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PortAventura Hotel Caribe

Rambla del Parc s/n | PortAventura Resort, 43840 Salou, Spain
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PortAventura Hotel Caribe
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PortAventura Hotel Caribe
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918 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Paisley, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

Had an amazing time, rooms were slightly dated but service and ground maintenance was exceptional, as was for the food. Easy access to portaventure park and free access for hotel guests. Just modernise the rooms and ul b sorted :)

Was this review helpful? Yes 3
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear paisleydinersclub, we are delighted that you enjoyed your stay at PortAventura's Hotel Caribe. We are also pleased that you were satisfied with our catering service, which is one of our priorities. I have passed on your comments to the relevant departments so improvements can be made. We look forward to welcome you back again this year. Best wishes. PortAventura. More 

Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 25, 2015

Great hotel, felt very relaxing which was a nice contrast to the fast pace of the park. The walkways over the water and sandy beach around the pool was excellent. The food was great, lots of choice and you have the option to book into a restaurant on site which we did and we had a great meal hrre too.... More 

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Victoria, we are delighted that you enjoyed your stay at PortAventura's Hotel Caribe and hope to welcome you back again this year. Best wishes, PortAventura. More 

Chesterfield
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

Very good but could improve on cleanliness. Also the food was absolutely amazing and service was really good. The setting was beautiful at night with lights and the pools. And it's really good how you just have to get on a tram and it takes you to every hotel and the park.

Was this review helpful? Yes 6
Brussels, Belgium
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 27, 2014 via mobile

This hotel was beautiful, the swimming pool looks like a beach and is amazing! Close to portaventura park by foot (10min walking) or a little train takes you there. On the negative points, the queue for check-in at reception took forever ( on a sunday) and the food in the italian restaurant was all but italian and not so good.

Was this review helpful? Yes 6
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Lynn. We truly regret that your experience at Hotel PortAventura Caribe wasn’t fully pleasant. We regret that our customer and restauration service didn’t meet your expectations as is one of our main priorities. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Regards,... More 

Contributor
20 reviews 20 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 27, 2014

Stayed in hotel Caribe one night with friends for my second time in PA. The overall experience was fine but some things do not make it one of the first choice in the area: The hotel is starting to look outdated. Cleaning was not very good. The park is quite far. Pools however are great. Will go back to PA... More 

Was this review helpful? Yes 4
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Sam. We are very disappointed to hear that your experience at PortAventura was less than you expected. We regret that our customer service didn’t meet your expectations at the cleaning service as is one of our main priorities. Moreover, your complain about the hotel maintenance have been reported to the corresponding department. Please accept our apologies for all the... More 

Paignton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2014 via mobile

Excellent hotel, unlimited entrance to portuventura theme park and waterpark (waterpark free from 1st sept) The hotel was lovely breakfast was good would go back! Only downside we couldn't check in until 3.30pm and arriving at 9am with a 4 year old and a 9 month old was very testing all said a brilliant family holiday!

Was this review helpful? Yes 2
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2014

Me and my husband stayed here for our honeymoon, we got unlimited access to the theme park and water park which was amazing. The staff were all very friendly and always on hand if we needed anything, rooms were nice, clean and modern and were a good size, every room has a balcony or terrace which is nice and we... More 

Was this review helpful? Yes 5
Nicosia, Nicosia, Cyprus
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

The location was perfect and also the outside environment! Every 4 min. A bus is taking u for free to the park!! The breakfast was one of the best I ever seen!! The only "bad" thing is that the rooms need renovation!!! However very clean...

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 30, 2014

Had a look at the reviews before we went and hoped we would be lucky enough not to encounter the same issues as others. Day 1 we checked it early which was great went up to the room to find the bath was covered in rust spots and the room was dirty and grubby. Went to reception and complained. They... More 

Was this review helpful? Yes 9
London, United Kingdom
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 28, 2014

I went to Hotel Caribe with my mum, my dad and my little brother, 4 years old. I'm 13 by the way. I'm doing this on behalf of my mum. We went for just over a week for my mum's birthday in the middle of July. And it was AMAZING! We stayed in Martinique, room 322. But on our second... More 

Was this review helpful? Yes 8
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