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All 98 Salou hotels

Best Cap Salou

3.0 of 5 Hotel   |   Cala de la Font 1, 43840 Salou, Spain
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Ranked #42 of 98 Hotels in Salou
A recent review
3 of 5 stars reviewed 2 days ago
boobooEngland england
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341 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
england
1 review
3 of 5 stars Reviewed 2 days ago NEW

On arrival at the hotel I was checking in with my husband and this very rude Russian women come up and went in front of us started speaking to the receptionist he advised her he was dealing with us she continued speaking don't know what she was saying all I can say the Russians are very ignorant we checked in... More

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england
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed at hotel best cap salou very much an eye opener. the hotel its self is very clean and the food is what you would expect on holiday in spain .as others have said there is a lovely beach with clear water ,no sea weed to spoil it. good sunbeds on the beach for 5 euros each all day. small... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Customer, thank you very much for your comments, we hope to see you again at the Best cap salou hotel to enjoy your holidays. receive the warmest regards from myself and my staff Miguel Castro Director Best Cap Salou More

Dublin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Best Cap Salou last week of August 2014. Didn't know what to expect given the mixed reviews posted already. Hotel was obviously refurbished a while ago and in general reception area, bar, dining room and pool are nicely kitted out. We had 2 rooms and one was totally refurbished while the other one ( sea view over the... More

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guests, We do appreciate very much that you chose us to be your host in Costa Dorada, and thank you so much for sharing with us a moment that mean so much for you and your family. We hope to welcome you again in the future. Kind regards, Miguel Castro Director Best Cap Salou More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at Best Cap Salou first week in August .Arrived late at night and had transfer from the airport had to wait on the coach for 45mins for next plan to come in It was very hot and no air con then got dropped off at the top of a very steep hill and told hotel was just round the... More

Was this review helpful? Yes 1
Hull
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 15, 2014

My family, 2 Adults and 3 children have just arrived back from Best Cap Salou and to be honest we had a great time. There are a lot of positives about this hotel and the area of Cap Salou is ideal for families or couples who want a quiet holiday. The beach is a step away, in a stunning cove... More

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Guest, Many thanks for your review. We are always pleased to read what our guests think, as it really does help with our commitment to continually review and improve the service we provide, please rest assured that your suggestions have been taken into account. We are delighted to hear that you would be coming back to our hotel and... More

Redcar, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

Lovely hotel, spotlessly clean. Very few staff that speak English. Full of Russians not that it bothered us - we didn't want sunbeds anyway!!! BUT the hotel catered 'extremely well' for Russians/Germans/French. Every morning the same thing for us Brits, toast or undercooked eggs and beans.My son stopped coming for meals on day 2, the rest of us perservered just... More

Was this review helpful? Yes 5
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Reviewer, Thank you very much for choosing our hotel for your holidays and for posting your feedback. We aim to ensure all our guests receive a warm welcome and friendly genuine service throughout their stay, I am happy to hear that in general you liked our hotel, however I am concerned that you felt that only few staff spoke... More

Evesham, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 20, 2014

Before selecting this Hotel for our hols we read many reviews and nearly decided not to go, but we took a chance and went and so glad we did, we new it was only 3 star but found it was more like 4 star and as for the reviews others had written I wonder what they had expected to get... More

Was this review helpful? Yes 8
Liverpool
Top Contributor
60 reviews 60 reviews
37 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed May 30, 2014

A week here on full board was just over £200 per room for 4 in half term, so the value was great. Rooms are nice, clean and serviceable, but it is somewhat let down by some miserable staff and the quality of the food. The choice of food is actually good, but it was most often average cooked at best,... More

Was this review helpful? Yes 2
Hebburn, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 25, 2014

Stayed here in may 2014 with my 6month old staff didnt speak much english they kept saying they didn.t understand what i was saying the room was smelly spent 20euros on cleaning it myself also room had holes and cracks in the walls air con didnt work had bugs crawling on floors the cabinet was falling off the wall everytime... More

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Cap Salou, responded to this review

Dear Rachel, I am sorry that you did not find the hotel to your liking and you found it bad. We try to aim for a maximum comfort to all of our customers, however I understand that the hotel is not to everyone´s taste. Best Regards, Miguel Castro General Manager More

Birmingham, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 5, 2013

My girlfriend and i stayed here from the 20th to 27th Sept 2013. Its quite a large place and the cleaners kept it very tidy. Whilst the hotel staff were also extremely helpful, i couldn't say the same for the clientele, most of which were russian. Still we didn't allow their rudeness to spoil our vacation. The hotel is situated... More

Was this review helpful? Yes 2
BESTHOTELS2013, Director Hotel at Best Cap Salou, responded to this review

Dear customers Thanks for your feedback on Tripadvisor we are very glad with ypur reviews and your suggestions It is true that we are in a privileged place for its tranquility and we believeThat this isa very suitable place for families and clients who seek tranquility. We hope to see you again at our hotel, Best Regards, Miguel Castro director... More

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Additional Information about Best Cap Salou

Address: Cala de la Font 1, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Cap Salou 3*
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Also Known As:
Best Cap Salou Hotel Salou

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