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Hotel Globales Playa Santa Ponsa

3.0 of 5 Puig des Teix 4, E-07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Playa Santa Ponsa Hotel)
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Hotel Globales Playa Santa Ponsa
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Hotel Globales Playa Santa Ponsa
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Hotel Globales Playa Santa Ponsa
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195 reviews from our community

Traveler rating
    36
    81
    45
    22
    11
See reviews for
60
68
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this holiday a week before in advance so it was very last minute and the price was amazing a 10 day holiday for 3 for just under £700 all inclusive!!! My boyfriend and I stayed at this hotel with our 18month old baby and the hotel was amazing, we got up to our room which was impeccably clean... More 

Was this review helpful? Yes 1
Maidstone, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

Long time getting to the hotel due to lengthy badly organised transfers!! On arrival friendly reception showed our room which was clean had all we needed in it! Shower on the small side door kept getting stuck but not the end of the world!! We had to go to sister hotel for the first night and next days meals. Our... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Good morning, Thank you very much for sharing your opinion about our hotel and team. Your comments about our staff, food and cleanliness are very kind. We are pleased that you had a wonderful stay with and look forward to seeing you back soon again. Regards from Santa Ponsa, Quality Manager More 

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 17, 2014

Stayed at this hotel for a weeks all inclusive. I think it's only recent that this hotel has provided all inclusive. Party of four ladies we were given integral rooms that was great for us. Cannot complain for what we paid. Any problems soon rectified. Yes queuing at the bar needs to be sorted as it is nightmare especially at... More 

Was this review helpful? Yes 2
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest Thank you very much for share your experience with us, we are very happy to read that you enjoyed your holidays with us, we look forward to welcome you in the very near future. Regards from Santa Ponsa More 

Lincoln, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2014

We stayed at the hotel for a last minute 5 night break... We arrived at 11.45 pm and while we were checking in, we were asked if we were hungry, and offered a pizza and nibbles... Great service... we were not expecting anything at that time of night.... Reception staff friendly, maid service brilliant...... food was repetative, but plentiful...... although... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest, Many thanks for your kind comments and positive feedback on TripAdvisor. We are happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference. Kind regards, Quality Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 7, 2014 via mobile

Clean hotel, good location. Extremely poor customer service. Eternal long queues at bar, entertainment awful, food repetitive and staff handling food with bare hands. What a shame- won't be back. A lot of potential if they cared about customers. Large notices to upgrade to all inclusive- lets them opt out of good quality provision.

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest, Many thanks for your kind comments and positive feedback on TripAdvisor. Your perceptions with regards to our services help us to improve and maintain our quality. We appreciate that you have given the task of dedicating part of your time to share your experience with other travelers. Once again, thank you very much for your words, Kind regards,... More 

London, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 6, 2014

Had a lovely short break with friends. The rooms were clean and the facilities great. Food good and staff and manager helpful when we had a problem with an expected late check out. Would stay at this hotel again. I do have an issue regarding lost property which I have tried to email the hotel about but have not had... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest, It gives a pleasure to know that you had a wonderful experiences during your stay atHotel Playa Santa Ponsa. Your perceptions with regards to our services help us to improve and maintain our quality. We appreciate that you have given the task of dedicating part of your time to share your experience with other travelers. We are really... More 

Norfolk
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 5, 2014

Santa ponsa We've been to santa ponsa For a holiday in the sun We like the animation team For creating lots of fun The fine dining is just lovely You can really have a ball The weather hot and sunny Which really suits us all The reception and the rooms are nice The dining room is great We spent all... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guess We would like to thank you for your nice poem expressing your views of your last break with us, we are more than impress, its a wonderful way of doing it, congratulations. It's good to hear that you have enjoyed your holiday with us, we will pass your comments to Richard who i´m sure will be very very... More 

1 review
1 of 5 stars Reviewed September 24, 2014 via mobile

Hotel itself is clean and bar staff are the only ones attentive even though I'm staying FB and soft drinks only. Food is appalling ... bland, overcooked, evening meals consist of lunch time leftovers. Salads are fresh but witnessed a member of kitchen staff use bare hands when transferring salad from one bowl to another. Salads & cold meats geared... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest, On behalf of all staff and management at Hotel Globales Playa Santa Ponsa , we would like to thank you for your time spent on write a review on TripAdvisor. We will pass all your comments specially regarding food (overcooked and bland) & the entertainment to the Hotel manager & our staff, which will be investigating the subjects... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 16, 2014

Just back from a 10 day holiday in this hotel. The hotel is very clean which is a testament to the staff on site. The pool is well looked after by Victoria who is a first class life guard. The reception staff are all very pleasant as are the restaurant staff. The rooms are clean but are let down greatly... More 

Was this review helpful? Yes 7
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest, It gives a pleasure to know that you had a wonderful experiences during your stay at Globales Hotel Playa Santa Ponsa . Your perceptions with regards to our services help us to improve and maintain our quality. We appreciate that you have given the task of dedicating part of your time to share your experience with other travelers.... More 

liverpool
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed here for a week hotel very clean pool area could do with upgrade need to get rid of the grass and need to get moor sunbeds one of those hotels were people put towels out at 7 oclock sad people get a life centrally located for beach bars entertainment poor food ok always found something to eat plenty of... More 

Was this review helpful? Yes
Quality M, Quality Manager at Hotel Globales Playa Santa Ponsa, responded to this review

Dear Guest, Many thanks for your kind comments and positive feedback on TripAdvisor. We are happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference. Kind regards More 

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Additional Information about Hotel Globales Playa Santa Ponsa

Address: Puig des Teix 4, E-07180 Santa Ponsa, Calvia, Majorca, Spain (Formerly Playa Santa Ponsa Hotel)
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Globales Playa Santa Ponsa 3*
Number of rooms: 209
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Also Known As:
Playa Hotel Santa Ponsa
Hotel Playa Santa Ponsa
Hotel Globales Playa Santa Ponsa Majorca

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