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4R Regina Gran Hotel

Joan Fuster, 3 - Salou, 43840 Salou, Spain
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4R Regina Gran Hotel
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4R Regina Gran Hotel
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466 Reviews from our TripAdvisor Community

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Traveler rating
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    154
    104
    62
    30
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • German first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (466)
  • Mar-May only
    (91)
  • Jun-Aug only
    (206)
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    (136)
  • Dec-Feb only
    (33)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

When i booked this hotel i did so before reading the reviews, and im glad because if i had of read the reviews i may well have booked a different hotel and thatbwould have been a big mistake. After reading the reviews i was really sceptical as there was so many positive and negative reviews. Thats why i strongly felt... More 

Was this review helpful? Yes 7
Durham
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I took our two boys (2 & 6) and 3 in-laws to the Regina Gran for a 1-week All Inclusive stay and loved it! Every member of staff we encountered went out of their way to help and delivered service with a smile, from reception staff to waiters / bar staff and the fabulous entertainment staff. At... More 

Was this review helpful? Yes 4
Blackpool, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

the hotel was clean and staff very pleasant food was good but just a little to far to walk into Salou as I am disabled .would have liked it better if we were in centre of Salou. would go again as we liked the resort very much but would book hotel in centre

Was this review helpful? Yes
Katia_4RHotels, Customer service at 4R Regina Gran Hotel, responded to this review

Dear bridgeth668, Thank you so very much for taking the time to share your experience of 4R Regina Gran Hotel with other TripAdvisor viewers. We really appreciate your nice words and feel more than happy that you have enjoyed your stay with us. Our hotel facilities, comfortable rooms and services are indeed some of the many advantages of staying at... More 

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel had a lovely stay all inclusive staff fantastic spotless rooms food nice but not much for my 4 year old to eat could do with more children's food nice quiet hotel for relaxing I would definitely go back

Was this review helpful? Yes 5
Katia_4RHotels, Customer service at 4R Regina Gran Hotel, responded to this review

Dear Guest, Thank you much for taking the time to post a review on the site following your stay with us. It was a pleasure to read how much you enjoyed our spotless room, friendly service and nice food. We appreciate your suggestion to add more children's food. Guest feedback is extremely important to us and I therefore thank you... More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our holiday consisted of 2 families including 4 adults and 6 kids. Upon arrival we got a friendly welcome from the lady at reception - Marisa! She explained everything in detail and we found her very helpful. Our accommodation consisted of two bedrooms - one room had a double bed with spacious slide robes and bathroom. The second room for... More 

Was this review helpful? Yes 7
Katia_4RHotels, Customer service at 4R Regina Gran Hotel, responded to this review

Dear Alanna K, Thank you so much for posting a review on the site following your stay at 4R Regina Gran Hotel. We are delighted that you enjoyed our All Inclusive programme, comfortable rooms, pool area, entertainment and great location. Our Sheff is very proud to read your amazing feedback regarding to Restaurant. I am pleased that you appreciated staff`s... More 

filey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just back from a week at this 4 star hotel....4 star??? I'm sorry but it really isn't! The biggest thing that lets it down is the restaurant food and the unbelievably miserable restaurant staff!!! It's such a shame as the hotel has so many good points....great location, very clean, great rooms, nice pool, AMAZING pool bar, friendly bar staff (Jose)... More 

Was this review helpful? Yes 2
Paula A e, Customer Service Department at 4R Regina Gran Hotel, responded to this review

Dear SarahFile, Firstly, thank you for choosing our hotel for your holidays. Thank you for sharing with us your impressions and to highlight our location, our large rooms, our swimming pool views and the bar staff. Especially to José, to whom we communicate your positive words. We also will consider all the suggestions you give us and we will discuss... More 

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived on the 30th June everything was ok check in good gone to room, then woke next day for breakfast food wasn't totally fab and it was full of children in a football tournament as your queuing for food there barging past and pushing in, you can't get sunbeds as they take them all up on a couple of... More 

Was this review helpful? Yes 10
Paula A e, Customer service Department at 4R Regina Gran Hotel, responded to this review

Dear customer, First of all thank you for choosing our hotel for your holidays. We feel so sorry you run into a children group that did not know how to behave. From the direction we apologize for any inconvenience and we know that if it were not for this incident you had met your expectations. We hope you to give... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Rooms very small but clean. We stayed for one week last July. The evening entertainment won us over, evening disco especially ! The hotel is definitely a 3 star as the restaurant I feel let's them down. Breakfast was a bit dismal, dinners not too bad with different theme nights. The atmosphere is good, but the usual cramped sun beds... More 

Was this review helpful? Yes 1
Katia_4RHotels, Customer service at 4R Regina Gran Hotel, responded to this review

Dear Alice O, We would like to thank you for your feedback following your stay at 4R Regina Gran Hotel. We are really happy that you have enjoyed your stay, especially our entertainment with evening disco. I am sorry to hear that you didn't like hotel`s restaurant. Please, rest assured that we have taken the note of your comments and... More 

Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel with my wife, 2 children and Mum and Dad for 2 weeks. My Sister and Brother in Law also stayed with their two children for ten of those nights. Overall it was a fantastic family holiday but definitely made to feel more special due to the general warmth and family feel from the hotel.... More 

Was this review helpful? Yes 3
Katia_4RHotels, Customer service at 4R Regina Gran Hotel, responded to this review

Dear Henry Moore, We are delighted that you had a fantastic family holiday at 4R Regina Gran Hotel. Your words about exceptional customer service- are very important for us. Our team work hard to provide a high level of service for our guests, so it is especially pleasing to receive such a positive review and to know that they are... More 

Stockport, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just back from a week here and I think I went to a different hotel to other reviewers some of which can be explained by age. I went to celebrate my 65th and it was a mistake. This is a family 3 star in my view. The pluses were nice room, good service, attractive pool area. The minuses were it... More 

Was this review helpful? Yes
Katia_4RHotels, Customer service at 4R Regina Gran Hotel, responded to this review

Dear peter w, Thank you so much for taking the time to inform us about your experience made at 4R Regina Gran Hotel. We were disappointed to learn that on this occasion we failed to meet your expectations. Please rest assured that all your comments have already been shared with our team and management team alike. Our main purpose is... More 

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