We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Salou hotels

PortAventura Hotel El Paso

4.0 of 5 Hotel   |   Rambla del Parc s/n, 43840 Salou, Spain
Hotel website
Hotel amenities
Offers & Announcements
30% off room rate
Save Saved
You added PortAventura Hotel El Paso to your Saves list
PortAventura Hotel El Paso
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #19 of 98 hotels in Salou
A recent review
3 of 5 stars reviewed yesterday
Mark T Redruth, United Kingdom
  • Overview
  • Reviews (857)
  • Photos (369)
  • Amenities
  • Q&A
  • Room tips (163)
  • Location
  • More
Write a Review

857 people have reviewed this hotel

Traveler rating
    305
    305
    152
    54
    41
See reviews for
636
51
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Redruth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have just returned from a 10 night stay at El Paso and in the whole we were fairly happy with the place. However, as is to be expected, no place is absolutely perfect and there are a few small gripes that, if addressed, would improve this nice hotel even more! The hotel itself is a very impressive looking complex,... More

Was this review helpful? Yes 3
Gibraltar
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

only 1 problem with hotel is apartment block Armadillo which smells very musty everywhere. Apart from that pool,staff,food,reception and closness to park is excellent. theres even a shuttle every 5 mins to park,(10 min walk) salou is a 20 min stroll free wifi everywhere fastpass from hotel is a must ,50euro all stay ,as in park its 50euro per day

Was this review helpful? Yes 3
Lanarkshire
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Well same as below where do u begin?? We arrived as a couple with a 3 year old daughter at 11pm didnt get a room till 3 in the heat. Food is very repetive and if you do not like roast chicken, tomato pasta, fish(bones), chips, or pizza then do not visit hotel there is no show cooking and food... More

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Young C, We truly regret that your experience at PortAventura Hotel El Paso wasn’t fully pleasant. We regret that our resort didn’t meet your expectations. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted all your suggestions about the all diferents subjects. Regards, PortAventura More

Scotland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Read this before you book..... I am still a guest at this hotel so will leave a full and comprehensive review until I return home in a few days. I do however feel compelled to write that at this time I am the subject of a nightly all out bed bug assault and am covered in bites. The hotel has... More

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Longwhitecloud. We truly regret that your experience at Hotel El Paso wasn’t fully pleasant. We regret that our customer service didn’t meet your expectations as is one of our main priorities. In any case, we would like to inform you about our periodic sanitary and infestation strict controls in order to ensure the visitors safety, which we had been... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arrived at el paso mid morning, checked in within half an hour and told our room was ready 😃 lovely porters brought our luggage so we could wander over. Our room was in block facing pool which was perfect and it had a big balcony, nice room tv could be switched to english speaking with one button, good shower. The... More

Was this review helpful? Yes 3
Dundee
Reviewer
5 reviews 5 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

We are a family of 6 who have just returned last night from 2 weeks in El Paso. We stayed in 2 rooms - 5022 and 5024. My husband and 2 kids in one room and myself and 2 kids in the other. I will start with the good points - Free Wifi; Friendly staff around the pool bars who... More

Was this review helpful? Yes 11
scotland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Portaventura is a great location for a holiday. However, I was disappointed with the El Paso. I usually stay in the Portaventura Hotel but thought I would try El Paso as it was all inclusive. Firstly, the wait to check in was 45 minutes. The room was basic and quite small. The bedding was not changed the whole week which... More

Was this review helpful? Yes 2
Ellon, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Just arrived back from a 1 week stay at the El Paso. I was travelling with my wife, grand son age 12 and grand daughter age 5. The big problem we had is we arrived at hotel 11.30am but told our room wouldn't be ready ready till 3pm with 2 children was unacceptable after an early morning start to get... More

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Johnnyfee. We truly regret that your experience at Hotel El Paso wasn’t fully pleasant. Please accept our apologies for all the inconvenience you have been caused at the check-in service or pool rules. We thank you very much your comments around and have noted your suggestions. Regards, PortAventura More

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Third time to this hotel and we paid a lot for this holiday for the four of us. Had to wait four hours for room after an early flight. Luggage delayed and had to phone three times. Food ( lunch and evening meal ) was disgusting, breakfast was okay. Snack bar food was also fine. Flies on the food and... More

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Lucy. We truly regret that your experience in one of our hotels wasn’t fully pleasant. We regret that our restauration service didn’t meet your expectations at the lunch and evening meal as is one of our main priorities. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and... More

Prestatyn, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My family have just returned from a week at El Paso and what a great week it was.(w/c 25th June) From reading the reviews before I went some things did concern me but they soon went away, firstly on arrival we waited about 10 mins in the queue to check in, we did spend about 20 mins speaking to reception... More

Was this review helpful? Yes 9
Owners: What's your side of the story?
If you own or manage PortAventura Hotel El Paso, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to PortAventura Hotel El Paso? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PortAventura Hotel El Paso

Address: Rambla del Parc s/n, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — PortAventura Hotel El Paso 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, T4B, Tingo, Hotels.com, BookingOdigeoWL, Agoda, EasyToBook, Otel and Venere so you can book your PortAventura Hotel El Paso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Paso At Portaventura Hotel
Hotel El Paso

369 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (321)
Viewed
Family/play areas (13)
Viewed
View from room (6)
Viewed
Hotel & grounds (90)
Viewed
Pool/beach area (58)
Viewed
Dining (21)
Viewed
Room/suite (21)
Viewed
Bathroom (7)
Viewed
Other (105)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Pool/beach area (9)
Viewed
Hotel & grounds (11)
Viewed
Dining (4)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Other (20)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#13 Luxury Hotel in Salou #20 Family Hotel in Salou
Hotel Class
Official Description (provided by the hotel)
Just an hour from Barcelona, El Paso offers a "All Inclusive" designed for families, from which you can enjoy both the hotel and the park PortAventura. The hotel recreates a traditional Mexican hacienda with authentic Aztec decor. The spectacular gardens and the friendly treatment of its people will make you leave behind the stress of everyday life and delve into the beauty of colonial Mexico, just a few minutes from the gates of PortAventura Park.Túmbate really huge pool and relax in comfortable chairs while you impregnate all the excitement of the exotic and extreme comfort of Hotel El Paso. Your children will have fun playing in their pools.And nothing better for fun swimming around a sunken galleon in full pool! Structured in different buildings around a central gardens and crystal blue pools. In our restaurants, savor the best Mexican cuisine and will have espectáculos.Las colorful colonial-style rooms are ideal for a family stay, surrounded by gardens create an atmosphere of serenity and relaxation. Ideal for after hours fun dive into adventure at PortAventura Park break, as tickets are included in the price of your stay! A highlight in 2014 the new attraction called Angkor and Cirque du Soleil this summer representing the world of Kooza and the origins of the circus. Cirque du Soleil will be installed outside the PortAventura theme park, right next to Hotel Gold River. This entry does not include access to PortAventura Park. Also the entry of PortAventura Park does not include admission to the show Kooza. ... more   less 
Number of rooms
501

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer