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Hotel Globales Santa Ponsa Park

4.0 of 5 Calle Puig des Teix 3, 07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Santa Ponsa Park Hotel)
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Hotel Globales Santa Ponsa Park
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Hotel Globales Santa Ponsa Park
Hotel Globales Santa Ponsa Park
Hotel Globales Santa Ponsa Park
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511 reviews from our community

Traveler rating
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150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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aberdeen
Contributor
17 reviews 17 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went in October for a cheap week in the sun. There are 3 hotels in this complex and I think we got the worst one. Rooms were small and dated. The shower was tiny, very little room to move. We had to use the restaurant in the hotel across the road to have have our meals, and we're moved... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent holiday break with us. We will pass all your comments regarding the rooms and the quality of the food to our staff to investigate and improve those areas. We hope to be able to... More 

manchester
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 5, 2014

Arrived 17 october,4 day break, wife and I both in our 60's went for a hard earned chill out.We got a free bottle of wine, free safe deposit box, and free late check out.The hotel is 5 mins from the main centre. Read the reviews before going and since getting back. OMG there are some serial moaners on trip advisor... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. We will pass all your comments to our... More 

Harlow, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

stayed at santa ponsa park 10/10/14 to 17/10/14. Hotel clean but a bit jaded,,if u r a handyman then take a screwdriver to tighten the balcony door handle and the shower holder plus other odds and ends. Staff very pleasant and helpful, couldn`t really ask for better. Food a big let down. Was generally cold and the displays and plates... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest. We would like to thank you for taken time to write your experience regarding your recent stay in the Hotel Santa Ponsa Park. We are pleased that you have enjoyed your holiday with us and we have taken note of your comments both positive (pleasant staff, hard working entertainment staff) and negatives (food a let down). We do... More 

Corby, United Kingdom
2 reviews
4 of 5 stars Reviewed October 31, 2014

Ok its not a four star hotel but please don't let peoples reviews put you off. It really is a case of you get what you pay for. I really don't understand what people want for the money you pay! The hotel is clean and comfortable. When we arrived the queue for drinks was long but It really doesn't take... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. Your kind comments about the cleanliness are very... More 

bournemoutth
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 31, 2014

Comfortable Hotel great location close to the beach. Went 18th October 2014 weather was brilliant all week. Receptionist at the Hotel was not very friendly but did try to help move us as we asked for a low floor due to poor mobility but was put on the 4th floor did manage to get moved to the 3rd floor. Food... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest Thank you very much for your comment on TripAdvisor describing the sensations obtained during your stay with us. We regret that some of our services (Reception staff & food) have not lived up to your expectations, this is something that concerns us, because we work very hard to make our customers happy and we feel bad when this... More 

Plymouth, United Kingdom
2 reviews
1 of 5 stars Reviewed October 27, 2014

This is supposed to be a 4 star hotel, i find that very difficult to believe unless you look at it boss eyed - more like a 2 star and that is being generous Some of the staff were rude and surly especially one on the reception desk and the restaurant staff were not much better and the all inclusive... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest, On behalf of all staff and management at Hotel Santa Ponsa Park, we would like to thank you for your time spent on write a review on Tripadvisor. We feel very sorry to know that some of the services received were not up to the standards, like rude staff at the reception,the quality & variety of the food... More 

Wedmore, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

On the whole very good. The choice of food (all-inclusive) was a little limited on occasions, especially in the second week of our fortnight, but there was always something worth having and plenty of it. As it was the end of the season, staffing reductions led to occasionally having to use the bar in the adjoining hotel (sharing same grounds)... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. We will pass all your comments to our... More 

Cornwall
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 23, 2014

we weren't expecting much in the first place; we'd been offered, through Travel Zoo, 4 nights, all-inclusive to include flights from Bristol for £159! We paid an additional £40 so that we had the whole of the 4th day rather than an early hours departure. The hotel is basic and the rooms somewhat tired; our bed was not particularly comfortable... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest. We would like to thank you for taken time to write your experience regarding your recent stay in the Hotel Santa Ponsa park. We are pleased that you have enjoyed your holiday with us and we have taken note of your comments about rooms being tired and queuing for the drinks. We do hope to see you again... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014 via mobile

The staff that worked there are rude only a few that spoke little of English. The food was less than average not much to choose from at all and the very last night had raw chicken!! Told a member of staff and she just shuck her head and walked off! Then another time we was waiting for a drink for... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest, I would like to thank you for having taken some of your valuable time to write your comments, which are the greatest assistance to us in identifying problems that may exist in our Hotel. I would like to express my regret for any inconvenience you may have experienced during your stay, and that may have spoilt your enjoyments... More 

Somerset
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2014

I will start with a positive.. the frontage looked ok. Negitive.. the desk clerk didn't smile or welcome us, just took our passports and told us to collect them in the morning and then handed us the key. The stairways are plain and bland with no pictures on the walls. The corridors had badly stained carpets and dirty doors. The... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest Thank you very much for your comment on TripAdvisor describing the sensations obtained during your stay with us. We regret that some of our services have not lived up to your expectations, this is something that concerns us, because we work very hard to make our customers happy and we feel bad when this is not so. We... More 

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Additional Information about Hotel Globales Santa Ponsa Park

Address: Calle Puig des Teix 3, 07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Santa Ponsa Park Hotel)
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Globales Santa Ponsa Park 4*
Number of rooms: 269
Reservation Options:
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Also Known As:
Santa Ponsa Park
Hotel Globales Santa Ponsa Park Majorca
Hotel Style:
#5 Luxury Hotel in Santa Ponsa

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