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All 98 Salou hotels

PortAventura Hotel El Paso

4.0 of 5 Hotel   |   Rambla del Parc s/n, 43840 Salou, Spain
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Ranked #19 of 98 Hotels in Salou
A recent review
5 of 5 stars reviewed yesterday
kingy_efc Liverpool, United Kingdom
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971 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Liverpool, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having read the reviews on this hotel (after booking) I decided I wouldn't be telling my wife about them and just hope for the best!! From other reviews I had seen our rooms wouldn't be ready till around 2 and we arrived at 9am so we packed the kids swimming stuff in the hand luggage. After an early start our... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel was very clean & all staff were more than helpful and spoke very good english. The only thing that would complete the rooms would be having a fridge, kettle etc. As the closest bar open during the day is the pool bar. All inclusive food was good quality not a huge amount of variety but fair.

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2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Just got home from the El Paso hotel portaventura. Stayed here last year as well. We arrived on 2nd of sept and stayed for a week. We were at the very front of the hotel 2nd floor up. The balcony is not that big so we could only sit one at a time out on it. Last year we had... More

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Bath, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived 9/9/14 left 16/9/201 4After reading some of the reviews about this hotel I was slightly worried. But my partner and I have had such a lovely time I had to write something and maybe put other peoples worries to rest. When we arrived we only waited15 minutes to be checked in. The staff were very efficient and explained everything... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in this hotel for 1 week in September, and I hardly slept a wink because our room was damp, and it stank, I actually had to put towels down on the bed to sleep on, I hated it, the pool didn't open until around 9:30, children's entertainment was appalling, it didn't start until 9:30-10 in the evening when... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Karenm1987. We are very disappointed to hear that your experience at PortAventura Hotel El Paso was less than what you expected. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Best regards, PortAventura. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Travelled through First Choice Holidays All Inclusive to Port Aventura at the El Paso. Arrived at the hotel at 13:00 , only waiting 5 minutes waiting in the queue and was seen professionally by staff who explained the layout of the large complex on the map that was provided. The room was ready and was situated in the main block... More

Was this review helpful? Yes 2
Duleek, Meath, Ireland
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just back from a weeks holiday at this hotel...very clean beautiful surroundings and the pool one of the biggest in a hotel I have seen...The close proximity to the theme park was fab,only five minute walk,but they also have a train that brings you there and back if your feeling tired...As we went in September the hotel also gave us... More

Was this review helpful? Yes 1
Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

we stayed here 19th aug 2014 till 2nd sept 2014, it cost just over 2 grand for 2 rooms for me,hubby and two sons aged 14yrs and 19yrs. we chose this from thompson holiday agents as it was highly reccomended and seemed a a good place for two teen boys. we read reviews on here the week before our holiday... More

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PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Relomajo. We are very disappointed to hear that your experience at PortAventura was affected by the reported circumstances. In any case, we would like to inform you that the same conditions (breakfast slots, 3pm check in, etc.) are performed for everyone the same, so we recomend you to contact your travel agent to confirm hotel conditions. Anyway, we apologize... More

folkestoen
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I very much enjoyed my Holiday at the El Paso, the room was ok the food ok and the location ok but as you have probably guessed there were faults. none of the faults were major more irritating. DINING - the dining room was clean and staff perhaps overly attentive. it was very frustrating as they would fill up the... More

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Roxy. We are very disappointed to hear that your experience at PortAventura Hotel El Paso was affected by the reported circumstances with the night entertainment, the quality of the cleaning service received, etc. Your complain have been reported to the corresponding department in charge of every complain review in order to allow us keep improving our services. Please accept... More

Belfast, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

If I hadn't have paid what I did to stay here I might have left a better review. We had booked a family room and when we arrived we were put into a small double room with bunk beds in the corner. The balcony was tiny (just about room for two chairs sideways) too. The room was on the main... More

Was this review helpful? Yes 2
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear 396Belfast. We are very disappointed to hear that your experience at PortAventura Hotel El Paso was less than what you expected. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Best regards, PortAventura. More

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Additional Information about PortAventura Hotel El Paso

Address: Rambla del Parc s/n, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — PortAventura Hotel El Paso 4*
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Also Known As:
El Paso At Portaventura Hotel
Hotel El Paso

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