We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

PortAventura Hotel Caribe

Rambla del Parc s/n | PortAventura Resort, 43840 Salou, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
PortAventura Hotel Caribe
Professional photos View all
Browse nearby
PortAventura Hotel Caribe
Add Photo Write a Review

1,014 Reviews from our TripAdvisor Community

Traveler rating
    293
    365
    223
    81
    52
See reviews for
586
203
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1014)
  • Mar-May only
    (255)
  • Jun-Aug only
    (460)
  • Sep-Nov only
    (258)
  • Dec-Feb only
    (41)
All months
Kinshasa
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is very fantastic, near from the parc and not far from train station. Just a few meters from the white sand beaches and shops. Nothimng negative to my view point about this hotel. It is the best 4 stars I ever seen.

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear John, thank you for your positive feedback about the setting of the Hotel Caribe. It’s wonderful that its exceptional location enabled you to enjoy PortAventura Park and the beautiful beaches nearby. We hope to welcome you again soon. Regards, PortAventura. More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

First of all I would just like to point out that I stayed here in September 2014 but I thought I should write this review for travellers wanting to book after the screaming kids go back to school (and I highly recommend that you do!!) First of all the check in was fantastic. We had an early flight so we... More 

Was this review helpful? Yes 2
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Lozasaarus, we are delighted to hear that you enjoyed your stay at the Hotel Caribe in September of last year. We hope you will come back this September to enjoy the rooms and facilities of the hotel. Best wishes. PortAventura. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have absolutely loved staying at the hotel!! Staff were very freindly and helpful especially the buffet staff. Talking of buffet the food was lovely and so much to choose from. It was presented very well and all the surfaces were kept clean. Rooms were lovely and the shower was great. Everywere was kept very clean. Only thing I can say... More 

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Sophie, we are delighted that you had a wonderful visit to the Hotel Caribe and that the meticulous care of our staff, which strives on a daily basis to provide our guests with an extraordinary stay, contributed to your experience. We hope that you and your friends will visit us again soon. Regards. PortAventura. More 

Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a good experience here, my group had trouble registering me and the hotel administration was more than flexible and understanding to get me what I had requested in my reservation. The buffet is good, nothing to brag about although I really did enjoy their breakfast selection and I am coming from the US, they had a good amount... More 

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Matt, we are happy to hear that you had a pleasant stay in the Hotel Caribe and that its location, in addition to allowing you to enjoy the park’s shows, enabled you to enjoy the beautiful nearby beaches. We are delighted to hear that both you and the members of your group enjoyed the hotel and we hope you... More 

Andover, United Kingdom
Top Contributor
66 reviews 66 reviews
45 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 7 days in April, room was ok, shower hot and clean. Disappointed that aircon was switched off as it was out of season, but that is a minor inconvenience. Breakfast was a good selection of cooked, cereal, fruit and cold meats. Not impressed with the Restraunt though, food portions were minuscule and quite expensive. Complimentary access to... More 

Was this review helpful? Yes 2
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear cervera, thank you very much for your comments. We will pass on your comment about the hotel restaurant to the relevant areas so that they can assess the required improvements. We regret that you were unable to enjoy the train that brings our guests from the hotel to the park. It goes continuously and takes around 15 minutes. We... More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is poor! Dirty and not as advertised! Room was a state from the word go, broken shower, moldy bathroom, grime and filth in every corner. Man made beach is more like the yellow grit boxes you get here in England. Buffet is ok for about 3 days then it all gets bland and boring with the same old... More 

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear lilcs, we are very sorry to hear about your experiences. We assure you that the cleanliness of our facilities is one of our top priorities and your comments will be taken into account. We would like to inform you that throughout the park you can find different catering points where, for example, fruit and smoothies are available. Furthermore, you... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As a family we have stayed at Caribe 3 times, also stayed at El Paso once and Hotel Port Aventura. The aesthetics of the hotel are beautiful. The vibe is chilled and the food is of expected standard. Drinks service with meal could be improved. The dine around feature of our stay let us sample all the hotels and is... More 

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Michael, we are delighted to hear that you enjoyed your stay in the Hotel Caribe and the other hotels of the Resort that you mention. We will pass on your suggestion on the drinks service at lunch to the relevant areas. It is fantastic to hear that our staff gave you a warm welcome and that you enjoyed the... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We paid almost £1000 for 7 nights here, just the two of us. The rooms look nothing like the pictures shown to us via travel agents. They were unclean, bugs everywhere plus something was eating away at a picture frame so we constantly had dusty mess over anything near this big picture. There were tiles hanging off the wall, rusty... More 

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear MamaQui, we greatly regret the opinion you have sent us on your stay in the Hotel Caribe. The cleaning services are one of our main priorities and your comments will be passed on so they can be given serious consideration. We would like to guarantee you that the maintenance and refurbishment works in the facilities are continuous. Furthermore, we... More 

Geneva, Switzerland
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

.. if you are staying in this hotel to just sleep. The reception is on average very helpful BUT you can't get any assitance from the ground staff. We booked a room for 3 adults and 1 child and they gave us a double room with 1 king size bed and a dilapidated sofa bed. With the help of the... More 

Was this review helpful? Yes
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear mangtemi, we will pass on your comments about the sofa bed to the relevant areas so they can take them into consideration. We are happy to hear that you enjoyed the buffet available to guests of the Hotel Caribe. We hope you will visit us again soon. Best wishes. PortAventura. More 

Alfreton, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was fine, but was clean .comfortable and nicely positioned with good views of the pool and complex. Breakfast was also very good, cold and hot buffet. One morning the queue was very long and not moving quickly - but that was only a minor problem. The reception staff were fine , but special mention for Miriam who's help... More 

Was this review helpful? Yes 1
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear waversuk, we are happy to hear that your stay at the Hotel Caribe was pleasant thanks to the characteristics of the rooms and the breakfast available to guests. We are delighted that the friendliness and professionalism of our staff, who strive each day to ensure our guests enjoy an excellent experience, contributed to your enjoyable stay. We hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,071 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (474)
Viewed
Bathroom (31)
Viewed
Room/suite (77)
Viewed
Pool/beach area (83)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (93)
Viewed
View from room (33)
Viewed
Family/play areas (6)
Viewed
Dining (13)
Viewed
Other (137)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (544)
Viewed
Amenities (70)
Viewed
Club San Juan Pool (15)
Viewed
Deluxe Room (37)
Viewed
Indoor Pool (6)
Viewed
Kids Pool (11)
Viewed
Pool (44)
Viewed
Restaurants and Bars (176)
Viewed
Sand Pool (36)
Viewed
Standard Room (38)
Viewed
Superior Room (44)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (19)
Viewed
Family/play areas (5)
Viewed
Dining (12)
Viewed
Pool/beach area (6)
Viewed
Bathroom (4)
Viewed
Room/suite (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay