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Hotel Globales Santa Ponsa Park

Calle Puig des Teix 3, 07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Santa Ponsa Park Hotel)
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Hotel Globales Santa Ponsa Park
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Hotel Globales Santa Ponsa Park
Hotel Globales Santa Ponsa Park
Hotel Globales Santa Ponsa Park
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515 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Exeter, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner and I booked a last minute getaway in May 2014 and had a wonderful time. This hotel exceeds expectations for the price, and I think that is very important to note when making a review. The hotel is clean, location is great, staff friendly, food plentiful, and ice cold beverages flow on tap. If you are a realist... More 

Was this review helpful? Yes 8
Norwich, United Kingdom
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 8, 2015

My mum and her partner booked this holiday for a family getaway and when i saw the reviews on here I was a little worried as it only got an average of three stars and the reviews were just pretty bad. Having been to corfu first where I stayed at a lovely small place, I kept comparing here to there... More 

Was this review helpful? Yes 1
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2015

Booked this hotel for a very very last minute week away with my partner. Was a little nervous about what it would be like after reading reviews on here and booked it without my partner being there. Got an amazing deal for a weeks all inclusive off icelolly.com and paid around £300 each. Hotel was very easy to get to... More 

Was this review helpful? Yes 11
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time writing such a complete review in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. Your kind comments about... More 

aberdeen
Contributor
18 reviews 18 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed November 30, 2014

We went in October for a cheap week in the sun. There are 3 hotels in this complex and I think we got the worst one. Rooms were small and dated. The shower was tiny, very little room to move. We had to use the restaurant in the hotel across the road to have have our meals, and we're moved... More 

Was this review helpful? Yes 3
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent holiday break with us. We will pass all your comments regarding the rooms and the quality of the food to our staff to investigate and improve those areas. We hope to be able to... More 

manchester
Contributor
18 reviews 18 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 5, 2014

Arrived 17 october,4 day break, wife and I both in our 60's went for a hard earned chill out.We got a free bottle of wine, free safe deposit box, and free late check out.The hotel is 5 mins from the main centre. Read the reviews before going and since getting back. OMG there are some serial moaners on trip advisor... More 

Was this review helpful? Yes 8
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. We will pass all your comments to our... More 

Harlow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

stayed at santa ponsa park 10/10/14 to 17/10/14. Hotel clean but a bit jaded,,if u r a handyman then take a screwdriver to tighten the balcony door handle and the shower holder plus other odds and ends. Staff very pleasant and helpful, couldn`t really ask for better. Food a big let down. Was generally cold and the displays and plates... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest. We would like to thank you for taken time to write your experience regarding your recent stay in the Hotel Santa Ponsa Park. We are pleased that you have enjoyed your holiday with us and we have taken note of your comments both positive (pleasant staff, hard working entertainment staff) and negatives (food a let down). We do... More 

Corby, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2014

Ok its not a four star hotel but please don't let peoples reviews put you off. It really is a case of you get what you pay for. I really don't understand what people want for the money you pay! The hotel is clean and comfortable. When we arrived the queue for drinks was long but It really doesn't take... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. Your kind comments about the cleanliness are very... More 

bournemoutth
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 31, 2014

Comfortable Hotel great location close to the beach. Went 18th October 2014 weather was brilliant all week. Receptionist at the Hotel was not very friendly but did try to help move us as we asked for a low floor due to poor mobility but was put on the 4th floor did manage to get moved to the 3rd floor. Food... More 

Was this review helpful? Yes 2
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest Thank you very much for your comment on TripAdvisor describing the sensations obtained during your stay with us. We regret that some of our services (Reception staff & food) have not lived up to your expectations, this is something that concerns us, because we work very hard to make our customers happy and we feel bad when this... More 

Plymouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

This is supposed to be a 4 star hotel, i find that very difficult to believe unless you look at it boss eyed - more like a 2 star and that is being generous Some of the staff were rude and surly especially one on the reception desk and the restaurant staff were not much better and the all inclusive... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear Guest, On behalf of all staff and management at Hotel Santa Ponsa Park, we would like to thank you for your time spent on write a review on Tripadvisor. We feel very sorry to know that some of the services received were not up to the standards, like rude staff at the reception,the quality & variety of the food... More 

Wedmore, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

On the whole very good. The choice of food (all-inclusive) was a little limited on occasions, especially in the second week of our fortnight, but there was always something worth having and plenty of it. As it was the end of the season, staffing reductions led to occasionally having to use the bar in the adjoining hotel (sharing same grounds)... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Santa Ponsa Park, responded to this review

Dear guest, The Hotel Globales Santa Ponsa Park would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. We are all very happy to know that the time you spend with us was very pleasant and that you enjoyed your holidays. We will pass all your comments to our... More 

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