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All 98 Salou hotels

PortAventura Hotel Caribe

4.0 of 5 Resort   |   Rambla del Parc s/n | Port Aventura, 43840 Salou, Spain
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68%
Ranked #25 of 98 hotels in Salou
A recent review
4 of 5 stars reviewed 2 days ago
Radka37
  • Reviews (743)
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743 people have reviewed this hotel

Traveler rating
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460
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Wow what a fantastic holiday. We were so sad to go after spending a week in here. I am huge fan of trip adviser and always read reviews before I book hotel, but I must say I don’t get some of the previous negative comments. We decided to stay in one the port Aventura hotels to avail of the free... More

Was this review helpful? Yes 5
Edinburgh, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wonderful family hotel with fantastic amenities. Good food & very pleasant staff. Ticks all our boxes for sure. Great location for the PortAventura theme park & Salou town centre. Very sad to be going home after only a week but shall definately be back soon.

Was this review helpful? Yes 3
Stirling
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family arrived home 3 days ago following a fantastic stay at the Caribe. The staff were all very firndly and all reception staff spoke excellent English. We arrived at 11 am and left our cases with the consierge, changed in the sap and headed to the pool for the afternoon. Our room was lovely, right next to the beach... More

Was this review helpful? Yes 4
lancashire
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

the hotel is in close proximity to the theme park. However, I have to agree with some of the other points others have raised. The room we stayed in was a standard room, it had not been re furbished , even though it appears the hotel is saying that the hotel was re furbished in 2013. The good points. The... More

Was this review helpful? Yes 3
Contributor
16 reviews 16 reviews
5 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great family break hotel. Opted for the buffet dinner each night and the kids loved it. The Portaventura characters would come around the hotel every day and my youngest child was in her element. Lovely staff and clean hotel. The kids loved the way the house cleaners would put the portaventura teddy's on the pillows each night. This is our... More

Was this review helpful? Yes 2
Salou
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The park is fantastic . The hotel is dirty , you can hear everything for the other rooms the park needs more staff , the bathrooms had mold on them the bath was marked . Stay out side the park in hotel ..selinajasmine@tahoo.co.uk

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 5
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Susan. We truly regret that your experience in PortAventura Hotel Caribe wasn’t fully pleasant. We apologise if our cleaning service didn’t meet your expectations as is one of our main priorities. We take your comment in consideration in order to improve our job and be able to offer you a more satisfying service next time. Best regards, PortAventura. More

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

we have just come back from a 2 week stay at this hotel and it is the worst hotel we have ever stayed in. Things were stolen from our room, the rooms were never cleaned well and the food was always the same. They showed no interest in helping us with the problems we were having the only good thing... More

Was this review helpful? Yes 7
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Chris. We truly regret that your experience at Hotel Caribe wasn’t fully pleasant. We regret that our customer service didn’t meet your expectations as is one of our main priorities. Regarding your statement of the material stolen from your room, we would like to get in touch with you in order to get more details. Please accept again our... More

CHG21
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here as a birthday treat from my bf, he chose this hotel as his brother n his wife was staying there the same weekend and it was close to the theme park.. Il start off by saying that the hotel is great for children not for adults travelling alone like us, hotel isn't very English friendly was very difficult... More

Was this review helpful? Yes 2
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Charlotte. We truly regret that your experience in one of our hotels wasn’t fully pleasant. We regret that our customer service didn’t meet your expectations, and we apologie for all the inconvenience you have been caused due to the out of service lift. We thank you very much your comments around and have noted your suggestions. Regards, PortAventura More

Glasgow
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 nights in June 14 with my 14 year old daughter. On a positive note - close to theme park, room ample size for myself and my daughter and hotel grounds stunning!!! On the negative side - food average, room could have been cleaner and only 1 British TV channel that I could find. Also, on my... More

Was this review helpful? Yes
PA_PortAventura, Manager at PortAventura Hotel Caribe, responded to this review

Dear Rosiekelly1. We truly regret that your experience in Hotel Caribe wasn’t fully pleasant. We regret that our customer service didn’t meet your expectations as is one of our main priorities. Please accept our apologies for all the inconvenience you have been caused. We thank you very much your comments around and have noted your suggestions. Regards, PortAventura More

Cork, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

1 star missing for the fact that exclusive check in not available when we arrived at 11.00 pm. Check this with them if arriving late. Otherwise it's excellent. From the website, I couldn't really see the value in the extra cost, but we booked it anyway to get the bigger room. However, there was a lot of value... express passes... More

Was this review helpful? Yes 1
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Additional Information about PortAventura Hotel Caribe

Address: Rambla del Parc s/n | Port Aventura, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PortAventura Hotel Caribe 4*
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Also Known As:
Hotel Caribe Resort
Caribe Hotel Salou
Hotel Caribe Salou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Luxury Hotel in Salou
Hotel Class
Official Description (provided by the hotel)
Just an hour from Barcelona, come to an oasis of peace where you do not have to lift a finger for yourself, providing you with the opportunity to recover some of the adrenaline expended in PortAventura Park. Enjoy the serenity, white sands and freshwater of one of Europe's largest man-made beaches, surrounded by palms and exotic gardens that will transport you to a faraway tropical island. Become acquainted with this magnificent 4-star resort, a perfect combination of fun, sun, beach and tranquillity at the heart of the Costa Dorada. Complete the experience with an ample choice of gastronomic delights, unlimited access to the PortAventura theme park with admission included throughout your stay, and an extensive programme of sporting activities with special offers and rates available at associated golf courses. Visit the Wellness Centre & Spa, where you will be looked after and spoiled, making your holiday the ideal opportunity to restore energy and vitality. So what are you waiting for? Grab your sun lounger and dedicate your holidays to peaceful relaxation and enjoyment. Let yourself drift away and take it easy, with direct access to one of the best theme parks in Europe. Highlights in 2014 the new attraction called Angkor and performance of Cirque du Soleil in summer representing the world of Kooza and the origins of the circus. Cirque du Soleil will be installed outside the theme park PortAventura, next to the Hotel Gold River. Tickets do not include admission to PortAventura Park. Likewise PortAventura Park tickets do not include admission to the show Kooza. ... more   less 
Number of rooms
497

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