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Hotel Globales Santa Ponsa Park

4.0 of 5 Calle Puig des Teix 3, 07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Santa Ponsa Park Hotel)
#21 of 35 Hotels in Santa Ponsa
487 Reviews 3.5 of 5 stars
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Hotel Globales Santa Ponsa Park
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Hotel Globales Santa Ponsa Park
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487 reviews from our community

Traveler rating
    89
    198
    105
    58
    37
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145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Having stayed in the Santa Ponsa Park/Pionero complex three times before I knew what to expect from these group of hotels. What I did not expect this time around was the duty manager to try and hoodwink the lead guest into trying to transfer our large group to Magaluf as it "would suit us better". After explaining to the manager... More

Was this review helpful? Yes 2
Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I spene a week in the hotel at the start of September and we had a great time, the hotel was really good and the staff very helpful, the food was a littel repetitive for me but others may disagree, i would certainly stay there again and i strongly disagree with some of the negative reviews, a note to the... More

Was this review helpful? Yes 1
Dundee
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Selected this hotel on the recommendation of Morgan from Bluesea travel. When we arrived we were escorted to a sister hotel the Pionero and told the hotels were the same as they were part of the same complex. Ok fine! We then went back to the Park to have a drink but were told we out all incisive bands were... More

Was this review helpful? Yes 2
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest Thank you very much for your comment on Tripadvisor describing the sensations obtained during your stay with us. We regret that some of our services have not lived up to your expectations like staff , food and all inclusive sistem, this is something that concerns us, because we work very hard to make our customers happy and we... More

Edinburgh, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The corridors smell like a wet dog. The restaurant is appalling it's like feeding time at the zoo. The entertainment is truly awful. And the reps are annoying to say the least. They are in your face constantly and won't take no for an answer. Really not a nice place to stay

Was this review helpful? Yes 3
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest I would like to thank you for having taken some of your valuable time to write your comments, which are the greatest assistance to us in identifying problems that may exist in our Hotel. I would like to express my regret for any inconvenience you may have experienced during your stay and that may have spoilt your enjoyments... More

Ayr, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I have visited Santa Ponsa for over fourteen years staying at various accommodation . We knew where the Santa Ponsa Park was and had a walk through it on a visit in May this year.On the surface the hotel looks like a decent four Starr but has a few annoying issues. The ceiling fan in our room... More

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest, On behalf of all staff and management at Hotel Santa Ponsa Park, we would like to thank you for your time spent on write a review on Tripadvisor. We feel very sorry to know that some of the services received were not up to the standards, like the temperature of the food & levels of staff in the... More

Exeter, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

love this hotel with the staff friendly and helpfull ,food very good, nice pool area and had no probs getting sunbeds as if towels left on to long would be removed by lifeguard.lovely snack area between the 2 pools with fresh cooked food between main meals.intertainment staff were working hard and were very good at there jobs .hotel near resorts... More

Was this review helpful? Yes 3
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. At Globales hotel santa Ponsa Park we are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. Your comments... More

Tonbridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived back from a week's holiday at Santa Ponsa Park at the end of August. We didn't have any complaints with the hotel or local area. Santa Ponsa is a lovely place, having dropped people off en route in Magaluf we were relieved when we arrived in Santa Ponsa! All the staff at the hotel were helpful and courteous.... More

Was this review helpful? Yes 5
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. At Globales hotel santa Ponsa park we are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. Your comments... More

Hull Uk
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A brilliant hotel, friendly helpful staff. Outstandingly clean. Room a little cramped with 3 adults sharing. The good thing was the 3rd bed was a proper bed and not a put me up style thing. Close to all amenities could easily wonder onto noisy Irish style bars or night clubs or stay around the quieter side. The hotels entertainment wasn't... More

Was this review helpful? Yes 2
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. Your kind comments about the hotel, staff, the... More

Bristol
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were two families looking for a holiday that covered all age groups with adult children and grandchildren. We found it here....perfect location for beach, bars, shops and restaurants. We were a little worried about previous reviews but ignore them. Rooms were ok, food was plentiful and with the pizzeria they was always something nice to eat. Our only real... More

Was this review helpful? Yes 3
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest We would like to thank you for sharing your opinion about our hotel. Guest's feedback is very important for us and we will be pleased to forward your positive and nice comments to our team members. Your Comments regarding the pool area & the towels in the sunbeds have been pass to the hotel manager, he will work... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I am 21 and my partner is 30 - though different ages we both absolutely loved Santa Ponsa Park. We were very pleasantly surprised upon arrival as we thought the pictures looked quite basic. Hotel staff are quick and efficient, though very busy. The atmosphere was great as there is such a wide mix of people, and no groups of... More

Was this review helpful? Yes 3
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. All your comments about the Hotel regarding cleanliness, staff , atmosphere, location and the all inclusice product are very appreciated. This will encourage us to keep working hard to improve both... More

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Additional Information about Hotel Globales Santa Ponsa Park

Address: Calle Puig des Teix 3, 07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Santa Ponsa Park Hotel)
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Globales Santa Ponsa Park 4*
Number of rooms: 269
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Also Known As:
Santa Ponsa Park
Hotel Globales Santa Ponsa Park Majorca

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