Having been here four times before we thought it was a safe bebut so disappointedt Our first room was dreadful looking onto a wall on the ground floor when we complained we moved to the 5th floor which was a studio we could not walk straight into the bathroom as the door omly opened a small bit and we paid... More

Another couple I was travelling with in Santa Ponsa stayed here, and I visited the complex and had a look around. I purposely didn't book her because of the negative mixed reviews so thought a view from someone who recently visited it and looked in one of the rooms might help others. Remember this is a three star complex but... More

just back from santa ponsa, stayed at the the jardin de mar,hotel was ok its was just the staff at reception we very rude you could not ask them a question, the management would want to sort this out before it spoils the hotel brand other then that it was fine, a must is the auld triangle pub 2 mins... More

On arrival we were given our room. It was on the first floor with trees over balcony. We asked for an upgrade, which cost 200 euros for a see view. We were delighted with this room and unpacked. Within ten minutes the noise was unbearable. We had been allocated a room next to the lift which was being replaced. We... More

Firstly reviews need to be put into perspective. You do not get 5* hotels for the price of a 3* As such reviews need to be relevant to the cost of the hotel. Beginning with the rooms - These were clean and functional but small. Kitchen was very basic but at least you can boil a kettle for the obligatory... More

our room had stunning sea view with private balcony complete with our own sun loungers if you have early flight you carnt check in till 2 wasnt a problem for us theres a bar across the road called eldorado best beer in santa ponsa fab couple so well worth going there while you waiting will be back at this hotel... More

Just had a brilliant holiday at the Jardin del mar couldn't fault it !! We paid extra for a superior sea view and had a large terrace over the bay with beautiful views !! The meals at the hotel were excellent with a good variety to cater for all needs, The staff were very courteous and helpful especially the young... More

Don't leave your key to the reception! We did. While we were having early dinner (about 4 pm), the key had dissapeared from the reception. We received a spare key and went to the room to look for "forgotten" key as the receptionist claimed. At this point it wasn't a suprise at any level that the room was in a... More

The hotel features apartments rather than rooms which we really like - seperate little kitchen area, lounge with dining area, spacious balcony & seperate bedroom. Everything was very clean - you really can't argue for the price. The hotel is located near shops & restaurants with a supermarket right outside. The location is at the end of the bay with... More