We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

PortAventura Hotel El Paso

Rambla del Parc s/n | PortAventura Resort, 43840 Salou, Spain
Hotel amenities
PortAventura Hotel El Paso
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #19 of 97 Hotels in Salou
A recent review
4 of 5 stars reviewed 3 days ago
Julie M Greenock, United Kingdom
Write a Review

1,022 reviews from our community

Traveler rating
    348
    373
    188
    68
    45
See reviews for
746
68
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1022)
  • Mar-May only
    (87)
  • Jun-Aug only
    (628)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (56)
All months
Greenock, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As it was my daughter and I first holiday abroad I totally loved every minute of it...from room to food to pool and theme parks amazing!!!!!! Were coming back September for 10 days....canni wait...not coming quick enough, My daughter who was 7 at the time she LOVED it...she cant wait too return.

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Julie, we are so glad that you enjoyed your first holiday abroad with your daughter at PortAventura Resort's Hotel El Paso. We are delighted to know that you both enjoyed every minute of your experience with us in our pools, our incredible theme park and our restaurant services. We look forward to September and your next visit. Best wishes,... More 

uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

what can i say this was the second time i have stayed here and would probably stay again stayed here for the theme park with 1 child age 10 on this trip. Pool is huge we stayed in the school 6 week holiday and never put a towel down for a sun bed . yes lots of people do but... More 

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear cawl, we are delighted that you enjoyed your stay at Hotel El Paso and its large pool and the restaurant service offered to guests. We will pass on your comments about the folding bed to the relevant departments for their consideration. We are glad that you appreciate the free Wi-Fi in all hotel rooms and throughout the resort and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel El Paso was excellent . the food was realy good and the pool was great . the theme park was AMASING . the ice cream was good . the beds were comfy and me and my sister liked meeting woody woodpecker . el cayote was really good . the holiday was amazing.

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Ciara, we are delighted that you enjoyed your stay at Hotel El Paso and its catering services. We hope to welcome you back again soon. Best wishes, PortAventura. More 

Glasgow, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, perfect for family's. The theme park is about 10/15 minute walk away. With the water park right next to it. But for a couple Euros you can take the trolly kart/ train kart, which also takes you into the main part of Salou. Both would be good for couples but the hotel is great for kids. Excellent entertainment... More 

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear ClareFrancesca, we are delighted that you enjoyed your stay at Hotel El Paso and its proximity to PortAventura Park and Salou. Our employees master different languages to cater to the needs of all our international clients in the best possible way. We are sorry that the staff that you dealt with did not speak English properly and we will... More 

Dublin, Ireland
Contributor
20 reviews 20 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travelled to PortAventura with my Mam & my two sisters. Girls trip! Also because we love roller coasters! The check in experience is long, but only because the staff have so much detail and knowledge to impart to you. Her experience & help were invaluable to is, not just on the first day (we always seemed to get the... More 

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear siobhanmccluskey, we are delighted that you enjoyed your stay at Hotel El Paso, its pool and its attentive restaurant service. We are glad to know that you appreciate the painstaking service offered by the reception staff to provide our guests with all the information they require to get the most out of their stay at the hotel and the... More 

belfast
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 18, 2015

We travelled with 3 small babies and this hotel was so accommodating. As a large family with 8 people, they provided 2 adjoining rooms and they had plenty of room. The kitchen staff assisted with the sterilisation of baby bottles and cooled boiled water etc. We travelled at Xmas and the hotel was warm (the weather was warm through the... More 

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear snorton_10, thank you very much for your feedback. We are delighted that you and your family enjoyed your stay at Hotel El Paso and appreciate the care that goes into looking after our guests. We are also pleased that you were satisfied with our adjoining rooms and our catering service, which is one of our priorities. We hope to... More 

Mataro
Contributor
19 reviews 19 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 4, 2015

Great room in front of the Labyrinth. Nice location, I bet it's great in summer with the use of the pool. The kids entertainment at night was lovely, with the characters walking around the hotel. We took an early breakfast as this is always the best case in these hotel and the same with dinner. A good choice of food... More 

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Maxserg, we are delighted that you enjoyed your stay at Hotel El Paso and its catering and children's entertainment services on offer. Thank you very much on behalf of all staff members working hard to ensure our visitors have a unique experience. We hope to welcome you back again soon. Best wishes, PortAventura. More 

Bishop Auckland, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

I went here in June. Hotel was fab, the grounds are beautiful. I went with my little brother and sister who are both 10 & they loved it! Just down the road from Themepark & Waterpark (Walking distance). Theme park is absolutlelly brill as is the water park. There is a shuttle bus to go into salou! Salou also has... More 

Was this review helpful? Yes 6
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear xLxuxcxyx, thank you very much for your feedback. We are delighted that you and your family enjoyed your time at Hotel El Paso and at PortAventura and Costa Caribe. We hope to see you again soon. Best wishes, PortAventura. More 

Contributor
17 reviews 17 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 7, 2015 via mobile

Had mixed feelings about this place. Rooms clean but basic. But I mean there's so much to do in the theme park... You done really spend any time in the room. Food, not so great. Eating the same thing nearly every day. The a la carte was the most Iv ever had.. The pool was always lovely. But people got... More 

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear RobertaEthan1. We are very disappointed to hear that your experience at PortAventura was less than you expected due to the restaurant services. We take your comment in consideration in order to improve our job and be able to offer you a more satisfying service next time. Best regards, PortAventura. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

This was our second stay at the El Paso and the hotel had not changed in 2 years. It was busy, which is to be expected during the school holidays but we were always able to find sunbeds around the pool. The queues for dinner were never longer than a couple minutes. The longest wait was being served at the... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

783 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (383)
Viewed
Family/play areas (13)
Viewed
View from room (6)
Viewed
Hotel & grounds (99)
Viewed
Pool/beach area (68)
Viewed
Room/suite (22)
Viewed
Bathroom (8)
Viewed
Dining (22)
Viewed
Other (145)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (358)
Viewed
Amenities (19)
Viewed
Pool (42)
Viewed
Restaurants and Bars (177)
Viewed
Standard Room (47)
Viewed
The Hotel (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Pool/beach area (10)
Viewed
Family/play areas (5)
Viewed
Hotel & grounds (13)
Viewed
Dining (7)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question