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Best Mediterraneo

3.0 of 5
Calle Vendrell 23, 43840 Salou, Spain
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Best Mediterraneo
Best prices for: 1 room 1 guest
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Ranked #45 of 98 Hotels in Salou
A recent review
4 of 5 stars reviewed 1 week ago
Ales230 Kolin, Czech Republic
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227 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kolin, Czech Republic
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the hotel at the Spanish Grand Prix Formula 1 Hotel in the beautiful town of Salou, Accommodation was standard, on site pool was, unfortunately, still cold in late April/May. The sea is 15 min away. The beach is wide and shallow sea. Salou is nice, but it was bad that the city attends a lot of Russians. Catering,... More 

Was this review helpful? Yes
BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Family Ales230, Thank you very much for your recent review and such positive praise. We are all extremely pleased that you were made to feel special & look forward to you visiting the hotel again. Kind regards Marcelino Gómez Director Best Mediterráneo More 

1 review
4 of 5 stars Reviewed October 5, 2014

We went end of July. Agree with most reviews it's quite outdated. But the cleanliness was superb. Bleached floors and you can smell it around the hotel. I found some staff ok. (Russian staff had no time for the English) but I found the Spanish staff to be excellent. Yolande and Fran (Halla Madrid!) on the bar were extremely friendly.... More 

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BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Mr. Joseph. We like to thank you for the time spended to share your experience on this site. We apreciate very much your emphatize with the cleanliness and food and specialy for the staff Yolanda, Fran, Steffan y Mariana. Kind regards aand see you soon Marcelino Gómez Director. More 

pompey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 17, 2014

When we arrived at this hotel that we stayed at for a week full board we arrived at 10 am after travelling from England at 1 am in the morning we was very tired and just wanted to go to our room but was told the room will not be ready between 12 and 1 o'clock this was very frustrating... More 

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Tara1973, First of all we want to apologize for failing to meet your expectations and not being able to make you enjoy a pleasant holiday with us at all. We have taken your comments very seriously and I will personally speak with my staff to make sure to make things right. Thanks again for your comments because these will... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2014

I'll be honest after reading some of the reviews about this hotel I was slightly apprehensive on the coach but when we got there I was pleasantly surprised. Reviews of shabby exterior and outdated interior was met instead with a standard outside and a very clean and cool Spanish style reception. Rooms were average sized but always kept very clean... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Family First of all we like to thank you for the time dedicated to sharing your experience in our establishment. Thank you very much to mention cleanliness, The food, pool and our staff. These are aspects that we take great care of to ensure our guests a pleasant stay. Regards, Marcelino Gómez Manager. More 

1 review
1 of 5 stars Reviewed August 25, 2014 via mobile

The hotel is situated in a very busy area a lot of traffic and noise through out day and night. No one has manners those of other nationality shove and push to get past or jump que's the only nice people are those who try to sell you stuff! Staff are very unhelpful after my daughter hurt herself at the... More 

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BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Sarah, Thank you for writing us your review and leaving your thoughts, they are valued and appreciated by me and by all our team. We are very sorry to hear that we failed to offer you pleasant and enjoyable holidays and did not meet the expectations. We take note of your comments and will indeed focus our attention to... More 

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 23, 2014

Four of us stayed here (two couples) during first week of August and found it to be an excellent hotel. We were all-inclusive and had roadside rooms. The all-inclusive was brilliant value - the food was varied with theme nights and a variety of meats and fish every night as well as the standard options of burgers, hot dogs, chips... More 

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BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Guest, Many thanks for the time spent in sharing your thoughts about your recent stay at Best Mediterraneo. We would like to thank you for highlighting so many aspects of our hotel which is extremely important for the whole team; thank you for praises to our staff, our food and house keeping services. We appreciate it a lot you... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed August 16, 2014

tAll the staff were very hard working and pleasant "They now know how to make an english cup of tea" I had a bit of a run in with the "director" but this was sorted and his attitude was much more pleasant. The room very clean and there was abundant hot water all the time. in our room we had... More 

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BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Guest, Thank you so much for entrusting your holidays to our hotel! Your comments are highly appreciated; many thanks for your time. We are glad to hear that you enjoyed your stay, especially thank you for highlighting the tidiness in the hotel, our food and the hard work of our team. Those aspects is the core of our service... More 

Congleton, England, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed here the last week of July for 5 nights and found this a very pleasant hotel. The room was fine and clean and the food was ok, there could of been a little more choice but there was always something you could eat and it wasn't too bad just not overly hot. The staff were lovely and always... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Reviewer, Many thanks for leaving your feedback. I am very glad to hear that our team as well as the services provided have left you a positive impression, delighted that you found our staff helpfull and friendly. I am a bit concerned that you feel to have been misled by the information provided, please accept our apologies for any... More 

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

Just come back from a weeks break in Best Mediterraneo, we arrived at 11pm and they had laid on a cold sank meal for us.. Reception were friendly and polite. The all inclusive was great good selection of food and the staff were on top of the food all the time so you cannot sneak food out as mentioned in... More 

Was this review helpful? Yes
BestHotels2014, Gerente at Best Mediterraneo, responded to this review

Dear Natalie, Thank you for taking the time and making the effort to post your recent review. Delighted that you enjoyed your stay and your holidays. I am glad you found our reception friendly and polite and they looked after you so well on the day of your arrival. I am sorry to hear you didn´t get a good night’s... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 5, 2014

I arrived here on the 12th June with my partner, we came on holiday especially for my birthday. When we arrived at 8pm the receptionist said she did not have our reservation, after showing all my documents and receipts she finally booked us in a room. The next day when we had a query about the all inclusive (as she... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Mediterraneo, responded to this review

First of all please accept our apologies for not having fulfilled your expectations and not having given you enjoyable and pleasant holidays. I am sorry you had such a troubled check in. As far as I remember, the agency you used didn´t make a reservation for you and our reception had no information about your booking. However, as we had... More 

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