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PortAventura Hotel El Paso

Rambla del Parc s/n | PortAventura Resort, 43840 Salou, Spain
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PortAventura Hotel El Paso
Best prices for: 1 room 1 guest
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Ranked #18 of 98 Hotels in Salou
A recent review
4 of 5 stars reviewed yesterday
Richard A Barmouth, United Kingdom
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1,029 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barmouth, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

ok just stayed one week in El Paso lets start with the good things room great big and most things you need could do with a fridge.its a hotel.room very clean. staff brilliant lobby massive and nice place to rest. food ok but I found it repetitive then on Wednesday Chinese very nice but listen to people moan worked out... More 

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2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here a few years ago with family and absolutely loved it, food was excellent, lovely Lobby with free wifi, theme park is only 5 minutes away. We had no problems at all, intact we have booked to go again this year! very excited, i highly recommend this place :)))

Was this review helpful? Yes 11
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Izzy, we are delighted to welcome you back soon and we are pleased to inform you that you can enjoy free Wi-Fi throughout the resort and can access the park with our transfer service. Regards, PortAventura. More 

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have visited twice we loved it that much the first time. The hotel is clean and well kept, staff friendly and polite. Checking in can be abit time consuming (took over an hour). The pool is great but COLD :/ the evening entertained isn't amazing but the theme park is just up the road if your wanting something more.... More 

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Emilypick, we are happy to hear that you enjoyed your visit to the Hotel El Paso and all the fun that PortAventura Park offers its visitors. We will pass on your comments to the catering services so they can take them into consideration. We must inform you that, in the catering area of its hotels, PortAventura, as required under... More 

South Shields
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pro's Plentiful selection at meal times. Waiter service for first drinks Good kids entertainment Excellent location to Portaventra park and waterpark Large apartments with good amenities Reception servcie was quick and helpful Cons Large drop off stage on kids entertainment Not much entertainment for adults LOTS of mosquitos Bar closed a little early. No balconies or terraces to sit out... More 

Was this review helpful? Yes 8
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear JHappyJ0nes, we are happy to hear that you enjoyed your experience at PortAventura and that you found the Hotel El Paso to be a comfortable accommodation option thanks to its location and children’s entertainment. We will pass on your suggestions to the relevant areas; thank you for sending us your comments, as they help us to improve each day.... More 

amyjackadam
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 7, 2015

We had our first family holiday here in july 2012. We had read a lot of bad reviews and were really worried about our stay. However we had a fantastic holiday here and returned in july 2014. Again we all had a fantastic holiday. We loved the new TVs in the rooms. We have booked again for this year jul... More 

Was this review helpful? Yes 10
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear amyjackadam, we hope to welcome you in July so you can again spend some fantastic family vacations with us. Kind regards. PortAventura. More 

Chester
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 1, 2015

This holiday was booked for a week of fun for my 8 year old son to experience the theme park and water park. The check in was horrendous and after a very early start to catch a plane from Manchester Airport at 5am and getting up at 2am in the morning, the last thing we expected was to stand in... More 

Was this review helpful? Yes 6
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear JHappyJ0nes, we are happy to hear that you enjoyed your experience at PortAventura and that you found the Hotel El Paso to be a comfortable accommodation option thanks to its location and children’s entertainment. We will pass on your suggestions to the relevant areas; thank you for sending us your comments, as they help us to improve each day.... More 

Greenock, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2015

As it was my daughter and I first holiday abroad I totally loved every minute of it...from room to food to pool and theme parks amazing!!!!!! Were coming back September for 10 days....canni wait...not coming quick enough, My daughter who was 7 at the time she LOVED it...she cant wait too return.

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Julie, we are so glad that you enjoyed your first holiday abroad with your daughter at PortAventura Resort's Hotel El Paso. We are delighted to know that you both enjoyed every minute of your experience with us in our pools, our incredible theme park and our restaurant services. We look forward to September and your next visit. Best wishes,... More 

uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

what can i say this was the second time i have stayed here and would probably stay again stayed here for the theme park with 1 child age 10 on this trip. Pool is huge we stayed in the school 6 week holiday and never put a towel down for a sun bed . yes lots of people do but... More 

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear cawl, we are delighted that you enjoyed your stay at Hotel El Paso and its large pool and the restaurant service offered to guests. We will pass on your comments about the folding bed to the relevant departments for their consideration. We are glad that you appreciate the free Wi-Fi in all hotel rooms and throughout the resort and... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

Hotel El Paso was excellent . the food was realy good and the pool was great . the theme park was AMASING . the ice cream was good . the beds were comfy and me and my sister liked meeting woody woodpecker . el cayote was really good . the holiday was amazing.

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear Ciara, we are delighted that you enjoyed your stay at Hotel El Paso and its catering services. We hope to welcome you back again soon. Best wishes, PortAventura. More 

Glasgow, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

Great hotel, perfect for family's. The theme park is about 10/15 minute walk away. With the water park right next to it. But for a couple Euros you can take the trolly kart/ train kart, which also takes you into the main part of Salou. Both would be good for couples but the hotel is great for kids. Excellent entertainment... More 

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel El Paso, responded to this review

Dear ClareFrancesca, we are delighted that you enjoyed your stay at Hotel El Paso and its proximity to PortAventura Park and Salou. Our employees master different languages to cater to the needs of all our international clients in the best possible way. We are sorry that the staff that you dealt with did not speak English properly and we will... More 

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