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IBEROSTAR Suites Hotel Jardin del Sol

Certificate of Excellence
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C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
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1 room 1 adult
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IBEROSTAR Suites Hotel Jardin del Sol
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1,400 Reviews from our TripAdvisor Community

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Copenhagen
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for a long weekend and liked the idea that this hotel was for adults only. We arrived to a complementary glass of sparkling wine, which was a nice touch to start to our stay. The hotel is located up a hill on the side of a cliff, so all of the rooms are built to have an ocean... More 

Helpful?
3 Thank rkung
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel 4 times during the last 2 years we have had a room in the prestige and in the other part of the hotel ,rooms are very similar you just have a few nice perks in the prestige,the pool is second to none in both areas the views are amazing,we particularly like eating alfresco and... More 

Helpful?
2 Thank robert h
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Robert We first and foremost would like to thank you for your loyalty and trust in IBEROSTAR Jardin del Sol Suites, as well as for the time you spent to share this most recent experience in our hospitality on Tripadvisor. It has been delightful to see that you really enjoyed the beauty of our installations and pools. It is... More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 23, 2015

Stayed a week and that was long enough. Staff are not up to the level we expected in an expensive hotel. Lack of staff on reception for a start and the ones that are there are overworked so do not give a great service. Dining room guys are pretty bad and take as long as they want to serve drinks... More 

Helpful?
2 Thank Hamilton62
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest We were very disappointed to read about your experiences during your stay at IBEROSTAR Jardin del Sol Suites, whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. It is with great concern we read your comments about our reception team as it is renowned in... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 11, 2015

Stayed at the hotel for 10 days in August 2015 with my family. Nice rooms, good facilities, great staff. Love that you can either take a swim in the pool or the sea! If you like to walk/run, just follow the road to the west and you will get some beautiful views!

Helpful?
2 Thank adam s
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Adam Thank you for sharing your thoughts and experience with us here at IBEROSTAR Suites Hotel Jardin del Sol as guest satisfaction is our number one goal and there is nothing better than achieving it. We are grateful for your positive mention of your room, as we want to offer spotless and comfortable accommodations to our guests and ensure... More 

Dundalk, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 2, 2015

Great rooms, with large terrace. Terrace equipped with sun loungers, table and chairs and a gazebo. Sea view from terrace. No children policy so pool was quiet. Short walk from main part of town. Would highly recommend

Helpful?
3 Thank GillianR986
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Gillian Thank you very much for leaving these wonderful comments on Tripadvisor. We are delighted that you enjoyed staying with us whilst on your holiday in Majorca. We are also grateful for the positive description of your room and our installations as we want to offer spotless and comfortable accommodation to our guests and ensure an excellent and relaxing... More 

Oban, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 15, 2015

We were overwhelmed by the warmth of the welcome from the staff on our return to this well run hotel. We were delighted to find the same top quality team which is a credit to the management of Iberostar. They took the trouble to put us into our favourite room and the high standards of service throughout were repeated. Food... More 

Helpful?
5 Thank James R
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear James Thank you for your lovely review on your return recent visit to our IBEROSTAR Jardin Del Sol Suites. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation and we will certainly not fail to convey your very kind compliments to all of them. We are overwhelmed by your comment regarding... More 

lincolnshire
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 6, 2015

Hotel is in three blocks, reception is on floor 8 yes 8 which is at ground floor level !!. The hotel is situated close to a cliff face to the rear and floor 8 is on the street level therefore the hotel ground floor is 8 floors down from the street level if that makes sense!. All rooms have a... More 

Helpful?
3 Thank LincolnshireKite
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest Thank you for sharing your thoughts and experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving it. Moreover we loved your beautiful description of our hotel and greatly appreciate your wonderful comments on the team who strives to ensure that all guests are fully enjoying the IBEROSTAR experience by providing... More 

London
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 2, 2015

This hotel provided everything for adult friends on a short break in the sun - wonderful service, impeccable rooms, amazing views and delicious food. The breakfast variety was a treat for the eyes and taste buds - I have never seen a wider choice of foods catering to all tastes and inclinations. The pool area and sunbeds were spotless and... More 

Review collected in partnership with Iberostar.com

Helpful?
4 Thank 1JoyfulTraveller
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also appreciate your positive comments on... More 

London, United Kingdom
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 2, 2015

What a very nice hotel with lovely rooms, good food, friendly staff, incredible position on the sea and great facilities. The pool was huge, the indoor hydro pool was also lovely with a steam room sauna and cold plunge. The rooms have a jacuzzi spa bath which is a novelty...there are lots of different packages and upgrades you can choose... More 

Helpful?
3 Thank Leelondon40
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Lee, We were very glad to read your positive comments in regards to the hotel's service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We are truly happy to read that we managed to match your expectations in terms of service and that you liked the décor of our... More 

Tenby, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 1, 2015

This was the best hotel I have ever stayed in. We paid to upgrade to Prestige and it is well worth it. The hotel is spotlessly clean, the staff are very friendly, and the location and facilities are stunning. Food was amazing. Thanks also for the surprise bottle of Cava for my wifes birthday. We had a perfect 4 night... More 

Helpful?
2 Thank arjg1972
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for choosing our IBEROSTAR Suites Hotel Jardin del Sol for a short getaway in Majorca and for the time you spent to share your feedback on your stay. It is wonderful to read that you enjoyed each aspect of your stay, from the beauty of our Star Prestige accommodations to the service received and the quality... More 

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