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Hotel Delfin Mar

Rei Sanxo 11, 07180 Santa Ponsa, Calvia, Majorca, Spain
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1 room 1 guest
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123 Reviews from our TripAdvisor Community

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Traveler rating
    27
    47
    30
    14
    5
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27
56
7
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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København, Staden Kobenhavn, Denmark
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

One of the worst hotels I've ever stayed on. You had to pay for everything, even the wifi. We got a deal on Hotwire, and ended up with this hotel. We didn't know it was "all-inclusive", but that was only a good thing, because the food was so bad. I would never eat something like that. And the kitchen hygiene... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 3 nights, half board package. The food was very salty and the service was terrible. They will clear the buffet table before closing time 8pm and the waiter will ask you to leave after 8pm. One night my 8 year old dropped a glass on the floor with glass pieces all over the floor.... More 

Was this review helpful? Yes 2
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Hi Chris, We would like to thank you for the time you spend sending your feedback. Secondly, we are very sorry for not being able to cover all your spectations during your stay. The hotel direction took note about all the point you mentioned and informed the rest of the staff in order to recheck all the quality standard procedures.... More 

Travelers are raving about these Santa Ponsa hotels

Forres, United Kingdom
1 review
5 of 5 stars Reviewed July 22, 2015

This was our third visit to the Delfin Mar Hotel. The location suits us as coastal and hill walkers with walks directly from the hotel and good transport services to further afield, The hotel is excellent with quiet well decorated bedrooms. Our room which had pool and sea views was spacious and cleaned daily to a high standard. The indoor... More 

Was this review helpful? Yes
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Hi Dennis, Firstly we want to thank you for your confidence in Delfin Hotels. It's been a pleasure hosting you and Norma during your hicking holidays. To tell the truth, Mallorca is able to offer plenty of possibilities for hickers, Mallorca is much more than beaches. Secondly, Rosa and all the hotel staff appreciate your positive feedback. They are really... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 2, 2015

Hotel was lovely, staff very helpful and friendly, but i can honestly say this is the worst food i have ever had in 15 years of going to santa ponsa, we had 1 breakfast, and a couple of dinners, we had to eat out after first couple of days, never again

Was this review helpful? Yes 2
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Helen, first of all we want to thank you that you've have spend your time writing your comments about our hotel. Firstly we want to say sorry for not being able for covering your spectations. We take note about everything in order to improve our standard Services and learn about the possible mistakes we make during your stay. We... More 

Bucuresti, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 23, 2015

The room and staff are OK but all the other cheap and missing things are awfull. They confirmed that late check out is possible and just to be announced 1 day before. When it was the time and we said that we need the late check out option then surprise : they cannot as they are overbooked. They throw us... More 

Was this review helpful? Yes 3
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear Radu, first of all we want to thank you that you've have spend your time writing your coment about our hotel. First of all we want to say sorry for not being able for covering your spectations. We take note about everything in order to improve our standard Services and learn about the possible mistakes we make during your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015 via mobile

Very nice hotel situated about 5 minutes away from the beach with plenty of super markets and restaurants close by, the workers are also very friendly and helpful :) is also a very nice place for couples to go to!!!!!!

Was this review helpful? Yes 1
HotelDelfinMar, Director Comercial at Hotel Delfin Mar, responded to this review

Dear guest, We really appreciate your comments and feedback because they help us to improve our standards. As a familiar hotel chain we are really proud you mention our staff and cleaning, because we are allways trying to do our best and keep on working on that way to be better. In name of all our staff, thanks again. Kind... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015

Once through customs it took us around 20 mins to get to our hotel, pleasant little hotel which was situated about 5 mins walk from the beach. there is a slight hill to walk up and down to beach but nothing major. On entering the hotel we were greeted by a very pleasant staff receptionist who quickly sorted out our... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 12, 2015

Lovely hotel. Staff very friendly and fluent in English. Hotel is simple, basic and clean. The rooms are a good size with a nice balcony - the beds are ok. The room we stayed in had a bath and shower and was very clean. The breakfast was good. Plenty of variety of hot and cold, english and continental. The daily... More 

Was this review helpful? Yes 1
Stafford
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

Short break 10th-15th October. First, the negatives. No air conditioning in the public places. Had to ask several times for it to be switched on. Air conditioning in room (211) inadequate, even in October, other guests complained about the same problem. The rooms at the back of the hotel are overlooked by an apartment block. The only curtain blacked out... More 

Was this review helpful? Yes 3
Puri F, Community manager at Hotel Delfin Mar, responded to this review

Dear Mr. Mel H, Thank you very much to take a time writing this review and sharing your experience in Delfín Hotels. You tips will help us to improve our products and services. Your words encourage us to keep on working hard to achieve excellence and for sure will also help future travellers. Thank you to reccomend us! Regards, Puri... More 

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 28, 2014

Just spent a short 3 night break at Hotel Delfin Mar. Hotel is situated in a quiet area of Santa Ponsa but within easy walking distance of a large selection of bars and restaurants. Room was basic but extremely clean with a small fridge, room cleaned and fresh towels provided daily. All staff we spoke to during our stay were... More 

Was this review helpful? Yes 3
Puri F, Community manager at Hotel Delfin Mar, responded to this review

Dear webby1962, Thank you very much for your kind words. Your tips will help other travellers to know a little bit more about our our hotel and situation. Regards, Puri F. More 

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