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Hotel Delfin Mar

Rei Sanxo 11, 07180 Santa Ponsa, Calvia, Majorca, Spain
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Hotel Delfin Mar
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136 Reviews from our TripAdvisor Community

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Dunfermline, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

My dad and I stayed here whilst we were on a weeks holiday in Santa Ponsa. There was a problem with the booking when we arrived, however this was resolved to our satisfaction. It is well located a few steps from a street with shops, bars, restaurants and close the beach too. Rooms were nice and recently decorated. Tv had... More 

Helpful?
Thank stevec1980
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Steve, Thank you very much for your kindly comments and confidence in Delfin Hotels. We hope to see you soon in the future and don't forget to know more about us through out our website delfinhotels.com or FB Kind regards Puri F More 

Essex, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 22, 2015 via mobile

Staff was more than helpful, communicated well, always someone around to help. The rooms were nice, the showers were always hot, the bed was slightly uncomfortable, room cleaned everyday if you wanted it, breakfast was reasonable. Our card key for the door stopped working quite a lot of the time but apparently that's because if it's near your phone it... More 

Helpful?
1 Thank rhiennecarys
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Guest, Firstly we want to thank you the time you spent writing your positive feedback about our hotel. As an small and local hotel chain, we focuse all our attention in the service to our guests, the quality of our food and the cleaning of our facilities. So we really appreciate you mention these points because that means we... More 

Kent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 29, 2015

A good value hotel, convenient for the town and beach. Friendly, helpful staff make it a very pleasant stay. The buffet meals are well laid out with plenty of choice to suit all tastes. Looking forward to returning again.

Helpful?
1 Thank Susan A
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Susan, Thank you very much for your kindly comments and confidence in Delfin Hotels. We hope to see you soon in the future and don't forget to know more about us through out our website delfinhotels.com or FB Kind regards Puri F. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 28, 2015 via mobile

Hi guys! Ok let's start firstly let's ban all these moaning people from this hotel for good! How can they possibly slate this place and the staff???? Myself my wife and my mum and my son who is nearly 2 have spent 5days here the food is good the staff are helpful the rooms are very very modern and clean... More 

Helpful?
1 Thank Tobyjames278
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Tobby, Firstly we want to thank you the time you spent writing your positive feedback about our hotel. As an small and local hotel chain, we focuse all our attention in the service to our guests, the quality of our food and the cleaning of our facilities. So we really appreciate you mention these points because that means we... More 

1 review
1 of 5 stars Reviewed September 7, 2015 via mobile

I arrived to discover that the hotel had overbooked and so despite the fact that I had booked months in advance I was moved to an inferior hotel a 10 minute taxi ride away. As I had specifically booked this hotel to be with the group of Astronomy students with whom I was doing a course , and so would... More 

Helpful?
Thank Kit R
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear guest, we're really sorry about the inconvenients caused due to the fact we have to move you to another hotel. The problem with your booking was that it didn't arrived as a group booking, so, in our booking system you didn't go together with the rest of the group. We have already talked with the Open University in order... More 

Travelers are raving about these Santa Ponsa hotels

København, Staden Kobenhavn, Denmark
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 22, 2015 via mobile

One of the worst hotels I've ever stayed on. You had to pay for everything, even the wifi. We got a deal on Hotwire, and ended up with this hotel. We didn't know it was "all-inclusive", but that was only a good thing, because the food was so bad. I would never eat something like that. And the kitchen hygiene... More 

Helpful?
1 Thank Christoffer B
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Christoffer,  First of all, we would like to say that we really appreciate your comments and the time you spend writing it. Positive or negative, all of them are really helpful in order to improve our quality standars. Our Team, the cleaning, the location and the chill out atmosphere use to be our strenghts. According to wifi, there is... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 7, 2015 via mobile

We stayed at this hotel for 3 nights, half board package. The food was very salty and the service was terrible. They will clear the buffet table before closing time 8pm and the waiter will ask you to leave after 8pm. One night my 8 year old dropped a glass on the floor with glass pieces all over the floor.... More 

Helpful?
3 Thank Chris D
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Hi Chris, We would like to thank you for the time you spend sending your feedback. Secondly, we are very sorry for not being able to cover all your spectations during your stay. The hotel direction took note about all the point you mentioned and informed the rest of the staff in order to recheck all the quality standard procedures.... More 

Forres, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

This was our third visit to the Delfin Mar Hotel. The location suits us as coastal and hill walkers with walks directly from the hotel and good transport services to further afield, The hotel is excellent with quiet well decorated bedrooms. Our room which had pool and sea views was spacious and cleaned daily to a high standard. The indoor... More 

Helpful?
1 Thank Dennis G
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Hi Dennis, Firstly we want to thank you for your confidence in Delfin Hotels. It's been a pleasure hosting you and Norma during your hicking holidays. To tell the truth, Mallorca is able to offer plenty of possibilities for hickers, Mallorca is much more than beaches. Secondly, Rosa and all the hotel staff appreciate your positive feedback. They are really... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 2, 2015

Hotel was lovely, staff very helpful and friendly, but i can honestly say this is the worst food i have ever had in 15 years of going to santa ponsa, we had 1 breakfast, and a couple of dinners, we had to eat out after first couple of days, never again

Helpful?
2 Thank helenray67
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Helen, first of all we want to thank you that you've have spend your time writing your comments about our hotel. Firstly we want to say sorry for not being able for covering your spectations. We take note about everything in order to improve our standard Services and learn about the possible mistakes we make during your stay. We... More 

Bucuresti, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

The room and staff are OK but all the other cheap and missing things are awfull. They confirmed that late check out is possible and just to be announced 1 day before. When it was the time and we said that we need the late check out option then surprise : they cannot as they are overbooked. They throw us... More 

Helpful?
4 Thank Radu S
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Radu, first of all we want to thank you that you've have spend your time writing your coment about our hotel. First of all we want to say sorry for not being able for covering your spectations. We take note about everything in order to improve our standard Services and learn about the possible mistakes we make during your... More 

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