guest satisfaction is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff were able to meet all your needs during your stay and we thank you for pointing out... More 

Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

This is the hotel to go for total relaxation! Although check-in was a little too long and nobody attended to us at the prestige side, but staff apologized. The way the staffs handle complaints are excellent. We booked the prestige suite and got free wifi and late check-out. Later due to some problems, we took the upgrade to the penthouse... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Jeanette, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; our guests’ satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Moreover, we thank you for pointing... More 

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 6, 2014

Absolutely awesome hotel and staff. Had great fun snorkeling everyday. Food good choices. Only issue was the guy in room next door was flushing the toilet on and off all through the night and his bathroom was next to our bed-head. We assume he was ill or something, so didn't mention it to anyone. Area down the street (the strip)... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
A TripAdvisor Member
3 of 5 stars Reviewed November 5, 2014

I good hotel apart from the added supplements charged on most cocktails/some drinks for "All Inclusive" guests. Excellent staff. Special thanks to Mercedes in the Spa, Enrique in the restaurant, the staff at the prestige reception and the bar staff at the Prestige lounge. I appreciate the excellent service I received from these members of staff.

Review collected in partnership with Iberostar

Was this review helpful? Yes
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Suites Hotel Jardin del Sol; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We sincerely regret your disappointment on the extra charge for some drinks in your All... More 

Lancashire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

we have just arrived back, last week in october 14 half term holidays, and had a wonderfully relaxing break, superb hotel, great location stunning views and lucky to have had great weather to, food was excellent, cant fault anything except for a couple of times i noticed a waiter in the resteraunt throughing his hands in the air and telling... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Suites Hotel Jardin del Sol hotel for visit to Majorca and for the time you spent to share a review on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your... More 

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Additional Information about Iberostar Suites Hotel Jardin del Sol

Address: C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Suites Hotel Jardin del Sol 4*
Number of rooms: 260
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Also Known As:
Iberostar Jardin Del Sol
Iberostar Santa Ponsa
Jardin Sol Santa Ponsa
Jardin Del Sol Majorca
Iberostar Suites Hotel Jardin Del Sol Santa Ponsa, Majorca
Hotel Style:
#1 Luxury Hotel in Santa Ponsa
#2 Family Hotel in Santa Ponsa
#2 Romantic Hotel in Santa Ponsa
#2 On the Beach Hotel in Santa Ponsa

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