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All 98 Salou hotels

Best Cap Salou

3.0 of 5 Hotel   |   Cala de la Font 1, 43840 Salou, Spain
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Best Cap Salou
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Ranked #35 of 98 Hotels in Salou
A recent review
5 of 5 stars reviewed 4 weeks ago
devabeauty
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361 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Before I went reading some reviews made me worry about where we were going. I went for a week with my mum mid September...this is one of the nicest holiday hotels I've stayed in. Lovely food, very clean hotel and pool area and lovely staff. I do have a full review on www.devabeauty.blog.Co.UK pictures will follow. But I loved this... More

Was this review helpful? Yes
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Customer, Thanks for your great comments abouth your stay in Best Cap Salou For my staff and myself it is a great pleasure to read that our customers feel at home with us and we hope to see you among us a near future and provide you and your family even with a better service Receive my best wishes... More

Ellesmere Port, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 13, 2014

on arrival the lift was not working when I went to reception a young receptionist thought it was funny as she laughed, our room was clean, but stunk of cigarette smoke on the curtains, the reception area of the hotel was also very Smokey and of course there were some very rude Russians but our room was very clean and... More

Was this review helpful? Yes
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guests, Thank you for your time to post some feedback regarding your recent stay. We always try to achieve a very high standard and it is clear that we failed to do so on this occasion. I can only apologise for the mishap with the smell of smoke in the room within the covered areas of this smoke-free hotel,... More

Buckie, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 2, 2014

Just returned from a holiday at this hotel, we had a nice room which was cleaned daily, hotel itself was kept nice. The worst part was the food (which was always cold), also the very rude Russians, they stuffed their bags with food at every meal and left so much wasted food on their table. On the plus side lovely... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guests, First of all thanks for your opininion and i promise that we take note of the food comment to asure this wil not happen again Respect to the Russian customers we should be aware that the hotel's has a lot of different nationalities of clients and very different cultures with relation to the service of your touroperator guide... More

Mold, Wales, United Kingdom
1 review
4 of 5 stars Reviewed October 1, 2014

just returned home stayed at best cap salou with my husband nice hotel food was nice only problem was it was always cold,we had a room at the front not a very nice view no english tv apart from 2 world news channels rooms cleaned daily was going to leave a tip for the cleaner but as she helped herself... More

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BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear guest. Thank you for your comments on TripAdvisor as they provide us the opportunity to improve our services. Please be assured that we take very seriously your comments on the food temperature I look forward to welcoming you back personally on your next visit. Kind regards Miguel Castro Director Best Cap Salou More

Minsk, Belarus
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2014

We liked almost everything about this hotel. Rooms are very clean: cleaned daily, towels and bed sheets changed daily too. Every room has a balcony with chairs and a table. Very close to the beach so you can hear waves at night and no need to carry bags with heavy beach accessories at a long distance. Water is so transparent... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review
Google Translation

Уважаемые клиенты, Спасибо за ваши комментарии Мы рады, что Вам понравилось наше обслуживание. Именно в этом и заключается основная цель... More

Bedlington, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2014

Just stayed here recently with my girlfriend from a weeks holiday. When we arrived, there was a queue at reception. While we were waiting to check in, some very rude russians were pushing in from the other side. Eventually we checked in no problem and upon arrival to the room we couldnt be happier with it. Nice, spacious, clean with... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Jamie, Thank you for posting your review about your recent holidays. I am glad to hear that you had a good holidays, although I am concerned to hear about the negative aspects of your stay. Our hotel welcomes all nationalities and it is true that during some months there are more than usually Russian speaking guests. However, we aim... More

england
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2014

On arrival at the hotel I was checking in with my husband and this very rude Russian women come up and went in front of us started speaking to the receptionist he advised her he was dealing with us she continued speaking don't know what she was saying all I can say the Russians are very ignorant we checked in... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guest, Thank you for having chosen our hotel to spend your holidays and for making an effort to leave your review. We are happy to hear that in general you had a good time, especially thank you for highlighting hard work of our housekeeping department. We have taken note of your comments which, we believe, will help us to... More

england
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2014

stayed at hotel best cap salou very much an eye opener. the hotel its self is very clean and the food is what you would expect on holiday in spain .as others have said there is a lovely beach with clear water ,no sea weed to spoil it. good sunbeds on the beach for 5 euros each all day. small... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Customer, thank you very much for your comments, we hope to see you again at the Best cap salou hotel to enjoy your holidays. receive the warmest regards from myself and my staff Miguel Castro Director Best Cap Salou More

Dublin
Contributor
11 reviews 11 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed in Best Cap Salou last week of August 2014. Didn't know what to expect given the mixed reviews posted already. Hotel was obviously refurbished a while ago and in general reception area, bar, dining room and pool are nicely kitted out. We had 2 rooms and one was totally refurbished while the other one ( sea view over the... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guests, We do appreciate very much that you chose us to be your host in Costa Dorada, and thank you so much for sharing with us a moment that mean so much for you and your family. We hope to welcome you again in the future. Kind regards, Miguel Castro Director Best Cap Salou More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 21, 2014

Stayed at Best Cap Salou first week in August .Arrived late at night and had transfer from the airport had to wait on the coach for 45mins for next plan to come in It was very hot and no air con then got dropped off at the top of a very steep hill and told hotel was just round the... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guest, Thank you for your time and such a balanced review. We are sorry that we couldn´t fully satisfy your expectations; We can assure you that all steps will be taken to address the points that weren't so good. We hope to see you again in the future and be able to offer you great and hassle-free holidays. Best... More

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Additional Information about Best Cap Salou

Address: Cala de la Font 1, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Cap Salou 3*
Number of rooms: 497
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Also Known As:
Best Cap Salou Hotel Salou

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