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Festival Village

Carretera de la Costa 61, 43840 Salou, Spain
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1,053 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
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  • All months
    (1053)
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    (132)
  • Jun-Aug only
    (552)
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    (27)
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1 review
3 of 5 stars Reviewed yesterday NEW

Good : Food :is the best all inclusive we have had Staff: most were lovely Location: in Cap Salou, resort quieter than Salou Bad: Sleep: Block C backs onto noisy private apartments, shouting and roaring until 4 or 5 most nights. Beds uncomfortable and creaky Pool & surrounding area: far too small for amount of guests, a queue by 8... More 

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York, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I will start with the negative but please read on as it has many fine points and the problem was some of the customers not the hotel. The hotel staff were great and tried hard but the main problem was too many customers and too small a pool and pool area, The sun beds were packed too close together and... More 

Was this review helpful? Yes 2
3 of 5 stars Reviewed 2 days ago NEW via mobile

We have just returned after a weeks stay and overall it was good. Apartments are very large and spacious and spotless! Maids were in everyday and done a fantastic job! Food was good, sunday roast was amazing! As We had two small children with us there are a few things that could be improved such as the pool opening times!... More 

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Northern Ireland, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

This is the 1st review I have ever written on trip advisor but thought I would as I found the reviews thoroughly helpful when I was researching our holiday. 13 of us stayed at the hotel 16-23rd June. 6 adults + 7 kids age 7 months, 2,2,3,5,5,10. Upon arrival we were greated by the manager which was a nice personal... More 

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Glasgow, United Kingdom
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i agree with some other reviews by guests hotel could do with a wee revamp here and there but good hotel food good as well salou such a lovely place the thing that makes this hotel good is the staff it would be very unfair to signal out anyone in particuler but the entertainment team worked tirelessly but as i... More 

Was this review helpful? Yes 2
Ashington, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have recently stayed in the Festival Village and thoroughly enjoyed our stay, the kids loved it and we were all sad to leave. The staff working there were extremely friendly and went that extra mile to ensure we were enjoying our stay. The entertainment team worked day and night to ensure there were family activities and developed good rapport... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 5 days ago NEW

This is our 2nd visit to Salou but first in this hotel and I definitely wouldn't return to this hotel. We stayed in apt C511 and it seemed to have everything wrong with it! Air con kept tripping, balcony door didn't lock, toilet door wouldn't unlock (reported to reception and I was handed a paper clip and told to try... More 

Was this review helpful? Yes
VillaMarinaSalou, Manager at Festival Village, responded to this review

Hello Kelly Thank you very much for your review, feedback, and for your great comments about the staff, food and entertainment. We are very happy to know that despite of the issues you had with the room you and your family had a good holiday. Please accept my apologies for the different maintenance issues you had in your apartment, I... More 

Wicklow, Ireland
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first family holiday with our 3 kids and we will absolutely be going back next year. We had a late flight and got in around 12 midnight the manager met us at the door with sandwiches buiscuits and drinks so kind. Our apartment looked over the pool and was basic but lovely. The food was fab changing... More 

Was this review helpful? Yes 3
VillaMarinaSalou, Manager at Festival Village, responded to this review

Muchas Gracias for the FIVE STAR review. Delighted to read that you had such a good time here with us and are already planning your trip for next year, we are glad you enjoyed our food and entertainment. We look forward to welcoming you back again soon! Best Wishes from all the staff. Regards Ivanio More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first family holiday abroad,and we were not dissapointed. Firstly I have to say Iviano the manager is really pleasant and helpful, and Jose in the snackbar is great, and our cleaner was really friendly( not sure of her name but from dominican republic)Most of the other staff were pleasant. Our 1 bedroom apartment was lovely and spacious.... More 

Was this review helpful? Yes 5
VillaMarinaSalou, Manager at Festival Village, responded to this review

Than you very much for your comments and feedback, we are glad to know that despite of a couple of issues you had a positive experience overall. We are aware of the size of the pool area and plans have been made to extend it in the future, we have to take into consideration as well that Like most hotels... More 

Bangor, Northern Ireland, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week in June. I have to say def one if the best hotels I've stayed in from the quality of the food to the hotel staff themselves and other guests. We would def come back and stay 😀😀 as others have said go to the red ticket booth for bus it's cheaper as the hotel is... More 

Was this review helpful? Yes 1
VillaMarinaSalou, Manager at Festival Village, responded to this review

Thanks a million for such a positive review. It really means a lot to the whole team to know that you and your family had a great stay with us. Thank you very much for your comments about the staff, they do work hard to make our customer feel welcome at the hotel. We hope that you will return sometime... More 

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